Coupa Overview
Here’s the scoop on Coupa! We've gathered over 548 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Coupa is right for your needs? Our Cuspera AI engine can evaluate how Coupa fits your specific business needs, industry, and context. Get your personalized assessment report today.
Coupa supports business activities such as:
- Sales Document Management
- Competitive Intelligence
- Training & Onboarding
- Workflow Management
- Social Media Analytics
Coupa can help you with many business goals, such as Acquire Customers, Manage Risk, Establish Thought Leadership, Enhance Customer Relationships, Build Brand Awareness, etc. It can help manage these activities if you use Video and E-Mail for these needs. As a solution, Coupa's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.
Coupa was founded in 2006. Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"...Coupa Unified Spend Suite is a solution for procurement, invoicing, expenses, sourcing, inventory, contract lifecycle management, budgets, analytics, etc...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Coupa solved their business needs. Cuspera uses 548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Acquire Customers and Manage Risk are the most popular business priorities peers achieved using Coupa.
Use Cases
Peers recommend Sales Document Management , Competitive Intelligence , Training & Onboarding , as the business use cases that they have been most satisfied while using Coupa.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
4.70/5 ★ |
"...Coupa Unified Spend Suite is a solution for procurement, invoicing, expenses, sourcing, inventory, contract lifecycle management, budgets, analytics, etc...." Peer review |
| contract management |
4.87/5 ★ |
"...The move by Coupa is especially worth watching since it appears to be an effort to address the limitations of traditional spend-management solutions, which have struggled to offer meaningful contract management support...." Digitizing contracts is an eye-opener |
| proposal & quote management |
2.94/5 ★ |
"...Request for Information, Request for Quotation, Request for Proposal can be created in Coupa sourcing...." Peer review by Shiva Krishna, Cloud Procure to Pay Consultant, KPMG US |
| digital signature |
4.14/5 ★ |
"...With the DocuSign Dropbox Extension, users can easily set up and send documents for signature to multiple recipients directly from Dropbox, and signed documents, attachments, and notifications of completion are automatically saved back to Dropbox. ..." Connect essential technologies across your System of Agreement |
| Competitive Intelligence |
4.76/5 ★ |
"...Read Coupa s 2019 Benchmark Report to learn more about how focusing on improving these critical KPIs can help you improve profitability, streamline operations, and achieve efficient growth. ..." 3 KPIs for Digitally Transforming Your Business Spend: How Do You Measure Up? |
| Training & Onboarding with Video |
4.08/5 ★ |
"...They are not used to conducting an RFP, onboarding a supplier, or preparing a PO...." Peer review by JR Miller, SVP Finance, The Leukemia & Lymphoma Society, Inc. |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
4.70/5 ★ |
"...Coupa Unified Spend Suite is a solution for procurement, invoicing, expenses, sourcing, inventory, contract lifecycle management, budgets, analytics, etc...." Peer review |
|
| contract management |
4.70/5 ★ |
| proposal & quote management |
4.70/5 ★ |
| digital signature |
4.70/5 ★ |
| Competitive Intelligence |
4.76/5 ★ |
"...Read Coupa s 2019 Benchmark Report to learn more about how focusing on improving these critical KPIs can help you improve profitability, streamline operations, and achieve efficient growth. ..." 3 KPIs for Digitally Transforming Your Business Spend: How Do You Measure Up? |
|
| Training & Onboarding with Video |
4.08/5 ★ |
"...They are not used to conducting an RFP, onboarding a supplier, or preparing a PO...." Peer review by JR Miller, SVP Finance, The Leukemia & Lymphoma Society, Inc. |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 548 insights from peers and experts to help you assess how these Coupa use cases fit your business needs.
Frequently Asked Questions(FAQ)
for Coupa
What is Coupa used for?
What are the top features of Coupa?
Who uses Coupa?
Where is Coupa located?
Popular Business Setting
for Coupa
Top Industries
- Non-Profit Organization Management
- Retail
- Computer Software
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Coupa to Acquire customers and Manage risk
Coupa Alternatives
Peer and Expert Opinion on Features
for Coupa
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Personalization | Read Reviews (6) |
| Calculator | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Personalization | Read Reviews (6) |
| Calculator | Read Reviews (5) |
IT and Other Capabilities
for Coupa
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (82) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (82) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (57) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (57) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (92) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (92) |
Software Failure Risk Guidance
?for Coupa
Overall Risk Meter
Top Failure Risks for Coupa
Vendor Profile Details
HQ Location
1855 S Grant Street, San Mateo, CA 94402, USA
Employees
501-1000
Social
Financials
IPO
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See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
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