Wingmate Overview

Wingmate addresses the challenge of fragmented sales and service operations by offering an integrated CRM and lead capture app. It enables service-driven businesses to outpace competitors through streamlined customer retention and smarter growth strategies. The platform fosters team collaboration by bridging departmental gaps, ensuring seamless communication and data sharing. Users can submit and access critical intel instantly, enhancing responsiveness and decision-making. With real-time reporting and insights, businesses can effectively nurture customer relationships and capitalize on opportunities. Wingmate's flexibility and extensive app integrations further enhance its utility, positioning it as a unique solution in the CRM landscape.

Use Cases

Customers recommend Engagement Management, Lead Management, Capturing Leads, as the business use cases that they have been most satisfied with while using Wingmate.

Other use cases:

  • Generation Of New Leads
  • Lead Tracking
  • Pipeline Management
  • Social Media Analytics
  • Lead Routing
  • Referral Management
  • Contract Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wingmate.

Other priorities:

  • Improve ROI
  • Improve Internal Communications
  • Enhance Customer Relationships
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Wingmate Use-Cases and Business Priorities: Customer Satisfaction Data

Wingmate works with different mediums / channels such as Mobile. and Mobile App.

Wingmate's features include Dashboard, Gamification, Rewards, etc. and Wingmate support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Wingmate analytics capabilities include Analytics, and Custom Reports.

Reviews

"...user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients. . ...." Peer review by Ajantha S., Small Business Representative, Transportation/Trucking/Railroad

Wingmate, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Wingmate offers simple yet powerful solutions for service-driven businesses to dominate competition and retain customers. Sales become a team sport with its Lead Capture App & CRM.

Popular Business Setting

for Wingmate

Top Industries

  • Transportation/Trucking/Railroad
  • Food & Beverages
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Wingmate is popular in Transportation/Trucking/Railroad, Food & Beverages, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Wingmate Use Cases

How does Wingmate facilitate Engagement Management?

What makes Wingmate ideal for Lead Management?

How can Wingmate enhance your Capturing Leads process?

How can Wingmate enhance your Generation Of New Leads process?

How can Wingmate optimize your Lead Tracking Workflow?

11 buyers and buying teams have used Cuspera to assess how well Wingmate solved their CRM needs. Cuspera uses 276 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

CASE STUDY Penn Enterprises Inc.

Wingmate Simple CRM helped Penn Enterprises Inc. move from Excel to a simple CRM. The company saved 3 hours per week on sales tasks and $4000 per month by not hiring a new employee. Real-time updates... let them track leads and customer interests easily. The sales pipeline and inside sales support helped organize and chase leads. Staff saved hours by having all information in one place, making follow-up easy.

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CASE STUDY Waste Management

Wingmate helped Waste Management boost driver engagement by 71%. Drivers use the app to send sales leads from the field. Sales teams act on these leads and communicate with drivers. The program incre...ased closed deals to 115 in one year. The conversion rate reached 52%. Communication and teamwork improved across departments.

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Transportation/Trucking/Railroad

CASE STUDY Purolator

Wingmate helped Purolator improve lead generation and sales. Purolator used Wingmate’s Lead Generation Program to connect frontline couriers with sales staff. They launched with 200 couriers using th...e app. This led to better communication, more leads, and higher sales. Purolator saw $10 million in sales revenue, a 70% conversion rate, and 80% employee engagement in the first year.

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CASE STUDY WasteFree Australia

Wingmate helped WasteFree Australia move from notebooks and spreadsheets to a simple CRM. The team needed a tool to track sales and manage opportunities. Wingmate made it easy to capture leads and cl...ose deals. In two months, they captured over 1000 leads and closed 45 deals. The sales team now saves time and is more motivated. Wingmate’s reporting and analytics improved sales KPIs and team adoption.

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Hospitality

CASE STUDY Service Experts

Wingmate Simple CRM helped Service Experts, a commercial HVAC provider, manage leads and sales. Before Wingmate, they had no CRM and struggled to track customers and jobs. Wingmate made onboarding fa...st and easy, letting sales teams and technicians add leads instantly. The platform captured over 5,000 leads and closed more than $2 million in new business. Service Experts saw a 95% acceptance rate and 350 deals closed, making their sales process more organized and transparent.

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Construction

CASE STUDY RenoRun

Wingmate helped RenoRun align their sales and in-field teams using its lead generator program and simple CRM. Drivers captured site intel and tracked leads easily. RenoRun used Wingmate's inside-sale...s support to follow up and close leads. In the first 4 months, RenoRun earned $1 million in sales revenue and gained 75 new clients. Employee engagement reached 100% and company culture improved.

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Video

Wingmate | Watch your business take flight

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lightning

Peers used Wingmate for engagement management and lead management

Wingmate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (10)
Custom Reports

3.76/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (10)
Custom Reports

3.76/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Wingmate

Overall Risk Meter

Low Medium High

Top Failure Risks for Wingmate

Wingmate Inc. News

Enhancing customer satisfaction with a mobile CRM App

The post Enhancing customer satisfaction with a mobile CRM App appeared first on Wingmate.

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Lead Management Process

The post Lead Management Process appeared first on Wingmate.

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Wingmate Inc. Profile

Company Name

Wingmate Inc.

Company Website

https://wingmateapp.com/

HQ Location

2 Bloor Street West, Suite 1805, Toronto, ON M4W 3E2, CA

Employees

1-10

Social

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Financials

NA