Pobuca Overview

Pobuca enhances growth with Customer Experience and Loyalty through Pobuca Experience Cloud. Company data is optimized for better customer engagement.

Use Cases

Customers recommend Contact List Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Pobuca.

Other use cases:

  • Managing Social Media Account
  • Customer Feedback Management
  • Helpdesk Management
  • Engaging And Following Up
  • Account Management
  • Collaboration
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pobuca.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

Pobuca Use-Cases and Business Priorities: Customer Satisfaction Data

Pobuca works with different mediums / channels such as Website. E-Mail. Text SMS etc.

Pobuca's features include Personalization. and Pobuca support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Pobuca analytics capabilities include Custom Reports, and Analytics.

Reviews

"...No need to have different lists with contacts, or trying to update different apps / programs...." Peer review by Vasilis, bluegr HOTELS & RESORTS

Peer review evidence (same sources as the product rating summary)

"...No need to have different lists with contacts, or trying to update different apps / programs...." Peer review by Murat OZTURK, Computer Software
"...Founded In2000Availability for DemoYes, AvailableTop FeaturesCampaign Management Survey & Landing Pages Website Tracking Loyalty & Rewards Customer touchPoints..." 16 Best eCommerce Tools for Customer Loyalty Programs in 2019/20
"...The Android App allows me to make calls and keep track...." Peer review by CR, Sosaley Technologies

Pobuca, Retently, Genesys Cloud EX, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pobuca

Top Industries

  • Legal Services
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pobuca is popular in Legal Services, Food & Beverages, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Pobuca Customer wins, Customer success stories, Case studies

How efficiently Does Pobuca manage your Contact List Management?

Why is Pobuca the best choice for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Pobuca solved their Customer Experience Management needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Schneider Electric - Utilities - Very Large

Pobuca helped Schneider Electric boost shopper sales with segmented promotions. Schneider Electric wanted to reward loyal customers and increase their sales. They also aimed to improve customer engag...ement and achieve multichannel communication. Pobuca provided tools for customer loyalty, CRM, and business intelligence. Schneider Electric gained insights into purchasing habits across different regions.

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KAFKAS - Wholesale - Large

Athens, Greece

Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS is a top Greek company in electrical equipment sales. They needed a way to give all departments a full view of each custo...mer. Pobuca provided a CRM/ERP platform for better data management. This made it easier for staff to access and use information. The solution aimed to boost efficiency and daily work life.

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everest - Food & Beverages - Large

Athens, Greece

Pobuca helped everest create a loyalty scheme for its food service business. Everest wanted to collect customer data from both physical stores and online orders. Pobuca combined this data to build un...ified customer profiles. The solution helped everest understand customer behavior and segment its database. This enabled everest to take an omnichannel approach with its members.

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BSB - Apparel & Fashion - Large

Pobuca helped BSB, a leader in women's fashion, boost sales by using segmented promotions. BSB wanted a loyalty program with high value but low cost. They needed to combine data from stores and onlin...e into one user profile. Pobuca enabled targeted communication through advanced segmentation. This improved customer engagement and loyalty.

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Vodafone - Telecommunications - Very Large

London, UK

Pobuca helped Vodafone improve business communication productivity. Vodafone needed to find the right contacts quickly and set up a solid communication channel. Pobuca provided a solution to address ...these challenges. The case highlights how Pobuca supports better decision-making for Vodafone.

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BSB - Apparel & Fashion - Large

Athens, Greece

Pobuca helped BSB, a leader in women's fashion, boost sales by using segmented promotions. BSB wanted a loyalty program that stood out from competitors but stayed affordable. They needed to combine d...ata from both physical stores and their online shop into single customer profiles. Pobuca enabled BSB to segment customers by behavior and numbers for targeted communication. This led to higher sales through more effective promotions.

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Pobuca interview series 2023 || The latest innovations in Loyalty || with Tom Peace

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Peers used Pobuca for contact list management and loyalty management

Pobuca Competitors

Pobuca Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)

Pobuca Integrations

Pobuca integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.70/5 ★

Read Reviews (35)
Data Export

3.57/5 ★

Read Reviews (30)

CINC

4.11 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Klaviyo

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Evernote

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Pobuca

Overall Risk Meter

Low Medium High

Top Failure Risks for Pobuca

Pobuca News

Awards

INTERSPORT & Pobuca win GOLD in e-commerce and BRONZE with IKEA at the Loyalty Awards 2025

Pobuca and its partners, INTERSPORT and IKEA Greece, received accolades at the Loyalty Awards 2025. INTERSPORT, in collaboration with Pobuca, won Gold for Best in E-Commerce, showcasing the impact of the Pobuca Experience Cloud on customer engagement. IKEA Greece, with Pobuca's support, earned Bronze for Best Use of Data & Customer Analytics, enhancing customer loyalty and business outcomes.

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Product

Pobuca and Intersport present next-gen retail AI at SEV event

Pobuca and Intersport showcased advanced retail AI solutions at a SEV event, highlighting innovations in customer experience and loyalty for the retail sector. The presentation focused on leveraging Pobuca's AI-driven technologies to enhance customer engagement, loyalty programs, and in-store experiences for retailers.

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Pobuca Profile

Company Name

Pobuca

Company Website

https://www.pobuca.com/

Year Founded

2000

HQ Location

3rd Floor 207 Regent Street W1B

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SEED