cuspera logo CUSPERA

eGain: Reviews, Testimonials and Expert Opinions

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2569)
(2569)

Digital Customer Engagement Platform

AI Powered
App Partner

Top 21 eGain Alternatives

Genesys Live Chat

Engage and convert prospects with web messaging

4.27

Genesys Live Chat Icon

Genesys Live Chat

4.27
★★★★★
★★★★★
Engage and convert prospects with web messaging

LiveHelpNow

LiveHelpNow -Fully integrated customer service suite....

4.39

LiveHelpNow Icon

LiveHelpNow

4.39
★★★★★
★★★★★
LiveHelpNow -Fully integrated customer service suite....

LiveHelpNow is a LiveChat Software. LiveHelpNow provides a Live Chat support suite which lets agents manage multiple requests easily and in real-time. The live chat features of the application give...

Read More

Userlike

Live chat software to help your business win and nurture customers across messaging channels.

4.56

Userlike Icon

Userlike

4.56
★★★★★
★★★★★
Live chat software to help your business win and nurture customers across messaging channels.

Userlike is a live chat software for website and mobile support which helps the end customers when and where it matters. It offers various customization options that let companies match the look, fe...

Read More

Freshdesk Messaging

Messaging platform that makes chat easy for today's digital customers

4.38

Freshdesk Messaging Icon

Freshdesk Messaging

4.38
★★★★★
★★★★★
Messaging platform that makes chat easy for today's digital customers

Freshdesk Messaging (formerly Freshchat)is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligenc...

Read More

Crisp Customer Messaging Platform

Customer Messaging Platform For Startups & SMB's - Crisp

4.56

Crisp Customer Messaging Platform Icon

Crisp Customer Messaging Platform

4.56
★★★★★
★★★★★
Customer Messaging Platform For Startups & SMB's - Crisp

Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve int...

Read More

Livechat

LiveChat | Live Chat Software and Help Desk Software

4.59

Livechat Icon

Livechat

4.59
★★★★★
★★★★★
LiveChat | Live Chat Software and Help Desk Software

LiveChat is a simple online chat solution for businesses, allowing their customer service professionals to contact customers who are seeking information on the website directly. The platform enable...

Read More

Haptik

Virtual Assistant Platform enhancing customer experience and ROI

4.70

Haptik Icon

Haptik

4.70
★★★★★
★★★★★
Virtual Assistant Platform enhancing customer experience and ROI

Haptik is an AI based Intelligent Virtual assistant platform enabling better customer experience and ROI at every stage of the customer lifecycle.

The AI Virtual assistant is built to solve spec...

Read More

Olark

Live Chat Software for Sales and Customer Support

4.50

Olark Icon

Olark

4.50
★★★★★
★★★★★
Live Chat Software for Sales and Customer Support

Olark is a live chat software for sales, marketing, and customer support on the website. It helps to chat in real-time, organize customer data, leverage customer data to optimize products and servic...

Read More

SnapEngage

Enterprise Chat Software for Sales and Support

4.49

SnapEngage Icon

SnapEngage

4.49
★★★★★
★★★★★
Enterprise Chat Software for Sales and Support

SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales...

Read More

Helpcrunch

HelpCrunch - Intelligent Customer Communication Platform ...

4.77

Helpcrunch Icon

Helpcrunch

4.77
★★★★★
★★★★★
HelpCrunch - Intelligent Customer Communication Platform ...

Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is ava...

Read More

Liveperson LiveEngage

LivePerson: The World's #1 AI-Powered Messaging Platform for ...

4.16

Liveperson LiveEngage Icon

Liveperson LiveEngage

4.16
★★★★★
★★★★★
LivePerson: The World's #1 AI-Powered Messaging Platform for ...

Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance custom...

Read More

LiveAgent

Help Desk & Live Chat Software

4.59

LiveAgent Icon

LiveAgent

4.59
★★★★★
★★★★★
Help Desk & Live Chat Software

LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies,...

Read More

Genesys Live Chat

Engage and convert prospects with web messaging

4.27

Genesys Live Chat Icon

Genesys Live Chat

4.27
★★★★★
★★★★★
Engage and convert prospects with web messaging

Upland RightAnswers

Enterprise Knowledge Management Software to manage and share knowledge and improve customer service

4.33

Upland RightAnswers Icon

Upland RightAnswers

4.33
★★★★★
★★★★★
Enterprise Knowledge Management Software to manage and share knowledge and improve customer service

Upland RightAnswers is an Enterprise Knowledge management software powered by AI, for enabling better support either agent based or self-service. The software enables creation, management and sharing...

Read More

Vanilla Knowledge

Modern Knowledge Base Software for Self-service - Vanilla ...

4.34

Vanilla Knowledge Icon

Vanilla Knowledge

4.34
★★★★★
★★★★★
Modern Knowledge Base Software for Self-service - Vanilla ...

Helpcrunch

HelpCrunch - Intelligent Customer Communication Platform ...

4.77

Helpcrunch Icon

Helpcrunch

4.77
★★★★★
★★★★★
HelpCrunch - Intelligent Customer Communication Platform ...

Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is ava...

Read More

GrooveHQ

Groove | The Better Way to Support Your Customers

4.30

GrooveHQ Icon

GrooveHQ

4.30
★★★★★
★★★★★
Groove | The Better Way to Support Your Customers

devContact

devContact - Mobile Customer Support Software and In-app ...

4.34

devContact Icon

devContact

4.34
★★★★★
★★★★★
devContact - Mobile Customer Support Software and In-app ...

Zingtree

Create Interactive Decision Trees with Zingtree

4.37

Zingtree Icon

Zingtree

4.37
★★★★★
★★★★★
Create Interactive Decision Trees with Zingtree

Help Sumo

Help Desk Software | Online Helpdesk Software - Help Sumo

4.48

Help Sumo Icon

Help Sumo

4.48
★★★★★
★★★★★
Help Desk Software | Online Helpdesk Software - Help Sumo

Fortifi

Complete end-to-end cloud based business management platform

4.33

Fortifi Icon

Fortifi

4.33
★★★★★
★★★★★
Complete end-to-end cloud based business management platform