Reputation Social Suite Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Reputation Social Suite.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Campaign Management
  • Social Media Marketing
  • Market Research
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reputation Social Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve Visibility
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Reputation Social Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation Social Suite works with different mediums / channels such as Social Media.

Reputation Social Suite's features include Dashboard, Alerts: Popups & Notifications, Live Monitoring, etc. and Reputation Social Suite support capabilities include AI Powered, Phone Support, Email Support, etc. also Reputation Social Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We recently purchased the tool, NUVI to use for our client social media engagement...." Peer review by Morgan M., Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...and it's become a central tool in our social intelligence and social relationship management strategies for clients...." Peer review by Quaetapo ., Marketing and Advertising
"...Real time social intelligence, tracking conversation about topics and brands including competitors, personal social media management I love how Nuvi is such a visual platform...." Peer review by User
"...This is the first time we've able to generate detailed reports on social media engagement of a particular topic, piece of content or hashtag...." Peer review by Sara R.

Reputation Social Suite, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation Social Suite

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Customer wins, Customer success stories, Case studies

What makes Reputation Social Suite ideal for Social Media Management?

What makes Reputation Social Suite ideal for Communication Management?

How can Reputation Social Suite enhance your Engagement Management process?

How can Reputation Social Suite optimize your Content Management Workflow?

Why is Reputation Social Suite the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

 

Duncan and Todd Group - Health, Wellness And Fitness - Medium

Aberdeen, UK

Reputation helped Duncan and Todd Group manage feedback from Google, Trustpilot, and Glassdoor in one place. The group saw a 79% increase in review volume and a 4.7/5 star rating, up from 4.5. Their ...review response rate rose to 93%, and 94% of feedback was positive. Google listing clicks jumped by 1300%, and listing views increased by 800%. Duncan and Todd strengthened their online presence and patient engagement with Reputation's platform.

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Spherion Staffing - Human Resources - Large

Reputation helped Spherion Staffing unify reputation management across 200 locations. Before, review activity was inconsistent and scattered. With Reputation, Spherion empowered local owners, ran con...tests, and held monthly workshops. They reached a 4.9-star Google rating, up from their starting point. Spherion now uses Reputation Score to track engagement and motivate teams with rewards.

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NKC Health - Hospital & Health Care - Medium

Reputation helped NKC Health boost their online ratings from 3.3 to 4.8 stars in under a year. They grew reviews from 464 to 5,103 by automating reputation management and incentivizing provider feedb...ack. Their Rep Score jumped from 256 to 678, beating their year-end goal by six months. NKC Health now uses Reputation to monitor feedback, respond to negative reviews, and drive patient trust. The platform supports their marketing and operational teams with clear metrics and analytics.

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Young's - Hospitality - Large

Reputation helped Young's boost their review response rate from 83% to 99% after a full rollout in 2021. The platform increased their Reputation Score by 124 points, now at 803. Young's average star ...rating rose from 4.3 to 4.5 out of 5. A focused campaign on Sunday Roasts led to a 0.4 star jump, a 38% increase in review volume, and positive reviews rising from 77% to 88%. Young's now manages 268 active profiles, using customer feedback to drive business growth and improve hospitality.

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Westfield - Real Estate - Large

Reputation's Comment Strength Meter helped Westfield boost average comment length by 40%. This feature uses gamification in post-visit surveys to encourage more detailed customer feedback. Westfield ...gained the equivalent of 12,000 extra surveys' worth of commentary. The richer insights improved their ability to spot what drives customer satisfaction and dissatisfaction. Westfield now makes better decisions using this actionable feedback.

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Wilmington Health - Hospital & Health Care - Large

Reputation helped Wilmington Health boost monthly review volume from 30 to over 400. The platform's Reviews and Review Booster features increased positive reviews by 1,400%. Now, 97% of Wilmington He...alth locations have 4 stars or higher. RepConnect integrations let them use custom messaging at patient touchpoints. Wilmington Health uses insights from Reputation to improve provider performance and care quality.

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Reputation Social Suite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Reputation Social Suite

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.
lightning

Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Competitors

Reputation Social Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)

Software Failure Risk Guidance

?

for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Product

Reputation Launches AI Platform That Puts Enterprise Brands in Control ...

Reputation has launched a new AI platform designed to empower enterprise brands by enhancing their control over reputation management. This platform leverages advanced AI capabilities to provide businesses with deeper insights and more effective tools for managing their brand reputation.

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Executive

Howard Bragman Joining Reputation.com

Howard Bragman has been appointed as the Vice Chairman of Reputation.com, a leading online reputation management company. This executive move follows his departure from Fifteen Minutes, where he served as CEO. Bragman's expertise in crisis management and public relations is expected to bolster Reputation.com's leadership team.

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Awards

Reputation Earns #1 Rankings Across Key Categories Including Enterprise ...

Reputation has secured top positions in G2's Spring 2026 Awards, earning Leader status in over 10 categories, including Online Reputation Management and Social Media Suites. The company excelled in Enterprise Usability, highlighting its platform's ability to quickly deploy and scale across large organizations, enhancing customer feedback response and brand perception.

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Awards

Reputation Earns #1 Rankings Across Key Categories Including Enterprise ...

Reputation has achieved top rankings in G2s Spring 2026 Awards, securing Leader status in over 10 categories, including Online Reputation Management and Enterprise Usability. The platform excels in usability and adoption at scale, crucial for large organizations to act swiftly on customer feedback. These rankings underscore Reputation's ability to enhance customer experience and brand perception through real-time feedback management.

Read more →

Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE