Zoho SalesIQ Overview
This is a summary of the comprehensive capabilities and benefits of Zoho SalesIQ based on over 1671 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zoho SalesIQ, Velaro Platforms, Liveperson LiveEngage, Olark, Tawk.to, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zoho SalesIQ is right for your needs? Our Cuspera AI engine can evaluate how Zoho SalesIQ fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zoho SalesIQ supports business activities such as:
- Engagement Management
- Collaboration
- Generation Of New Leads
- Lead Engagement
- Helpdesk Management
Zoho SalesIQ can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Digital And Social Presence, etc. It can help manage these activities if you use Chat Website Phone Calls etc. for these needs. As a solution, Zoho SalesIQ's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.
Zoho SalesIQ was founded in 1996. Information Technology and Services Vertical is its biggest customer base.
Reviews
"Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. " - Gobat Laurent
Cuspera Reviews
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zoho SalesIQ.
Use Cases
Peers recommend Engagement Management , Collaboration , Generation Of New Leads , as the business use cases that they have been most satisfied while using Zoho SalesIQ.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management with Chat and Website |
4.99/5 ★ |
"...The connectivity and speed; even at low network connection I could still engage online visitors..." Peer review by PATRICK O., Construction |
engaging and following up |
4.98/5 ★ |
"...It is a great way to engage with customers, and you can easily import any useful information right into the CRM, or convert chats to helpdesk tickets if needed...." Peer review by Kimberly W, Social Media Marketing Manager |
Collaboration with Phone Calls, Chat, E-Mail and Mobile |
4.69/5 ★ |
"...Key features include canned responses, geo-targeting, transfers/routing, custom branding, real-time consumer-facing chat, screen sharing and website visitor tracking...." Peer review |
Generation Of New Leads with Website |
4.95/5 ★ |
"...Very good software, so far I have had an excellent experience, it is very simple to use and the analytics of the visits are excellent help to generate leads...." Peer review by Eduardo Zavala, Marketing and Advertising |
PEER EXPERIENCES | |
---|---|
Engagement Management with Chat and Website |
4.99/5 ★ |
"...The connectivity and speed; even at low network connection I could still engage online visitors..." Peer review by PATRICK O., Construction |
|
engaging and following up |
4.99/5 ★ |
Collaboration with Phone Calls, Chat, E-Mail and Mobile |
4.69/5 ★ |
"...Key features include canned responses, geo-targeting, transfers/routing, custom branding, real-time consumer-facing chat, screen sharing and website visitor tracking...." Peer review |
|
Generation Of New Leads with Website |
4.95/5 ★ |
"...Very good software, so far I have had an excellent experience, it is very simple to use and the analytics of the visits are excellent help to generate leads...." Peer review by Eduardo Zavala, Marketing and Advertising |
37+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1671 insights from peers and experts to help you assess how these Zoho SalesIQ use cases fit your Live Chat needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
CUSTOMERS | TESTIMONIALS |
---|---|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ Alternatives
Peer and Expert Opinion on Features
for Zoho SalesIQ
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (27) |
Alerts: popups & Notifications | Read Reviews (26) |
Dashboard | Read Reviews (23) |
bot | Read Reviews (22) |
Widgets | Read Reviews (18) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (27) |
Alerts: popups & Notifications | Read Reviews (26) |
Dashboard | Read Reviews (23) |
bot | Read Reviews (22) |
Widgets | Read Reviews (18) |
IT and Other Capabilities
for Zoho SalesIQ
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (104) |
Data Export | Read Reviews (52) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (104) |
Data Export | Read Reviews (52) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (142) |
24/7 Support | Read Reviews (261) |
Phone Support | Read Reviews (28) |
Email Support | Read Reviews (17) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (142) |
24/7 Support | Read Reviews (261) |
Phone Support | Read Reviews (28) |
Email Support | Read Reviews (17) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (89) |
Custom Reports | Read Reviews (180) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (89) |
Custom Reports | Read Reviews (180) |
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Vendor Profile Details
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE