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Brand24

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3535 Reviews, Testimonials & Expert Opinions)
(3535 Reviews, Testimonials & Expert Opinions)

Brand24 - Social Media Monitoring Tool

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About Brand24

Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation.

This platform helps to improve customer satisfaction, measure and analyze marketing/PR efforts, track hashtag to find influencers. It provides customer insights, customer engagement, sales opportunities detection in social media, protect brand image, track marketing progress, measure effectiveness, analyze competition, slack integration and is available as mobile app.

It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.

Peer and Expert Opinions
for Brand24

Goals

Improve digital and social presence and Improve brand engagement are the most popular goals peers achieved using Brand24 .

Other goals:

  • Build brand awareness
  • Increase sales & revenue
  • Acquire customers
  • Improve internal communications
  • Enter new markets internationally or locally
  • Improve efficiency
  • Grow market share
  • Launch new products
  • Improve ROI
  • Scale best practices
See all goals See less goals

Channels

It is the best suited for social media, user generated content, blogs, channels.

Other channels:

  • website
  • chat
  • e-mail
  • Slack
  • Facebook
  • Instagram
  • promotions
  • offline
  • Twitter
  • LinkedIn
  • mobile
  • point of sale
  • on premises
  • phone calls
  • mobile app
  • Facebook page
  • video
  • review sites
  • print media
  • magazine
  • Yelp
  • Tripadvisor
See all channels See less channels

Processes

Peers recommend social media management, engagement management, communication management, as the business processes that they have been most satisfied while using Brand24 .

Read Peer and Expert Experience for Business Use Cases

Social media management With Social media

Monitoring social media With Social media

Social media analytics With Social media

Engaging on social media With Social media

Scheduling post to social media With Social media and User generated content and Blogs

Managing social media account With Social media

Engagement management With Social media

Engaging and following up With Social media

Communication management With Social media

Tracking & monitoring communications With Social media

Sending & publishing communications With Social media and E mail and User generated content and Blogs

Helpdesk management

Customer feedback management With Social media

Measuring customer satisfaction

Lead tracking With Social media and Chat and Slack

Public relations With Social media

Advertisement With Social media and Offline and On premises and Facebook and Instagram

Campaign management With Social media

Campaign monitoring With Social media

Rating and review management With Social media and User generated content and Blogs and Website

Influencer marketing With Social media

Reputation management With Social media

Social media marketing With Social media

Generation of new leads With Social media

Competitive intelligence

Digital marketing

Sales document management With User generated content and Blogs

Proposal & quote management With User generated content and Blogs

White labeling

Training & onboarding

Lead engagement With Social media

Contact list management

Collaboration With Chat and Promotions

Channel marketing

Customer case management With Social media

Conversion management With Website

Product marketing

Business development

Content management With Promotions and Social media

Lead analytics With Social media

Lifetime value management With Social media

Market survey

Market research With Social media and Twitter

Opportunity management

Viral marketing With User generated content and Blogs and Website

See allless Activities

Popular Business Setting
for Brand24

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Brand24 to Improve digital and social presence and Improve brand engagement

Verify if it works for you

IT and Other Capabilities
for Brand24

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Brand24

First 5 Reports are Free

Vendor Profile Details

Company Name Brand24
Company Website https://brand24.com/
Year Founded 2011
HQ Location Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601
Employees 11-50
Social
Financials Seed