Zoho SalesIQ Overview
Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.
Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho SalesIQ works with different mediums / channels such as Chat. Website. Phone Calls etc.
Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zoho SalesIQ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Zoho SalesIQ analytics capabilities include Analytics, and Custom Reports.
Reviews
"Is this magic or just a really smart progressive team, offering an amazing product... It works!" - Todd Sutcliffe
Zoho SalesIQ, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho SalesIQ Use Cases
How can Zoho SalesIQ enhance your Engagement Management process?
How efficiently Does Zoho SalesIQ manage your Collaboration?
What solutions does Zoho SalesIQ provide for Generation Of New Leads?
How can Zoho SalesIQ optimize your Lead Engagement Workflow?
How can Zoho SalesIQ optimize your Helpdesk Management Workflow?
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
Case Studies
CASE STUDY Taobé Consulting
CASE STUDY ProEducation Solutions
CASE STUDY SERGAS
CASE STUDY Shortlist Recruitment
CASE STUDY Sparex
CASE STUDY Mistras Group
Video
Manage multiple website activities with Brands | Zoho SalesIQ
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.
SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Peers used Zoho SalesIQ for engagement management and collaboration
Zoho SalesIQ Competitors
Zoho SalesIQ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
Zoho SalesIQ Integrations
Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho SalesIQ
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Zoho Corporation Pvt. Ltd News
NIC brings Government of India offices to the cloud using Zoho Workplace: Customer Story
Zoho has been selected by the National Informatics Center (NIC) to migrate the Government of India's email and office suite services to a secure cloud environment. This involves deploying a custom version of Zoho Workplace, enhancing security and collaboration for government departments. The migration, which began in 2023, has already transitioned over 11 lakh accounts, with plans to continue expanding across ministries.
Introducing learning paths in Zoho Learn
Zoho has introduced "learning paths" in Zoho Learn, enhancing its LMS with structured training programs. This feature allows users to create curated course sequences for goals like onboarding and compliance training. It supports unlimited courses per path, mandatory course settings, and automated reminders, fostering efficient and goal-driven learning.
Simplify salary disbursals in Zoho Payroll with Payouts by Zoho Payments
Zoho Payments introduces Payouts, a feature enabling direct salary disbursements from Zoho Payroll without external banking portals. This integration simplifies payroll processes, enhances security with OTPs, and offers real-time tracking and reporting. Users can request early access to streamline salary payments efficiently.
Zoho and Axis Bank: Bringing connected banking to modern businesses
Zoho and Axis Bank have launched a connected banking solution, integrating Axis Bank accounts with Zoho Finance apps like Books, Inventory, Expense, and Payroll. This integration streamlines financial management by automating data flow, enabling direct vendor payments, simplifying reconciliation, and ensuring timely payroll processing. The service is initially available in Zoho Books, with plans to expand to other Zoho apps.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
