Provide Support Live Chat Overview
This is a summary of the comprehensive capabilities and benefits of Provide Support Live Chat based on over 922 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Provide Support Live Chat, ProProfs Chat, Pure Chat, Tawk.to, HappyFox Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Provide Support Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Provide Support Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Provide Support Live Chat supports business activities such as:
- Helpdesk Management
- Contact List Management
- Sending & Publishing Communications
- Customer Feedback Management
- Lifetime Value Management
Provide Support Live Chat can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Improve ROI, etc. It can help manage these activities if you use Chat Website User Generated Content etc. for these needs. As a solution, Provide Support Live Chat's capabilities include Personalization, Widgets, Micro Customer Segmenting, etc.
Provide Support Live Chat Information Technology and Services Vertical is its biggest customer base.
Reviews
"...The Provide Support chat software helps us clarify the exact pattern required by the customer during the original chat enquiry...." Peer review by Steph Lunt, Classic Car Carpets, Classic Car Carpets
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Provide Support Live Chat solved their Live Chat needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Provide Support Live Chat.
Use Cases
Peers recommend Helpdesk Management , Contact List Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Provide Support Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat and Website |
4.95/5 ★ |
"...The Provide Support chat software helps us clarify the exact pattern required by the customer during the original chat enquiry...." Peer review by Steph Lunt, Classic Car Carpets, Classic Car Carpets |
| Contact List Management with Chat and Website |
4.77/5 ★ |
"...Provide Support s live chat feature has allowed us to offer an additional channel through which our customers can contact us...." Peer review by Tate Tooley, IT Manager, Bloss & Dillard, Inc. |
| contacts history |
4.48/5 ★ |
"...Add a live chat widget to your website to let your customers contact your customer service team by clicking a chat button on your website. ..." Features You Get with Provide Support |
| Sending & Publishing Communications with User Generated Content, Blogs and E-Mail |
4.82/5 ★ |
"...Provide Support, LLC is a global provider of LiveChat software and Real-Time Website Monitoring solutions for e-commerce sites, online publishers and other organizations...." Peer review from Featured Customers |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat and Website |
4.95/5 ★ |
"...The Provide Support chat software helps us clarify the exact pattern required by the customer during the original chat enquiry...." Peer review by Steph Lunt, Classic Car Carpets, Classic Car Carpets |
|
| Contact List Management with Chat and Website |
4.77/5 ★ |
"...Provide Support s live chat feature has allowed us to offer an additional channel through which our customers can contact us...." Peer review by Tate Tooley, IT Manager, Bloss & Dillard, Inc. |
|
| contacts history |
4.77/5 ★ |
| Sending & Publishing Communications with User Generated Content, Blogs and E-Mail |
4.82/5 ★ |
"...Provide Support, LLC is a global provider of LiveChat software and Real-Time Website Monitoring solutions for e-commerce sites, online publishers and other organizations...." Peer review from Featured Customers |
|
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 922 insights from peers and experts to help you assess how these Provide Support Live Chat use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Provide Support Live Chat
What is Provide Support Live Chat used for?
What are the top features of Provide Support Live Chat?
Who uses Provide Support Live Chat?
What are Provide Support Live Chat alternatives?
Where is Provide Support Live Chat located?
Popular Business Setting
for Provide Support Live Chat
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Provide Support Live Chat to Increase sales & revenue and Acquire customers
Provide Support Live Chat Alternatives
Peer and Expert Opinion on Features
for Provide Support Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (22) |
| Widgets | Read Reviews (12) |
| Micro customer segmenting | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
| Ticketing | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (22) |
| Widgets | Read Reviews (12) |
| Micro customer segmenting | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
| Ticketing | Read Reviews (5) |
IT and Other Capabilities
for Provide Support Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (27) |
| Data Import | Read Reviews (50) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (27) |
| Data Import | Read Reviews (50) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (180) |
| Phone Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (359) |
| Email Support | Read Reviews (25) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (180) |
| Phone Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (359) |
| Email Support | Read Reviews (25) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (58) |
| Analytics | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (58) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Provide Support Live Chat
Overall Risk Meter
Top Failure Risks for Provide Support Live Chat
Vendor Profile Details
Company Name
Provide Support, LLC
Company Website
https://www.providesupport.com/HQ Location
65 Broadway, 3rd Floor, New York, New York 10006, US
Employees
11-50
Social
Financials
PRIVATE
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