Qwaiting Overview
This is a summary of the comprehensive capabilities and benefits of Qwaiting based on over 137 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Qwaiting, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Qwaiting is right for your needs? Our Cuspera AI engine can evaluate how Qwaiting fits your specific business needs, industry, and context. Get your personalized assessment report today.
Qwaiting supports business activities such as:
- Customer Feedback Management
- Engaging And Following Up
- Communication Management
- Competitive Intelligence
- Workflow Management
Qwaiting can help you with many business goals, such as Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, Qwaiting's capabilities include Ticketing, Alerts: Popups & Notifications, and Personalization.
Qwaiting was founded in 20April, 2018.
Reviews
"...From historical and real-time data accessible at your fingertips, you can measure staff performance and customer satisfaction correctly: Improved Insight ..." Online Reservation Software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Qwaiting solved their Customer Experience Management needs. Cuspera uses 137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Business Priorities
Increase Sales & Revenue is the most popular business priority peers achieved using Qwaiting.
Use Cases
Peers recommend Customer Feedback Management , Engaging And Following Up , Communication Management , as the business use cases that they have been most satisfied while using Qwaiting.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.09/5 ★ |
"...From historical and real-time data accessible at your fingertips, you can measure staff performance and customer satisfaction correctly: Improved Insight ..." Online Reservation Software |
| measuring customer satisfaction |
3.68/5 ★ |
"...From historical and real-time data accessible at your fingertips, you can measure staff performance and customer satisfaction correctly: Improved Insight ..." Online Reservation Software |
| Engaging And Following Up |
3.78/5 ★ |
"...It creates authoritative data, enabling greater engagement, productivity, transparency, and government wait line management solutions to keep employees notified. ..." Manage Your Business Queues With Queuing System |
| Communication Management with Phone Calls |
3.67/5 ★ |
"...Call The Number With Interactive Tone Announcement. ..." Queue Waiting Management System |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.09/5 ★ |
"...From historical and real-time data accessible at your fingertips, you can measure staff performance and customer satisfaction correctly: Improved Insight ..." Online Reservation Software |
|
| measuring customer satisfaction |
4.09/5 ★ |
| Engaging And Following Up |
3.78/5 ★ |
"...It creates authoritative data, enabling greater engagement, productivity, transparency, and government wait line management solutions to keep employees notified. ..." Manage Your Business Queues With Queuing System |
|
| Communication Management with Phone Calls |
3.67/5 ★ |
"...Call The Number With Interactive Tone Announcement. ..." Queue Waiting Management System |
|
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 137 insights from peers and experts to help you assess how these Qwaiting use cases fit your Customer Experience Management needs.
Peers used Qwaiting to Increase sales & revenue
Peer and Expert Opinion on Features
for Qwaiting
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for Qwaiting
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (18) |
Software Failure Risk Guidance
?for Qwaiting
Top Failure Risks for Qwaiting
Vendor Profile Details
HQ Location
3 Raffles Place #08-01B, Bharat Building Singapore 048617
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