Wingmate Overview

Wingmate addresses the challenge of fragmented sales and service operations by offering an integrated CRM and lead capture app. It enables service-driven businesses to outpace competitors through streamlined customer retention and smarter growth strategies. The platform fosters team collaboration by bridging departmental gaps, ensuring seamless communication and data sharing. Users can submit and access critical intel instantly, enhancing responsiveness and decision-making. With real-time reporting and insights, businesses can effectively nurture customer relationships and capitalize on opportunities. Wingmate's flexibility and extensive app integrations further enhance its utility, positioning it as a unique solution in the CRM landscape.

Use Cases

Customers recommend Engagement Management, Lead Management, Capturing Leads, as the business use cases that they have been most satisfied with while using Wingmate.

Other use cases:

  • Generation Of New Leads
  • Lead Tracking
  • Pipeline Management
  • Social Media Analytics
  • Lead Routing
  • Referral Management
  • Contract Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wingmate.

Other priorities:

  • Improve ROI
  • Improve Internal Communications
  • Enhance Customer Relationships
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Wingmate Use-Cases and Business Priorities: Customer Satisfaction Data

Wingmate works with different mediums / channels such as Mobile. and Mobile App.

Wingmate's features include Dashboard, Gamification, Rewards, etc. and Wingmate support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Wingmate analytics capabilities include Analytics, and Custom Reports.

Reviews

"...- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads. ...." Peer review by Verified Reviewer

Wingmate, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Wingmate offers simple yet powerful solutions for service-driven businesses to dominate competition and retain customers. Sales become a team sport with its Lead Capture App & CRM.

Popular Business Setting

for Wingmate

Top Industries

  • Transportation/Trucking/Railroad
  • Food & Beverages
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Wingmate is popular in Transportation/Trucking/Railroad, Food & Beverages, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Wingmate Use Cases

What solutions does Wingmate provide for Engagement Management?

What benefits does Wingmate offer for Lead Management?

How efficiently Does Wingmate manage your Capturing Leads?

Why is Wingmate the best choice for Generation Of New Leads?

What Are the key features of Wingmate for Lead Tracking?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Wingmate solved their CRM needs. Cuspera uses 276 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

CASE STUDY Canada Fibers

Canada Fibers, an urban waste recycling company, used Wingmate's Simple CRM to boost business revenue and improve employee engagement. The CRM helped track progress and generate new leads from frontl...ine staff. The incentive strategy rewarded operators for field intel, leading to new sales revenue. After three months, employee engagement increased, communication improved, and driver satisfaction and retention rose. The company closed deals at over double the industry average.

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CASE STUDY Orca

ORCA wanted to increase warm leads and speed up their sales cycle. They used a Wingmate campaign across the organization and created a partnership program to refer leads. This strengthened communicat...ion, sped up lead conversion, and integrated successfully with Salesforce. They set and met performance goals. A testimonial highlighted the platform's ability to set and measure goals.

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CASE STUDY North Star Mat

North Star Mat wanted to involve their route reps in sales and service growth. They used Wingmate's applications to align frontline staff efforts with sales goals. Incentive programs were set up to r...eward staff for generating leads. This led to new sales revenue at a lower cost. The program improved communication and reduced average sales close time to 5 days. Leads were acted on by sales in just 4 minutes.

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Telecommunications

CASE STUDY CityWest

CityWest wanted to increase leads in their sales pipeline. They used Wingmate's Lead Generator Program to engage frontline staff in capturing opportunities. This program rewarded employees for sendin...g valuable intel, leading to new sales revenue. The initiative improved communication between teams and reduced average close time to under 100 hours.

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CASE STUDY Sage LLC

Sage LLC used Wingmate to improve engagement among their route drivers. They captured hyper-qualified leads from the field, which were sent directly to the sales team. This strategy increased sales e...fficiency and effectiveness. The incentive program rewarded frontline operators for valuable intel, leading to new sales revenue. Sage LLC achieved 2 sales in just 12 days using driver intel.

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CASE STUDY Waste Connections

Waste Connections wanted to increase leads in their sales pipeline. They used Wingmate's Frontline Lead Program in an Ontario district. This program rewarded frontline operators for sending intel fro...m the field. As a result, communication improved, and drivers and salespeople worked more closely. They found higher margin deals and new business on existing routes. 20% of leads were new locations and 80% were service upgrades.

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Video

Wingmate | Watch your business take flight

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Peers used Wingmate for engagement management and lead management

Wingmate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (10)
Custom Reports

3.76/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (10)
Custom Reports

3.76/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Wingmate

Overall Risk Meter

Low Medium High

Top Failure Risks for Wingmate

Wingmate Inc. News

Enhancing customer satisfaction with a mobile CRM App

The post Enhancing customer satisfaction with a mobile CRM App appeared first on Wingmate.

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Lead Management Process

The post Lead Management Process appeared first on Wingmate.

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Wingmate Inc. Profile

Company Name

Wingmate Inc.

Company Website

https://wingmateapp.com/

HQ Location

2 Bloor Street West, Suite 1805, Toronto, ON M4W 3E2, CA

Employees

1-10

Social

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Financials

NA