InteliWISE Live Chat Overview
This is a summary of the comprehensive capabilities and benefits of InteliWISE Live Chat based on over 965 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
InteliWISE Live Chat, Chatlio, HappyFox Live Chat, Clickdesk, Chatra, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if InteliWISE Live Chat is right for your needs? Our Cuspera AI engine can evaluate how InteliWISE Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
InteliWISE Live Chat supports business activities such as:
- Helpdesk Management
- Engagement Management
- Sending & Publishing Communications
- Call Recording
- Collaboration
InteliWISE Live Chat can help you with many business goals, such as Increase Sales & Revenue, Build Brand Awareness, Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Phone Calls Chat Offline etc. for these needs. As a solution, InteliWISE Live Chat's capabilities include Personalization, Ticketing, Recording, etc.
InteliWISE Live Chat Computer Software Vertical is its biggest customer base.
Reviews
"...Our call center is a VoIP system, so setup only takes a few minutes...." The Voice Call Center software powered by AI, 100% set by JavaScript.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well InteliWISE Live Chat solved their Live Chat needs. Cuspera uses 965 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities peers achieved using InteliWISE Live Chat.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using InteliWISE Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls, Chat and Offline |
4.98/5 ★ |
"...Our call center is a VoIP system, so setup only takes a few minutes...." The Voice Call Center software powered by AI, 100% set by JavaScript. |
| Engagement Management with Chat and Omnichannel |
4.85/5 ★ |
"...- Real-time tracking of visitors on website - Ability to interact with customers on website - Better context of chat based on information provided by the tool - Increase in sales because of use...." Peer review by Shikhil S., CEO, Computer Software |
| engaging and following up |
4.78/5 ★ |
"...It allows to understand a problem and show a right answer to a user, automatically, before engaging with a chat. ..." Live Chat powered by AI for enterprise use, also on premise, omnichannel |
| Sending & Publishing Communications with Website |
4.60/5 ★ |
"...The ability to see what is customer writing before he sends the message is the most helpful one. ...." Peer review by Verified Reviewer, Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls, Chat and Offline |
4.98/5 ★ |
"...Our call center is a VoIP system, so setup only takes a few minutes...." The Voice Call Center software powered by AI, 100% set by JavaScript. |
|
| Engagement Management with Chat and Omnichannel |
4.85/5 ★ |
"...- Real-time tracking of visitors on website - Ability to interact with customers on website - Better context of chat based on information provided by the tool - Increase in sales because of use...." Peer review by Shikhil S., CEO, Computer Software |
|
| engaging and following up |
4.85/5 ★ |
| Sending & Publishing Communications with Website |
4.60/5 ★ |
"...The ability to see what is customer writing before he sends the message is the most helpful one. ...." Peer review by Verified Reviewer, Computer Software |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 965 insights from peers and experts to help you assess how these InteliWISE Live Chat use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for InteliWISE Live Chat
What is InteliWISE Live Chat used for?
What are the top features of InteliWISE Live Chat?
Who uses InteliWISE Live Chat?
What are InteliWISE Live Chat alternatives?
Where is InteliWISE Live Chat located?
Popular Business Setting
for InteliWISE Live Chat
Top Industries
- Computer Software
- Information Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Enterprise
Peers used InteliWISE Live Chat to Increase sales & revenue and Build brand awareness
InteliWISE Live Chat Alternatives
Peer and Expert Opinion on Features
for InteliWISE Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (67) |
| Ticketing | Read Reviews (37) |
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (67) |
| Ticketing | Read Reviews (37) |
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for InteliWISE Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (47) |
| Data Import | Read Reviews (58) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (47) |
| Data Import | Read Reviews (58) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (26) |
| Email Support | Read Reviews (18) |
| Chat Support | Read Reviews (99) |
| 24/7 Support | Read Reviews (116) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (26) |
| Email Support | Read Reviews (18) |
| Chat Support | Read Reviews (99) |
| 24/7 Support | Read Reviews (116) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (68) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (68) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (38) |
Software Failure Risk Guidance
?for InteliWISE Live Chat
Overall Risk Meter
Top Failure Risks for InteliWISE Live Chat
Vendor Profile Details
Company Name
Inteliwise
Company Website
https://inteliwise.com/HQ Location
ul. Ursynowska 72, 02-605, Warsaw, PL
Employees
11-50
Social
Financials
SERIES A
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