Customer stories

Product Business Settings

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet industries and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Product Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

How satisfied the customers are with Reputation Social Suite use-cases

Reviews

"...Wanted to use it to monitor social channels, engage with influencers, track social engagement, and schedule posts to various social media channels...." Peer review by Jessica Petro, Social Media Manager, Play Mechanix

Reputation Social Suite Customer Insights, Testimonials and Case Studies

How does Reputation Social Suite address your Social Media Management Challenges?

What benefits does Reputation Social Suite offer for Communication Management?

How can Reputation Social Suite optimize your Engagement Management Workflow?

Why is Reputation Social Suite the best choice for Content Management?

What solutions does Reputation Social Suite provide for Helpdesk Management?

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Ed Napleton Automotive Group - Automotive

Reputation’s Journey Insights helped Ed Napleton Automotive Group manage unstructured customer feedback. They connected reviews and surveys to each step of the customer journey. In 12 months, they ga...ined over 5,000 new Google reviews and raised their average star rating from 4.6 to 4.7. The group reached a 99% review response rate. This clarity sped up their customer experience goals by 18 months.

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Intermountain Health - Hospital & Health Care - Very Large

Reputation helped Intermountain Health triple organic leads and boost review volume by 510% in one year. The healthcare provider used Reputation’s platform and Reviews solution to launch an SMS-based... review request program. Their average star rating jumped from 3.7 to 4.5 in weeks, and positive review share rose from 78% to 88%. Intermountain Health improved online visibility, search rankings, and patient engagement with scalable review management and business listings tools.

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AutoNation - Automotive

AutoNation used the Reputation Reviews product to boost its online reputation and customer trust. The company automated review responses, saving over 6,300 staff hours and responding to 98% of review...s in 2020. AutoNation achieved 1 million 5-star reviews in June 2023 and saw a 148% return on investment since partnering with Reputation. Over 120 locations improved their RepScore or engagement, and company-wide initiatives increased platform adoption. The Reputation platform helped AutoNation audit performance and share best practices across locations.

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Intermountain Health - Hospital & Health Care

Reputation helped Intermountain Health improve their online presence. The healthcare provider used Reputation’s Reviews solution and launched an SMS-based review request program. Their review volume ...increased by 510% in one year. The average star rating jumped from 3.7 to 4.5 in a single month. Positive review share rose from 78% to 88%. Intermountain Health also tripled their organic leads.

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Greystar - Real Estate

Reputation helped Greystar manage online reviews and boost customer engagement. Greystar used Reputation to track and respond to reviews across 2,600 locations. Their aggregate portfolio rep score ro...se from 241 in 2013 to 709 in 2021. Business listing services brought 36 more leads, 10 more leases, and $108,000 added value per location in 2021. Greystar also used Reputation’s competitive intelligence tools to benchmark against competitors and improve operations.

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Thrive Communities - Property Management

Reputation helped Thrive Communities improve their property management business. Thrive used Reputation to manage business listings, reputation, and review requests. They saw a 35% increase in review... volume after one month of the 'One Review, One Tree' campaign. Year-over-year review volume grew by 65%. Their review response rate reached 93%, and their Reputation Score was 79 points above the industry average. Thrive also planted 2,357 trees as part of their campaign.

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Reputation Social Suite

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Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (15)
Analytics

4.63/5

Read Reviews (456)
Custom Reports

4.59/5

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (15)
Analytics

4.63/5

Read Reviews (456)
Custom Reports

4.59/5

Read Reviews (927)

Software Failure Risk Guidance

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for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Awards
 

Reputation Earns Two Prestigious Industry Awards: Named Power Partner By Inc. Magazine and Certified as Great Place to Work - Reputation

Reputation has been recognized with two industry awards: the Inc. Power Partner Award and the Great Place to Work Certification. These accolades highlight Reputation's market leadership and strong company culture. The Inc. Power Partner Award acknowledges its excellence in supporting entrepreneurs, while the Great Place to Work Certification reflects positive employee feedback on the company's work environment.

Executive
 

Reputation Appoints New CTO To Spearhead AI Product Innovation - Reputation

Reputation has appointed Shantanu Sarkar as its new Chief Technology Officer to drive AI product innovation. Sarkar, with extensive experience in AI, ML, and SaaS, will lead the company's product strategy to enhance its reputation performance platform and AI-backed Reputation Score. His expertise aims to support Reputation's growth and innovation in reputation management.

Executive
 

Reputation Grows Leadership Team, Adding a New Chief Customer Officer and First-Ever Head of Artificial Intelligence - Reputation

Reputation has expanded its leadership team by appointing Pam Dodrill as Chief Customer Officer to enhance customer experience and Brad Null as Head of Artificial Intelligence to drive AI innovation. Dodrill brings over 25 years of SaaS experience, while Null returns to advance Reputation's AI-driven platform solutions.

Product
 

Reputation Expands Platform to Deliver Deeper Customer Insights and Greater Business Impact - Reputation

Reputation has expanded its platform with new features to enhance customer insights and business impact. The update includes Local Search Insights for improved local SEO, Item-Level Feedback for detailed survey data, and AI Reputation Manager for real-time brand perception analysis. These enhancements aim to bridge brand perception gaps and leverage AI for comprehensive insights.

Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Financials

PRIVATE