Brand24 Overview
This is a summary of the comprehensive capabilities and benefits of Brand24 based on over 2726 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Brand24, Awario, Keyhole, synthesio, SOCi, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Brand24 is right for your needs? Our Cuspera AI engine can evaluate how Brand24 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Brand24 supports business activities such as:
- Social Media Management
- Tracking & Monitoring Communications
- Engagement Management
- Helpdesk Management
- Sending & Publishing Communications
Brand24 can help you with many business goals, such as Acquire Customers, Build Brand Awareness, Improve Brand Engagement, Improve Digital And Social Presence, Increase Sales & Revenue, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Brand24's capabilities include Alerts: Popups & Notifications, Dashboard, Personalization, etc.
Brand24 was founded in 2011. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were pres...ent " - Krzysiek Radoszewski
Cuspera Reviews
29 buyers and buying teams have used Cuspera to assess how well Brand24 solved their Social Media Marketing needs. Cuspera uses 2726 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Acquire Customers and Build Brand Awareness are the most popular business priorities peers achieved using Brand24.
Use Cases
Peers recommend Social Media Management , Tracking & Monitoring Communications , Engagement Management , as the business use cases that they have been most satisfied while using Brand24.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.70/5 ★ |
"...I like how it can let me track social media channels all in one place and it has good analytics..." Peer review by Verified Reviewer, Education |
| monitoring social media |
4.83/5 ★ |
"...I am using Brand24 to monitor mentions on social media for me and my customers...." Peer review by Millard C., Ecommerce Product Manager |
| social media analytics |
4.85/5 ★ |
"...Just make sure they focus on the following things when analyzing social media comments and posts: The customer s sentiment (positive, neutral, or negative). ..." Customer Feedback A Handy Guide to Understanding Your Audience |
| engaging on social media |
3.76/5 ★ |
"...With tools tracking and engaging your social media mentions, you can get to know customers, and finally perfect online engagement. ..." 20 Marketing Tools to Start Using Today |
| scheduling post to social media |
3.71/5 ★ |
"...Instant notification and the ability to respond directly to unhappy customers who have posted in social media...." Peer review by Consultant |
| managing social media account |
3.04/5 ★ |
"...Brand24 Brand24 lets you monitor and analyze your social media accounts in real-time, allowing you to keep track of conversations about your brand and products while collecting valuable social data from several sources...." Must-Have Digital Marketing Apps And Tools (Including Free Ones) |
| Tracking & Monitoring Communications with Social Media |
4.85/5 ★ |
"...It s a great way to familiarize them with the social monitoring data in a quick way, the more that all PDF reports are white-labeled and can be customized with various logos and colors...." PDF Report |
| Engagement Management with Social Media |
4.95/5 ★ |
"...Using Brand24 reaches out beyond the obvious places and lets you know about more intimate opportunities to engage customers or potential customers...." Peer review by Brandon S., Marketing and Advertising |
| engaging and following up |
4.94/5 ★ |
"...I am able to find out just how impactful my hashtags are on social media and able to identify contest winners, engagement, sources, influencers, etc...." Peer review by Mona S, Chief Innovations Officer |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.70/5 ★ |
"...I like how it can let me track social media channels all in one place and it has good analytics..." Peer review by Verified Reviewer, Education |
|
| monitoring social media |
4.70/5 ★ |
| social media analytics |
4.70/5 ★ |
| engaging on social media |
4.70/5 ★ |
| scheduling post to social media |
4.70/5 ★ |
| managing social media account |
4.70/5 ★ |
| Tracking & Monitoring Communications with Social Media |
4.85/5 ★ |
"...It s a great way to familiarize them with the social monitoring data in a quick way, the more that all PDF reports are white-labeled and can be customized with various logos and colors...." PDF Report |
|
| Engagement Management with Social Media |
4.95/5 ★ |
"...Using Brand24 reaches out beyond the obvious places and lets you know about more intimate opportunities to engage customers or potential customers...." Peer review by Brandon S., Marketing and Advertising |
|
| engaging and following up |
4.95/5 ★ |
37+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2726 insights from peers and experts to help you assess how these Brand24 use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Krzysiek Radoszewski Marketing Lead, Central & Eastern Europe Uber |
While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study DyadicRead More |
|
Case Study KatzlbergerRead More |
|
Case Study UberRead More |
Frequently Asked Questions(FAQ)
for Brand24
What is Brand24?
What is Brand24 used for?
What are the top features of Brand24?
Who uses Brand24?
What are Brand24 alternatives?
Where is Brand24 located?
Popular Business Setting
for Brand24
Top Industries
- Marketing and Advertising
- Internet
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Brand24 to Acquire customers and Build brand awareness
Brand24 Alternatives
Peer and Expert Opinion on Features
for Brand24
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (132) |
| Dashboard | Read Reviews (63) |
| Personalization | Read Reviews (57) |
| Live monitoring | Read Reviews (40) |
| SEO | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (132) |
| Dashboard | Read Reviews (63) |
| Personalization | Read Reviews (57) |
| Live monitoring | Read Reviews (40) |
| SEO | Read Reviews (11) |
IT and Other Capabilities
for Brand24
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (274) |
| Data Export | Read Reviews (120) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (274) |
| Data Export | Read Reviews (120) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (254) |
| Phone Support | Read Reviews (16) |
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (28) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (254) |
| Phone Support | Read Reviews (16) |
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (249) |
| Custom Reports | Read Reviews (394) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (249) |
| Custom Reports | Read Reviews (394) |
Software Failure Risk Guidance
?for Brand24
Overall Risk Meter
Top Failure Risks for Brand24
Vendor Profile Details
HQ Location
Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601
Employees
11-50
Social
Financials
SEED
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