Zoho SalesIQ Overview
Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.
Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho SalesIQ works with different mediums / channels such as Chat. Website. Phone Calls etc.
Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zoho SalesIQ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Zoho SalesIQ analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient." - Rodrigo Ferrer
Zoho SalesIQ, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho SalesIQ Use Cases
What benefits does Zoho SalesIQ offer for Engagement Management?
What benefits does Zoho SalesIQ offer for Collaboration?
How does Zoho SalesIQ address your Generation Of New Leads Challenges?
What Are the key features of Zoho SalesIQ for Lead Engagement?
What Are the key features of Zoho SalesIQ for Helpdesk Management?
37+ more Business Use Cases
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
|
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
Case Studies
CASE STUDY TagniFi
CASE STUDY Agappe Diagnostics
CASE STUDY Valmiki Group
CASE STUDY Tech Mahindra
CASE STUDY UENI
CASE STUDY Zepto
Video
Manage multiple website activities with Brands | Zoho SalesIQ
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.
SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Peers used Zoho SalesIQ for engagement management and collaboration
Zoho SalesIQ Competitors
Zoho SalesIQ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
Zoho SalesIQ Integrations
Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho SalesIQ
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Zoho Corporation Pvt. Ltd News
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Zoho Vault introduces passkey management, enhancing its passwordless authentication capabilities. This update allows users to securely store and manage passkeys, offering a seamless login experience with biometric authentication. Passkeys, supported by major tech companies, provide robust security against phishing and data breaches. Zoho Vault continues to serve as a comprehensive security solution, integrating password management, SSO, and passkey management for businesses.
Zoho Launches Zoho Books Singapore Edition for Local Businesses
Zoho has launched the Singapore edition of Zoho Books, a cloud-based accounting software tailored for local compliance needs, including GST and e-invoicing. This release is part of Zoho's broader finance suite, offering automation, AI capabilities, and integration with local systems like InvoiceNow. The suite includes Zoho Inventory, Billing, Invoice, Expense, Commerce, and Practice, all designed to streamline financial management and compliance for businesses in Singapore.
Zoho WorkDrive recognized as a "Leader" in 2025 by Nucleus Research
Zoho WorkDrive has been recognized as a "Leader" in the 2025 Nucleus Research Technology Value Matrix for Content Services and Collaboration. This marks the third consecutive recognition for its advanced functionality and usability. Zoho WorkDrive 5.0 introduces features like Workflow Builder, Data Loss Prevention policies, and enhanced AI capabilities, reinforcing its position as a leading intelligent content management platform.
Joyalukkas Joins Forces with Zoho for Global Digital Transformation
Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
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Financials
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