CUSPERA

eGain

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(4758 Reviews)

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eGain
is used by peers for

Processes

engagement management, knowledge management, engaging and following up

Channels

phone calls, phone calls, social media

Capabilities

24/7 Support, Chat Support, Email Support

Goals

Scale best practices, Increase sales & revenue, Improve digital and social presence

Industry

Information Technology and Services, Computer & Network Security, Apparel & Fashion

Popular Business Setting
for eGain

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Apparel & Fashion

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Peer Recommendations on business needs
for eGain

Goals

Scale best practices, Increase sales & revenue, Improve digital and social presence, are the most popular goals peers achieved using eGain .

Channels

It is the best suited for phone calls, phone calls, social media, channels.

Processes

eGain does well for a wide range of processes. Peers recommend engagement management, knowledge management, engaging and following up, as the business processes that they have been most satisfied while using eGain .

Read Reviews of Business Process for eGain

Peers used eGain to Scale best practices and Increase sales & revenue

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for eGain

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First 5 Reports are Free

IT and Other Capabilities
for eGain

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Egain
Company Website www.egain.com/
Year Founded 1997
HQ Location eGain Corporation 1252 Borregas Avenue Sunnyvale, CA 94089 USA
Social
Financials IPO