Reputation Social Suite Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Reputation Social Suite.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Campaign Management
  • Social Media Marketing
  • Market Research
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reputation Social Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve Visibility
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Reputation Social Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation Social Suite works with different mediums / channels such as Social Media.

Reputation Social Suite's features include Dashboard, Alerts: Popups & Notifications, Live Monitoring, etc. and Reputation Social Suite support capabilities include AI Powered, Phone Support, Email Support, etc. also Reputation Social Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The tool is used within the social media team, though requests come in from the entire agency for monitoring social conversation on potential new clients, clients whose social media we don't manage, etc...." Peer review by Strategist in Social Media

Reputation Social Suite, Renderforest Video, Walls.io, Statusbrew, Easelly, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation Social Suite

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Customer wins, Customer success stories, Case studies

What solutions does Reputation Social Suite provide for Social Media Management?

Why is Reputation Social Suite the best choice for Communication Management?

How does Reputation Social Suite address your Engagement Management Challenges?

Why is Reputation Social Suite the best choice for Content Management?

How does Reputation Social Suite address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Intermountain Health - Hospital & Health Care - hospital & health care

Reputation helped Intermountain Health improve their online presence. The healthcare provider used Reputation’s Reviews solution and launched an SMS-based review request program. Their review volume ...increased by 510% in one year. The average star rating jumped from 3.7 to 4.5 in a single month. Positive review share rose from 78% to 88%. Intermountain Health also tripled their organic leads.

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AutoNation - Automotive - automotive

AutoNation used the Reputation Reviews product to boost its online reputation and customer trust. The company automated review responses, saving over 6,300 staff hours and responding to 98% of review...s in 2020. AutoNation achieved 1 million 5-star reviews in June 2023 and saw a 148% return on investment since partnering with Reputation. Over 120 locations improved their RepScore or engagement, and company-wide initiatives increased platform adoption. The Reputation platform helped AutoNation audit performance and share best practices across locations.

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Duncan and Todd Group - Health, Wellness And Fitness - Health, Wellness and Fitness

Reputation's RXM Basic Bundle helped Duncan and Todd Group boost their online reputation. They saw a 79% increase in review volume and improved their response rate from 80% to 93%. Positive feedback ...rose to 94%, up 4%. Their Reputation Score and digital presence also increased. The platform unified feedback from Google, Trustpilot, and Glassdoor, making management easier and driving more patient engagement.

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Greystar - Real Estate - real estate

Reputation helped Greystar manage online reviews and boost customer engagement. Greystar used Reputation to track and respond to reviews across 2,600 locations. Their aggregate portfolio rep score ro...se from 241 in 2013 to 709 in 2021. Business listing services brought 36 more leads, 10 more leases, and $108,000 added value per location in 2021. Greystar also used Reputation’s competitive intelligence tools to benchmark against competitors and improve operations.

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Young's - Hospitality - Hospitality

Reputation helped Young's boost their review response rate from 83% to 99% after a full rollout in 2021. The platform increased their Reputation Score by 124 points, now at 803. Young's average star ...rating rose from 4.3 to 4.5 out of 5. A focused campaign on Sunday Roasts led to a 0.4 star jump, a 38% increase in review volume, and positive reviews rising from 77% to 88%. Young's now manages 268 active profiles, using customer feedback to drive business growth and improve hospitality.

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Duncan and Todd Group - Health, Wellness And Fitness - Health, Wellness and Fitness

Reputation helped Duncan and Todd Group boost their online reputation. The group saw a 4.7/5 star rating, up from 4.5 in 2022. Review volume jumped by 79%. They achieved a 93% response rate to review...s, up from 80%. Google listing clicks rose by 1300%. Listing views increased by 800%. 94% of feedback is positive. The Reputation platform unified feedback channels and improved customer engagement.

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Reputation Social Suite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Reputation Social Suite

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Statusbrew and Easelly are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.
lightning

Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)

Software Failure Risk Guidance

?

for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Partnership

athenahealth Adds AI-Powered Reputation Management

Athenahealth has partnered with rater8 to integrate AI-driven reputation management into its athenaOne platform. This collaboration will enable healthcare providers to analyze patient feedback using AI and natural language processing, helping them respond to patient sentiment effectively. The integration is set to launch in Q3 2026.

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Awards

Reputation Earns Two Prestigious Industry Awards: Named Power Partner By Inc. Magazine and Certified as Great Place to Work - Reputation

Reputation has been recognized with two industry awards: the Inc. Power Partner Award and the Great Place to Work Certification. These accolades highlight Reputation's market leadership and strong company culture. The Inc. Power Partner Award acknowledges its excellence in supporting entrepreneurs, while the Great Place to Work Certification reflects positive employee feedback on the company's work environment.

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Executive

Reputation Appoints New CTO To Spearhead AI Product Innovation - Reputation

Reputation has appointed Shantanu Sarkar as its new Chief Technology Officer to drive AI product innovation. Sarkar, with extensive experience in AI, ML, and SaaS, will lead the company's product strategy to enhance its reputation performance platform and AI-backed Reputation Score. His expertise aims to support Reputation's growth and innovation in reputation management.

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Executive

Reputation Grows Leadership Team, Adding a New Chief Customer Officer and First-Ever Head of Artificial Intelligence - Reputation

Reputation has expanded its leadership team by appointing Pam Dodrill as Chief Customer Officer to enhance customer experience and Brad Null as Head of Artificial Intelligence to drive AI innovation. Dodrill brings over 25 years of SaaS experience, while Null returns to advance Reputation's AI-driven platform solutions.

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Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE