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Manufacturing Case Studies and Customer Success Stories with Coupa
Schneider Electric
- Manufacturing
- Very Large
Rueil-Malmaison, France
Schneider Electric used Coupa's AI-driven platform to standardize spending processes in over 200 locations across 72 countries. The company unified... global spend data and processes on one platform, improving sourcing strategies with AI recommendations. Standardizing procure-to-pay increased contract spend, sped up approvals, and reduced costs. Teams gained full supply chain visibility, enabling smarter, more sustainable decisions. Coupa helped Schneider Electric cut manual work and boost sustainability.
REHAU used Coupa Treasury to automate global intercompany netting. The company managed 60,000 invoices monthly with one click. Coupa Treasury... integrated compliance for 56 countries. REHAU achieved ROI in just two months from foreign exchange savings. The solution improved risk management and centralized currency management. Netting optimization delivered fast, measurable value.
Coupa Treasury helped Primetals Technologies set up a new treasury system from scratch. The company needed to manage cash across... the group and reduce banking complexity. Coupa Treasury enabled fast adoption and improved post-merger integration. AI-driven analysis reduced fraud risk for over 200,000 payments each year. Optimized banking partnerships led to seven-figure interest gains.
Coupa Treasury helped Darling Ingredients cut payment reconciliation time by 50%. The company needed a central treasury system for global... operations. Coupa Treasury and SWIFT gpi integration improved security and transparency. Cross-border payments became faster and safer. Implementation took just six weeks. Centralized processing increased control and reduced risk.
Coupa helped AkzoNobel move from many systems to one platform. AkzoNobel now has a seamless procure-to-pay process. User adoption reached... 95%. The company rolled out Coupa in over 50 countries for 8,000 users in 18 months. AkzoNobel saved millions of euros and improved sourcing. All ERPs and solutions are now integrated for better collaboration and spend control.
Xylem used Coupa’s AI-powered Sourcing Optimization to unify sourcing across 55 countries. The company cut RFP preparation time by over... 60%. Xylem sourced $200 million across 12 RFPs using the platform. All category managers adopted the new system. Procurement became faster and more insight-driven. Standardized workflows helped Xylem scale for global growth.
Woodward Inc. replaced old ERPs with Coupa to gain full visibility into spend. They unified procurement, invoicing, and spend analysis... in one system. In the first year, they saved over $7.6 million and rejected $255,000 in unnecessary spend. Electronic invoicing adoption reached 86%. The new system improved compliance and made audits easier.
Tata Steel used Coupa Category Strategy to digitize procurement. They replaced manual, fragmented processes with a single platform. This improved... strategy quality and governance. Tata Steel gained real-time visibility into spend and strategy status. The new system enabled faster, more collaborative decisions. The shift to digital transformed their procurement approach.
Schneider Electric unified procurement, finance, and supply chain operations across 200 entities in 72 countries using Coupa’s AI platform. The company replaced... over 14 outdated e-procurement tools and multiple ERPs with a single, centralized system. This move improved data-driven decision making, increased on-contract spending, and sped up approvals. Enhanced visibility enabled smarter, more sustainable supply chain choices, such as reducing carbon emissions. Coupa’s platform helped Schneider Electric boost productivity, revenue, and sustainability.
Coupa helped Rodenstock digitize procurement in four countries in just nine months. The company achieved 100% supplier due diligence using... automated risk assessments. Audit preparation time dropped by over 50% thanks to centralized data and better transparency. Rodenstock improved compliance with Germany’s Supply Chain Due Diligence Act. Teams across procurement, accounting, and controlling now collaborate more easily.
Coupa helped Rehau automate procurement and standardize sourcing across 150 sites. The company moved from SAP to Coupa’s AI-native platform,... supporting 2,000 users with just one admin. Manual workflows and fragmented processes were replaced by digital sourcing and e-auctions. First-level support needs dropped to nearly zero. Rehau now scales automation and empowers global teams with faster, more strategic procurement.
Primetals Technologies used Coupa Treasury to build a new treasury system in just six weeks. They needed better cash management,... fewer bank accounts, and improved payment processes. Coupa Treasury helped them analyze over 200,000 payments yearly and reduce fraud risk with AI. The solution also sped up post-merger integration and delivered seven-figure interest gains. User experience improvements led to fast adoption across the company.
Coupa's Total Spend Management platform helped Pact Group automate 96% of invoice processing. The company replaced manual procurement with AI-driven... workflows. Teams now spend less time on invoices and more on strategic finance. Coupa enabled a smooth rollout across two continents and 30 stakeholders. Pact Group improved productivity and supplier relationships with one integrated platform.
NS Bluescope used Coupa’s Total Spend Management platform to improve procurement. Manual processes made it hard to track and control... spend. Coupa’s AI-driven workflows and analytics gave them one platform for end-to-end visibility. They saw a 20% increase in supplier adoption and cut procurement costs by 10-15%. Automated supplier risk detection and onboarding improved efficiency and supplier relationships.
Thoughtspot
- Information Technology And Services
- Medium
Sunnyvale, USA
Coupa helped Thoughtspot replace its old ERP system. The company gained better visibility and control over spending. Accounting and purchasing... processes became simpler for staff and suppliers. Automation and virtual cards saved time and improved efficiency. 98% of transfers were completed cleanly. Monthly manual report debugging was nearly eliminated.
NEC Europe
- Information Technology And Services
- Large
London, UK
Coupa helped NEC Europe save 2 million euros in 12 months. The company improved compliance across 30 countries and managed... spending in multiple currencies. NEC Europe doubled the speed of approvals, reducing the process to just 6 months. Over 110 users were trained in 4 months. The procurement team gained fast visibility into spending and became a strategic partner.
Zendesk
- Information Technology And Services
- Large
San Francisco, USA
Coupa helped Zendesk streamline procurement for thousands of employees. Zendesk gained real-time visibility into spend and payments. The platform enabled... easy self-service and improved control over procurement. Employees received comprehensive training and support. Coupa integrated smoothly with Zendesk's ERP system. This led to better cost control and operational efficiency.
UiPath
- Information Technology And Services
- Large
New York, USA
UiPath used Coupa to automate and control their finances. They managed over $200M in spend within six months. More than... 90% of available spend is now managed, and 80% of invoices are PO-backed. Coupa helped UiPath reduce manual work, improve visibility, and cut rogue spend. Supplier risk is lower and procurement works better with finance.
Thoughtspot
- Information Technology And Services
- Medium
Sunnyvale, USA
Coupa replaced Thoughtspot's old ERP system, giving better visibility and control over procurement and accounting. Manual payment and reconciliation were... slow and hard to manage. Coupa automated these processes, saving 5 hours of work per cycle. 98% of transfers now go through cleanly. Pre-approval eliminated 60-line expense reports. Employees, finance, and suppliers now have easier access to information. Virtual cards made payments simple and reliable.
Thoughtworks
- Information Technology And Services
- Very Large
Chicago, USA
Coupa helped Thoughtworks automate compliance and unify procurement across 18 countries. The company moved 98% of vendor spend and 99%... of recurring vendors onto one platform. Teams now have real-time spend visibility and use standardized workflows. Audits are easier with a single process for SOX and ISO27001 compliance. Risk management and control improved globally.
Talkdesk
- Information Technology And Services
- Large
San Francisco, USA
Talkdesk used Coupa to gain full visibility into its spending. Before Coupa, Talkdesk had no central database for spend, suppliers,... or contracts. Manual processes led to errors and late payments. Coupa provided a single source of truth and automated procurement workflows. In six months, Talkdesk saved $3.5 million in SaaS costs. Supplier onboarding and payments became easier and more compliant.
Scale AI
- Information Technology And Services
- Medium
San Francisco, USA
Coupa helped Scale AI cut PO to payment processing time by 50%. The company eliminated non-compliant spending and saved $500K... in just a few months. Scale AI moved from separate systems to a single AI-driven platform. This let them add new entities and scale globally. Automated controls and easy PO workflows improved compliance and speed. Financial data is now centralized for instant reporting and better forecasting.
Salesforce
- Information Technology And Services
- Very Large
San Francisco, USA
Salesforce used Coupa to fix slow, manual procurement processes. Each country had its own way to open requisitions and manage... purchase orders. Coupa automated these steps and made it easier to follow tax and reporting rules. Now, Salesforce manages 80% of its total addressable spend through Coupa. Over 4,000 users are onboarded globally. The company gets faster reports and better insights into spending.
ON24
- Information Technology And Services
- Medium
San Francisco, USA
ON24 struggled with duplicate procurement entries that slowed down their accounts payable process. Coupa's cloud-based platform gave ON24 better visibility... and flexibility. Users gained access to procurement and invoicing tools in multiple languages and currencies. Reports could be written and downloaded quickly in Excel. The solution helped ON24 save time and money by streamlining approvals and spend analysis.
Pharmaceuticals Case Studies and Customer Success Stories with Coupa
Sanofi
- Pharmaceuticals
- Very Large
Paris, France
Sanofi unified 22 separate P2P systems into one platform using Coupa. The company managed €10 billion in spend and achieved... 100% purchase order compliance. User adoption reached 95% across 60,000 employees. Sanofi gained global visibility and improved compliance with local regulations. Team members reported higher satisfaction and efficiency.
Coupa helped Novo Nordisk digitize its procurement process. The company now saves 45 million euros each year. 99% of sourcing... events run through Coupa. 95% of purchases are order-based. Employees worldwide use the platform, improving compliance and supplier collaboration. Savings are reinvested in research.
Ionis Pharmaceuticals used Coupa to manage a rapid increase in global suppliers after launching its Akcea subsidiary. The company onboarded... 1,500 new suppliers each year and achieved over 85% on-time payments. Coupa's BSM platform cut request cycle times by six times and digitized 96% of invoice processing. More than $200 million in spend is now managed through Coupa, streamlining supplier management and payments.
Evotec used Coupa to speed up drug research. The company faced fast growth and changing project needs. Old ERP systems... made procurement slow and hard to control. Coupa helped Evotec cut order processing time by 70%. Now, half of all purchases are self-service. Teams can onboard suppliers and place orders faster. Evotec gained full transparency and better control across locations.
AstraZeneca used Coupa to simplify its procure-to-pay process. The company managed $10 billion in spend and achieved 97% structured spending.... Electronic invoicing increased by 50%. Coupa's Supplier Hub gave users an Amazon-like buying experience. Automated workflows and a supplier portal reduced manual work and operational costs. The accounts payable team now focuses on strategic tasks.
Coupa helped Theravance Biopharma automate accounts payable. The company saved $3.1 million in just six months. Invoice approval cycles became... 73% faster. Compliance reached 100% with real-time reporting. Scientists could focus on research instead of procurement. IT support tickets dropped after Coupa was implemented.
Sanofi managed €10B in spend across 22 systems before using Coupa. The company unified its procure-to-pay process on one platform.... This helped Sanofi gain global visibility and maintain compliance in 100 countries. 95% of users now approve of the new system. Coupa improved user adoption and spend control for Sanofi.
Save the Children
- Non Profit Organization Management
- Large
London, UK
Coupa Treasury helps Save the Children manage over 500 bank accounts in 60 countries. The organization needed better cash control... and visibility during crises. Coupa provided a single platform for treasury and payments, integrating 90% of account reports directly. Payment processes are now standardized and centrally approved. Save the Children now has real-time, global cash visibility and streamlined expense management.
American Red Cross
- Non Profit Organization Management
- Very Large
Washington, D.C., USA
Coupa helped the American Red Cross gain control and visibility over spending. The old procure-to-pay system was manual and did... not meet diversity and inclusion goals. Coupa's BSM platform increased spend with diverse suppliers by 35%. The organization reduced costs by €15M and boosted working capital by €4M. Paper use dropped by 50%, and 87% of spend is now under contract.
World Vision
- Non Profit Organization Management
- Large
Monrovia, USA
World Vision used Coupa's cloud-based platform to improve operational efficiency. They needed a solution that worked in resource-poor areas and... supported many languages. Coupa provided procurement, invoicing, and expense management tools. The SaaS platform reduced maintenance costs and scaled to over 100 countries. Easy-to-use features led to universal adoption across the organization.
Coupa helped USO move from paper-based procurement to a digital system. USO cut invoice process time by 75% and saved... $136,000. The new system made procurement more visible and flexible. USO now spends less time on invoices and more time on its mission. Staff can easily create reports and analyze vendor performance. Coupa analytics let USO benchmark against other nonprofits.
Save the Children
- Non Profit Organization Management
- Large
London, UK
Save the Children uses Coupa Treasury to manage over 500 banking accounts in 60 countries. The non-profit needed better control... of cash flow and lacked standard reporting across 120+ global banking partners. Coupa Treasury gave them 90% visibility into accounts and streamlined payment processes. Now, payments are approved centrally and executed locally, improving real-time cash flow management. This helps Save the Children respond faster to crises with accurate financial data.
Veterinary Emergency Group (VEG)
- Hospital & Health Care
- Large
New York, USA
Coupa helped Veterinary Emergency Group (VEG) centralize purchasing for over 100 animal hospitals. VEG automated more than 300,000 invoices each... year and achieved 85% PO-backed compliance. The solution reduced invoice approval cycle time to under one hour. VEG managed over 1,000 suppliers and improved payment reliability. Coupa enabled VEG to scale operations without adding more staff.
UT Health used Coupa to automate supplier adoption and improve purchasing. The organization reduced manual and duplicate processes by creating... a center of excellence. Coupa helped digitize 67% of invoice processing and cut approval cycle time by 50%. 80% of staff now focus on high value sourcing. UT Health saved $6.5 million in one year with Coupa's procurement and invoicing tools.
Southcentral Foundation
- Hospital & Health Care
- Large
Anchorage, USA
Coupa helped Southcentral Foundation, a nonprofit healthcare provider in Alaska, move from manual to digital procurement and spend processes. The organization achieved... 100% audit compliance and fully paperless spend management. Coupa's platform enabled better visibility and control, helping the finance team meet strict regulatory requirements. Southcentral Foundation saved $1.3 million, which they reinvested in healthcare services for their community.
Priority Ambulance
- Hospital & Health Care
- Large
Knoxville, USA
Priority Ambulance used Coupa to manage spending across 14 ambulance companies. They educated staff on buying best practices and used... Coupa to compare supplier value. This helped them cut duplicative purchasing and reduce SKUs by 39%. In the first year, they saved $750,000 and recouped $539,000 in credits. They also consolidated to three main suppliers for medical supplies.
Platinum Dermatology Partners
- Hospital & Health Care
- Medium
Dallas, USA
Coupa helped Platinum Dermatology Partners gain nearly 100% visibility into spend across 33 offices. Before Coupa, half of managers ordered... directly from vendors, making tracking and inventory control difficult. With Coupa’s procure-to-pay, invoicing, and inventory management, managers now easily find the best prices and standardize purchasing. Barcode scanning and EMR integration improved inventory control. The company projects $100K in savings so far.
Food & Beverages Case Studies and Customer Success Stories with Coupa
Nestlé USA
- Food & Beverages
- Large
Rosslyn, USA
Coupa helped Nestlé USA build a resilient supply chain using real-time analytics. The team used Coupa to plan for unexpected... events and keep products where they are needed. Coupa supported cloud initiatives and empowered teams of all sizes. Nestlé expanded its user base and solved problems in real time with data-driven decisions. The company improved planning and responded better to disruptions.
Coupa Treasury helped Emsland Group solve problems with manual processes and incompatible systems. The company needed more transparency and control... in its treasury operations. Coupa Treasury provided automated workflows and improved risk management. Emsland Group now has better planning, digital trade finance, and secure payments. The solution reduced urgent payments and improved bank relationships.
Westbury Street Holdings
- Food & Beverages
- Very Large
Reading, UK
Westbury Street Holdings used Coupa to manage procurement for 4,000 foodservice and hospitality businesses. The company faced challenges with manual... ordering and limited visibility into spending. Coupa provided a single platform to order, track, and pay for items. Real-time dashboards helped finance teams allocate resources and consolidate suppliers. Automated tax validation improved compliance and efficiency. $5M in spend was managed through the system.
Tetra Pak used Coupa CSO to adapt quickly to changing market trends. The company faced challenges in securing supply for... its factories and customers. Coupa CSO helped Tetra Pak analyze data and respond faster to these challenges. With Coupa, Tetra Pak made smarter business decisions with suppliers. The solution delivered cost savings and improved agility.
Automotive Case Studies and Customer Success Stories with Coupa
Lear
- Automotive
- Very Large
Southfield, USA
Coupa helped Lear, a top auto parts supplier, automate over USD 1. 5 billion in business spend management. Lear integrated...10 ERP systems and eliminated manual purchasing in Europe. The company gained visibility into USD 0.5 billion in spend. Coupa's platform brought efficiency and transparency to indirect spend. Lear now manages processes across 257 sites with one solution.
Coupa helped Wearnes Automotive move from spreadsheets to an AI-driven procure-to-pay platform. The company now manages 80% of its supplier... base and 20% of spend through Coupa across 8 countries. Automated workflows and a centralized database give Wearnes more control and visibility over purchases. The finance team uses advanced invoice matching and compliance tools to streamline supplier payments. Wearnes plans to expand with Coupa’s AI features for greater efficiency.
Coupa helped Sonic Automotive digitize their contract management. Sonic's rapid growth doubled their contract volume, overwhelming procurement and legal teams.... Manual processes slowed negotiations and reduced contract visibility. Coupa's solution created a central contract repository and automated workflows. 78% of spend is now pre-approved. Sonic completed critical contracts in weeks instead of months.
NTW (formerly TCI Tire Centers)
- Automotive
- Large
Duncan, USA
NTW (formerly TCI Tire Centers) used Coupa to centralize procurement. They wanted better visibility and control over spending. Coupa helped... them manage suppliers and automate processes. They saved $1.4 million and avoided $426,000 in costs in one year. Reports that took hours now take seconds. The platform is easy for staff to use and remember.
Retail Case Studies and Customer Success Stories with Coupa
Zalando
- Retail
- Very Large
Berlin, Germany
Coupa helped Zalando reduce uncontrolled spending and speed up procurement. Zalando needed a mobile-friendly platform for its millennial workforce. Coupa's... solution cut invoice cycle time to 2.3 days and order cycle time to 1.4 days. The user interface is easy to use and works well on mobile devices. Procurement transparency improved for both Zalando and its suppliers.
Coupa helped Zalando cut maverick spend and speed up procurement. Zalando needed a mobile-friendly platform for its millennial workforce. Coupa... delivered a flexible procure-to-pay process and improved visibility. Invoice cycle time dropped to 2.3 days and PO cycle time to 1.4 days. The user-friendly interface increased compliance and supplier benefits.
Walmart managed over $45 billion in global indirect spend using Coupa. Manual procurement processes were slow and inconsistent. Coupa's AI-driven... category strategy standardized approaches and improved productivity. Walmart saw about a 50% increase in strategy development productivity. The solution reduced missed savings and made onboarding faster. Teams now use consistent strategies across all markets.
Salling Group used Coupa to standardize indirect buying across 1,700+ stores in Europe. They achieved 99% of spend on-contract and... processed 50,000 invoices with just one person. Coupa automated accounts payable and VAT accounting, freeing finance to focus on profitability and planning. The platform delivered high user satisfaction and required minimal IT support. Salling Group now manages office inventory for all shops with Coupa.
Education Case Studies and Customer Success Stories with Coupa
Tecnológico de Monterrey
- Education
- Large
Monterrey, Mexico
Coupa helped Tecnológico de Monterrey cut purchase order processing time by 90%. The university moved orders online and gained better... spend visibility. 70% of purchases are now automated, saving many work hours. Procurement and sourcing teams now focus on higher-value tasks. Suppliers manage their own order and payment info through a portal. The platform improved efficiency for educators and staff.
Coupa helped Tecnológico de Monterrey cut purchase order time by 90%. The school moved orders online and increased spend visibility.... 70% of purchasing is now automated, saving many man-hours. Procurement and sourcing teams spend less time on manual tasks. Suppliers can self-manage orders and payments through the portal. Faculty and staff now prepare more effectively with digital purchasing.
Skillsoft replaced manual procurement with Coupa’s integrated platform. The company gained 99% PO-backed invoices and 95% PO-backed spend. Automation improved... visibility, control, and reduced errors. First-time invoice match rate reached 77%. Time and effort for procurement dropped significantly. Skillsoft now manages spend more effectively and supports responsible growth.
Coupa helped Pearson manage £2. 5 billion in global spend. Pearson faced challenges with fragmented systems and lack of spend...data. Coupa provided procurement, invoicing, contract management, and spend analysis tools. Compliance increased by 63% and £300 million in spend was managed in six months. Over 87% of users found Coupa better than previous solutions.
Insurance Case Studies and Customer Success Stories with Coupa
Zurich
- Insurance
- Very Large
Zurich, Switzerland
Coupa helped Zurich unify its source-to-pay processes. Zurich wanted better visibility into company spending. Their old system had over 80... integrations and was hard to manage. Coupa's platform made spending easier to track and analyze. Employees now use a simple, modern system for purchases and payments. The new process improved user experience and control over expenses.
Coupa helped Saga automate and digitize accounts payable and procurement. Saga reduced invoice cycle times by 70%. Payment approvals now... take just 3-4 minutes per week, down from 2-3 hours. 90% of general and marketing invoices are processed through Coupa. Saga gained better cost control, compliance, and operational efficiency. Finance and procurement teams now work together more effectively.
Coupa helped Zurich Insurance Group improve procurement visibility and unify source-to-pay processes. Zurich replaced a complex system with over 80... integrations by adopting Coupa’s business spend management platform. The new solution gave Zurich smarter analytics and better control over procurement spend. Employees now use a simpler, more compliant platform that enhances their experience. Coupa enabled Zurich to manage spend from purchase through payment on one system.
Saga used Coupa to automate accounts payable and harmonize procurement. 90% of overhead and marketing invoices now run through Coupa.... Invoice cycle times dropped by 70%. Payment run approvals are 98% faster. Saga gained better control, reduced costs, and improved compliance. Finance and procurement teams now work together more efficiently.
Banking Case Studies and Customer Success Stories with Coupa
Ikano Bank
- Banking
- Medium
Sweden
Ikano Bank used Coupa to become a unified digital bank. They wanted better control and visibility over spending. With Coupa,... 90% of expenses are now approved by purchase order. The bank improved resource use and gained more visibility. Pre-approved spending helps them manage costs.
Barclays used Coupa to transform its procurement process. The bank improved compliance with transparency and security rules. 92% of spend... is now contractually negotiated. 84% of spend is under control. Liability reports are produced in 24 hours. Coupa's cloud technology gives Barclays better spend visibility and audit security.
Vanquis used Coupa to automate and integrate its procure-to-pay process. The company moved from manual, isolated workflows to a unified... platform. This led to $23M in savings over five years. PO-backed invoices increased from 25% to 99%. Digital invoicing grew five times. The accounts payable team now spends less time on manual tasks and more on strategic work.
Hospitality Case Studies and Customer Success Stories with Coupa
Vacasa
- Hospitality
- Large
Portland, USA
Vacasa used Coupa to manage supplier payments in one place. The company needed scalable procurement and finance processes as it... grew and prepared for its IPO. Coupa gave Vacasa better visibility into payment status and automated payment processing. This helped Vacasa pay suppliers faster and manage expenses across 400 destinations. Homeowners and suppliers now have a more transparent and efficient experience.
Topgolf used Coupa's AI Total Spend Management platform to automate invoice processing and improve risk management. Manual processes had left... Topgolf with little control and poor visibility over invoices and compliance. Coupa's unified platform gave Topgolf full visibility into supplier risk and spend operations. The company saw a 45% increase in EBITDA margins and reduced POs and invoices by 68,000. Coupa also helped Topgolf track sustainability metrics and comply with SEC regulations.
Coupa helped Zendesk gain real-time visibility and control over company spending. Zendesk used Coupa to streamline purchasing for employees and... improve operational efficiency. The platform enabled self-service for staff and simplified supplier management. Zendesk integrated Coupa with their ERP system for a seamless process. Employees received full training and support to use the new system. This led to better oversight of all purchases and payments.
Salesforce used Coupa to automate and standardize procurement worldwide. Before Coupa, manual ERP processes made spending hard to track and... varied by country. With Coupa, 80% of addressable spend is now managed through automation. Over 4,000 users benefit from global process standards and ERP integration. Salesforce gained better supplier management and real-time spend analysis.
Oil & Energy Case Studies and Customer Success Stories with Coupa
Wintershall Dea
- Oil & Gas
- Medium
Hamburg, Germany
Coupa helped Wintershall Dea after a major merger. The company needed a single spend management system that worked across borders... and with their ERP. Coupa replaced many old procurement tools with one flexible platform. E-invoicing increased by 213%. Catalog purchasing grew by 680%. Approval cycle time dropped by 61 hours. Procurement and finance teams now spend less time on manual tasks and more on strategy.
Talos Energy used Coupa to replace their old paper-based procurement system. They gained 400% more visibility into spend and managed... over $200M in spend. Invoice cycle time dropped by 90%. Managers adopted the new system easily. Better inventory management and automated processes improved operations on drilling platforms.
Uber
- Transportation/Trucking/Railroad
- Very Large
San Francisco, USA
Uber used Coupa’s AI-driven platform to centralize and scale spend management as it prepared for its IPO. The company automated... manual procurement processes for 13,000 global users and suppliers. Uber achieved 100% pre-approval of spend and processed orders in five days or less. Real-time supplier data and AI-powered reporting improved compliance and supported ESG goals. Uber lowered IT costs while maintaining strong controls and supporting rapid growth.
Odyssey Logistics
- Transportation/Trucking/Railroad
- Medium
Danbury, USA
Odyssey Logistics used Coupa to optimize transportation and inventory during supply chain disruptions. The company managed $3 billion in spend... and helped one customer save $90 million. Odyssey also reduced yearly CO2 emissions by over 459 million kilograms. Coupa enabled Odyssey to run quick, agile studies for network and inventory optimization. This improved supply chain resilience and sustainability for Odyssey's clients.
Utilities Case Studies and Customer Success Stories with Coupa
Engie
- Utilities
- Very Large
Paris, France
Coupa helped Engie replace its old procurement system. Engie digitized spending and improved transparency. The company achieved 90% controlled spending... and saved $500,000 through automated ordering. Procurement processes became 72% faster. Managers gained more control and flexibility in purchasing.
Portland General Electric used Coupa to boost its Oracle ERP without heavy IT work. The company automated purchase order approvals,... cutting approval time to just 1 day. E-invoicing grew by 200%, and first-time invoice match rate improved by 45%. Supplier payments sped up, helping Portland General get early pay discounts and raise supplier diversity from 10% to 14.5%. Coupa made operations faster and more resilient for the utility.
Consumer Goods Case Studies and Customer Success Stories with Coupa
Velcro Companies
- Consumer Goods
- Large
Manchester, USA
Velcro Companies used Coupa Treasury to fix cash visibility problems. Before, their cash management was manual and siloed. Forecasting was... fragmented. With Coupa, they got 100% global cash visibility in seven months. They now have faster, more accurate forecasting and centralized cash management. The company also reduced global debt and got more value from their treasury technology.
Coupa helped Procter & Gamble cut PO cycle times from days to hours. The company reduced mismatched invoices by 65%.... P&G saved over $1 billion using Coupa. Faster procurement enabled quicker product launches. The platform gave P&G better control and visibility of spend across global locations. P&G could quickly meet new business needs, like sourcing PPE and hand sanitizer during COVID.
Construction Case Studies and Customer Success Stories with Coupa
Bilfinger
- Construction
- Very Large
Mannheim, Germany
Bilfinger used Coupa Treasury to unify its fragmented e-banking systems. The company reduced bank fees by 15% and cut processing... costs by 30%. Coupa Treasury gave Bilfinger full transparency and improved security across all payment processes. The platform halved the effort needed for account management. Bilfinger reported complete satisfaction with the implementation.
Wagners used Coupa to replace manual ERP workflows. They centralized spend and sped up approvals. PO cycle times became 50%... faster. Invoice variances are now resolved 80% faster, often in under 24 hours. E-invoicing adoption increased by 50%. Wagners now has scalable strategic sourcing and better supplier risk management.
Wurth Finance used Coupa to automate FX trading, payments, and liquidity management. They replaced manual spreadsheets and fragmented bank portals... with a unified treasury platform. This led to a 95% reduction in manual FX/MM transaction steps and saved over 300 hours annually. The company achieved 100% visibility across connected bank accounts. Real-time global cash positions and automated deal matching improved transparency and quality assurance.
Coupa Procurement helped XP Investimentos gain better control and visibility over spending. The company faced challenges with limited oversight of... expenses. By joining the Coupa Community, XP accessed more suppliers and improved procurement processes. This led to increased savings in strategic categories. XP now benefits from a modern platform that centralizes procurement activities.
UPS unified procurement with Coupa's AI-native platform. They gained full spend visibility across 37+ countries. Manual procurement work dropped by... 90%. The platform enabled real-time decisions and improved compliance. UPS saved 6% on spend and improved adoption across departments. AI-powered workflows eliminated silos and sped up approvals.
Service Corporation International (SCI)
- Consumer Services
- Large
Houston, USA
Coupa helped Service Corporation International (SCI) move from manual spreadsheets to an automated business spend management system. SCI saved $9.7... million in 2016 and sent 98% of purchase orders electronically. The company saved over 30 hours per week by automating invoicing. Coupa was rolled out to the entire corporation in one day. SCI improved payment timing and created a working capital initiative using Coupa.
Esprit used Coupa to improve visibility over its liquidity. The company faced challenges with organizing liquidity and lacked clear insight... into spending. Coupa's treasury and cash management solution helped Esprit gain transparency. As a result, Esprit achieved greater efficiency, cost savings, and better visibility into its finances. The solution supported Esprit's global retail and wholesale operations.
VF Corporation used Coupa to digitize and standardize its purchase order and requisition process. The company captured 80% of its... indirect spend and achieved $20 million in upfront savings. Coupa’s platform helped unlock $50 million in additional cash flow. 4,000 employees quickly adopted the new system. The finance team gained better visibility and control over spending.
Internet Case Studies and Customer Success Stories with Coupa
Thumbtack
- Internet
- Medium
San Francisco, USA
Thumbtack used Coupa to gain better control and transparency over procurement and payments. The finance team managed AP, AR, treasury,... and audit tasks more efficiently. Coupa helped reduce supplier payment inquiries and enabled a customized approval process. The platform also supported seamless ERP integration. Thumbtack prepared its financial data for a potential IPO with Coupa's flexible system.
Reddit used Coupa to centralize all spending data and prepare for an IPO. Before Coupa, closing took 15 days due... to manual processes. With Coupa, Reddit reduced close time by 60%, now finishing in 6 days or less. The platform helped Reddit save $6 million in three quarters. Coupa also enabled SOX compliance and improved audit readiness.
Entertainment Case Studies and Customer Success Stories with Coupa
ESL Gaming
- Entertainment
- Medium
Germany
Coupa helped ESL Gaming standardize operations and boost visibility during rapid growth. The company increased purchase-to-pay process coverage from 20–25%... to 99% worldwide. Coupa enabled fast, reliable purchasing with pre-negotiated rates and global approval workflows. ESL Gaming gained better cost control and operational efficiency. The platform supported their international expansion and profitability goals.
Kantar chose Coupa as its new procurement platform. 50% of Kantar's spend now goes through Coupa. The company processed $42... million in invoices electronically since launch. Supplier onboarding time dropped from 60 to 12 days. Supplier risk assessments now take just 20 days, down from three months. Kantar aims for 12.5% supplier diversity by 2025, with 8% already achieved.
Telenor used Coupa to manage $5 billion in yearly spend. The company deployed a user-friendly procurement system. This improved visibility... into spending and ended process bottlenecks. Invoice cycle time dropped by three weeks. Telenor gained better cash flow management and a 360-degree view of supplier relationships. The solution supported local language needs, increasing adoption in new markets.
Formlabs used Coupa to replace multiple single-purpose procurement tools. The company saved $2.9 million by standardizing processes for all teams.... Approval times for invoices became 13 hours faster. The finance team now closes books more easily with 27% more electronic invoices. Coupa's platform is easy to use and supports global rollout with a small team.
Real Estate Case Studies and Customer Success Stories with Coupa
CBRE
- Real Estate
- Very Large
Dallas, USA
CBRE used Coupa's invoicing solution to improve supplier payment processes. The company faced late payments and low visibility in Japan.... Coupa's digital platform made it easy for suppliers and accounts payable teams to manage invoices. CBRE achieved a 90% improvement in payment compliance. Over 700 suppliers in Japan now process payments digitally, and more than 100,000 suppliers worldwide benefit from the new system.
Sonoco used Coupa to gain full visibility into indirect spend. The company managed over 1,500 suppliers internally with the platform.... Coupa enabled 90%+ of virtual card transactions to flow through Coupa Pay. Sonoco eliminated one-time supplier onboarding and sped up supplier payments. The team now tracks significant dollar savings with Coupa.
USAF Air Mobility Command
- Government Administration
- Very Large
Scott Air Force Base, USA
Coupa Supply Chain Demand & Planning helped USAF Air Mobility Command improve demand forecasting for aircraft. Before Coupa, they used... manual methods that caused delays and shortages. Within two weeks of using Coupa, forecast accuracy increased. The team could now analyze a decade of data and make decisions faster. This led to better timing, higher satisfaction, and improved comfort for troops.
Wholesale Case Studies and Customer Success Stories with Coupa
Biesterfeld AG
- Wholesale
- Large
Hamburg, Germany
Coupa helped Biesterfeld AG create a central treasury management system. The company unified financial data from over 50 global locations... on one platform. Biesterfeld gained 95% more cash transparency and reduced bank groups by 70%. Automated processes saved more than 3 hours of work each day. All treasury activities are now managed in one place.
Other Industry Case Studies and Success Stories with Coupa
Tetra Pak
- Packaging / Food & Beverages
- Large
Lund, Sweden
Tetra Pak used Coupa CSO to respond quickly to industry challenges. The company wanted to react faster to market trends,... save costs, and analyze data. Coupa CSO helped Tetra Pak evaluate data quickly and make smart supplier decisions. This led to better agility and improved decision-making in their supply chain.
Mitie replaced 10 operating systems with Coupa’s single platform. The company automated invoice processing and streamlined procurement. Mitie reduced its... supplier base by 60% and brought £2B in spend under management. 99% of invoices are now PO-backed. Employees process over 100,000 electronic invoices, cutting 270,000 purchase emails. Leadership uses real-time data to manage suppliers and control costs.
Finnair used Coupa to improve spend management. The company increased contract spend to 95%. Invoice processing time was cut in... half. Over 55% more invoices are now digital. Finnair saved millions of euros and deployed Coupa in just six months. Employees now use the system more, reducing off-contract spending.
SUEZ used Coupa’s AI-Native platform to replace disconnected spreadsheets and legacy systems. They achieved a 58% first-time invoice match rate... and doubled annual savings to £15 million. The solution delivered ROI in just three months. Automated workflows improved collaboration between finance and procurement. Clean data enabled measurable ESG and social-value impact, opening new revenue opportunities.
Coupa's AI-native Total Spend Management platform helped SCG Packaging manage 120,000 SKUs across six countries. The company unified fragmented procurement... processes and integrated disconnected ERP systems. Real-time benchmarks let SCG Packaging reach world-class procurement standards. AI-driven workflows sped up complex tasks and improved efficiency. Circular economy practices reduced waste and increased recycling. Teams gained full visibility into spend data for better decision-making.
Onsemi used Coupa to connect data from 25 global factories on one platform. This improved supply chain visibility and made... decision making 85% faster. Site engineers now spend less time on supply chain models and more on factory efficiency. Coupa’s APIs automate data collection for reporting. Capital efficiency improved by over 10%.
Glencore adopted Coupa's platform to address contract leakage and centralize procurement across its diverse ERP systems. The implementation enabled Glencore... to improve contract compliance and manage spend data centrally, enhancing procurement maturity. During the pandemic, Coupa facilitated remote supplier engagement, demonstrating its value in supporting business continuity.
Daiichi Sankyo Healthcare Selects Coupa for its Supply Chain Collaboration Platform to Advance DX Vision ~ Driving Fit-to-Standard Direct Materials Procurement to Build a Sustainable Supply Chain ~
Tokyo, Japan
Daiichi Sankyo Healthcare selects Coupa's Supply Chain Collaboration platform to enhance its supply chain operations and align with its digital transformation vision. The platform will... centralize and visualize operations, mitigate procurement risks, and support a sustainable supply chain. Coupa's solution offers flexibility, scalability, and rapid implementation of standard processes, aiding Daiichi Sankyo Healthcare in its transition to a data-driven procurement infrastructure.
Uzabase, Inc.
- Business Information Infrastructure
- Medium
Coupa Powers Procurement Transformation for Uzabase
Tokyo, Japan
Uzabase, Inc. has adopted Coupa's platform to transform its procurement management infrastructure. The deployment, which began in 2024, aims to... support Uzabase's rapid business expansion with a scalable, global-ready SaaS solution. Coupa's platform automates end-to-end procurement workflows and leverages advanced AI capabilities to enhance efficiency. Uzabase plans to further integrate Coupa with other business functions like budget and supplier management.
KYOCERA Document Solutions Inc.
- Technology
- Large
Coupa's Agentic Momentum Fuels Results in Q1 FY27
Kyoto, Japan
Coupa reported strong Q1 FY27 results, driven by agentic AI innovations and strategic acquisitions of Rossum and Tonkean. The company introduced... Coupa Compose, enhancing autonomous spend management. Over 45 new customers, including KYOCERA Document Solutions, adopted Coupa's solutions, while 240+ organizations renewed or expanded their contracts. Coupa's platform processed over $500B in spend, delivering significant savings and expanding its AI capabilities.
Coupa announced strong Q1 FY27 results, driven by agentic AI innovations and strategic acquisitions of Rossum and Tonkean. The company launched... Coupa Compose, a framework for agentic procurement, and reported significant customer growth and savings. Over 45 new customers were added, and more than 240 organizations renewed or expanded their contracts. Coupa's platform processed over $500B in spend, with Navi AI agents delivering up to 50% cycle time reductions.
Specialized Dental Partners has selected Coupa to enhance its strategic spend management capabilities. This collaboration aims to leverage Coupa's AI-powered... platform to optimize procurement processes and improve financial efficiency within the dental industry.
Coupa has been recognized as a leader in AI-enabled source-to-pay solutions by IDC MarketScape. The company has launched a Procurement... Maturity Assessment tool to help organizations identify inefficiencies and improve procurement strategies. Coupa's strategic partnership with CoreTrust enhances its AI-native spend management platform, offering unified spend visibility and AI-driven insights to over 3,700 member organizations.
Coupa is leveraging AI to transform procurement and supply chain operations, enhancing cash flow and supply chain resilience. At the Procurement... & Supply Chain LIVE London event, Coupa's AI capabilities will be highlighted, showcasing real-world success stories like Deliveroo's digital transformation using Coupa's source-to-pay system. Americana Foods also benefits from Coupa's platform for smarter procurement decisions.