Google Voice Overview

Google Voice provides one number for all phones, with features like voicemail, call screening, and free US long distance. It offers low international rates and SMS capabilities.

Use Cases

Customers recommend Call Recording, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Voice.

Other use cases:

  • Helpdesk Management
  • Collaboration
  • Call Transcription
  • Engagement Management
  • Advertisement
  • Contact List Management
  • Digital Signature
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Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Google Voice.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Launch New Products
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
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Google Voice Use-Cases and Business Priorities: Customer Satisfaction Data

Google Voice works with different mediums / channels such as Phone Calls, Offline, Events, etc.

Google Voice's features include Personalization, Recording, Voice Transcription, etc.

Reviews

"...Sends voicemails to email...." Peer review by Consultant in Information Technology

Google Voice, UniTel Voice, Dialpad Ai Voice, Plivo, RingCentral MVP, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Voice

Top Industries

  • Hospital & Health Care
  • Education
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Google Voice is popular in Hospital & Health Care, Education, and Computer Software and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Google Voice Use Cases

How does Google Voice facilitate Call Recording?

Google Voice enables users to record incoming calls. This feature is useful for note-taking and compliance purposes. Users can easily record calls with one click and save transcripts of voicemails. However, Google Voice only allows recording of incoming calls.
"...It allows me to screen calls, do conference calls, and record calls as well...." Peer review by Kenneth J., Hospital & Health Care

How can Google Voice enhance your Conference Call Management process?

Google Voice allows you to create and manage conference calls easily. You can add participants to the call, and they do not need to use Google Voice. However, Google Voice lacks the ability to send meeting invitations.
"...And if you use it through the Google Hangouts portal, you can "face time" and conference call and share files...." Peer review by Beth Dash, Caption Editor, Contractor

How efficiently Does Google Voice manage your Communication Management?

What Are the key features of Google Voice for Helpdesk Management?

How does Google Voice address your Collaboration Challenges?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Google Voice solved their Community Management needs. Cuspera uses 2293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Frequently Asked Questions(FAQ)

for Google Voice

What is Google Voice used for?

Google Voice is a Community Management Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Call Recording, Conference Call Management and Communication Management .

What are the top features of Google Voice?

Personalization, Recording and Voice transcription are some of the top features of Google Voice.

Who uses Google Voice?

Google Voice is used by Hospital & Health Care, Education and Computer Software among other industries.

What are Google Voice alternatives?

UniTel Voice, Dialpad Ai Voice, Plivo and RingCentral MVP are popular alternatives for Google Voice.

Where is Google Voice located?

Google Voice is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Voice for call recording and conference call management

Google Voice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (82)
Analytics

4.21/5 ★

Read Reviews (21)
Custom Reports

3.15/5 ★

Read Reviews (86)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (82)
Analytics

4.21/5 ★

Read Reviews (21)
Custom Reports

3.15/5 ★

Read Reviews (86)

Software Failure Risk Guidance

?

for Google Voice

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Voice

Google News

CMA CGM Taps Google to Deploy AI Across Shipping, Ceva Logistics - Sourcing Journal

CMA CGM has partnered with Google to accelerate the integration of AI across its global operations, including its 3PL unit Ceva Logistics.

19 Jul 2024 - source

Google's Potential $23B Wiz Acquisition Would Be 'Monumental': Partners - CRN

The reported effort by Google to beef up its cloud and AI security offerings by potentially acquiring Wiz shows how central cybersecurity has ...

17 Jul 2024 - source

A new quantum computer breaks Google's quantum supremacy record by 100-fold

Google claimed it would have taken the world's most advanced classical supercomputer, Summit, approximately 10,000 years to finish the task. It ...

12 Jul 2024 - source

Google Profile

Company Name

Google

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A