Chatlio Overview
This is a summary of the comprehensive capabilities and benefits of Chatlio based on over 532 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Chatlio, HappyFox Live Chat, ProProfs Chat, Tawk.to, Pure Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Chatlio is right for your needs? Our Cuspera AI engine can evaluate how Chatlio fits your specific business needs, industry, and context. Get your personalized assessment report today.
Chatlio supports business activities such as:
- Engagement Management
- Helpdesk Management
- Generation Of New Leads
- Workflow Management
- Collaboration
Chatlio can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Website Chat Slack etc. for these needs. As a solution, Chatlio's capabilities include Widgets, Personalization, Alerts: Popups & Notifications, etc.
Chatlio Computer Software Vertical is its biggest customer base.
Reviews
"...You can change the entire widget design with CSS.Triggers: You can engage with your customers automatically with Chatlio triggers that get activated for certain queries...." 20 Best Live Chat Software For Your Business (Free and Paid) in 2019
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Chatlio solved their Live Chat needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Chatlio.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Chatlio.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Website |
4.24/5 ★ |
"...You can change the entire widget design with CSS.Triggers: You can engage with your customers automatically with Chatlio triggers that get activated for certain queries...." 20 Best Live Chat Software For Your Business (Free and Paid) in 2019 |
| engaging and following up |
4.05/5 ★ |
"...You can change the entire widget design with CSS.Triggers: You can engage with your customers automatically with Chatlio triggers that get activated for certain queries...." 20 Best Live Chat Software For Your Business (Free and Paid) in 2019 |
| Helpdesk Management with Chat, Slack and Phone Calls |
4.62/5 ★ |
"...We love the integration with Slack - it s great that everyone in the company can help with customer support...." Peer review by Administrator |
| Generation Of New Leads with Website, Offline and On Premises |
4.62/5 ★ |
"...This is also a lead generating tool...." Peer review by Daxton C, Sales and Marketing Coordinator |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Website |
4.24/5 ★ |
"...You can change the entire widget design with CSS.Triggers: You can engage with your customers automatically with Chatlio triggers that get activated for certain queries...." 20 Best Live Chat Software For Your Business (Free and Paid) in 2019 |
|
| engaging and following up |
4.24/5 ★ |
| Helpdesk Management with Chat, Slack and Phone Calls |
4.62/5 ★ |
"...We love the integration with Slack - it s great that everyone in the company can help with customer support...." Peer review by Administrator |
|
| Generation Of New Leads with Website, Offline and On Premises |
4.62/5 ★ |
"...This is also a lead generating tool...." Peer review by Daxton C, Sales and Marketing Coordinator |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 532 insights from peers and experts to help you assess how these Chatlio use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Chatlio
What is Chatlio used for?
What are the top features of Chatlio?
Who uses Chatlio?
What are Chatlio alternatives?
Where is Chatlio located?
Popular Business Setting
for Chatlio
Top Industries
- Computer Software
- Internet
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Chatlio to Increase sales & revenue and Acquire customers
Chatlio Alternatives
Peer and Expert Opinion on Features
for Chatlio
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (35) |
| Personalization | Read Reviews (11) |
| Alerts: popups & Notifications | Read Reviews (10) |
| bot | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (35) |
| Personalization | Read Reviews (11) |
| Alerts: popups & Notifications | Read Reviews (10) |
| bot | Read Reviews (7) |
IT and Other Capabilities
for Chatlio
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (28) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (28) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (103) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (32) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (103) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (32) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Chatlio
Overall Risk Meter
Top Failure Risks for Chatlio
Vendor Profile Details
Company Name
Chatlio
Company Website
https://chatlio.com/HQ Location
1329 N 47TH ST #31231, Seattle, WA 98103 United States
Employees
NA
Social
Financials
NA
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