Oracle CX Sales Overview

Oracle CX Sales is a sales enablement suite providing sales intelligence and dynamic proposals via Oracle DataFox and Oracle CPQ. It features lead management, customer data enrichment, goal alignment, and partner collaboration tools.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using Oracle CX Sales.

Other use cases:

  • Collaboration
  • Lead Tracking
  • Proposal & Quote Management
  • Performance Management
  • Lead Management
  • Channel Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle CX Sales.

Other priorities:

  • Scale Best Practices
  • Improve Stakeholder Relations
  • Acquire Customers
  • Grow Market Share
  • Improve Internal Communications
  • Improve Efficiency
  • Improve ROI
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Oracle CX Sales Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle CX Sales works with different mediums / channels such as Channel Partners. Offline. and Promotions.

Oracle CX Sales's features include Dashboard, Personalization, Recording, etc. and Oracle CX Sales support capabilities include AI Powered, Phone Support, Email Support, etc. also Oracle CX Sales analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also, the ability to easily add team members to opportunities and navigate through all the accounts in my territory to determine which ones are the best ones to reach out to. solid tool as long as extended team is properly trained and can learn to use it as a collaborative tool...." Peer review by Kourosh S, Director of Sales, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Our company is using Oracle Engagement Cloud in a handful of departments who need to keep track of sales related accounts...." Peer review by Director in Marketing
"...A comprehensive partner relationship management offering to manage channel sales and partner management Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence..." Peer review
"...Oracle Siebel is an impressive enterprise-level customer relationship management application...." Peer review by Rahul G., jr Associate, Information Services

Oracle CX Sales, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle CX Sales

Top Industries

  • Information Technology and Services
  • Computer Software
  • Information Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Oracle CX Sales is popular in Information Technology And Services, Computer Software, and Information Services and is widely used by Mid Market, Enterprise, and Small Business.

Oracle CX Sales Customer wins, Customer success stories, Case studies

How efficiently Does Oracle CX Sales manage your Engagement Management?

What solutions does Oracle CX Sales provide for Social Media Analytics?

How efficiently Does Oracle CX Sales manage your Relationship Management?

How does Oracle CX Sales address your Collaboration Challenges?

What Are the key features of Oracle CX Sales for Lead Tracking?

11 buyers and buying teams have used Cuspera to assess how well Oracle CX Sales solved their CRM needs. Cuspera uses 1540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Oracle is supporting the Africa Clinical Research Network (ACRN) by providing its clinical trial and safety applications to advance clinical research in Africa. The collaboration has launched the PRO...TECT-Africa trial, focusing on pre-eclampsia in pregnant women. Oracle's cloud platform aims to enhance trial efficiency and safety, contributing to equitable medical innovation across the continent.

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Oracle supports Africa clinical trial network's first study

Oracle is supporting the Africa Clinical Trial Network's inaugural study by providing its technology solutions to enhance trial management and data analysis.

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The Department of War Announces Agreement with Oracle to Deploy AI ...

Oracle has entered into an agreement with the Department of War to deploy advanced AI capabilities on classified cloud networks. This collaboration aims to enhance the U.S. military's AI-first strate...gy, improving decision-making and operational capabilities. Oracle's AI strategy emphasizes openness and interoperability, allowing the Department to adopt cutting-edge AI innovations while maintaining data control.

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JVCKENWOOD - Consumer Electronics - Large

Yokohama, Japan

JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks and improved data accuracy. Management now makes better decisions... with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.

 

Karuna Trust - Non Profit Organization Management - Large

Bengaluru, India

Oracle Health helped Karuna Trust digitize over 35 primary health centers in India. The Cerner Millennium EHR enabled staff to maintain electronic health records and streamline patient triage. During... COVID-19, clinics used digital forms to identify and manage high-risk patients, minimizing cross-contamination. The CovSAFE app supported door-to-door screening and telehealth, improving early detection and follow-up. Karuna Trust's PHCs became role models for digital healthcare in rural India.

 

Johnson Controls - Manufacturing - Very Large

Cork, Ireland

Johnson Controls used Oracle Cloud Applications to unify its global operations. The company replaced 150 ERP systems with a single Oracle Cloud ERP platform. This move improved financial visibility a...nd made budgeting and forecasting easier. Oracle Cloud SCM helped Johnson Controls manage suppliers and automate invoice processing. Oracle Service enabled faster job completion and better customer service. The company also reduced its carbon footprint by moving away from legacy systems.

Oracle Fusion Sales: view the next generation of sales

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Frequently Asked Questions(FAQ)

for Oracle CX Sales

What is Oracle CX Sales?

Oracle CX Sales is a sales enablement and sales performance management suite, with modules providing sales intelligence via Oracle DataFox AI-based and human-verified data, and dynamic proposals via configure, price, and quote with Oracle CPQ (the former BigMachines product).

Oracle CX Sales enables leaders to set their teams up for success with big-picture data and helps sellers master buyer signals with complete intelligence and guided experiences. It connects trusted intelligence from the back office and front office and layers on third-party data and real-time market signals to create a complete customer picture that sellers can trust. Oracle CX Sales combines sales automation with partner relationship management and collaboration tools.

Oracle CX Sales features include lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

What is Oracle CX Sales used for?

Oracle CX Sales is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Social Media Analytics and Relationship Management .

What are the top features of Oracle CX Sales?

Dashboard, Personalization and Recording are some of the top features of Oracle CX Sales.

Who uses Oracle CX Sales?

Oracle CX Sales is used by Information Technology And Services, Computer Software and Information Services among other industries.

What are Oracle CX Sales alternatives?

Retently, Genesys Cloud, Oracle Advertising And Customer Experience (CX) and OnePageCRM are popular alternatives for Oracle CX Sales.

Where is Oracle CX Sales located?

Oracle CX Sales is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Oracle CX Sales for engagement management and social media analytics

Oracle CX Sales Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (19)
Analytics

4.69/5

Read Reviews (107)
Custom Reports

4.63/5

Read Reviews (169)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (19)
Analytics

4.69/5

Read Reviews (107)
Custom Reports

4.63/5

Read Reviews (169)

Software Failure Risk Guidance

?

for Oracle CX Sales

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle CX Sales

Oracle Corporation News

Partnership

Introducing Cloudflare@Oracle Cloud Infrastructure: Supercharge Applications and AI Workloads on OCI

Oracle and Cloudflare have partnered to enhance application performance and AI workloads on Oracle Cloud Infrastructure (OCI). This collaboration integrates Cloudflare's network capabilities with OCI's cloud services, aiming to improve speed, security, and reliability for enterprise applications and AI solutions.

Awards

Oracle Achieves 11th Consecutive Year as Leader in Gartner Magic ...

Oracle has been recognized as a leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the 11th consecutive year. This accolade highlights Oracle Fusion Cloud Warehouse Management's capabilities, including AI-driven efficiency, real-time inventory visibility, and advanced automation. These features help businesses improve operational efficiency, reduce costs, and enhance customer satisfaction.

Awards

Oracle named Gartner warehouse leader for 11th year

Oracle has been named a Leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the 11th consecutive year. The recognition highlights Oracle Fusion Cloud Warehouse Management's AI-powered fulfillment, real-time inventory visibility, and advanced warehouse automation capabilities, which enhance operational efficiency and decision-making for warehouse teams.

Product

Graal Commercial Support Entitlements for Oracle Database Products

Oracle announces Graal commercial support entitlements for its database products, enhancing performance and integration capabilities for enterprise users.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO