Product Business Settings

Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

Zoho SalesIQ Product Overview

Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.

How satisfied the customers are with Zoho SalesIQ use-cases

Reviews

"Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it." - Gobat Laurent
"Is this magic or just a really smart progressive team, offering an amazing product... It works!" - Todd Sutcliffe

Zoho SalesIQ Customer Insights, Testimonials and Case Studies

Why is Zoho SalesIQ the best choice for Engagement Management?

What makes Zoho SalesIQ ideal for Collaboration?

How can Zoho SalesIQ optimize your Generation Of New Leads Workflow?

Why is Zoho SalesIQ the best choice for Lead Engagement?

How does Zoho SalesIQ address your Helpdesk Management Challenges?

What is Zoho SalesIQ?

Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.

SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.

Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.

What is Zoho SalesIQ used for?

Zoho SalesIQ is a Live Chat Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Collaboration and Generation Of New Leads .

What are the top features of Zoho SalesIQ?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Zoho SalesIQ.

Who uses Zoho SalesIQ?

Zoho SalesIQ is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are Zoho SalesIQ alternatives?

Helpcrunch, Haptik, Smartsupp and JivoChat are popular alternatives for Zoho SalesIQ.

Where is Zoho SalesIQ located?

Zoho SalesIQ is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

CUSTOMERS TESTIMONIALS
Zoho SalesIQ testimonial

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent
Zoho SalesIQ testimonial

Todd Sutcliffe

CEO

NATSB

Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe
Zoho SalesIQ testimonial

Rodrigo Ferrer

CTO

Pró-Laudo

With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer
CUSTOMERS TESTIMONIALS
Zoho SalesIQ testimonial

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent
Zoho SalesIQ testimonial

Todd Sutcliffe

CEO

NATSB

Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe
Zoho SalesIQ testimonial

Rodrigo Ferrer

CTO

Pró-Laudo

With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer
 

Zoho Reignites CRM for Acme Brick Company - Business Standard

Zoho successfully deployed its CRM solution at Acme Brick Company, enhancing sales processes across 40+ locations. The CRM's customization and integration capabilities improved adoption and engagemen...t, leading to better client interactions. Acme Brick plans to expand its use of Zoho CRM for personalized marketing efforts.

Read on →
 

Atlanta Hawks partner with ManageEngine on IT overhaul

The Atlanta Hawks have partnered with ManageEngine, a division of Zoho Corp, to overhaul their IT operations at State Farm Arena. This partnership aims to simplify the Hawks' technology stack, enhanc...e system reliability, and unify critical systems. The collaboration focuses on automation, real-time visibility, and improved security, benefiting live event operations and IT service management.

Read on →
 

Government migrates 12.68 lakh official email accounts to Zoho: MeitY ...

The Indian government has migrated 12.68 lakh official email accounts to Zoho, with 7.45 lakh belonging to Central government employees. This migration, facilitated by the National Informatics Centre..., ensures government ownership of data and intellectual property. The contract includes provisions for continuity and rollback if needed.

Read on →

Grain Connect - Telecommunications

Zoho One helped Grain Connect scale its broadband business in the UK. Grain Connect needed to unify its tech stack and improve efficiency. The company replaced many tools with Zoho One apps like CRM,... Desk, Campaigns, and Analytics. This move cut costs and made operations smoother. Grain Connect reached 500,000 premises and grew its customer base using Zoho One's features.

Read on →

Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

Read on →

Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Read on →

Manage multiple website activities with Brands | Zoho SalesIQ

Video Thumbnail
lightning

Peers used Zoho SalesIQ for engagement management and collaboration

Zoho SalesIQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (7)
Analytics

4.70/5

Read Reviews (89)
Custom Reports

4.00/5

Read Reviews (180)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (7)
Analytics

4.70/5

Read Reviews (89)
Custom Reports

4.00/5

Read Reviews (180)

Zoho SalesIQ Integrations

Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoho SalesIQ

Software Failure Risk Guidance

?

for Zoho SalesIQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho SalesIQ

Zoho Corporation Pvt. Ltd News

Product
 

Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management - VoIP Review

Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management - VoIP Review

Product
 

Event-driven document automation using webhooks in Zoho Writer

Zoho Writer introduces webhook support in its merge templates, enabling real-time document generation triggered by events from form builders and business apps. This feature allows seamless integration with Zoho Flow, Zapier, and other tools, enhancing document workflows. Additionally, Zoho Analytics can now be used as a data source in Writer's merge templates, ensuring up-to-date business reports.

Product
 

Introducing Accessibility Controls in Zoho Vault

Zoho Vault introduces new accessibility controls, adhering to WCAG AA standards. Enhancements include screen reader compatibility, customizable font adjustments, and adaptive accessibility profiles. Features like ADHD-Friendly Mode and Epilepsy-Safe Mode cater to diverse needs, ensuring an inclusive security experience. Zoho Vault aims to empower all users by removing digital barriers.

Product
 

Introducing Queue Stats: Understand missed conversations before they repeat

Zoho introduces Queue Stats for Zoho Voice, offering real-time analytics on call queues to improve customer experience. It identifies blind spots like missed conversations and capacity issues, enabling proactive management. Key metrics such as service levels and first-call resolution are centralized, allowing for informed staffing and operational decisions.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE