Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on ave...rage." - Robin van den Burg

Bird Video, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Bird Video Customer wins, Customer success stories, Case studies

What solutions does Bird Video provide for Collaboration?

What makes Bird Video ideal for Sales Call Management?

Why is Bird Video the best choice for Contact List Management?

What solutions does Bird Video provide for Customer Feedback Management?

How efficiently Does Bird Video manage your Attendee Engagement?

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen

Airwallex - Financial Services

Airwallex had trouble sending SMS messages in some countries. This caused problems for customers who needed 2FA codes. Airwallex partnered with Bird to fix these issues. Bird helped Airwallex reduce ...SMS onboarding time from over a month to 7 days. Airwallex expanded into 30 new countries in 2 months. SMS deliverability improved from 89.6% to 94.4%.

Read more →

PagerDuty - Information Technology And Services

PagerDuty needed to send important alerts to the right people fast, no matter where they were in the world. They used Bird’s Voice connectivity to make sure their notifications worked everywhere. Bir...d gave PagerDuty access to over 220 global telecom providers and reliable caller ID. This helped PagerDuty deliver business-critical notifications and reduce downtime for their customers.

Read more →

Zillow - Real Estate

Zillow wanted to improve how they sent emails to users. They needed to make sure emails arrived on time, even during busy times. Zillow used Bird's email solutions to help with this. After switching ...to Bird, Zillow could track email performance better and send more emails with confidence. As a result, Zillow increased their email open rates by 161% in the first month.

Read more →

Aimy - Information Technology And Services

Aimy used Bird's WhatsApp integration to help salons boost repeat bookings by 30%. Before Bird, salons struggled with messy appointment management and high no-show rates. With Bird, Aimy enabled auto...mated reminders and multichannel communication. Salons saw a 50% drop in no-shows and 95% of WhatsApp messages were read within an hour. The solution made booking easier and improved customer retention for salons.

Read more →

Al Jazeera - Media Production

Al Jazeera used the WhatsApp API to automate fact-checking for its journalists. The Sanad agency launched 24/7 chatbot support, making it easier for reporters to verify news from anywhere. This led t...o a 173% increase in fact-checking requests via WhatsApp. Now, 20% of all requests are handled automatically, and 44% of journalists use the WhatsApp service. The solution reduced response times and improved engagement between journalists and the newsroom.

Read more →

Aramex - Transportation/trucking/railroad

Bird’s Flow Builder and Inbox helped Aramex handle a surge in customer support requests during the pandemic. Aramex used WhatsApp and chatbots to automate delivery tracking and updates, reducing the ...need for calls. The support team now manages 500,000 WhatsApp messages each month. Agent productivity increased by 2.7 times. Aramex aims to cut call volume by 80% as they expand Bird’s solutions to more countries.

Read more →

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES C