doxee Overview

This is a summary of the comprehensive capabilities and benefits of doxee based on over 1243 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

doxee, Ushur, Oracle Advertising and Customer Experience (CX), Relay Network, Phlanx, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if doxee is right for your needs? Our Cuspera AI engine can evaluate how doxee fits your specific business needs, industry, and context. Get your personalized assessment report today.

doxee supports business activities such as:

  • Engagement Management
  • Communication Management
  • Sales Document Management
  • Collaboration
  • Billing And Invoice Management

doxee can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Improve Internal Communications, etc. It can help manage these activities if you use Video and E-Mail for these needs. As a solution, doxee's capabilities include Personalization, Interactive Content, Leaderboards, etc.

doxee Financial Services Vertical is its biggest customer base.

Reviews

"...The platform is designed to enable multi-national organizations to quickly roll out global communications, and it can be quickly integrated with existing internal systems and platforms, such as those for CRM, ERP, and Marketing Automation, to create personalized documents and interactive content from customer data...." For the second year in a row, Doxee is included in Celent's CCM 2020 banking and insurance market report Doxee included in Celent CCM report

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well doxee solved their Customer Experience Management needs. Cuspera uses 1243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using doxee.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Consistency
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Sales Document Management , as the business use cases that they have been most satisfied while using doxee.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Video and E-Mail

4.96/5 ★

Read Reviews (86)

"...The platform is designed to enable multi-national organizations to quickly roll out global communications, and it can be quickly integrated with existing internal systems and platforms, such as those for CRM, ERP, and Marketing Automation, to create personalized documents and interactive content from customer data...." For the second year in a row, Doxee is included in Celent's CCM 2020 banking and insurance market report Doxee included in Celent CCM report
engaging and following up

4.95/5 ★

Read Reviews (48)

"...Aspire also recognizes Doxee for the implementation of emerging AI and Machine Learning technologies to dynamically generate and orchestrate highly engaging communication experiences and mission-critical processes, such as those related to billing and e-procurement...."
Communication Management

4.78/5 ★

Read Reviews (40)

"...Discover Interactive Communication Experience now:..." Interactive Communication Experience
sending & publishing communications

4.42/5 ★

Read Reviews (7)

"...Doxee and its platform are among only 12 vendors worldwide, and the only Italian company, to have met the criteria for the report, which is published by the international analytics firm Celent, a division of the Oliver Wyman Group,..."
Sales Document Management

4.47/5 ★

Read Reviews (30)

"...Instead of just receiving an order when needed, the service provider (Doxee customer) is allowed to deliver an order proposal, that is processed by the customer and returned as a regular order...." Electronic Ordering System
contract management

4.26/5 ★

Read Reviews (15)

"...Based on the strength of the Doxee technology, our product meets the highest requirements for logical and physical security as well as for enterprise requirements, such as the ability to handle parallel production, large volumes, and high peaks, high availability/reliability; it guarantees availability and business continuity, as defined in our Service Level Agreement...."
proposal & quote management

4.17/5 ★

Read Reviews (7)

"...Instead of just receiving an order when needed, the service provider (Doxee customer) is allowed to deliver an order proposal, that is processed by the customer and returned as a regular order...."
digital signature

4.22/5 ★

Read Reviews (6)

"...The product allows for web document search and consultation, where customers can access and download each document stored, export Distribution Packages, and perform checks on hash, signature, timestamp, and review the attachments. ..."
PEER EXPERIENCES
Engagement Management with Video and E-Mail

4.96/5 ★

Read Reviews (86)

"...The platform is designed to enable multi-national organizations to quickly roll out global communications, and it can be quickly integrated with existing internal systems and platforms, such as those for CRM, ERP, and Marketing Automation, to create personalized documents and interactive content from customer data...." For the second year in a row, Doxee is included in Celent's CCM 2020 banking and insurance market report Doxee included in Celent CCM report
engaging and following up

4.96/5 ★

Read Reviews (48)

Communication Management

4.78/5 ★

Read Reviews (40)

"...Discover Interactive Communication Experience now:..." Interactive Communication Experience
sending & publishing communications

4.78/5 ★

Read Reviews (7)

Sales Document Management

4.47/5 ★

Read Reviews (30)

"...Instead of just receiving an order when needed, the service provider (Doxee customer) is allowed to deliver an order proposal, that is processed by the customer and returned as a regular order...." Electronic Ordering System
contract management

4.47/5 ★

Read Reviews (15)

proposal & quote management

4.47/5 ★

Read Reviews (7)

digital signature

4.47/5 ★

Read Reviews (6)

48+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1243 insights from peers and experts to help you assess how these doxee use cases fit your Customer Experience Management needs.

Frequently Asked Questions(FAQ)

for doxee

What is doxee?

Doxee is a cloud-based customer communication management (CCM) solution that makes customer communications interactive and highly personalized. It provides solutions for the financial services, healthcare, manufacturing, utilities, telecom, legal and public sector industries.

What is doxee used for?

doxee is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Sales Document Management .

What are the top features of doxee?

Personalization, Interactive content and Leaderboards are some of the top features of doxee.

Who uses doxee?

doxee is used by Financial Services, Utilities and Manufacturing among other industries.

What are doxee alternatives?

Where is doxee located?

doxee is headquartered at Viale Virgilio 48/B, Modena, MO 41123, IT.

Popular Business Setting

for doxee

Top Industries

  • Financial Services
  • Utilities
  • Manufacturing

Popular in

Peers used doxee to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for doxee

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.73/5 ★

Read Reviews (250)
Interactive content

4.71/5 ★

Read Reviews (22)
Leaderboards

3.77/5 ★

Read Reviews (9)
Gamification

3.77/5 ★

Read Reviews (9)
Dashboard

4.00/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

4.73/5 ★

Read Reviews (250)
Interactive content

4.71/5 ★

Read Reviews (22)
Leaderboards

3.77/5 ★

Read Reviews (9)
Gamification

3.77/5 ★

Read Reviews (9)
Dashboard

4.00/5 ★

Read Reviews (7)

IT and Other Capabilities

for doxee

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.77/5 ★

Read Reviews (102)
Data Export

3.36/5 ★

Read Reviews (61)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.77/5 ★

Read Reviews (102)
Data Export

3.36/5 ★

Read Reviews (61)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5 ★

Read Reviews (84)
Email Support

4.16/5 ★

Read Reviews (4)
Chat Support

4.12/5 ★

Read Reviews (3)
Phone Support

4.00/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5 ★

Read Reviews (84)
Email Support

4.16/5 ★

Read Reviews (4)
Chat Support

4.12/5 ★

Read Reviews (3)
Phone Support

4.00/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)

Software Failure Risk Guidance

?

for doxee

Overall Risk Meter

Low Medium High

Top Failure Risks for doxee

Vendor Profile Details

Company Name

Doxee

Company Website

https://www.doxee.com/

HQ Location

Viale Virgilio 48/B, Modena, MO 41123, IT

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