Sprinklr Insights Overview
Sprinklr Insights offers real-time customer sentiment analysis and market trend prediction. It helps businesses create effective, insight-driven strategies.
Use Cases
Customers recommend Collaboration, Social Media Management, Advertisement, as the business use cases that they have been most satisfied with while using Sprinklr Insights.
Business Priorities
Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sprinklr Insights.
Sprinklr Insights Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Insights works with different mediums / channels such as Social Media.
Sprinklr Insights's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Sprinklr Insights support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Insights analytics capabilities include Analytics, and Custom Reports.
Reviews
"Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment posit...ions us as a leader in the category." - Kristin Puckett
Peer review evidence (same sources as the product rating summary)
"...The collaboration propels us to explore new business, and to support our clients beyond traditional means...." Case Study Transcosmos
"...I don't need to go through different tools to manage your social accounts...." Peer review from Management Consulting
"...We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion...." Testimonial by Junsuke Obonai, Head of Department, Internet Promotion Department, Digital Marketing, Transcosmos
Sprinklr Insights, Walls.io, Missinglettr, YouScan, Publer, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Insights
Top Industries
- Manufacturing
- Restaurants
- Construction
Popular in
- Enterprise
- Large Enterprise
- Small Business
Sprinklr Insights is popular in Manufacturing, Restaurants, and Construction and is widely used by Enterprise, Large Enterprise, and Small Business.
Sprinklr Insights Customer wins, Customer success stories, Case studies
How can Sprinklr Insights optimize your Advertisement Workflow?
How does Sprinklr Insights address your Engagement Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Sprinklr Insights solved their Social Media Marketing needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett |
|
From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business. |
|
We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kristin Puckett Senior Director of Social Media Strategy and Brand Brookdale Senior Living |
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett |
|
Ethan Sunguk Song Head of Platform Group YG Entertainment |
From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business. |
|
Sneha Jain Global Social Data Intelligence Manager McDonald’s |
We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain |
leading global consumer electronics company - Consumer Electronics - Very Large
Sprinklr Achieves Record-Breaking Q1 Growth with 7% Revenue Surge
Modern Research
Frequently Asked Questions (FAQ)
What buyers ask before choosing Sprinklr Insights
What is Sprinklr Insights?
Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence.
The features include listening to conversations on mainstream Social channels and Web data, Email, Chats, Surveys, TV, Radio and more with the highest data access partnership and data syndication rights. The Learn feature provides verticalized AI models, Workflow automation, AI-powered Emotion detection, Spam detection, AI-Powered sentiment, Entity extraction, audience analysis and more.
The Act feature enables Location and product insights, smart alerts, insights tracking, data visualization and automated reports distribution and many other capabilities.
What is Sprinklr Insights used for?
What are the top features of Sprinklr Insights?
Who uses Sprinklr Insights?
What are Sprinklr Insights alternatives?
Where is Sprinklr Insights located?
Peers used Sprinklr Insights for collaboration and social media management
Sprinklr Insights Competitors
Sprinklr Insights Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (93) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (59) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (93) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (59) |
Sprinklr Insights Integrations
Sprinklr Insights integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Insights
Overall Risk Meter
Top Failure Risks for Sprinklr Insights
Sprinklr Inc. News
Sprinklr Appoints Jordi Ribas to Board of Directors
Sprinklr has appointed Jordi Ribas, a global product and engineering leader from Microsoft, to its Board of Directors. Ribas's extensive experience in AI and product innovation is expected to contribute significantly to Sprinklr's growth and innovation in AI-native customer experience management.
Sprinklr Appoints Microsoft Exec to Board
Sprinklr has appointed Jordi Ribas, a seasoned Microsoft executive, to its board of directors. Ribas, known for his work on Microsoft's AI initiatives, is expected to bolster Sprinklr's AI-native customer experience management efforts. His extensive experience in product development and AI will support Sprinklr's platform expansion.
Sprinklr Introduces New AI Capabilities to Help Brands Move from ...
Sprinklr has launched its Summer '26 Release, introducing new AI capabilities to enhance real-time customer engagement. The update focuses on transforming customer signals into actionable insights across marketing and service channels. Key features include AI-driven decision support, enhanced Voice AI agents, and integrations with platforms like Adobe Customer Journey Analytics and Microsoft Teams. These enhancements aim to streamline workflows and improve customer experience management.
Sprinklr Named 2026 Gartner Leader for Social Media Management & Listening
Sprinklr has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening. The AI-native platform excels in unifying customer experience management, enabling brands to leverage social media for real-time feedback and engagement.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How can Sprinklr Insights optimize your Social Media Management Workflow?