Zultys Overview

Zultys offers a unified communications platform that enhances business communication by integrating various channels into a single, easy-to-use system. This platform is designed for businesses of all sizes, facilitating seamless communication whether teams are remote or in-office. Zultys supports omnichannel customer engagement, ensuring that businesses can interact with clients and stakeholders through multiple touchpoints effectively. The platform's reliability and security features are particularly beneficial for industries that require robust communication solutions. A unique aspect of Zultys is its ability to streamline communication processes, which can lead to increased productivity and potentially higher ROI for businesses. With its focus on user-friendly operations, Zultys is positioned as a strategic tool for organizations aiming to optimize their communication infrastructure.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Zultys.

Other use cases:

  • Call Recording
  • Communication Management
  • Contact List Management
  • Social Media Analytics
  • Workflow Management
  • Proposal & Quote Management
  • Call Scoring
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zultys.

Other priorities:

  • Acquire Customers
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
  • Improve ROI
See all business priorities See less business priorities

Zultys Use-Cases and Business Priorities: Customer Satisfaction Data

Zultys works with different mediums / channels such as Offline. Events. Trade Shows etc.

Zultys's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Zultys support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zultys analytics capabilities include Custom Reports, and Analytics.

Reviews

"...As well as the option to install the tool in the call contact center, in it by means of a group of reception of calls queues..." Peer review by Edgar L, I am a happy customer to connect to my office location by forticlient

Peer review evidence (same sources as the product rating summary)

"...Promotes teamwork and collaboration...." MXvideo :: ZULTYS Business Phone Solutions
"...In the same way in this daily service as this call center...." Peer review by Fabian Q, I am a fanic customer of forticlient
"...One-touch call transfer and conference...." ZIP 43G IP Phone :: ZULTYS Business Phone Solutions

Zultys, Lokalise, Miro, Troop Messenger, Sage Expense Management (formerly Fyle), etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.

Popular Business Setting

for Zultys

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zultys is popular in Marketing And Advertising, Financial Services, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Zultys Customer wins, Customer success stories, Case studies

What solutions does Zultys provide for Collaboration?

How can Zultys enhance your Helpdesk Management process?

How can Zultys enhance your Conference Call Management process?

How does Zultys address your Call Recording Challenges?

What solutions does Zultys provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Zultys solved their Collaboration and Productivity needs. Cuspera uses 1049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Princeton Orthopaedic Associates - Hospital & Health Care - Medium

Zultys helped Princeton Orthopaedic Associates connect six offices with a unified communications platform. The old phone system caused dropped calls and confusion with multiple fax systems. Zultys pr...ovided integrated faxing, analytics, and call recording. Staff now use video chat, group chat, and mobile access for better teamwork. The new system improved patient care, cut licensing costs, and boosted staff efficiency.

Ken Garff Automotive - Automotive - Large

Zultys unified communications system helped Ken Garff Automotive cut costs and improve customer service. The company replaced its old phone system with Zultys MX250 IP PBXs and MXmeeting web collabor...ation. This solution connected 39 locations into one seamless network. Ken Garff Automotive saw immediate savings and better productivity. Management gained new business intelligence and reporting tools.

Provident Funding - Financial Services - Large

Zultys MX250 IP PBX helped Provident Funding cut telecom costs by up to $300,000 a year. The mortgage lender replaced disparate phone systems with a centralized VoIP solution. This simplified network... management and reduced equipment needs. The company eliminated third-party maintenance fees and gained control over communications costs. IVR features improved customer service and efficiency.

 

Princeton Orthopaedic Associates - Hospital & Health Care - Medium

Princeton, USA

Zultys helped Princeton Orthopaedic Associates connect six offices with a new communications platform. The old phone system caused dropped calls and confusion with multiple fax systems. Zultys integr...ated faxing, analytics, and call recording to improve communication. Staff now use video chat, group chat, and mobile access for better patient care. The practice reduced licensing costs and improved staff efficiency with call analytics. Patient experience and internal collaboration both improved.

 

Ken Garff Automotive - Automotive - Large

Salt Lake City, USA

Ken Garff Automotive replaced its old phone system with Zultys VoIP and unified communications. The new system connected 39 locations, cut costs, and improved customer service. Staff now use video ca...lling, chat, and web meetings. Management gained better business intelligence and reporting. The Zultys solution turned communications from a cost center into a profit center.

 

Provident Funding - Financial Services - Large

San Bruno, USA

Provident Funding used Zultys MX250 IP PBX to centralize its phone systems. The company replaced disparate networks with a single VoIP solution. This move cut telecom and maintenance costs, saving up... to $800,000 a year. Employees now manage calls more easily and can add phones without third-party help. The new system improved customer service and made future growth simpler.

Frequently Asked Questions(FAQ)

for Zultys

What is Zultys used for?

Zultys is a Collaboration and Productivity Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Helpdesk Management and Conference Call Management .

What are the top features of Zultys?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Zultys.

Who uses Zultys?

Zultys is used by Marketing And Advertising, Financial Services and Education among other industries.

What are Zultys alternatives?

Lokalise, Miro, Troop Messenger and Sage Expense Management (Formerly Fyle) are popular alternatives for Zultys.

Where is Zultys located?

Zultys is headquartered at 785 Lucerne Drive, Sunnyvale, CA 94085-5327, US.
lightning

Peers used Zultys for collaboration and helpdesk management

Zultys Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5

Read Reviews (109)
Analytics

4.07/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5

Read Reviews (109)
Analytics

4.07/5

Read Reviews (11)

Software Failure Risk Guidance

?

for Zultys

Overall Risk Meter

Low Medium High

Top Failure Risks for Zultys

Zultys, Inc. News

Product

Zultys Launches AI Receptionist and Real-Time Call Insights

Zultys has launched Release 19 and ZAC 10, introducing AI-driven features like real-time call transcription, sentiment analysis, and the Zultys AI Receptionist. This update replaces traditional systems with AI auto attendants, enhancing call routing and interaction insights. The platform now offers centralized call logs and improved interface consistency, with flexible AI deployment options available.

Product

AI?Driven UC Suite Release 19 with Zultys AI Receptionist

Zultys has launched Release 19, integrating AI-driven features like real-time captions, sentiment analytics, and a 24/7 AI Receptionist into its unified communications platform. These enhancements aim to improve accessibility, productivity, and customer satisfaction by enabling real-time dialogue insights and seamless call routing. The update also includes ZAC 10 and Mobile ZAC 2.2, offering enhanced device parity and supervisor tools.

Product

Zultys Introduces AI-Powered Productivity Tools with Latest ...

Zultys has launched new AI-powered productivity tools designed to enhance communication and collaboration. These tools aim to improve efficiency and streamline workflows for businesses using Zultys' solutions.

Product

Zultys Introduces AI-Powered Productivity Tools with ...

Zultys has launched Release 19, introducing AI-driven productivity tools and the new Zultys AI Receptionist. The release includes features like real-time closed captions, sentiment analysis, and AI-powered voice agents to enhance business communications. These tools aim to improve decision-making and customer experience by turning conversations into actionable data.

Zultys, Inc. Profile

Company Name

Zultys, Inc.

Company Website

https://www.zultys.com/

HQ Location

785 Lucerne Drive, Sunnyvale, CA 94085-5327, US

Employees

101-250

Social

Financials

PRIVATE