LiveHelpNow Chat Support Suite Overview
This is a summary of the comprehensive capabilities and benefits of LiveHelpNow Chat Support Suite based on over 523 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
LiveHelpNow Chat Support Suite, DontGo.com, Comm100, Comm100 Live Chat, LiveHelpNow, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if LiveHelpNow Chat Support Suite is right for your needs? Our Cuspera AI engine can evaluate how LiveHelpNow Chat Support Suite fits your specific business needs, industry, and context. Get your personalized assessment report today.
LiveHelpNow Chat Support Suite supports business activities such as:
- Knowledge Management
- Sales Call Management
- Engagement Management
- Helpdesk Management
- Customer Feedback Management
LiveHelpNow Chat Support Suite can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, Build Brand Awareness, Increase Sales & Revenue, Improve ROI, etc. It can help manage these activities if you use Phone Calls Chat E-Mail etc. for these needs. As a solution, LiveHelpNow Chat Support Suite's capabilities include Ticketing, Feedback Surveys, Alerts: Popups & Notifications, etc.
LiveHelpNow Chat Support Suite Hospital & Health Care Vertical is its biggest customer base.
Reviews
"...2009 Knowledge Base and Callback Management Systems...." Best Live Chat Software & Support System
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well LiveHelpNow Chat Support Suite solved their Live Chat needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using LiveHelpNow Chat Support Suite.
Use Cases
Peers recommend Knowledge Management , Sales Call Management , Engagement Management , as the business use cases that they have been most satisfied while using LiveHelpNow Chat Support Suite.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with Phone Calls, Chat, E-Mail, Text SMS, Social Media and Facebook |
4.93/5 ★ |
"...2009 Knowledge Base and Callback Management Systems...." Best Live Chat Software & Support System |
| Sales Call Management with E-Mail, Chat, Text SMS, Phone Calls, Social Media and Facebook |
4.92/5 ★ |
"...Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time...." Peer review from LiveHelpNow |
| Engagement Management with Website and Phone Calls |
4.82/5 ★ |
"...These engagements can come in the form of chat invitations, banner announcements, coupons, or special offers...." Best Live Chat Software & Support System |
| engaging and following up |
4.70/5 ★ |
"...These engagements can come in the form of chat invitations, banner announcements, coupons, or special offers...." Best Live Chat Software & Support System |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with Phone Calls, Chat, E-Mail, Text SMS, Social Media and Facebook |
4.93/5 ★ |
"...2009 Knowledge Base and Callback Management Systems...." Best Live Chat Software & Support System |
|
| Sales Call Management with E-Mail, Chat, Text SMS, Phone Calls, Social Media and Facebook |
4.92/5 ★ |
"...Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time...." Peer review from LiveHelpNow |
|
| Engagement Management with Website and Phone Calls |
4.82/5 ★ |
"...These engagements can come in the form of chat invitations, banner announcements, coupons, or special offers...." Best Live Chat Software & Support System |
|
| engaging and following up |
4.82/5 ★ |
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 523 insights from peers and experts to help you assess how these LiveHelpNow Chat Support Suite use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for LiveHelpNow Chat Support Suite
What is LiveHelpNow Chat Support Suite used for?
What are the top features of LiveHelpNow Chat Support Suite?
Who uses LiveHelpNow Chat Support Suite?
What are LiveHelpNow Chat Support Suite alternatives?
Where is LiveHelpNow Chat Support Suite located?
Popular Business Setting
for LiveHelpNow Chat Support Suite
Top Industries
- Hospital & Health Care
- Consumer Services
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used LiveHelpNow Chat Support Suite to Enhance customer relationships and Scale best practices
LiveHelpNow Chat Support Suite Alternatives
Peer and Expert Opinion on Features
for LiveHelpNow Chat Support Suite
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Feedback surveys | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (12) |
| Personalization | Read Reviews (8) |
| bot | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Feedback surveys | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (12) |
| Personalization | Read Reviews (8) |
| bot | Read Reviews (8) |
IT and Other Capabilities
for LiveHelpNow Chat Support Suite
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (15) |
| Data Import | Read Reviews (39) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (15) |
| Data Import | Read Reviews (39) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (112) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (16) |
| Chat Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (112) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (48) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (48) |
Software Failure Risk Guidance
?for LiveHelpNow Chat Support Suite
Overall Risk Meter
Top Failure Risks for LiveHelpNow Chat Support Suite
Vendor Profile Details
Company Name
LiveHelpNow
Company Website
https://www.livehelpnow.net/HQ Location
515 S West End Blvd, Quakertown, Pennsylvania 18951, US
Employees
11-50
Social
Financials
PRIVATE
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