Fluentstream: FluentStream-UCaaS offers a cloud-hosted business communications solution ideal for small and medium businesses. It includes essential talk, text, and reporting features to ensure customer connectivity.
Cisco Jabber: Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
This comparison report of Fluentstream vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 10429 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Fluentstream and Cisco Jabber
Fluentstream, Dialpad Ai Contact Center, CloudTalk, etc., belong to a category of solutions that help Contact Center Software, whereas Cisco Jabber, Google Hangouts Chat, Flock, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Fluentstream covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Fluentstream and Cisco Jabber: Best activities based on customer satisfaction
Fluentstream in Action: Unique Activities
How does Fluentstream address your Helpdesk Management Challenges?
"...Customer service is extremely friendly, prompt, and follows up after they have completed a request to ensure everything is still going smoothly after the call for help - this is rather unique! . ...." Peer review by Mike Z., Vice President, Human Resources
Cisco Jabber in Action: Unique Activities
What makes Cisco Jabber ideal for Collaboration?
"...This communication software is impressive and easily rivals many of the other well-known audio/video conferencing programs...." Peer review by Jessica J., Adjunct Professor , Education
How does Cisco Jabber facilitate Communication Management?
"...It has a lot of features that allow you to manage communication to Contacts all from in Jabber...." Peer review by Jeff S., Desktop Engineer, Information Technology and Services
How does Cisco Jabber address your Conference Call Management Challenges?
"...Cisco Jabber makes catching up on voicemail, placing calls directly from my laptop, and holding conference calls very easy...." Peer review by User
How can Cisco Jabber enhance your Contact List Management process?
"...I like that you can chat right from your contacts list...." Peer review by Jennifer C
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Launch new products
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
- See 3 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Establish thought leadership
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Improve visibility
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Scale best practices
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Increase sales & revenue
- See 8 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Fluentstream peer evidence is 100% SMB and Mid-Market. Cisco Jabber peer evidence is 70% Enterprise.
| Fluentstream | Cisco Jabber | |
|---|---|---|
| Peer score | 4.6 | 4.2 |
| Peer insights | 1148 | 9281 |
| Top industries |
Hospital & Health Care 17.0%
Marketing And Advertising 12.0%
Human Resources 10.0%
|
Information Technology And Services 18.0%
Computer Software 17.0%
Hospital & Health Care 8.0%
|
| SMB and Mid-Market | 100.0% | 30.0% |
| Enterprise | 0.0% | 70.0% |
| Pricing | Fluentstream |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Fluentstream news
FluentStream Wins Bronze Stevie® Award in 2026 Stevie Awards for Great ...
FluentStream has been awarded the Bronze Stevie® Award in the 2026 Stevie Awards for Great Employers, marking its third consecutive year of recognition. The award highlights FluentStream's commitment to a remote-first, people-centric culture, with initiatives like all-hands meetings, performance check-ins, and employee stock purchase opportunities.
Latest Cisco Jabber news
The old new thing: Cisco and retro tech are back and forming the AI buildouts backbone
Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.