Lumoa Overview
Lumoa's customer experience platform delivers real-time insights, allowing businesses to focus on what truly matters. By efficiently capturing and analyzing customer feedback, companies can swiftly take action and enhance their customer interactions. This platform not only tracks feedback but also provides actionable intelligence to close the loop, driving impactful business outcomes. Leading companies globally leverage Lumoa to understand and respond to the voice of their customers, ensuring improved customer satisfaction and loyalty. This forward-looking approach positions businesses to stay competitive and responsive in a dynamic market landscape.
Use Cases
Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lumoa.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Lumoa.
Lumoa Use-Cases and Business Priorities: Customer Satisfaction Data
Lumoa works with different mediums / channels such as Promotions. Website. Phone Calls etc.
Lumoa's features include Dashboard, Feedback Surveys, Voice Transcription, etc. and Lumoa support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Lumoa analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Easy-to-use software for NPS measurement with all needed functionalities for SME's...." Peer review by Juha Nieminen, Health, Wellness and Fitness
Lumoa enables prioritization and investment in impactful brand, product, and customer experiences. The platform simplifies decision-making for memorable engagements.
Popular Business Setting
for Lumoa
Top Industries
- Information Technology and Services
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
Lumoa is popular in Information Technology And Services, Retail, and Health, Wellness And Fitness and is widely used by Small Business, and Mid Market,
Lumoa Customer wins, Customer success stories, Case studies
How does Lumoa facilitate Customer Feedback Management?
How does Lumoa facilitate Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Lumoa solved their business needs. Cuspera uses 483 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used Lumoa for customer feedback management and workflow management
Lumoa Competitors
Lumoa Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (38) |
| Analytics | Read Reviews (88) |
| Custom Reports | Read Reviews (57) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (38) |
| Analytics | Read Reviews (88) |
| Custom Reports | Read Reviews (57) |
Lumoa Integrations
Lumoa integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Lumoa
Overall Risk Meter
Top Failure Risks for Lumoa
Lumoame Oy News
Lumoame Oy Profile
Company Name
Lumoame Oy
Company Website
//lumoa.meHQ Location
Kampinkuja 2, Helsinki, Southern Finland 00100, FI
Employees
1-10
Social
Financials
SEED
