Brand24 Product Overview
Brand24 delivers real-time insights into brand mentions across various digital platforms, including social media, news, blogs, and more. This AI-driven social listening tool empowers businesses to protect their brand reputation by tracking over 25 million online sources. Companies can measure brand awareness and analyze competitors effectively. The platform provides unique customer insights, helping businesses understand audience sentiment and trends. A standout feature is its ability to track hashtags and deliver reliable metrics, ensuring no critical mention is missed. Brand24's capabilities are backed by over a decade of experience and a team of 80+ specialists, providing businesses with forward-looking tools to maintain a competitive edge in the digital landscape.
Key Insights
The tool effectively tracks social media mentions across a wide range of platforms. It provides valuable insights through comprehensive analytics, reporting, and alerts. The tool's effectiveness is limited by occasional missing Facebook data due to platform restrictions.
Brand24 excels at tracking and monitoring social media mentions, providing insights on brand sentiment, customer engagement, and campaign performance. It offers a wide range of social media platforms and allows for setting up instant triggers to identify recent posts. The tool has limitations in comprehensively monitoring Facebook due to platform policies.
Customer stories
Product Business Settings
Brand24 is popular in Marketing And Advertising, Internet, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.
Integrations
How satisfied the customers are with Brand24 use-cases
Reviews
"While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were pres...ent" - Krzysiek Radoszewski
Brand24 Customer Insights, Testimonials and Case Studies
How can Brand24 optimize your Tracking & Monitoring Communications Workflow?
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What is Brand24?
Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation.
This platform helps to improve customer satisfaction, measure and analyze marketing/PR efforts, track hashtag to find influencers. It provides customer insights, customer engagement, sales opportunities detection in social media, protect brand image, track marketing progress, measure effectiveness, analyze competition, slack integration and is available as mobile app.
It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.
What is Brand24 used for?
What are the top features of Brand24?
Who uses Brand24?
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Where is Brand24 located?
29 buyers and buying teams have used Cuspera to assess how well Brand24 solved their Social Media Marketing needs. Cuspera uses 2726 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
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While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski |
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Krzysiek Radoszewski Marketing Lead, Central & Eastern Europe Uber |
While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski |
12 #AI TOOLS to BOOST your Business
Peers used Brand24 for social media management and tracking & monitoring communications
Brand24 Competitors
Brand24 Features
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| FEATURE | RATINGS AND REVIEWS |
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| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (249) |
| Custom Reports | Read Reviews (394) |
| CAPABILITIES | RATINGS AND REVIEWS |
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| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (249) |
| Custom Reports | Read Reviews (394) |
Brand24 Integrations
Brand24 integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Brand24
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for Brand24
Brand24 Global Inc. Profile
HQ Location
Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601
Employees
11-50
Social
Financials
SEED
What makes Brand24 ideal for Social Media Management?