Customer stories

Product Business Settings

doxee is popular in Financial Services, Utilities, and Manufacturing industries and is widely used by .

doxee Product Overview

Doxee addresses the challenge of enhancing digital customer interactions through its cloud-based technologies. It transforms data into meaningful relationships, enabling companies and public administrations to elevate their customer experience strategies. The Doxee Platform® focuses on customer communications management and document digitization, crucial for businesses aiming to streamline their digital touchpoints. By leveraging these capabilities, organizations can effectively manage customer interactions and improve engagement across various industries.

How satisfied the customers are with doxee use-cases

doxee Customer Insights, Testimonials and Case Studies

What Are the key features of doxee for Engagement Management?

How does doxee facilitate Communication Management?

What Are the key features of doxee for Sales Document Management?

How does doxee address your Collaboration Challenges?

How efficiently Does doxee manage your Billing And Invoice Management?

What is doxee?

Doxee is a cloud-based customer communication management (CCM) solution that makes customer communications interactive and highly personalized. It provides solutions for the financial services, healthcare, manufacturing, utilities, telecom, legal and public sector industries.

It transforms the customer experience with innovative technologies that help enterprises communicate and engage with their customers more effectively, creating stronger relationships that drive sustained business growth.

It provides clients to design content, validate, distribute, track and archive data. Its Pweb solution allows clients to provide clickable content to customers and Pvideo allows clients to create and share video content. Doxee’s cloud-based Paperless Business Solution enables digitization of documents with electronic signature, biometrics and digital time stamping features.

What is doxee used for?

doxee is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Sales Document Management .

What are the top features of doxee?

Personalization, Interactive content and Leaderboards are some of the top features of doxee.

Who uses doxee?

doxee is used by Financial Services, Utilities and Manufacturing among other industries.

What are doxee alternatives?

Where is doxee located?

doxee is headquartered at Viale Virgilio 48/B, Modena, MO 41123, IT.

11 buyers and buying teams have used Cuspera to assess how well doxee solved their Customer Experience Management needs. Cuspera uses 1243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Poste Italiane - Financial Services

Doxee Pvideo® helped Poste Italiane launch Libretto Smart, a digital savings account. The solution used personalized video to explain features and encourage customers to link their IBAN for easy tran...sfers. The campaign used email and SMS for onboarding and cross-selling. 20 post offices now use video personalization, with plans to expand to over 12,800. Analytics track engagement and optimize communication.

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E.ON - Utilities

Doxee Pvideo® helped E.ON improve customer care and bill collection. E.ON used personalized and interactive videos to remind customers to pay bills. 52% of users watched the video to the end. 37% cli...cked on a call to action. The solution made bill payment easier and improved customer relationships. E.ON reduced costs and streamlined the payment process with digital communication.

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Poste Italiane - Banking

Doxee Pvideo® helped Poste Italiane launch Libretto Smart, a digital savings account. Poste Italiane wanted to reach new generations with better digital communication. They used Doxee Pvideo® to send... personalized, interactive videos to customers during onboarding. Each video matched the customer's profile and services. This made communication simple and reduced the need for customer service. Poste Italiane improved efficiency and built stronger relationships with younger customers.

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Invesco Italia - Financial Services

Doxee Pvideo® helped Invesco Italia make fund reporting fast and engaging. Invesco needed a better way to share fund data and performance. Nextmedia Lab and Doxee created custom video factsheets for ...each fund. This led to a 63% increase in views of the landing pages with the videos. Interactivity on those pages went up by 68%. The solution made complex investment data easy to understand.

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Lombardy Region - Government Administration

Doxee Pvideo® helped the Lombardy Region promote SPID adoption. The region needed to reach many citizens with clear, accessible communication. Doxee created a personalized video campaign for users of... regional online services. The videos explained how to switch to SPID using simple language. This improved digital customer experience and made communication more effective.

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Municipality of Palermo - Government Administration

Doxee Pvideo® helped the Municipality of Palermo inform citizens about digital services and boost digital citizenship. The city wanted to increase portal enrollments, reduce physical queues, and make... payments like TARI easier. SISPI chose Doxee Pvideo® for a campaign in the TARI bill notice. The solution used personalized, interactive video to reach more people and encourage digital service use. Results are available in the full case study.

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Doxee Booster: enhance your communications through marketing automation

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Peers used doxee for engagement management and communication management

doxee Competitors

doxee Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)

Software Failure Risk Guidance

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for doxee

Overall Risk Meter

Low Medium High

Top Failure Risks for doxee

Doxee S.p.A. News

Awards
 

Doxee wins the Digital Sustainability Award 2025 with Hyperion

Doxee has been awarded the Digital Sustainability Award 2025 for its Hyperion tool, which measures the environmental impact of digital communication. Hyperion, validated by RINA under UNI ISO 14064-2, helped save 56,126 tons of CO2 and 310,849 trees in 2024. This award underscores Doxee's commitment to sustainable digital transformation.

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Product
 

Doxee featured in E-Commerce Magazin: simplifying Customer Communication with a modular, AI-ready platform

Doxee's AI-ready platform, featured in E-Commerce Magazin, enhances customer communication through interactive, omnichannel experiences. The platform offers seven modules for content design, analytics, integration, and automation, enabling personalized and scalable communication. It supports seamless integration with enterprise systems, emphasizing a data-driven, multimedia approach.

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Product
 

Doxee Introduces eDox Interactive Communication

Doxee Introduces eDox Interactive Communication

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Awards
 

Doxee Named a Leader in the SPARK Matrix 2025 for CCM

Doxee has been recognized as a Leader in the SPARK Matrix 2025 for customer communications management (CCM). This ranking highlights Doxees strengths in digital customer experience solutions, including document experience, interactive experience, and paperless experience products. The recognition underscores Doxees innovation and leadership in the CCM software market.

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Doxee S.p.A. Profile

Company Name

Doxee S.p.A.

Company Website

https://www.doxee.com/

HQ Location

Viale Virgilio 48/B, Modena, MO 41123, IT

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