CUSPERA

SnapEngage

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3167 Reviews)

SnapEngage | Enterprise Chat Software for Sales and Support

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About SnapEngage

SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales and revenue and enhance customer relationships.

It enables the sales team to engage, qualify, and convert more leads and empowers users with qualified leads to take the next step and convert. Its built-in bots help qualify leads and assist with common questions. It also helps to increase customer satisfaction and retain more customers.

SnapEngage platform features include easy setup and customization, secure data transfer, and agent performance analytics to achieve better response times.

SnapEngage
is used by peers for

Processes

engagement management, engaging and following up, helpdesk management

Channels

chat, chat, website

Capabilities

Chat Support, 24/7 Support, Email Support

Goals

Enhance customer relationships, Acquire customers, Increase sales & revenue

Industry

Information Technology and Services, Computer Software, Internet

Popular Business Setting
for SnapEngage

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for SnapEngage

Goals

Enhance customer relationships, Acquire customers, Increase sales & revenue, are the most popular goals peers achieved using SnapEngage .

Channels

It is the best suited for chat, chat, website, channels.

Processes

SnapEngage does well for a wide range of processes. Peers recommend engagement management, engaging and following up, helpdesk management, as the business processes that they have been most satisfied while using SnapEngage .

Read Reviews of Business Process for SnapEngage

Peers used SnapEngage to Enhance customer relationships and Acquire customers

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for SnapEngage

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First 5 Reports are Free

IT and Other Capabilities
for SnapEngage

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Snapengage
Company Website snapengage.com/
Year Founded 2008
HQ Location Boulder, CO US
Employees 11-50
Social
Financials Private