Google Voice Overview
Google Voice provides one number for all phones, with features like voicemail, call screening, and free US long distance. It offers low international rates and SMS capabilities.
Use Cases
Customers recommend Call Recording, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Voice.
Business Priorities
Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Google Voice.
Google Voice Use-Cases and Business Priorities: Customer Satisfaction Data
Google Voice works with different mediums / channels such as Phone Calls. Offline. Events etc.
Google Voice's features include Personalization, Recording, Voice Transcription, etc. and Google Voice support capabilities include Email Support, Chat Support, Phone Support, etc. also Google Voice analytics capabilities include Analytics, and Custom Reports.
Reviews
"...There are many servicecs that Google Voice has including transcribed voicemail, conference calling, and separate voicemails for different incoming numbers...." Peer review by Rachel Russell, Project Administrator, Raineri Construction
Peer review evidence (same sources as the product rating summary)
"...The transcription service is beneficial in documenting and recording calls...." Peer review by User
"...Next, you can easily add in other people to create a conference call as they call in...." Google Voice Conference Call Guide
"...Google Voice is an okay alternative to Skype and paid telephone services, and the fact that you can choose your own number is a plus, but the real value in Google Voice is being able to send text messages to other "real" phone numbers for free...." Peer review by Ryan P., Information Technology and Services
Google Voice, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Google Voice
Top Industries
- Hospital & Health Care
- Education
- Computer Software
Popular in
- Small Business
- Enterprise
- Large Enterprise
Google Voice is popular in Hospital & Health Care, Education, and Computer Software and is widely used by Small Business, Enterprise, and Large Enterprise.
Google Voice Customer wins, Customer success stories, Case studies
What solutions does Google Voice provide for Call Recording?
How can Google Voice enhance your Conference Call Management process?
What Are the key features of Google Voice for Communication Management?
How can Google Voice optimize your Helpdesk Management Workflow?
Why is Google Voice the best choice for Collaboration?
11 buyers and buying teams have used Cuspera to assess how well Google Voice solved their Community Management needs. Cuspera uses 2293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing Google Voice
What is Google Voice used for?
What are the top features of Google Voice?
Who uses Google Voice?
What are Google Voice alternatives?
Where is Google Voice located?
Peers used Google Voice for call recording and conference call management
Google Voice Competitors
Google Voice Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (82) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (86) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (82) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (86) |
Google Voice Integrations
Google Voice integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Google Voice
Software Failure Risk Guidance
?for Google Voice
Overall Risk Meter
Top Failure Risks for Google Voice
Google LLC News
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Google LLC Profile
Company Name
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A
