Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on ave...rage." - Robin van den Burg

Bird Video, Genesys Cloud, Whereby, Zoho Meeting, Sightcall, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Bird Video Customer wins, Customer success stories, Case studies

How efficiently Does Bird Video manage your Collaboration?

How does Bird Video facilitate Sales Call Management?

What makes Bird Video ideal for Contact List Management?

How can Bird Video enhance your Customer Feedback Management process?

Why is Bird Video the best choice for Attendee Engagement?

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis

Glovo - Internet

Glovo used Bird's Flow Builder with WhatsApp Business to speed up partner onboarding. The challenge was slow onboarding and high costs. Flow Builder automated conversations and tasks, making onboardi...ng faster and easier. Glovo saw a 4x increase in onboarding speed in some countries. Partner onboarding capacity grew by over 300%. Onboarding costs dropped by 30% to 80% depending on the country.

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Genesys - Computer Software

Bird Email Design System helped Genesys do four times more email work in just 90 days. The team faced slow, manual email creation and branding issues. With Bird, over 110 marketers now build emails f...aster and keep branding consistent. The no-code editor and locked design elements cut QA time and errors. Genesys sped up automation and campaign exports, supporting 10+ languages and 100+ marketers. Bird’s features improved teamwork, translation, and quality checks.

Read more →

Expert - Consumer Electronics

Bird's WhatsApp Business solution helped Expert connect online shoppers with local store agents. Expert added a WhatsApp button to product pages, letting customers chat with one of 225+ agents for re...al-time advice. Bird's Flow Builder and Inbox tools routed messages and centralized communications. Expert now manages over 50,000 WhatsApp messages monthly. The result was an 80% conversion rate to sales from inbound leads.

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Eventbrite - Events Services

Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual seeding took hours or days and teams lacked accurate deliverability metrics. Wi...th Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics.

Read more →

Emma - Marketing And Advertising

Emma uses PowerMTA to send up to 400 million emails each month. Their old PHP-based system could not handle the growing volume and lacked key features. PowerMTA helped Emma scale email delivery effic...iently and at a lower cost. Emma now supports over 45,000 organizations in 51 countries. The company saw a 35% annual growth rate in email volume after switching to PowerMTA.

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EF English Live - Education

Taxi for Email helped EF English Live speed up email campaign creation. The team faced slow, manual processes and needed to send emails in 30+ languages. Taxi for Email integrated with their ESP and ...let them build emails without coding. The new system cut campaign build time by 95%. Now, 80% of their time goes to optimizing, not building. They send emails in over 30 languages, including right-to-left formats.

Read more →

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Genesys Cloud, Whereby, Zoho Meeting and Sightcall are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. News

M&A

Bird boosts its stake to 5.39% as CM.com rejects 165.8M 'unsolicited ...

Bird increased its stake in CM.com to 5.39% after offering 5.16 per share in an all-cash bid, valuing CM.com at 165.8M. CM.com's board rejected the bid, citing insufficient long-term value. Despite the rejection, Bird continues to hold a significant share, reflecting its interest in CM.com's technology platform.

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Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES C