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Genesys Cloud: Reviews, Testimonials and Expert Opinions
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Top 14 Genesys Cloud Alternatives
Oracle Advertising and Customer Experience (CX)
CX Cloud to build, manage, and maintain customer relationships.
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conve...
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Twilio
APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable
Twilio is a cloud communication platform that powers the future of business communications enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. It helps to ente...
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Relay Network
Customer Experience platform to improve customer engagement
Relay is a Customer Experience software that helps transform customer experience at every touchpoint all through the customer journey. It enables automated, personalized communication at scale and ...
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Mize Connected Customer Experience
Customer Experience to Maximize Customer Lifetime Value
Mize Connected Customer Experience is a Lifecycle Management Software focused on simplifying service delivery for complex and configurable products. It helps to optimize the service experience and ma...
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MessageBird Video
A platform built for personal, virtual customer interactions
MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, ...
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CallJourney
AI Powered Conversation Analytics Solution
CallJourney is a Conversation Analytics Platform that helps to unlock every conversation and add the true voice of the customer into the enterprise data mix. It helps to improve customer service, dri...
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Verint Speech Analytics
Speech Analytics | Voice of the Customer (VoC) | Verint
Verint Speech Analytics is a Contact Center Software that enables to transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. It hel...
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