Zultys Overview
Zultys offers a unified communications platform that enhances business communication by integrating various channels into a single, easy-to-use system. This platform is designed for businesses of all sizes, facilitating seamless communication whether teams are remote or in-office. Zultys supports omnichannel customer engagement, ensuring that businesses can interact with clients and stakeholders through multiple touchpoints effectively. The platform's reliability and security features are particularly beneficial for industries that require robust communication solutions. A unique aspect of Zultys is its ability to streamline communication processes, which can lead to increased productivity and potentially higher ROI for businesses. With its focus on user-friendly operations, Zultys is positioned as a strategic tool for organizations aiming to optimize their communication infrastructure.
Use Cases
Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Zultys.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zultys.
Zultys Use-Cases and Business Priorities: Customer Satisfaction Data
Zultys works with different mediums / channels such as Offline. Events. Trade Shows etc.
Zultys's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Zultys support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zultys analytics capabilities include Custom Reports, and Analytics.
Reviews
"...As well as the characteristics of any telephone, such as transferring calls, conducting conferences...." Peer review by Edgar L, I am a happy customer to connect to my office location by forticlient
Peer review evidence (same sources as the product rating summary)
"...Eliminate expensive hosted web and audio conference services and extra fax lines, use Zultys for all your communications needs. ..." Small Business :: ZULTYS Business Phone Solutions
"...I totally recommend the tool to save costs and additionally manage a call center with quality of service...." Peer review by GABRIEL J, I am a virtual user of online calls through Zultys Mxie
"...Launch interactive web conferences...." MXIE Software :: ZULTYS Business Phone Solutions
Zultys, Lokalise, Miro, Troop Messenger, Sage Expense Management (formerly Fyle), etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.
Popular Business Setting
for Zultys
Top Industries
- Marketing and Advertising
- Financial Services
- Education
Popular in
- Mid Market
- Small Business
- Enterprise
Zultys is popular in Marketing And Advertising, Financial Services, and Education and is widely used by Mid Market, Small Business, and Enterprise.
Zultys Customer wins, Customer success stories, Case studies
How efficiently Does Zultys manage your Collaboration?
How can Zultys optimize your Helpdesk Management Workflow?
What solutions does Zultys provide for Conference Call Management?
How efficiently Does Zultys manage your Call Recording?
Why is Zultys the best choice for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Zultys solved their Collaboration and Productivity needs. Cuspera uses 1049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Princeton Orthopaedic Associates - Hospital & Health Care - Medium
Ken Garff Automotive - Automotive - Large
Provident Funding - Financial Services - Large
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zultys
What is Zultys used for?
What are the top features of Zultys?
Who uses Zultys?
What are Zultys alternatives?
Where is Zultys located?
Peers used Zultys for collaboration and helpdesk management
Zultys Competitors
Zultys Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (11) |
Software Failure Risk Guidance
?for Zultys
Overall Risk Meter
Top Failure Risks for Zultys
Zultys, Inc. News
Zultys Recognized with 2026 Visionary Spotlight Award for Customer Service
Zultys received the 2026 Visionary Spotlight Award for Customer Service from ChannelVision Magazine. This recognition highlights Zultys' commitment to providing exceptional customer and partner support through its U.S.-based Level 3 support team and innovative features like the "easy" button on Zultys Cloud Services deployment phones.
Zultys Launches AI Receptionist and Real-Time Call Insights
Zultys has launched Release 19 and ZAC 10, introducing AI-driven features like real-time call transcription, sentiment analysis, and the Zultys AI Receptionist. This update replaces traditional systems with AI auto attendants, enhancing call routing and interaction insights. The platform now offers centralized call logs and improved interface consistency, with flexible AI deployment options available.
AI?Driven UC Suite Release 19 with Zultys AI Receptionist
Zultys has launched Release 19, integrating AI-driven features like real-time captions, sentiment analytics, and a 24/7 AI Receptionist into its unified communications platform. These enhancements aim to improve accessibility, productivity, and customer satisfaction by enabling real-time dialogue insights and seamless call routing. The update also includes ZAC 10 and Mobile ZAC 2.2, offering enhanced device parity and supervisor tools.
Zultys Rolls Out AI Productivity Tools and AI Receptionist
Zultys has launched Release 19 and ZAC 10, introducing AI-driven features like real-time captions, sentiment analysis, and AI-generated transcripts. The new Zultys AI Receptionist uses conversational AI for intelligent call routing. These updates aim to enhance user experience and decision-making by transforming conversations into actionable data. Release 19, ZAC 10, and Mobile ZAC 2.2 are now available, offering flexible deployment options.
Zultys, Inc. Profile
Company Name
Zultys, Inc.
Company Website
https://www.zultys.com/HQ Location
785 Lucerne Drive, Sunnyvale, CA 94085-5327, US
Employees
101-250
Social
Financials
PRIVATE
