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Tidio Alternatives

4.64 5
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(1072)

AI Customer Service Chatbot

Top 35 Tidio Alternatives : 2025

Helpcrunch

HelpCrunch - Intelligent Customer Communication Platform ...

4.77

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Helpcrunch

4.77
★★★★★
★★★★★
HelpCrunch - Intelligent Customer Communication Platform ...

Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is available on mobile Android and iOS. ...

Helpcrunch enables lead generation through its Live Chat and forms feature, that enables talking to leads in real time, and an Inbox for managing all incoming chats and emails from leads in one place. It supports Customer engagement by automating onboarding and engagement enabling conversion of customers with timely personalized messages through automated messages, email marketing and pop-ups.

Helpcrunch enables Customer support using Live Chat to guide customers on the website or inside the app in real-time. 24/7 self-service customer support is provided with the knowledge base software, enabling fewer support requests. Helpcrunch integrates with other software in the business.

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Haptik

Virtual Assistant Platform enhancing customer experience and ROI

4.70

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Haptik

4.70
★★★★★
★★★★★
Virtual Assistant Platform enhancing customer experience and ROI

Tidio Live Chat excels in helpdesk and engagement management with robust features like custom reports and integrations, making it a versatile tool for large enterprises. Haptik emphasizes customer engagement and satisfaction with strong analytical capabilities and AI-powered features, appealing to industries like financial services and insurance. Businesses can choose Tidio for broad enterprise capabilities, while Haptik offers rich customer engagement tools for industry-specific needs. ...

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JivoChat

Live Chat Software for Websites

4.65

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JivoChat

4.65
★★★★★
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Live Chat Software for Websites

JivoChat allows website owners to convert visitors into customers with an easy setup. Up to five agents can use the service for free.

Gist

getgist.com - All-in-One Email Marketing Automation, Live ...

4.64

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Gist

4.64
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★★★★★
getgist.com - All-in-One Email Marketing Automation, Live ...

Tidio live chat and Gist both serve the live chat market with unique strengths. Tidio live chat excels in lead generation and customer engagement, making it ideal for sales-driven operations. Gist, with its robust knowledge management and drip marketing capabilities, supports continuous customer interaction and retention. Large enterprises prominently use both products, highlighting their scalability. Tidio live chat appeals to telecommunications and IT sectors, while Gist is popular in marketing and education. Each product's feature set and support options cater to diverse business needs. ...

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Acquire™

Acquire: Realtime Customer Support

4.60

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Acquire™

4.60
★★★★★
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Acquire: Realtime Customer Support

Tidio live chat and Acquire™ offer advanced capabilities for different operational needs. Tidio focuses on helpdesk and communication management, ideal for enhancing customer support, while Acquire™ excels in collaboration and sales management, benefiting customer engagement and sales-driven sectors. Businesses must assess their priority: customer engagement or sales efficiency. Both solutions cater to large enterprises, but Tidio leans more towards technology sectors, and Acquire™ supports diverse industries like legal and retail. ...

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Tawk.to

Monitor and chat with the visitors on your website, mobile app or from..

4.60

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Tawk.to

4.60
★★★★★
★★★★★
Monitor and chat with the visitors on your website, mobile app or from..

Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users. ...

The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.

The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.

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Livechat

LiveChat | Live Chat Software and Help Desk Software

4.59

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Livechat

4.59
★★★★★
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LiveChat | Live Chat Software and Help Desk Software

Livechat is a comprehensive solution ideal for large enterprises and the retail industry. It focuses on enhancing customer relationships and increasing sales, with a wide range of features like custom reports and AI-powered tools. Tidio live chat suits small to medium businesses in telecommunications and IT services, offering streamlined communication and lead generation with easy integration and onboarding support. ...

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KeyReply

Best AI Chatbot Developers in Asia | KeyReply

4.58

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KeyReply

4.58
★★★★★
★★★★★
Best AI Chatbot Developers in Asia | KeyReply

Tidio Live Chat is tailored for those focusing on customer engagement and sales growth, primarily at large-scale enterprises, offering robust vendor support and integration features. KeyReply appeals to businesses aiming to enhance internal communications, with a strong presence across varied channels and industries, and catering to a wide range of business sizes with features like collaboration and communication management. ...

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Chatbot

ChatBot ‚Customer Service AI Bot Platform For Websites

4.58

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Chatbot

4.58
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ChatBot ‚Customer Service AI Bot Platform For Websites

Chatbot is a chatbot software that simulates human-like conversations with users via text messages on chat. It builds and launches conversational chatbots without coding. It creates sales opportunities, diversifies lead generation strategy and improves sales efficiency without increasing headcount. It helps the team and customers achieve their goals faster. ...

It personalized customer experience, engaging prospects and customers across multiple communication channels, optimize sales process, generate and qualify leads, provide personalized recommendations, schedule sales calls and meetings, connect leads with sales reps in real-time, simplify sending sales inquiries, and streamline every aspect of customer service processes.

Key features include automatically collecting user data while chatting, organizing users into custom contact lists, no-code chatbot builder, chatbot testing tool, customizable chat widget, prebuilt templates, team up and move faster, measure chatbots’ performance using real-time analytics, and more. Use ChatBot on different platforms and channels using one-click integration Facebook Messenger, Slack, LiveChat, WordPress, and more.

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ProProfs Chat

proprofs.com: Live Chat Software for a Delightful Customer Experience

4.57

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ProProfs Chat

4.57
★★★★★
★★★★★
proprofs.com: Live Chat Software for a Delightful Customer Experience

ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.

Userlike

Live chat software to help your business win and nurture customers across messaging channels.

4.56

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Userlike

4.56
★★★★★
★★★★★
Live chat software to help your business win and nurture customers across messaging channels.

Userlike and Tidio live chat offer distinct strengths within the live chat solutions market. Userlike excels in integration and custom report features, making it a robust choice for enterprises that prioritize data management and analytics. Tidio live chat, with its focus on helpdesk management and lead generation, is particularly suitable for businesses aiming to enhance customer relationships and enter new markets. Both cater to a range of industries but differ in support capabilities and user segments, influencing their fit across different organizational scales. ...

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Avochato

Texting for business the easy way

4.56

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Avochato

4.56
★★★★★
★★★★★
Texting for business the easy way

Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform. ...

It features shared inbox, surveys, template messages, one-to-many messaging, mobile apps, MMS, campaigns, calling and live inbox. Avochato analytics gather relevant information from customers to give insight into deliverability.

The platform lets you create automated texts with customized fields to personalize every touch point and increase response rates. It allows to call and text from the same app and provides options like voicemail, forward calls, block robocalls, automated out of office responses, template messages, log call notes, MMS and one-to-many messaging. It offers live inbox to handle inbound texts and calls in real-time using Avochato’s filterable and customizable Live inbox. It also provides customer support, integration with other apps and on-the-go mobile app.

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Crisp Customer Messaging Platform

Customer Messaging Platform For Startups & SMB's - Crisp

4.56

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Crisp Customer Messaging Platform

4.56
★★★★★
★★★★★
Customer Messaging Platform For Startups & SMB's - Crisp

Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications. ...

Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.

Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.

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Provide Support Live Chat

Live Chat Features | Features You Get with Provide Support

4.55

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Provide Support Live Chat

4.55
★★★★★
★★★★★
Live Chat Features | Features You Get with Provide Support

Tidio Live Chat excels in integration and custom reporting, making it fit for sophisticated communication needs, particularly in larger enterprises. Provide Support Live Chat offers robust helpdesk management and contact list features, catering well to businesses focused on customer acquisition and revenue growth, with a user base that includes both large enterprises and smaller companies. Both products provide extensive 24/7 support, underscoring the importance of constant availability in live chat solutions. ...

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Olark

Live Chat Software for Sales and Customer Support

4.50

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Olark

4.50
★★★★★
★★★★★
Live Chat Software for Sales and Customer Support

Olark is a live chat software for sales, marketing, and customer support on the website. It helps to chat in real-time, organize customer data, leverage customer data to optimize products and services. It helps to acquire customers and increase sales and revenue. ...

Olark features include customized chatbox that's visually consistent with the rest of the website, save time with automation by greeting customers automatically, sending custom messages based on visitor behavior, route chats to the right department, and more. It’s detailed live chat reports update in real-time, that helps to monitor chat volume, customer satisfaction, and agent activity to make smart staffing and prioritization decisions.

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Pure Chat

100% Free Live Chat Software for Businesses

4.49

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Pure Chat

4.49
★★★★★
★★★★★
100% Free Live Chat Software for Businesses

Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...

Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.

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Intercom

Complete customer communications platform with bots, apps, product tours, and more

4.49

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Intercom

4.49
★★★★★
★★★★★
Complete customer communications platform with bots, apps, product tours, and more

Intercom and Tidio live chat both excel in live chat solutions, but cater to different business scales and needs. Intercom is fashioned for large enterprises with a strong emphasis on enhancing customer relationships and acquiring customers. It features comprehensive capabilities in engagement and helpdesk management. Tidio live chat, meanwhile, is adept at serving smaller enterprises, offering tools for increasing sales, revenue, and building brand awareness, with a focus on simple integrations and ease of use. ...

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HappyFox Live Chat

Live chat software that brings your apps to ...

4.49

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HappyFox Live Chat

4.49
★★★★★
★★★★★
Live chat software that brings your apps to ...

HappyFox Chat offers unlimited agents on all pricing plans for exceptional customer support. A free 14-day trial is available with no credit card required.

SnapEngage

Enterprise Chat Software for Sales and Support

4.49

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SnapEngage

4.49
★★★★★
★★★★★
Enterprise Chat Software for Sales and Support

SnapEngage and Tidio live chat are both live chat solutions tailored to different operational scales and business needs. SnapEngage excels in engagement and helpdesk management for larger enterprises, with robust integrations and comprehensive vendor support. Tidio live chat focuses on lead generation and communication management for smaller businesses and mid-market segments with moderate support options. Each product serves distinct customer bases across various industries, aligning with unique operational workflows. ...

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eGain

Digital Customer Engagement Platform

4.47

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eGain

4.47
★★★★★
★★★★★
Digital Customer Engagement Platform

eGain and Tidio Live Chat both cater to the Live Chat solution category but differ significantly in their capabilities and industry focus. eGain excels in engagement and knowledge management, appealing to consumer-centric industries. Its robust analytics and 24/7 support strengthen customer relationships. Tidio Live Chat brings lead generation and brand building to the forefront, with strong support for international markets and large enterprises, focusing heavily on chat-based operational needs. ...

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REVE Chat

Live Chat Features | REVE Chat

4.45

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REVE Chat

4.45
★★★★★
★★★★★
Live Chat Features | REVE Chat

Tidio live chat and REVE Chat are both live chat solutions with unique strengths. Tidio emphasizes helpdesk and engagement management, appealing to large enterprises in telecommunications and IT. It offers comprehensive support options, including 24/7 and phone support. REVE Chat focuses more on engagement and customer feedback management, with strong social media integration, favoring smaller enterprises. It also provides robust vendor support, especially chat and 24/7 assistance, suitable for businesses seeking diverse communication channels. ...

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LiveHelpNow

LiveHelpNow -Fully integrated customer service suite....

4.39

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LiveHelpNow

4.39
★★★★★
★★★★★
LiveHelpNow -Fully integrated customer service suite....

Tidio live chat and LiveHelpNow, both live chat solutions, cater to distinct operational needs. Tidio excels in enhancing customer relationships and generating new leads. It suits telecommunications and computer software industries, with a primary focus on large enterprises. LiveHelpNow, known for its strong helpdesk and knowledge management capabilities, is ideal for businesses seeking to improve customer acquisition and brand engagement across various segments, including healthcare and education. ...

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Zoho SalesIQ

Hassle-free live chat for customer support & business growth

4.39

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Zoho SalesIQ

4.39
★★★★★
★★★★★
Hassle-free live chat for customer support & business growth

Zoho SalesIQ shines in advanced engagement management and lead conversion for large enterprises, leveraging detailed analytics and robust integration. Tidio Live Chat offers streamlined helpdesk and communication tools with strong onboarding support, appealing to various industries, including telecommunications and software. ...

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Freshdesk Messaging

Messaging platform that makes chat easy for today's digital customers

4.38

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Freshdesk Messaging

4.38
★★★★★
★★★★★
Messaging platform that makes chat easy for today's digital customers

Tidio live chat focuses on generating new leads and managing communication, making it ideal for small to mid-sized enterprises. It offers essential tools like custom reports and integration for businesses looking to enhance customer relationships. In contrast, Freshdesk Messaging excels in engagement management and customer feedback, appealing to large enterprises looking for comprehensive customer interaction tools. With robust features like AI-powered analytics, it supports industries like consumer services and retail aiming for customer retention and satisfaction. ...

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Botup by 500apps

Platform to build chatbots for teams on Facebook, Slack, WhatsApp, SMS, and Website.

4.38

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Botup by 500apps

4.38
★★★★★
★★★★★
Platform to build chatbots for teams on Facebook, Slack, WhatsApp, SMS, and Website.

Botup by 500apps is a powerful and intuitive solution to build, monitor, and analyze chatbots. Ditch coding and build a customized chatbot in minutes! BotUp's visual flow builder makes it easy to build robust chatbots. Drag-and-drop option allows non-programmers to create powerful chatbots. ...

Botup allows to personalize responses, collect leads, enhance customer service, prioritize tasks, schedule meetings, set up reminders, share updates, collaborate on files, and complete surveys.

Enjoy saved time, effort, and money by automating repetitive tasks without having to code. Pull in relevant information based on what users say to the bots with powerful integrations.

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Richpanel

Live Chat Software & Helpdesk For Ecommerce Stores

4.38

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Richpanel

4.38
★★★★★
★★★★★
Live Chat Software & Helpdesk For Ecommerce Stores

Richpanel and Tidio live chat both cater to the Live Chat solutions market, each targeting different user needs and environments. Richpanel excels in customer relationship enhancement and offers comprehensive helpdesk management capabilities. Tidio focuses on both increasing sales and facilitating effective internal communications, featuring widespread training and onboarding support. While Richpanel is suited for enterprises within sectors like IT and consumer services, Tidio spans various industries, including telecommunications and software, serving a broader range of business sizes. ...

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Unblu

Messenger, Live Chat, Video and Co-Browsing - Unblu

4.37

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Unblu

4.37
★★★★★
★★★★★
Messenger, Live Chat, Video and Co-Browsing - Unblu

Tidio live chat and Unblu both provide live chat solutions, but they cater to different needs. Tidio live chat excels in helpdesk management and engagement, making it suitable for large enterprises needing robust communication and enhanced customer relationships. Unblu focuses on engagement and collaboration, fitting well for businesses aiming to improve their digital presence. Tidio offers extensive vendor support and is widely used in telecommunications, while Unblu supports multiple channels, including phone and video, appealing to businesses seeking versatile communication solutions. ...

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Chatlio

Live chat for Slack - Chatlio

4.32

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Chatlio

4.32
★★★★★
★★★★★
Live chat for Slack - Chatlio

Chatlio allows visitors to be chatted with directly from Slack. Real-time interaction and seamless integration with Slack are provided.

Genesys Live Chat

Engage and convert prospects with web messaging

4.27

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Genesys Live Chat

4.27
★★★★★
★★★★★
Engage and convert prospects with web messaging

In the live chat domain, Tidio and Genesys stand out with distinct strengths. Tidio excels in integration and custom reporting, making it appealing to larger enterprises seeking enhanced communication and sales growth. Genesys prioritizes AI and engagement management, attracting a diverse range of businesses, particularly beneficial for those focused on customer acquisition and improvement of internal communication. Each product tailors its features to address varying operational needs, catering to specific user segments and industries. ...

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InteliWISE Live Chat

Live Chat ? powered by AI for enterprise use, also ... - Inteliwise

4.24

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InteliWISE Live Chat

4.24
★★★★★
★★★★★
Live Chat ? powered by AI for enterprise use, also ... - Inteliwise

Tidio live chat is highly favored by large enterprises, particularly in telecommunications and IT, due to its robust integration and extensive vendor support. InteliWISE Live Chat is more popular among smaller enterprises and excels in helpdesk management and AI capabilities, appealing to software and service industries. Both aim to enhance sales and customer relationships but cater to differing scales and operational needs. ...

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Velaro Platforms

Platforms | Velaro Live Chat Software

4.21

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Velaro Platforms

4.21
★★★★★
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Platforms | Velaro Live Chat Software

Both Tidio live chat and Velaro Platforms offer diverse live chat solutions, each tailoring to specific operational and strategic needs. Tidio excels in helpdesk and communication management, ideal for large enterprises in IT and telecommunications. Velaro Platforms shines in engagement and workflow management, suitable for information technology services and retail industries. Tidio's strength is ease of migration, while Velaro focuses on integration and analytics capabilities. Both provide robust 24/7 support, but the types of support reflect their distinct user preferences and operational complexities. ...

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Liveperson LiveEngage

LivePerson: The World's #1 AI-Powered Messaging Platform for ...

4.16

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Liveperson LiveEngage

4.16
★★★★★
★★★★★
LivePerson: The World's #1 AI-Powered Messaging Platform for ...

Liveperson LiveEngage and Tidio live chat both serve diverse businesses with live chat solutions, yet they cater to distinct needs. Liveperson LiveEngage excels in customer engagement management and leverages AI for dynamic interactions, attracting enterprises seeking in-depth analytics. Tidio live chat, meanwhile, emphasizes helpdesk management and the generation of new leads, making it appealing for larger enterprises desiring robust onboarding and engagement capabilities. Both provide comprehensive support, ensuring users find necessary help amid varying complexities. ...

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Rocket.Chat

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

4.15

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Rocket.Chat

4.15
★★★★★
★★★★★
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Rocket.Chat and Tidio live chat both excel in live chat solutions but serve different operational needs. Rocket.Chat offers strong collaboration capabilities beneficial for enterprises focusing on internal communications and stakeholder relations. Tidio live chat, by contrast, shines in customer engagement and acquisition, making it ideal for businesses keen on boosting customer relationships and sales. While Rocket.Chat excels in security and integration for tech-oriented workflows, Tidio live chat provides robust support and onboarding, catering to diverse industries with flexibility and ease. ...

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QuickSilver Collaboration Suite

QuickSilver Collaboration Suite

4.09

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QuickSilver Collaboration Suite

4.09
★★★★★
★★★★★
QuickSilver Collaboration Suite

Quicksilver-collaboration-suite, BroadVision QuickSilver, is a powerful tool for creating and managing complex documents. It enables businesses to publish in various languages and formats.

EngageBay Marketing

All-in-one marketing, sales, support CRM that attract targeted web visitors, engage and capture leads

4.00

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EngageBay Marketing

4.00
★★★★★
★★★★★
All-in-one marketing, sales, support CRM that attract targeted web visitors, engage and capture leads

EngageBay Marketing is an all-in-one Marketing and Sales CRM software that attract targeted web visitors, engage and capture leads, nurture and turn them into happy customers. It's an affordable HubSpot for small and medium businesses. It helps to enhance customer relationships, increase sales and revenue and acquire customers. ...

EngageBay combines lead generation, email marketing, marketing automation, CRM, and social media engagement. It allows users to create email campaigns and automate marketing processes and sales funnels. Its marketing suite provides businesses with the tools to design, manage, and run customized marketing campaigns. It offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines.

Some of its features include attracting the right audience to the website using the marketing tools, engage visitors and capture leads, effortlessly nurture the audience with email marketing automation, free CRM to view the deal pipeline and track the status of every deal, boost the productivity of the support agents by creating tasks and many more.

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