Home Contact Center Software Fluentstream Fluentstream Alternatives
Top 34 Fluentstream Alternatives : 2025
VICIdial
VICIdial.com: Open- Source contact center solution..
Fluentstream UCaas and VICIdial serve in the Contact Center Software category but cater to different operational needs. Fluentstream UCaas excels in sales call management and call recording, catering primarily to large enterprises in healthcare and marketing. In contrast, VICIdial shines in helpdesk and workflow management, appealing mostly to IT and telecommunications sectors with its AI capabilities. Both offer robust vendor support, yet Fluentstream UCaas focuses more on security, while VICIdial emphasizes data handling efficiency. ...
Vocalcom
AI Powered Contact Center Software
Fluentstream UCaas excels in sales call management and call recording, targeting large enterprises and healthcare industries. Vocalcom emphasizes engagement and communication management, appealing to IT and energy sectors. Each offers strong support but differs in functionality and target markets. ...
Exotel
Cloud Communication APIs for Calls, SMS, User verifications and more
Fluentstream UCaas and Exotel cater to diverse needs within the Contact Center Software category. Fluentstream UCaas focuses on enhancing internal communication and collaboration, while Exotel excels in managing large-scale customer interactions. Fluentstream is geared towards enterprises in healthcare and marketing, offering robust compliance and integration features. Meanwhile, Exotel targets industries such as financial services, emphasizing call management and engagement monitoring. Both provide extensive 24/7 support but differ in industry focus and core capabilities. ...
Appointy
Appointy to help you get new customers
Appointy offers comprehensive online scheduling tools in a user-friendly interface. Businesses can grow and manage efficiently with its powerful features.
Bright Pattern
Contact Center Software | Cloud-Based
Bright Pattern and Fluentstream UCaas both cater to the contact center software domain but serve different operational needs. Bright Pattern is favored by large enterprises and industries like telecommunications and management consulting, offering robust integration and a wide array of support channels. Fluentstream UCaas targets large enterprises, focusing on communication enhancement, with notable strengths in compliance and security for industries such as healthcare and marketing. ...
VictorOps
DevOps Incident Management & IT Alerting Platform
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
CloudTalk
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
Fluentstream UCaas excels in supporting large enterprises with robust sales call management and advanced communications capabilities, making it favorably suited for industries like healthcare and marketing. In contrast, CloudTalk is a versatile solution popular in marketing and IT sectors. It offers broader market reach with strong helpdesk and sales functionality. Both products feature 24/7 support, but CloudTalk’s onboarding support makes it more approachable for a diverse range of business scales. ...
UJET
Take your customer support into the digital age
Fluentstream UCaas and UJET both cater to contact center operations but focus on distinct aspects. Fluentstream excels in sales call management and call recording, aligning with complex business environments in healthcare and marketing. UJET, with its robust engagement and helpdesk features, targets enhanced customer relationships in consumer services and software industries. Both products offer comprehensive support, though Fluentstream is favored by large enterprises, while UJET caters to diverse business sizes. ...
Talkdesk
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Fluentstream UCaas and Talkdesk both offer robust contact center solutions tailored to various business needs. Fluentstream UCaas focuses on enhancing internal communication and brand awareness, with strong support for compliance and data integration. Talkdesk excels in customer acquisition and relationship enhancement, offering powerful AI features and comprehensive analytics. Large enterprises predominately choose Fluentstream, while Talkdesk serves a wide range of segments from small to large enterprises, especially in tech and finance. ...
UniTel Voice
Virtual Phone Systems for Small Businesses ...
Fluentstream UCaas excels in internal communication and sales call management, appealing to large enterprises in healthcare and marketing industries. Its standout features include compliance and custom reports, supported by robust 24/7 customer service. In contrast, UniTel Voice targets customer acquisition and ROI improvement, favored by IT and real estate sectors. Its core strength lies in extensive data management capabilities, making it attractive to small and large enterprises. UniTel Voice also emphasizes strong phone support for efficient communication. ...
Nextiva
Unified Customer Experience Management Platform
Nextiva Customer Relationship Suite helps firms manage sales and customer service interactions. It communicates with customers on any channel, works with the team in real-time to solve issues, customer data and analytics to make the best business decision for growth. ...
Nextiva Customer Relationship Suite manages sales and customer support with one powerful CRM workspace, takes the guesswork out of customer relationships, tracks and analyzes the entire pipeline for valuable hidden business insights.
Key features include a customer experience score, sentiment score, smart topics, and rules engine (NextSTEP).
Aircall.io
Aircall | Cloud Call Center Software & Business Phone System
Fluentstream UCaas and Aircall.io are both strong contenders in the contact center software arena, each with unique strengths. Fluentstream UCaas stands out for its comprehensive compliance and data management capabilities, appealing to large enterprises. Aircall.io offers superior integration and advanced analytics, making it ideal for diverse industries, including financial services. Consider your specific operational needs and industry when choosing between these solutions. ...
Google Voice
Smart voice calling on all your devices
Google Voice provides one number for all phones, with features like voicemail, call screening, and free US long distance. It offers low international rates and SMS capabilities.
Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Fluentstream UCaaS and Freshdesk Contact Center serve as key solutions in the Contact Center Software category, each with unique features and support offerings. Fluentstream UCaaS shines with its focus on sales call management and robust compliance features, making it suitable for the healthcare and marketing sectors. Freshdesk Contact Center excels in helpdesk and engagement management, backed by AI capabilities and 24/7 support, appealing to IT and hospitality industries. Both products address the diverse needs of enterprises but cater to different industry environments for optimal operational workflows. ...
Dialpad Ai Contact Center
Customer service software with AI-enabled real-time assist, sentiment analysis, and more.
Fluentstream UCaas is ideal for large enterprises needing robust internal collaboration with features like call recording and compliance. In contrast, Dialpad Ai Contact Center excels in diverse environments with AI-driven insights and extensive call management capabilities, supporting industries like IT and real estate. Each caters to specific operational needs, allowing businesses to select based on their strategic communication and customer relationship goals. ...
NICE Customer Journey Analytics
Interaction of a customer with your business
Fluentstream UCaas and NICE Customer Journey Analytics both excel in the contact center software category. Fluentstream UCaas focuses on improving internal communications and supporting large enterprises, showing strengths in sales call and communication management. It is robust in data handling with strong compliance and integration features. On the other hand, NICE Customer Journey Analytics is tailored towards enhancing customer relationships and operational efficiency, with a focus on small to mid-market segments. It leverages AI-powered features for customer satisfaction measurement, ideal for industries like financial services and insurance. ...
3CX Phone System
3CX: Open Standards Software IP PBX
Fluentstream UCaas is tailored for large enterprises, excelling in call management and internal communications. Its strength lies in compliance and data handling. On the other hand, 3CX Phone System serves a broader market, focusing on call management and collaboration, with added AI capabilities. While Fluentstream offers robust support options, 3CX emphasizes ease of migration and IT service integration, suitable for a diverse range of industries. ...
Genesys PureConnect
Genesys | all-in-one omnichannel contact center and communications solution
Fluentstream UCaas and Genesys PureConnect serve different roles within contact center software solutions. Fluentstream UCaas is tailored more for large enterprises, fitting into industries like healthcare and marketing with strong emphasis on internal communications and integrations. Genesys PureConnect caters to a wider audience, including small to large enterprises, focusing on customer engagement and communication efficiency across diverse sectors like telecommunications. Both offer comprehensive support, but Genesys PureConnect has broader channel support and integrations, making it ideal for dynamic customer interaction scenarios. ...
RingCentral Contact Center
Digital Customer Engagement Software for Greater Customer Experience
RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more. ...
RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.
RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.
Toky
Business Phone System & Integrated VoIP Service
In the world of contact center software, Fluentstream UCaaS and Toky offer unique strengths. Fluentstream UCaaS shines with enterprise-level features and 24/7 support, catering to large businesses in various sectors, including healthcare and marketing. Toky, with its robust sales call management and powerful data capabilities, suits diverse industries, particularly in financial and IT services. Both aim to enhance communications, but Fluentstream UCaaS is more geared towards internal collaboration, while Toky focuses heavily on sales growth and integration. ...
Dialpad Ai Voice
AI business phone system to improve your workflows and customer experience
Dialpad Ai Voice is a cloud-based phone system that makes connecting teams easier with voice, messaging, and integrations across existing devices. It helps to improve internal communication, increase sales and revenue, and shorten ramp-up time. ...
Dialpad Ai Voice helps with business conversations regardless of any device or location. All it takes is a download or desk phone to get the team connected. It helps to work in real time and get back to running the team.
Its features include fast deployment, seamless integrations, voice intelligence that automatically captures conversation, call analytics, and many more.
RingCentral MVP
Unified Platform that combines messaging, video, and phone calls
RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities. ...
It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.
Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.
CallHippo
Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe
In comparing Fluentstream UCaaS and CallHippo, both solutions target contact center needs but differ in focus. Fluentstream UCaaS suits large enterprises in healthcare and marketing with strong internal communication capabilities and comprehensive support. Conversely, CallHippo attracts diverse industries, emphasizing international expansion, customer acquisition, and advanced analytics. Both products offer robust features, but their usability aligns differently with strategic goals, making choice dependent on specific business needs. ...
Calabrio ONE
Contact Center Workforce Optimization | Calabrio ONE
Fluentstream UCaas and Calabrio ONE both offer robust solutions in the contact center software category, but they cater to different business needs and scales. Fluentstream UCaas excels in large enterprise environments, providing extensive sales call management and comprehensive support features, making it ideal for industries like healthcare and HR. Calabrio ONE, meanwhile, is tailored towards mid-market and small enterprises, with a focus on engagement management and AI-powered analytics, serving industries such as education and government. Both products offer unique strengths in enhancing customer relationships and operational productivity. ...
CallFinder
Connect with their customers and turn daily interactions into great customer experiences
Fluentstream UCaaS and CallFinder cater to the Contact Center Software market with distinct strengths. Fluentstream excels in integration and data handling features, suited for large enterprises needing robust communication tools. It often serves healthcare and marketing industries requiring compliance and security. CallFinder, rich in analytics and call management capabilities, supports enterprises and specializes in efficiency improvement. Its AI features attract users from telecommunications and automotive sectors. ...
MightyCall
The backbone of any virtual phone system - MightyCall
Fluentstream UCaas is ideal for large enterprises with a focus on call management and health care, marketing, and human resources industries. It supports complex workflows with strong compliance and data management features. MightyCall is more versatile across enterprise sizes, excellent for improving customer acquisition and communications, especially in tech and hospitality. Its standout capabilities include extensive call management and AI features. Each product caters differently to industry demands, offering specific alignment with operational needs. ...
Branded Bridge Line
Simple & Reliable Audio Conference Call Service for Your Business
Branded Bridge Line is an audio conference call service that offers secure audio conference lines equipped with high-quality audio with guaranteed safe and clear calls every time. It helps to acquire customers, build brand awareness and improve brand engagement. ...
Branded Bridge Line offers the convenience and efficiency of a PINless conference call which is safe and secure. It supports conference calls with more number of participants, clear audio and screen-sharing capabilities for an effective and productive meeting.
Some of its features include PIN-less conference calling, dedicated and secure conference lines, toll-free and international numbers, unlimited conferencing, screen sharing, call recording, call transcription and many more.
Cisco Jabber
Collaboration software providing unified communications through instant messaging, voice and video calls
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing. ...
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
Five9
Leading Cloud Contact Center Platform for the Digital Enterprise
Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud. Business takes advantage of secure, reliable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results. ...
Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. The cloud-based solution provides omnichannel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.
The inbound call center distinguishes a brand in the crowded marketplace. Preview Dialer is an outbound call center that allows sales reps to review customer contact records prior to dialing. The blended call center enables follow-ups and courtesy calls during slow periods of the day. Omnichannel call center features the engagement of customizable channels.
Zultys
Make working from anywhere work for everyone.
Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.
NICE CXone
Complete CXi Platform for every journey
Fluentstream UCaas excels in sales call management and offers robust vendor support via multiple channels. It focuses on improving internal communications and is well-suited for large enterprises, especially in healthcare and marketing. NICE CXone supports expansive helpdesk and customer feedback management, aiming to enhance customer relationships. The product is favored by a wide range of industries, indicating its versatility. Both products offer reliable 24/7 support, but NICE CXone reaches a broader audience, including small businesses. ...
8x8 Business Phone
Powerful cloud business phone system with mobility, reliability and collaboration
Fluentstream UCaaS and 8x8 Business Phone stand out in the Contact Center Software sector by offering robust sales call management and call recording features. Fluentstream UCaaS excels in data handling and security, making it ideal for large enterprises, especially in healthcare. 8x8 Business Phone focuses on international reach and collaboration, offering AI-powered capabilities, catering to diverse businesses, including IT services. Both products provide comprehensive 24/7 support, catering to varying business sizes with distinct industry needs. ...
Intermedia Contact Center
improves customer interactions for businesses of any size and helps you differentiate from the competition where it matters most
Fluentstream UCaaS shines with its robust sales call management capabilities and strong integration features, making it a solid choice for large enterprises in healthcare and marketing sectors. Intermedia Contact Center excels in enhancing customer relationships and offers a comprehensive suite for collaboration and security, appealing to enterprises in consumer services and retail industries, looking for efficient onboarding and scalable solutions. ...
Alvaria
Enterprise Contact Center Solutions
Fluentstream UCaas suits large enterprises needing sales call management and collaboration, with solid compliance and privacy features. Alvaria excels in engagement and loyalty management, offering advanced analytics and AI. Both offer 24/7 support, but Fluentstream focuses on traditional channels, whereas Alvaria leverages mobile and omnichannel paths. Enterprises in healthcare, marketing, and HR often choose Fluentstream, while Alvaria appeals to firms driven by customer engagement and lifetime value. ...