Oracle CX Sales Overview

Oracle CX Sales is a sales enablement suite providing sales intelligence and dynamic proposals via Oracle DataFox and Oracle CPQ. It features lead management, customer data enrichment, goal alignment, and partner collaboration tools.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using Oracle CX Sales.

Other use cases:

  • Collaboration
  • Lead Tracking
  • Proposal & Quote Management
  • Performance Management
  • Lead Management
  • Channel Management
  • Forecasting
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle CX Sales.

Other priorities:

  • Scale Best Practices
  • Improve Stakeholder Relations
  • Acquire Customers
  • Grow Market Share
  • Improve Internal Communications
  • Improve Efficiency
  • Improve ROI
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Oracle CX Sales Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle CX Sales works with different mediums / channels such as Channel Partners. Offline. and Promotions.

Oracle CX Sales's features include Dashboard, Personalization, Recording, etc. and Oracle CX Sales support capabilities include AI Powered, Phone Support, Email Support, etc. also Oracle CX Sales analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Oracle Sales Cloud is a great platform for a company that wants to have a better overview of how their leads and customers are interacting with the company, and also when is the best time to reach out and engage with the customers...." Peer review by Alina Hera, Customer Service Team Manager, Ruukki

Oracle CX Sales, Less Annoying CRM, Tithe.ly, Retently, TeamGram, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle CX Sales

Top Industries

  • Information Technology and Services
  • Computer Software
  • Information Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Oracle CX Sales is popular in Information Technology And Services, Computer Software, and Information Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Oracle CX Sales Use Cases

What benefits does Oracle CX Sales offer for Engagement Management?

Why is Oracle CX Sales the best choice for Social Media Analytics?

How does Oracle CX Sales facilitate Relationship Management?

How can Oracle CX Sales optimize your Collaboration Workflow?

What Are the key features of Oracle CX Sales for Lead Tracking?

11 buyers and buying teams have used Cuspera to assess how well Oracle CX Sales solved their CRM needs. Cuspera uses 1540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

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Oracle Fusion Sales: view the next generation of sales

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Frequently Asked Questions(FAQ)

for Oracle CX Sales

What is Oracle CX Sales?

Oracle CX Sales is a sales enablement and sales performance management suite, with modules providing sales intelligence via Oracle DataFox AI-based and human-verified data, and dynamic proposals via configure, price, and quote with Oracle CPQ (the former BigMachines product).

Oracle CX Sales enables leaders to set their teams up for success with big-picture data and helps sellers master buyer signals with complete intelligence and guided experiences. It connects trusted intelligence from the back office and front office and layers on third-party data and real-time market signals to create a complete customer picture that sellers can trust. Oracle CX Sales combines sales automation with partner relationship management and collaboration tools.

Oracle CX Sales features include lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

What is Oracle CX Sales used for?

Oracle CX Sales is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Social Media Analytics and Relationship Management .

What are the top features of Oracle CX Sales?

Dashboard, Personalization and Recording are some of the top features of Oracle CX Sales.

Who uses Oracle CX Sales?

Oracle CX Sales is used by Information Technology And Services, Computer Software and Information Services among other industries.

What are Oracle CX Sales alternatives?

Less Annoying CRM, Tithe.Ly, Retently and TeamGram are popular alternatives for Oracle CX Sales.

Where is Oracle CX Sales located?

Oracle CX Sales is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Oracle CX Sales for engagement management and social media analytics

Oracle CX Sales Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (19)
Analytics

4.69/5 ★

Read Reviews (107)
Custom Reports

4.63/5 ★

Read Reviews (169)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (19)
Analytics

4.69/5 ★

Read Reviews (107)
Custom Reports

4.63/5 ★

Read Reviews (169)

Software Failure Risk Guidance

?

for Oracle CX Sales

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle CX Sales

Oracle Corporation News

Company

Oracle expands presence in Dubai with new AI-powered customer experience centre

Oracle has expanded its presence in Dubai Internet City by opening a new AI-powered Customer Experience Centre. This facility aims to showcase Oracle's latest AI technologies and innovations, offering immersive demonstrations and real-world use cases. It is designed to help organizations accelerate AI innovation and unlock new business opportunities in the UAE and the Middle East.

Product

Oracles agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders

Oracle has introduced new pre-built agents within its Fusion Cloud CX suite to enhance operational efficiency in sales, marketing, and service processes. These agents, such as the Account Product Fit Agent and Deal Advisor Agent, offer predictive and automated features to streamline tasks without needing custom frameworks. This strategic move aims to differentiate Oracle from competitors like Salesforce and Microsoft by providing embedded, cost-effective solutions for CX leaders.

Awards

Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation

Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation

Product

Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation

Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO