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Brand24

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3240 Reviews, Testimonials & Expert Opinions)
(3240 Reviews, Testimonials & Expert Opinions)

Brand24 - Social Media Monitoring Tool

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About Brand24

Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation.

This platform helps to improve customer satisfaction, measure and analyze marketing/PR efforts, track hashtag to find influencers. It provides customer insights, customer engagement, sales opportunities detection in social media, protect brand image, track marketing progress, measure effectiveness, analyze competition, slack integration and is available as mobile app.

It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.

Evaluating Brand24 for your Social Media Marketing need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 3240 insights from peers and experts who used Brand24 to help you determine how well it fits your Social Media Marketing needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Brand24 solves your Social Media Marketing needs.

Peer and Expert Opinions
for Brand24

Goals

Improve brand engagement and Build brand awareness are the most popular goals peers achieved using Brand24 .

Other goals:

  • Improve digital and social presence
  • Acquire customers
  • Increase sales & revenue
  • Grow market share
  • Improve ROI
  • Improve internal communications
  • Enter new markets internationally or locally
  • Launch new products
  • Improve efficiency
  • Scale best practices
See all goals See less goals

Channels

It is the best suited for social media, user generated content, blogs, channels.

Other channels:

  • chat
  • website
  • e-mail
  • Slack
  • Facebook
  • Instagram
  • promotions
  • offline
  • Twitter
  • LinkedIn
  • mobile
  • point of sale
  • on premises
  • phone calls
  • mobile app
  • Facebook page
  • video
  • review sites
  • print media
  • magazine
  • Yelp
  • Tripadvisor
See all channels See less channels

Processes

Peers recommend social media management, communication management, engagement management, as the business processes that they have been most satisfied while using Brand24 .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Social media management With Social media

"...We are using it to track analytics for our social media channels including Facebook, Twitter, LinkedIn and Instagram...."
Peer review by Brittany Cosby, Marketing Coordinator, Tidwell Group

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account

Communication management With Social media

"...I like that Brand24 will send you an email every day with updates on postings related to your keywords...."
Peer review by Marc G., Internet

tracking & monitoring communications

sending & publishing communications

Engagement management With Social media

"...It helps us create reports and show our engagement across social media to distribute to partners, principals, managers, and staff...."
Peer review by Brittany Cosby, Marketing Coordinator, Tidwell Group

engaging and following up

+42 more business use cases

Our AI advisor, Wyz, harnessed 3240 insights from peers and experts to help you assess how these Brand24 use cases fit your Social Media Marketing needs.

Popular Business Setting
for Brand24

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Brand24 to Improve brand engagement and Build brand awareness

Verify if it works for you

Peer and Expert Opinion on Features
for Brand24

  • Low
  • Medium
  • High

Alerts: popups & Notifications

Personalization

Dashboard

Live monitoring

IT and Other Capabilities
for Brand24

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Brand24

Vendor Profile Details

Company Name Brand24
Company Website https://brand24.com/
Year Founded 2011
HQ Location Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601
Employees 11-50
Social
Financials Seed