Pobuca Overview

Pobuca enhances growth with Customer Experience and Loyalty through Pobuca Experience Cloud. Company data is optimized for better customer engagement.

Use Cases

Customers recommend Contact List Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Pobuca.

Other use cases:

  • Managing Social Media Account
  • Customer Feedback Management
  • Helpdesk Management
  • Engaging And Following Up
  • Account Management
  • Collaboration
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pobuca.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
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Pobuca Use-Cases and Business Priorities: Customer Satisfaction Data

Pobuca works with different mediums / channels such as Website. E-Mail. Text SMS etc.

Pobuca's features include Personalization. and Pobuca support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Pobuca analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The Android App allows me to make calls and keep track...." Peer review by CR, Sosaley Technologies

Pobuca, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pobuca

Top Industries

  • Legal Services
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pobuca is popular in Legal Services, Food & Beverages, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Pobuca Use Cases

What solutions does Pobuca provide for Contact List Management?

How can Pobuca optimize your Loyalty Management Workflow?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Pobuca solved their Customer Experience Management needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Case Studies

Apparel & Fashion

CASE STUDY BSB

Pobuca helped BSB, a leader in women's fashion, boost sales by using segmented promotions. BSB wanted a loyalty program that offered more value than competitors but stayed affordable. They needed to ...combine data from physical stores and their online shop into single customer profiles. Pobuca enabled BSB to segment customers by behavior and numbers for targeted communication. This led to better customer engagement and increased sales.

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Manufacturing

CASE STUDY ELVIOMEX

Pobuca helped ELVIOMEX improve team productivity and collaboration. ELVIOMEX needed a modern, user-friendly system that worked on mobile devices and integrated with other tools. Pobuca provided a sin...gle workspace with chat, file sharing, and video meetings. The solution made it easier for teams to work together. ELVIOMEX now has better ways to communicate and manage work in one place.

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CASE STUDY Schneider Electric

Pobuca helped Schneider Electric increase shopper sales by using segmented promotions. Schneider Electric wanted to reward loyal customers and boost engagement. They also needed to improve multichann...el communication and understand customer purchasing habits across many regions. Pobuca provided solutions for customer loyalty, engagement, and advanced analytics. As a result, Schneider Electric improved sales and customer insights.

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Consumer Electronics

CASE STUDY KAFKAS

Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS needed a fast solution for better service and daily efficiency. They wanted all departments to have a full customer view ...and easy access to data in one place. Pobuca provided business process modeling and automation in a united CRM/ERP platform. This made it easier for KAFKAS to manage and use customer information.

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Telecommunications

CASE STUDY Vodafone

Pobuca helped Vodafone improve business communication productivity. Vodafone needed to find the right contacts easily and set up a solid communication channel. Pobuca provided solutions for customer ...loyalty, engagement, CRM, and virtual agents. Vodafone used Pobuca to make better decisions at the right time. The case highlights the importance of customer 360 and business intelligence for telecom companies.

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Retail

CASE STUDY Vero SA

Pobuca helped Vero SA, a leading supermarket chain in the Balkans, boost shopper sales. Vero used Pobuca to design a new channel for segmented discount coupons. The solution increased the use of targ...eted promotions. Brand manufacturers also joined to grow their sales and fund the new channel. This led to higher sales and better customer engagement for Vero.

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Video

Pobuca interview series 2023 || The latest innovations in Loyalty || with Tom Peace

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lightning

Peers used Pobuca for contact list management and loyalty management

Pobuca Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Pobuca

Overall Risk Meter

Low Medium High

Top Failure Risks for Pobuca

Pobuca News

Product

Pobuca and Intersport present next-gen retail AI at SEV event

Pobuca and Intersport showcased advanced retail AI solutions at a SEV event, highlighting innovations in customer experience and loyalty for the retail sector. The presentation focused on leveraging Pobuca's AI-driven technologies to enhance customer engagement, loyalty programs, and in-store experiences for retailers.

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AI’s transformative impact on the insurance industry

The insurance industry, steeped in legacy systems and time-consuming processes, is experiencing a seismic shift under the disruptive...

The post AI’s transformative impact on the insurance industry appeared first on Pobuca.

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Enhancing Pharmacy e-commerce: the power of Customer Experience & Loyalty programs

How online pharmacies can leverage CX and Loyalty programs to enhance their e-commerce performance and achieve customer satisfaction?

The post Enhancing Pharmacy e-commerce: the power of Customer Experience & Loyalty programs appeared first on Pobuca.

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We became smarter by talking to ourselves…

In 2022, ChatGPT and other large language models (LLMs) made significant strides, demonstrating a surprising connection between language...

The post We became smarter by talking to ourselves… appeared first on Pobuca.

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Pobuca Profile

Company Name

Pobuca

Company Website

https://www.pobuca.com/

Year Founded

2000

HQ Location

3rd Floor 207 Regent Street W1B

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SEED