Retail Case Studies and Success Stories with Qwaiting
CASE STUDY Marina Square
Qwaiting helped Marina Square, a large shopping mall in Singapore, improve its customer service. The mall faced problems with long queues and managing customer queries. Qwaiting provided a kiosk app ...for self-registration, digital signage for real-time updates, and automated reminders for customers. Staff used a dashboard to monitor queues and performance. The new system made queue management easier and improved the customer experience.
Qwaiting helped Fair Price Group improve its operations. The company faced issues with staff workload, management notifications, and tracking performance. Qwaiting provided a cloud-based software wit...h an integrated API and a simple dashboard. Staff can now raise tickets for issues, and management gets real-time updates. The solution improved management and increased staff satisfaction.
Education Case Studies and Success Stories with Qwaiting
CASE STUDY National University of Singapore (NUS)
Qwaiting's smart queue management software helped the National University of Singapore (NUS) cut student wait times by 40%. NUS struggled with outdated record tracking, staff confusion, and long line...s at service counters. Qwaiting provided online portals for booking, real-time slot availability, and live dashboards. Staff saved time and made fewer errors. Students could track applications and get faster service. The system improved efficiency and made the process easier for everyone.
Qwaiting helped PSB Academy manage student and staff interactions. The academy faced long queues and slow service during admissions and exams. Qwaiting's self-service kiosks and digital signage autom...ated the queue process. Students got tokens and real-time updates on their wait. Staff tracked wait times and performance with real-time reports. The solution made administration easier and improved service for students.
Government Administration Case Studies and Success Stories with Qwaiting
CASE STUDY People’s Association
Qwaiting helped People’s Association manage staff and operations better. The cloud-based software improved communication and kept information secure. Staff used SSO for easy sign-in from many locatio...ns. The dashboard let them monitor daily activities. Staff could raise tickets for quick help. Real-time reports made it easy for supervisors to track everything. The system stored visitor and member details safely.
Hospital & Health Care Case Studies and Success Stories with Qwaiting
CASE STUDY Miracles Healthcare
Qwaiting helped Miracles Healthcare fix patient flow problems. The hospital had long lines and staff burnout from manual systems. Qwaiting set up a centralized dashboard so staff could track queues a...t all three locations. Smart queue logic balanced walk-ins and appointments. Staff used real-time data to move patients faster. The hospital saw smoother operations and better staff efficiency.
CASE STUDY HCG (Healthcare Global Enterprises Ltd.)
Qwaiting helped HCG Hospitals manage patient flow across 27 branches. HCG faced long wait times, poor patient experience, and overworked staff. Qwaiting installed self-service kiosks for fast check-i...ns and digital tokens. The system gave real-time updates and managed queues in all departments. Staff used a central dashboard to track performance and refer patients to nearby branches. This improved efficiency and made the patient journey smoother.
Qwaiting helped Holy Cross Medical Center improve staff productivity by 20%. The hospital struggled with patient flow, staff confusion, and patient frustration. Qwaiting's smart queue management tool...s automated daily tasks and sent notification alerts to patients. Staff used digital appointments and a centralized dashboard for tracking. The solution reduced confusion, improved patient routing, and made staff work easier.
Qwaiting helped Farrer Park Hospital fix long patient wait times. The hospital used digital queue terminals and self-service kiosks for fast check-ins. Real-time dashboards let staff track and manage... patient flow. Patients saw shorter lines and less confusion. Staff had less manual work and the hospital improved patient experience.
Qwaiting helped Nirvana Memorial Garden manage funeral services better. Before, staff struggled with long lines and booking problems. Qwaiting added a kiosk app for easy bookings and ticketing. Digit...al signage showed visitors when it was their turn. Families got text alerts to reduce waiting. Scheduling let people book prayer slots, cutting down on crowds. Secure payment options made paying for services simple.
Qwaiting’s virtual queuing system helped Healing Hospital solve patient wait time and staff workload problems. The hospital installed self-service kiosks and smart display screens to manage queues an...d show real-time wait times. Staff no longer had to handle manual records or phone calls for appointments. Patients could check in, select services, and pay easily. Staff efficiency improved by 40% after using Qwaiting.
Qwaiting’s smart queue management system helped Fullerton Health automate manual tasks and improve patient satisfaction. The hospital faced issues with manual record-keeping, overcrowded waiting area...s, lack of analytics, and poor appointment scheduling. Qwaiting installed self-service kiosks and automated notifications, streamlining patient flow. As a result, Fullerton Health reduced patient wait times by 40% and improved staff productivity.
Qwaiting helped Ram Clinics improve patient experience with digital queue management. Ram Clinics faced problems with tracking patient flow, unclear directions, and poor real-time communication. Qwai...ting installed digital signage screens to show wait times and directions. Self-service kiosks let patients book and pay for appointments without staff help. Real-time updates reduced confusion and wait room chaos. Staff worked more efficiently and patients felt less stress.
Qwaiting helped Apollo Hospitals manage patient flow at 77 branches. Apollo faced long wait times, disconnected systems, and manual tracking issues. Qwaiting installed a modular queue solution and a ...centralized dashboard. The system integrated with Apollo’s MedMantra HIS. Staff now track patient journeys in real time and optimize staffing. Patient wait times dropped and staff efficiency improved.
Other Industry Case Studies and Success Stories with Qwaiting
CASE STUDY Changi Airport Group
Qwaiting helped Changi Airport Group automate restroom bookings. The airport faced problems with long queues and staff overload during flight delays. Qwaiting installed a kiosk app for self-booking a...nd digital signage to show restroom status. Staff used a dashboard to track check-ins and check-outs. The solution reduced waiting queues and staff workload. Customers now book restrooms themselves, making the process smooth and fast.
Qwaiting helped Saudia Airlines improve passenger flow and staff performance in their sales offices. Saudia faced unpredictable visitor flow, long wait times, and staff fatigue. Qwaiting implemented ...a centralized dashboard and real-time reporting to track performance and manage queues. This solution gave staff better control and visibility. As a result, Saudia Airlines cut wait times by 20 minutes and improved service quality.
