HappyFox Live Chat Overview
This is a summary of the comprehensive capabilities and benefits of HappyFox Live Chat based on over 525 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
HappyFox Live Chat, Clickdesk, ProProfs Chat, Chatlio, Comm100 Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if HappyFox Live Chat is right for your needs? Our Cuspera AI engine can evaluate how HappyFox Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
HappyFox Live Chat supports business activities such as:
- Helpdesk Management
- Engagement Management
- Contact List Management
- Generation Of New Leads
- Conversion Management
HappyFox Live Chat can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, and Enhance Customer Relationships. It can help manage these activities if you use Chat Slack Website etc. for these needs. As a solution, HappyFox Live Chat's capabilities include Alerts: Popups & Notifications, Ticketing, Widgets, etc.
HappyFox Live Chat Information Technology and Services Vertical is its biggest customer base.
Reviews
"...The vendor offers packages with canned responses, unlimited chats, and integration with HappyFox Help Desk, Pipedrive, Shopify, Google Analytics, WordPress, and Slack...." Peer review from Featured Customers
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well HappyFox Live Chat solved their Live Chat needs. Cuspera uses 525 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using HappyFox Live Chat.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using HappyFox Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat and Slack |
4.85/5 ★ |
"...The vendor offers packages with canned responses, unlimited chats, and integration with HappyFox Help Desk, Pipedrive, Shopify, Google Analytics, WordPress, and Slack...." Peer review from Featured Customers |
| Engagement Management with Chat and Website |
4.14/5 ★ |
"...I like that when I am engaged in a chat with a customer I am able to see what webpages they have viewed, and what products they have added to their cart...." Peer review by User |
| engaging and following up |
3.36/5 ★ |
"...I like that when I am engaged in a chat with a customer I am able to see what webpages they have viewed, and what products they have added to their cart...." Peer review by User |
| Contact List Management with Chat and E-Mail |
4.36/5 ★ |
"...How the messenger can interact & make the first contact with customers on our website by providing an automatic response...." Peer review by Jonathan D, Finance Packager |
| contacts history |
3.88/5 ★ |
"...Customer history of chats and actions is provided real-time...." Peer review by Lachezar Y., Digital Marketing Manager, Hospitality |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat and Slack |
4.85/5 ★ |
"...The vendor offers packages with canned responses, unlimited chats, and integration with HappyFox Help Desk, Pipedrive, Shopify, Google Analytics, WordPress, and Slack...." Peer review from Featured Customers |
|
| Engagement Management with Chat and Website |
4.14/5 ★ |
"...I like that when I am engaged in a chat with a customer I am able to see what webpages they have viewed, and what products they have added to their cart...." Peer review by User |
|
| engaging and following up |
4.14/5 ★ |
| Contact List Management with Chat and E-Mail |
4.36/5 ★ |
"...How the messenger can interact & make the first contact with customers on our website by providing an automatic response...." Peer review by Jonathan D, Finance Packager |
|
| contacts history |
4.36/5 ★ |
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 525 insights from peers and experts to help you assess how these HappyFox Live Chat use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for HappyFox Live Chat
What is HappyFox Live Chat used for?
What are the top features of HappyFox Live Chat?
Who uses HappyFox Live Chat?
What are HappyFox Live Chat alternatives?
Where is HappyFox Live Chat located?
Popular Business Setting
for HappyFox Live Chat
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used HappyFox Live Chat to Acquire customers and Increase sales & revenue
HappyFox Live Chat Alternatives
Peer and Expert Opinion on Features
for HappyFox Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (18) |
| Ticketing | Read Reviews (16) |
| Widgets | Read Reviews (9) |
| Personalization | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (18) |
| Ticketing | Read Reviews (16) |
| Widgets | Read Reviews (9) |
| Personalization | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (5) |
IT and Other Capabilities
for HappyFox Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (134) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (69) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (134) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (69) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (12) |
Software Failure Risk Guidance
?for HappyFox Live Chat
Overall Risk Meter
Top Failure Risks for HappyFox Live Chat
Vendor Profile Details
Company Name
HappyFox Inc.
Company Website
https://www.happyfox.com/HQ Location
47 Discovery, Irvine, California 92618, US
Employees
11-50
Social
Financials
PRIVATE
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