Zultys Overview

Zultys offers a unified communications platform that enhances business communication by integrating various channels into a single, easy-to-use system. This platform is designed for businesses of all sizes, facilitating seamless communication whether teams are remote or in-office. Zultys supports omnichannel customer engagement, ensuring that businesses can interact with clients and stakeholders through multiple touchpoints effectively. The platform's reliability and security features are particularly beneficial for industries that require robust communication solutions. A unique aspect of Zultys is its ability to streamline communication processes, which can lead to increased productivity and potentially higher ROI for businesses. With its focus on user-friendly operations, Zultys is positioned as a strategic tool for organizations aiming to optimize their communication infrastructure.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Zultys.

Other use cases:

  • Call Recording
  • Communication Management
  • Contact List Management
  • Social Media Analytics
  • Workflow Management
  • Proposal & Quote Management
  • Call Scoring
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zultys.

Other priorities:

  • Acquire Customers
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
  • Improve ROI
See all business priorities See less business priorities

Zultys Use-Cases and Business Priorities: Customer Satisfaction Data

Zultys works with different mediums / channels such as Offline. Events. Trade Shows etc.

Zultys's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Zultys support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zultys analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I totally recommend the tool to save costs and additionally manage a call center with quality of service...." Peer review by GABRIEL J, I am a virtual user of online calls through Zultys Mxie

Zultys, Lokalise, Miro, Troop Messenger, Fyle, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.

Popular Business Setting

for Zultys

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zultys is popular in Marketing And Advertising, Financial Services, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Zultys Customer wins, Customer success stories, Case studies

How does Zultys facilitate Collaboration?

How can Zultys optimize your Helpdesk Management Workflow?

How does Zultys facilitate Conference Call Management?

What Are the key features of Zultys for Call Recording?

How does Zultys address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Zultys solved their Collaboration and Productivity needs. Cuspera uses 1049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Princeton Orthopaedic Associates - Hospital & Health Care - Medium

Zultys helped Princeton Orthopaedic Associates connect six offices with a unified communications platform. The old phone system caused dropped calls and confusion with multiple fax systems. Zultys pr...ovided integrated faxing, analytics, and call recording. Staff now use video chat, group chat, and mobile access for better teamwork. The new system improved patient care, cut licensing costs, and boosted staff efficiency.

Read on →

Ken Garff Automotive - Automotive - Large

Zultys unified communications system helped Ken Garff Automotive cut costs and improve customer service. The company replaced its old phone system with Zultys MX250 IP PBXs and MXmeeting web collabor...ation. This solution connected 39 locations into one seamless network. Ken Garff Automotive saw immediate savings and better productivity. Management gained new business intelligence and reporting tools.

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Provident Funding - Financial Services - Large

Zultys MX250 IP PBX helped Provident Funding cut telecom costs by up to $300,000 a year. The mortgage lender replaced disparate phone systems with a centralized VoIP solution. This simplified network... management and reduced equipment needs. The company eliminated third-party maintenance fees and gained control over communications costs. IVR features improved customer service and efficiency.

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Provident Funding - Financial Services - Large

Zultys MX250 IP PBX helped Provident Funding cut telecom costs by up to $300,000 a year. The company replaced disparate phone systems with a centralized VoIP solution. This simplified network mainten...ance and let them add phones faster. Open standards support enabled easy integration and cost control. Provident expects to save $500,000 more by reducing PRIs. Employees now enjoy easier call management and improved productivity.

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Ken Garff Automotive - Automotive - Very Large

Zultys unified communications replaced Ken Garff Automotive's old phone system. The company connected 39 locations with MX250 IP PBXs and Zultys IP phones. They cut costs by moving to SIP trunking an...d eliminated expensive third-party services. The new system improved productivity, customer service, and internal communication. Ken Garff Automotive saw immediate ROI and enhanced scalability across all sites.

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Princeton Orthopaedic Associates (POA) - Hospital & Health Care

Zultys unified communications platform helped Princeton Orthopaedic Associates connect six offices and improve patient care. Their old phone system caused dropped calls, downtime, and confusion with ...multiple fax systems. Zultys provided integrated faxing, analytics, call recording, and better wireless connectivity. Staff now use video chat, group chat, and conference calling on any device. The new system improved communication, efficiency, and accessibility for doctors and staff.

Read on →

Frequently Asked Questions(FAQ)

for Zultys

What is Zultys used for?

Zultys is a Collaboration and Productivity Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Helpdesk Management and Conference Call Management .

What are the top features of Zultys?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Zultys.

Who uses Zultys?

Zultys is used by Marketing And Advertising, Financial Services and Education among other industries.

What are Zultys alternatives?

Lokalise, Miro, Troop Messenger and Fyle are popular alternatives for Zultys.

Where is Zultys located?

Zultys is headquartered at 785 Lucerne Drive, Sunnyvale, CA 94085-5327, US.
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Peers used Zultys for collaboration and helpdesk management

Zultys Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (109)
Analytics

4.07/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (109)
Analytics

4.07/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Zultys

Overall Risk Meter

Low Medium High

Top Failure Risks for Zultys

Zultys, Inc. News

Product

Zultys Earns ClassLink Telephony Certification, Expanding Opportunities in Education and ...

Zultys has achieved ClassLink Telephony Certification, enhancing its offerings in the state, local, and education (SLED) markets. This certification allows Zultys Partners to integrate seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) through ClassLink, improving access for schools and government agencies. The integration supports Zultys' hybrid deployment and security features, offering a competitive edge in the SLED sector.

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Product

Zultys Delivers Powerful Release 18.2 with New Integrations and Application Enhancements - Business Wire

Zultys has launched Release 18.2 with new integrations and enhancements for its applications.

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Awards

Zultys Peter Gasparro Recognized as Midwest Regional Channel Manager of the Year at 2024 Sandler Partners National Summit - Business Wire

Peter Gasparro from Zultys was honored as Midwest Regional Channel Manager of the Year at the 2024 Sandler Partners National Summit.

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Zultys, Inc. Profile

Company Name

Zultys, Inc.

Company Website

https://www.zultys.com/

HQ Location

785 Lucerne Drive, Sunnyvale, CA 94085-5327, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE