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Zoho SalesIQ

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2327 Reviews, Testimonials & Expert Opinions)
(2327 Reviews, Testimonials & Expert Opinions)

Zoho SalesIQ | Hassle-free live chat for customer support & business growth

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About Zoho SalesIQ

Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.

SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.

Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.

Evaluating Zoho SalesIQ for your Live Chat need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2327 insights from peers and experts who used Zoho SalesIQ to help you determine how well it fits your Live Chat needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Zoho SalesIQ solves your Live Chat needs.

Customer Testimonials

Todd Sutcliffe

CEO

NATSB

Todd Sutcliffe

CEO

NATSB

Is this magic or just a really smart progressive team, offering an amazing product... It works!

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it.

Rodrigo Ferrer

CTO

Pró-Laudo

Rodrigo Ferrer

CTO

Pró-Laudo

With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient.

Peer and Expert Opinions
for Zoho SalesIQ

Goals

Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Zoho SalesIQ .

Other goals:

  • Acquire customers
  • Improve ROI
  • Improve digital and social presence
  • Enter new markets internationally or locally
  • Improve brand engagement
  • Improve visibility
  • Scale best practices
See all goals See less goals

Channels

It is the best suited for chat, website, e-mail, channels.

Other channels:

  • phone calls
  • mobile
  • support groups
  • mobile app
  • video
  • social media
  • offline
  • promotions
  • omnichannel
  • on premises
  • user generated content
  • blogs
See all channels See less channels

Processes

Peers recommend engagement management, collaboration, generation of new leads, as the business processes that they have been most satisfied while using Zoho SalesIQ .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Engagement management With Chat and Website

"...Chatting & engaging with the customer at the right moment without being pushy makes a lot of difference...."
Peer review by Romil D, Director, Computer Software

engaging and following up

Collaboration With Chat and Phone calls and E mail and Mobile

"...The service is very quick either by email, or phone, or live chats and screen sharing...."
Peer review by Charis K., Professional Training & Coaching

Generation of new leads With Website

"...It is a helpful tool that generates leads for us with the chat automation feature. . ...."
Peer review by Stefanie L., Gerente de operaciones, Internet

+37 more business use cases

Our AI advisor, Wyz, harnessed 2327 insights from peers and experts to help you assess how these Zoho SalesIQ use cases fit your Live Chat needs.

Popular Business Setting
for Zoho SalesIQ

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoho SalesIQ to Increase sales & revenue and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for Zoho SalesIQ

  • Low
  • Medium
  • High

Personalization

Alerts: popups & Notifications

Dashboard

IT and Other Capabilities
for Zoho SalesIQ

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho SalesIQ

Vendor Profile Details

Company Name Zoho
Company Website https://www.zoho.com/
Year Founded 1996
HQ Location 4141 Hacienda Drive,Pleasanton,California 94588, USA
Employees 1001-5000
Social
Financials Private