Sprinklr Insights Overview

This is a summary of the comprehensive capabilities and benefits of Sprinklr Insights based on over 544 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sprinklr Insights, Vaizle, Unbox Social, Blog2Social, KUKU.io, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sprinklr Insights is right for your needs? Our Cuspera AI engine can evaluate how Sprinklr Insights fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sprinklr Insights supports business activities such as:

  • Collaboration
  • Social Media Management
  • Advertisement
  • Engagement Management
  • Advocacy Management

Sprinklr Insights can help you with many business goals, such as Improve ROI, Build Brand Awareness, Manage Risk, and Improve Digital And Social Presence. It can help manage these activities if you use Social Media for these needs. As a solution, Sprinklr Insights's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.

Sprinklr Insights was founded in 2009. Manufacturing Vertical is its biggest customer base.

Reviews

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus with...out it. " - Asher Yiftachel

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Insights solved their Social Media Marketing needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities peers achieved using Sprinklr Insights.

Other priorities:

  • Manage Risk
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Social Media Management , Advertisement , as the business use cases that they have been most satisfied while using Sprinklr Insights.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.57/5

Read Reviews (17)

"...The collaboration propels us to explore new business, and to support our clients beyond traditional means...."
Social Media Management with Social Media

4.11/5

Read Reviews (16)

"...Categories: Marketing Intelligence , Social Media Analytics , Social Media Monitoring...."
social media analytics

3.04/5

Read Reviews (6)

"...Ease of use - from bullion coding/keyword building to analytics dashboarding...."
monitoring social media

4.55/5

Read Reviews (5)

"...It's a great tool for monitoring your social media performance...."
engaging on social media

3.60/5

Read Reviews (1)

"...Forrester evaluated the top Sales Social Engagement Solutions... ..."
scheduling post to social media

3.42/5

Read Reviews (1)

"...Marketing uses it to schedule and publish social media content, the Care team moderates and engages with the responses to those posts and tags them, and all three departments use the data it generates...."
Advertisement with Social Media

4.25/5

Read Reviews (13)

"...Explore Modern Marketing's & Advertising's Products...." Case Study Brookdale Senior Living
PEER EXPERIENCES
Collaboration

4.57/5

Read Reviews (17)

"...The collaboration propels us to explore new business, and to support our clients beyond traditional means...." Testimonial by Junsuke Obonai, Head of Department, Internet Promotion Department, Digital Marketing, Transcosmos
Social Media Management with Social Media

4.11/5

Read Reviews (16)

"...Categories: Marketing Intelligence , Social Media Analytics , Social Media Monitoring...." Peer review
social media analytics

4.11/5

Read Reviews (6)

monitoring social media

4.11/5

Read Reviews (5)

engaging on social media

4.11/5

Read Reviews (1)

scheduling post to social media

4.11/5

Read Reviews (1)

Advertisement with Social Media

4.25/5

Read Reviews (13)

"...Explore Modern Marketing's & Advertising's Products...." Case Study Brookdale Senior Living

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 544 insights from peers and experts to help you assess how these Sprinklr Insights use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler
CUSTOMERS TESTIMONIALS

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler

Case Studies

COMPANY CASE STUDIES
Case Study Brookdale Senior Living

Using Sprinklr, Brookdale Senior Living’s social media team transformed the way they engaged with local tea

Read More
Case Study WalkMe

See how WalkMe ensures digital ROI with customized data integrations for LinkedIn and Salesforce from Sprinklr.

Read More
Case Study AAA

Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time and money sent

Read More

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Modern Research

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Based on peer insights

Cuspera recommends Sprinklr Insights for

Use Cases Collaboration , Social Media Management , Advertisement
Medium Social Media
Features Dashboard, Alerts: Popups & Notifications, Personalization
Business Priorities Improve ROI, Build Brand Awareness, Manage Risk
Industries Manufacturing, Restaurants, Construction

Frequently Asked Questions(FAQ)

for Sprinklr Insights

What is Sprinklr Insights?

Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence.

What is Sprinklr Insights used for?

Sprinklr Insights is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Collaboration, Social Media Management and Advertisement .

What are the top features of Sprinklr Insights?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Sprinklr Insights.

Who uses Sprinklr Insights?

Sprinklr Insights is used by Manufacturing, Restaurants and Construction among other industries.

What are Sprinklr Insights alternatives?

Vaizle, Unbox Social, Blog2Social and KUKU.Io are popular alternatives for Sprinklr Insights.

Where is Sprinklr Insights located?

Sprinklr Insights is headquartered at 29 West 35th Street, 7th Floor, New York, NY 10001 USA.

Popular Business Setting

for Sprinklr Insights

Top Industries

  • Manufacturing
  • Restaurants
  • Construction

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Peers used Sprinklr Insights to Improve ROI and Build brand awareness

Peer and Expert Opinion on Features

for Sprinklr Insights

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.89/5

Read Reviews (9)
Alerts: popups & Notifications

3.77/5

Read Reviews (9)
Personalization

3.77/5

Read Reviews (9)
Predictive analytics

3.77/5

Read Reviews (9)
bot

3.77/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Dashboard

3.89/5

Read Reviews (9)
Alerts: popups & Notifications

3.77/5

Read Reviews (9)
Personalization

3.77/5

Read Reviews (9)
Predictive analytics

3.77/5

Read Reviews (9)
bot

3.77/5

Read Reviews (9)

IT and Other Capabilities

for Sprinklr Insights

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.02/5

Read Reviews (10)
Data Import

3.66/5

Read Reviews (20)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.02/5

Read Reviews (10)
Data Import

3.66/5

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.70/5

Read Reviews (46)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.70/5

Read Reviews (46)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)

Software Failure Risk Guidance

?

for Sprinklr Insights

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Insights

Vendor Profile Details

Company Name

Sprinklr

Company Website

https://www.sprinklr.com/

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE