Oracle CX Sales: Oracle CX Sales is a sales enablement suite providing sales intelligence and dynamic proposals via Oracle DataFox and Oracle CPQ. It features lead management, customer data enrichment, goal alignment, and partner collaboration tools.
Retently: Recently, B2B companies have been sending NPS, CSAT, and CES surveys to clients. Feedback is gathered, analyzed, and acted upon for improved customer experience management.
This comparison report of Oracle CX Sales vs. Retently is based on a specific set of business needs and context. The comparison uses 2590 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Oracle CX Sales and Retently
Oracle CX Sales, Siebel CRM, SAP Customer Experience, etc., belong to a category of solutions that help CRM, whereas Retently, Customer Radar, Ushur, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Oracle CX Sales covers Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.
Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Oracle CX Sales and Retently: Best activities based on customer satisfaction
Oracle CX Sales in Action: Unique Activities
What benefits does Oracle CX Sales offer for Engagement Management?
"...Oracle CRM may be a little difficult to use but it has helped us make those sales and really engage with our customers. . . ...." Peer review by Farahman K.
How does Oracle CX Sales facilitate Relationship Management?
"...A comprehensive partner relationship management offering to manage channel sales and partner management Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence..." Peer review
How efficiently Does Oracle CX Sales manage your Collaboration?
"...Also, the ability to easily add team members to opportunities and navigate through all the accounts in my territory to determine which ones are the best ones to reach out to. solid tool as long as extended team is properly trained and can learn to use it as a collaborative tool...." Peer review by Kourosh S, Director of Sales, Information Technology and Services
What benefits does Oracle CX Sales offer for Lead Tracking?
"...This software is great for tracking sales opportunities, and was surprisingly easy to navigate...." Peer review by Natasha M., Owner
Retently in Action: Unique Activities
Why is Retently the best choice for Customer Feedback Management?
"...The product is easy to use, yet includes a lot of relevant features, and gives us a great overview of the NPS results...." Peer review by Anja Hartzell, Customer Success Officer, Wizdom Intranet
What Are the key features of Retently for Communication Management?
"...Add a Retently webhook link in Freshdesk and send email surveys when a support ticket is created, updated, or closed...." Freshdesk
How does Retently address your Workflow Management Challenges?
"...Create automated scenarios and workflows...." Connect your Apps & Retently Using Native Integrations and API
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Increase sales & revenue
-
Scale best practices
-
Improve stakeholder relations
-
Acquire customers
-
Grow market share
-
Improve internal communications
-
Improve efficiency
-
Improve ROI
-
Establish thought leadership
-
Launch new products
- See 8 more
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Enter new markets internationally or locally
-
Build brand awareness
- See 3 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Oracle CX Sales | Retently | |
|---|---|---|
| Peer score | 4.0 | 4.7 |
| Peer insights | 1540 | 1050 |
| Top industries |
Information Technology And Services 28.0%
Computer Software 19.0%
Information Services 9.0%
|
Information Technology And Services 67.0%
Marketing And Advertising 28.0%
Banking 2.0%
|
| SMB and Mid-Market | 52.0% | 71.0% |
| Enterprise | 48.0% | 29.0% |
| Pricing | Retently |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Oracle CX Sales news
Oracle Has Committed Hundreds of Billions to AI Data Centers. These 2 Industrial Stocks Will Power Them.
Oracle is investing billions in AI-focused data centers, boosting demand for infrastructure from Vertiv and Caterpillar. Vertiv provides power management and cooling systems, while Caterpillar supplies on-site power solutions. Their collaboration aims to accelerate data center deployment and power availability, supporting Oracle's cloud infrastructure expansion.