Pobuca Overview

Pobuca enhances growth with Customer Experience and Loyalty through Pobuca Experience Cloud. Company data is optimized for better customer engagement.

Use Cases

Customers recommend Contact List Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Pobuca.

Other use cases:

  • Managing Social Media Account
  • Customer Feedback Management
  • Helpdesk Management
  • Engaging And Following Up
  • Account Management
  • Collaboration
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pobuca.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
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Pobuca Use-Cases and Business Priorities: Customer Satisfaction Data

Pobuca works with different mediums / channels such as Website. E-Mail. Text SMS etc.

Pobuca's features include Personalization. and Pobuca support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Pobuca analytics capabilities include Custom Reports, and Analytics.

Reviews

"...About Pobuca Pobuca is a cloud-based contact management application that lets businesses store and share contacts...." Peer review

Pobuca, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pobuca

Top Industries

  • Legal Services
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pobuca is popular in Legal Services, Food & Beverages, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Pobuca Customer wins, Customer success stories, Case studies

How can Pobuca optimize your Contact List Management Workflow?

What benefits does Pobuca offer for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Pobuca solved their Customer Experience Management needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

everest (Vivartia Group) - Food & Beverages

Pobuca helped everest, part of Vivartia Group, build a loyalty scheme and create an omnichannel approach for its members. Everest wanted to collect customer data from both physical stores and online ...orders. Pobuca combined this data to make a single profile for each customer. This helped everest understand customer behavior and segment their database. The solution focused on customer loyalty, engagement, and business intelligence.

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GANT - Apparel & Fashion

Pobuca Experience Cloud helped GANT improve customer engagement and decision-making. GANT needed a clear view of the customer journey and unified customer profiles. They wanted to optimize engagement... and use metrics to assess marketing actions. Pobuca provided tools for customer 360, CRM, and business intelligence. This helped GANT adapt to market changes and better manage their marketing budget.

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Levante Ferries - Transportation/trucking/railroad

Pobuca helped Levante Ferries build a smart database for customer insights and omnichannel communication. Levante Ferries wanted to understand business needs and turn them into technical solutions. P...obuca worked with a third-party web service to collect real-time data and make it useful for the business. The new system is user-friendly and helps Levante Ferries learn about customer behavior and needs. This supports better customer engagement and loyalty.

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ELVIOMEX - Manufacturing

Pobuca helped ELVIOMEX improve team productivity and collaboration. ELVIOMEX needed a modern, user-friendly system that worked on mobile devices and integrated with other tools. Pobuca provided a sin...gle workspace with chat, file sharing, and video meetings. The solution made it easier for teams to work together. ELVIOMEX now has better ways to communicate and manage work in one place.

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BSB - Apparel & Fashion

Pobuca helped BSB, a leader in women's fashion, boost sales by using segmented promotions. BSB wanted a loyalty program that offered more value than competitors but stayed affordable. They needed to ...combine data from physical stores and their online shop into single customer profiles. Pobuca enabled BSB to segment customers by behavior and numbers for targeted communication. This led to better customer engagement and increased sales.

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Vodafone - Telecommunications

Pobuca helped Vodafone improve business communication productivity. Vodafone needed to find the right contacts easily and set up a solid communication channel. Pobuca provided solutions for customer ...loyalty, engagement, CRM, and virtual agents. Vodafone used Pobuca to make better decisions at the right time. The case highlights the importance of customer 360 and business intelligence for telecom companies.

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Pobuca interview series 2023 || The latest innovations in Loyalty || with Tom Peace

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Peers used Pobuca for contact list management and loyalty management

Pobuca Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (3)
Custom Reports

3.78/5

Read Reviews (11)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (3)
Custom Reports

3.78/5

Read Reviews (11)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for Pobuca

Overall Risk Meter

Low Medium High

Top Failure Risks for Pobuca

Pobuca News

Awards

INTERSPORT & Pobuca win GOLD in e-commerce and BRONZE with IKEA at the Loyalty Awards 2025

Pobuca and its partners, INTERSPORT and IKEA Greece, received accolades at the Loyalty Awards 2025. INTERSPORT, in collaboration with Pobuca, won Gold for Best in E-Commerce, showcasing the impact of the Pobuca Experience Cloud on customer engagement. IKEA Greece, with Pobuca's support, earned Bronze for Best Use of Data & Customer Analytics, enhancing customer loyalty and business outcomes.

Product

Pobuca and Intersport present next-gen retail AI at SEV event

Pobuca and Intersport showcased advanced retail AI solutions at a SEV event, highlighting innovations in customer experience and loyalty for the retail sector. The presentation focused on leveraging Pobuca's AI-driven technologies to enhance customer engagement, loyalty programs, and in-store experiences for retailers.

Pobuca Profile

Company Name

Pobuca

Company Website

https://www.pobuca.com/

Year Founded

2000

HQ Location

3rd Floor 207 Regent Street W1B

Employees

51-100

Social

Financials

SEED