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Information Technology and Services Case Studies and Customer Success Stories with Conga Collaborate
Red Hat - Information Technology And Services - Very Large
Red Hat used Conga CPQ and Conga CLM to speed up quoting and contract management. The company wanted to improve... the sales experience for both direct and indirect business. Conga helped automate the quote-to-cash process across IT, finance, legal, and operations. Teams now deliver quotes and contracts to customers and partners faster. This change supports Red Hat’s global growth and customer satisfaction.
Natterbox - Information Technology And Services - Small
Natterbox used Conga Composer and Conga Sign to simplify their document process. Before, they managed proposals and eSignatures with several... systems. Now, they send detailed sales orders and quotes directly from Salesforce using one seamless solution. Implementation took just two weeks, with little training needed. The sales team saves time and money, and customers see a smooth, modern experience.
Lucid - Information Technology And Services - Medium
Conga Contract Intelligence helped Lucid manage hundreds of contracts as the company grew. Before, the legal team spent hours searching... for contract details and answering questions. With Conga, Lucid uploaded over 500 contracts and gained instant visibility into key terms and obligations. AI-powered data extraction and dashboards made onboarding new sales reps faster. The legal team now spends less time on manual work and more on strategic projects.
INRIX - Information Technology And Services - Medium
Conga Contract Intelligence helped INRIX eliminate paper contracts and manual tracking. The legal team uploaded over 2,000 documents in two... weeks. AI-powered data extraction made contract data searchable and accurate. Teams gained instant access to documents and insights from anywhere. Smart notifications and Salesforce integration reduced missed opportunities and manual effort. INRIX now saves time and avoids costly auto-renewals with reliable contract management.
Intergraph - Information Technology And Services - Large
Intergraph used Conga CPQ and Salesforce to build a global business platform. The company faced challenges with adoption due to... its size and history of acquisitions. By standardizing processes and removing duplicate systems, Intergraph reduced costs. The new platform helped focus the global sales team and improved efficiency. Intergraph's CFO/COO highlighted the cost savings from eliminating redundancy.
IBM Technology Lifecycle Services (IBM TLS) - Information Technology And Services - Very Large
IBM Technology Lifecycle Services used Conga to automate and modernize its renewal process. The team produced 50,000 automated quotes and... saved 37,000 hours. Over 30% of quotes now include automated upsell recommendations. Sellers use one-click quote creation and data-driven insights. Automated notifications help engage clients and drive renewals. IBM TLS turned renewals into a strategic growth engine with Conga.
Traction on Demand - Information Technology And Services - Medium
Conga helped Traction on Demand cut project proposal creation time by up to 75%. The company used Conga Sign and... Conga Composer to automate document workflows and speed up contract approvals. Contract signature velocity increased by 93%. Over 1,000 hours per year were saved on non-revenue tasks. The solution also improved onboarding and internal HR processes.
Thoughtworks - Information Technology And Services - Large
Conga Contract Intelligence helped Thoughtworks reclaim 1,400 legal team hours each year. The platform centralized over 6,000 contracts, making them... easy to access and search. Legal and finance teams saved more than 1,000 hours annually by tracking and labeling key contract terms. The solution improved contract performance insights and increased revenue capture. Teams now use customizable dashboards and proactive alerts for better contract management.
A Fortune 50 multinational enterprise technology company - Information Technology And Services - Very Large
Conga helped a Fortune 50 technology company boost incremental revenue by $400M. The company faced slow quoting and undisciplined pricing,... losing deals and profits. Conga's data-driven pricing and CPQ software enabled faster, more accurate quotes. Partners and salespeople gained autonomy for small and medium deals. The average quote response time dropped from days to two hours. The company saw a 111% increase in quotes, 12,000 new partners, and a 200 basis point margin improvement.
QuintilesIMS (formerly IMS Health) - Information Technology And Services - Very Large
Conga CLM helped QuintilesIMS speed up contract approvals by 75%. The company processed contracts twice as fast after using Conga.... Contract accuracy improved by 75%. Contracting volume increased by 50%. QuintilesIMS gained better deal flow visibility and reduced errors with a central contract repository. Teams in sales, legal, and finance now work together more easily.
Twilio - Information Technology And Services - Large
Twilio used the Conga platform for CPQ to manage growing product complexity and manual quote processes. The solution helped Twilio... reduce sales time and streamline quote approvals. Twilio increased self-service options for sales reps and boosted support plan sales. The company saw significant time and cost savings. Revenue increased as a result of these improvements.
Financial Services Case Studies and Customer Success Stories with Conga Collaborate
PayPal - Financial Services - Very Large
PayPal used Conga X-Author for Excel to connect Excel with Salesforce. This let users work in Excel and update Salesforce... without switching apps. The change improved usability for PayPal's Salesforce users. It also solved adoption and management issues. PayPal's IT team saw better productivity and user satisfaction.
Oodle Car Finance - Financial Services - Medium
Oodle Car Finance used Conga Composer to automate and speed up car loan document generation. The company now creates around... 100,000 documents each month, saving staff time and reducing manual work. Document automation helps Oodle Car Finance serve more customers and dealers quickly and accurately. Teams can respond to loan requests and queries faster, with fewer errors. Conga Composer integrates with Salesforce and supports both high-frequency and one-off document needs.
Mitsubishi HC Capital America - Financial Services - Medium
Conga Composer helped Mitsubishi HC Capital America automate document workflows. The company reduced manual processes to a single click. Integration... with Salesforce made it easy to generate and send documents. Automation improved efficiency and customer satisfaction. Teams can now quickly adapt templates and workflows as business needs change. The solution scales with company growth and supports multiple business units.
Jack Henry - Financial Services - Large
Jack Henry used Conga CPQ and CLM to fix slow, error-prone sales processes. Before, teams relied on spreadsheets and manual... steps, causing delays and mistakes. With Conga, quoting and contracts became automated and unified. Teams now work together in real time, speeding up deals and improving pricing accuracy. Customers get one clear agreement, making buying easier and faster.
PensionBee - Financial Services - Medium
PensionBee used Conga Composer to automate document processes. This reduced manual work and saved a huge amount of time. Automation... helped PensionBee lower the risk of human error. The team developed new processes that made their work easier. PensionBee improved efficiency with Conga's document automation tools.
Mount Yale Capital Group - Financial Services - Small
Mount Yale Capital Group used Conga Composer, Grid, and Sign to manage complex documentation for multiple accounts. Before Conga, the... team struggled with manual document creation, mailing, and tracking signatures. With Conga, they automated document generation and enabled electronic signatures. The number of signatures jumped from 16 in 2019 to 165 in 2020. Searching and managing documents is now fast and easy in Salesforce.
Cooperative Finance Association (CFA) - Financial Services - Medium
Conga Composer helped Cooperative Finance Association cut quote creation time by 50%. CFA used Conga to automate and centralize document... workflows, reducing manual errors and boosting communication efficiency by up to 100%. The platform enabled faster, more accurate communications and improved customer satisfaction. Employees now spend less time on repetitive tasks and more time with customers. Automation supports CFA’s rapid business growth and enhances operational efficiency.
AXA - Financial Services - Very Large
Conga CLM helped AXA automate and standardize contract management. AXA signed 20% more contracts in the first month compared to... the previous year. The solution integrated with Salesforce and supported complex reinsurance contracts. AXA reduced manual errors and improved compliance with a robust clause library. The team saved time using templates and tracked changes in Microsoft Word. AXA now manages risk better and accelerates revenue opportunities.
Hospital & Health Care Case Studies and Customer Success Stories with Conga Collaborate
Schumacher Group - Hospital & Health Care - Large
Conga Composer helped Schumacher Group save over $1,000,000 by automating healthcare form filling. The company eliminated manual data entry for... 7 full-time employees. They automated more than 1,400 PDF and Word forms each month. Revenue collection increased by speeding up physician certification with hospitals. Recruitment and retention improved by pre-filling forms for healthcare professionals.
Pediatrix Medical Group - Hospital & Health Care - Large
Conga helped Pediatrix Medical Group automate over 50% of its monthly billing, processing 800 assets automatically each month. The billing cycle... now finishes by mid-month, and Days Sales Outstanding dropped by 45%. Invoices are generated the same day, removing a 48-hour delay. Pediatrix scaled billing volume without adding staff. Conga solutions improved efficiency, cash flow, and employee experience.
Molina Healthcare - Hospital & Health Care - Very Large
Conga CLM helped Molina Healthcare speed up contract template generation by up to 3 times. The company replaced multiple legacy... systems with a single source of truth for contracts. This reduced manual work, improved data integrity, and increased regulatory compliance. Molina now creates contract templates in less than 2 weeks instead of up to 60 days. Provider engagement and satisfaction scores improved as a result.
Taranaki District Health Board - Hospital & Health Care - Medium
Taranaki District Health Board used Conga Contracts CLM to manage about 500 contracts. Before, each department handled contracts differently and... struggled with paper records. With Conga, they set up a single system for all contracts. Staff can now access documents online and track renewals easily. Reporting is fast and meets legal requirements. The team reduced physical storage and improved contract processing.
PatientPoint - Hospital & Health Care - Medium
PatientPoint used Conga Composer, Grid, and Sign to speed up contract processing. Before, it took 30 to 45 minutes to... process a contract. Now, it takes just 3 to 5 minutes. The new system saves about $14,000 each year on eSignature costs. PatientPoint can now manage documents and projects in one place using Salesforce. Sales reps are more productive and there is less paperwork.
Kalixia - Hospital & Health Care - Small
Conga Advantage Platform helped Kalixia cut document generation time by 99%. Kalixia now creates 4,000 complex contracts in just 45... minutes, instead of three and a half days. The platform lets Kalixia process documents in batches, not one at a time. Kalixia kept its existing Salesforce templates and needed only one developer for setup. The company also improved control and error management, with no disruption to its workflow.
Manufacturing Case Studies and Customer Success Stories with Conga Collaborate
Manitou - Manufacturing - Large
Conga Smart CPQ helped Manitou cut order configuration time from 30 days to 1 day. Over 70% of dealer orders... now go through the online portal. The solution reduced manual processes and sales costs. Manitou's sales teams and dealers use an electronic catalog for accurate, real-time orders. Upsell and cross-sell options are now automatically provided. The system integrates with Manitou’s ERP for seamless order management.
A global provider of process monitoring solutions - Manufacturing - Large
Conga helped a global process monitoring manufacturer fix fragmented pricing. The company managed 40,000 products across 85 regions using hundreds... of spreadsheets. Conga automated price approvals and integrated pricing with multiple ERPs. In the first month, the company improved time-to-market by 40%. The solution uncovered $5-6 million in pricing improvements in just 28 days.
In-Situ Inc. - Manufacturing - Medium
Conga Grid helped In-Situ Inc. improve sales data management and pipeline insight. The sales team cut sales forecast reporting time... in half. They gained the ability to filter and segment sales data by territory, deal size, and close date. Pipeline forecast reports are now twice as fast to prepare. The company achieved 10% pipeline accuracy in aggregate, beating their target. Collaboration and communication improved across the organization with shared data views.
World Water Works - Manufacturing - Medium
Conga X-Author for Excel helped World Water Works cut proposal generation time from hours to minutes. Manual data entry caused... errors and delays, with data locked on individual computers. Using Conga, they eliminated manual entry and improved data accuracy. The team now updates CRM directly from Excel, removing double entry. Administrative changes take just 20 minutes, and the latest information is always accessible.
Wacker Chemie - Manufacturing - Very Large
Wacker Chemie used the Conga Platform to transform its sales and pricing strategies. The company manages over 3,200 products and... needed to simplify complex pricing across global markets. With Conga, 80% of quotes are now processed through the platform, streamlining workflows and improving customer experience. AI-powered pricing helps Wacker Chemie respond faster to customer needs and optimize value. The solution unified sales, pricing, and eCommerce teams, driving high adoption and innovation.
Finning International - Manufacturing - Very Large
Conga CPQ helped Finning International speed up its complex quoting process. Finning used Conga CPQ to cut out manual steps... and bundle products and services. The sales team now creates accurate quotes faster. This improved deal velocity and customer experience. Finning also gained better data access and reporting for forecasting and market insights.
Non-Profit Organization Management Case Studies and Customer Success Stories with Conga Collaborate
New York State Health Foundation - Non Profit Organization Management - Small
Conga Composer helped New York State Health Foundation cut grant agreement creation time from 30 minutes to 30 seconds. The team now... generates 50 to 60 grant packages each year with one button click. Data merges automatically from Salesforce into branded Word templates. Staff confidence in document accuracy increased. Internal and external documents are now created faster and more consistently.
Mama Cash - Non Profit Organization Management - Small
Conga Composer helped Mama Cash automate their grant document creation. The team cut hours from their process and removed manual... errors. Staff now generate documents with a single click in Salesforce. Finance and fundraising teams also use Conga Composer for reports and donor profiles. Employees value Conga's customer service and flexible solution. The automation lets staff focus more on their mission, not paperwork.
Islamic Relief Worldwide - Non Profit Organization Management - Large
Conga Composer helped Islamic Relief Worldwide automate donor reports for their orphan sponsorship program. Before, staff spent 4-6 hours per... report, translating into five languages. Now, reports are created in minutes, saving 161,000 hours each year. The solution also cut nearly $2 million in manual reporting costs. Donors get consistent, accurate updates about the orphans they sponsor.
William Penn Foundation - Non Profit Organization Management - Medium
William Penn Foundation used Conga Composer and Batch to automate its grant review and communication processes. The foundation manages $150M... in grants and processes nearly 300 new grants each year. With Conga, staff reduced monthly grantee communication time from a full day to just minutes. Real-time grant budget data replaced outdated monthly reports, improving decision making. Bulk email automation increased productivity and enhanced the grantee experience.
Offploy - Non Profit Organization Management - Small
Offploy used Conga Composer, Conga Sign, and Conga Grid to cut paperwork by 80%. Admin time per candidate dropped from... 16 hours to just 30 minutes. Candidate support scaled by 300%. Offploy saved up to 60,000 GBP a year in staffing costs. Staff morale improved as they spent more time helping candidates and less on manual tasks. The solution made Offploy a preferred partner for government agencies.
Pharmaceuticals Case Studies and Customer Success Stories with Conga Collaborate
Pharmaceutical company - Pharmaceuticals - Large
Conga CLM helped a global pharmaceutical company automate contract creation and renewal. Before Conga, the company used four separate systems... and manual processes, leading to errors and wasted time. With Conga CLM, they unified contract management, integrated with Salesforce CRM, and enabled e-signatures. This reduced manual work, improved compliance, and increased efficiency. The company now benefits from clause-level reporting and better risk management across sales, legal, and finance teams.
Pharmaceutical company - Pharmaceuticals - Large
Conga Composer helped a global pharmaceutical company automate patient support document generation. Before Conga, the team created documents manually, which... was slow and error-prone. With Conga Composer and Salesforce integration, they now generate multiple documents with one click. The company reduced seasonal hiring of temporary staff by 70%. Bulk updates and automated correspondence save significant time and improve accuracy.
Nimbus Therapeutics - Pharmaceuticals - Small
Conga Contracts helped Nimbus Therapeutics cut contract management time from 16 hours a day to just two. Before, contract drafts... were lost in email and teams struggled to find the right version. The old system was just a data repository, not a real contract lifecycle management tool. With Conga, implementation was fast and everyone supported the change. Now, contract requests are simple and version control is clear, making the team much happier.
Charles River Laboratories - Pharmaceuticals - Large
Charles River Laboratories used Conga CLM and Conga CPQ to speed up its medical research pipeline. The company needed to... link critical business processes. With Conga solutions, they improved workflow and efficiency. This helped them deliver products and services faster across drug discovery and development.
Charles River Laboratories - Pharmaceuticals - Large
Conga CLM and Conga CPQ helped Charles River Laboratories speed up contract negotiation and management. The company automated workflows, reducing... manual work for sales and legal teams. A single repository made it easier to create, store, and manage agreements. Notifications improved sales follow-up and response rates. Real-time dashboards gave stakeholders better insights into contract status and clauses. The solution led to faster contract cycles and higher Salesforce adoption.
Information Services Case Studies and Customer Success Stories with Conga Collaborate
Thomson Reuters - Information Services - Very Large
Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.
Diplomatic Language Services - Information Services - Small
Diplomatic Language Services used Conga Composer and Conga Sign to automate contract processes. The company provides language services to government,... military, and private clients. They handle contracts in over 85 languages and dialects. Conga's tools helped reduce manual work and streamline document workflows. This improved efficiency for their growing client base. The solution integrated with their existing systems.
Diplomatic Language Services - Information Services - Small
Diplomatic Language Services used Conga Composer and Conga Sign to automate contract processes. The company provides language services to government... and private clients. They needed to manage a growing number of contracts efficiently. Conga's tools removed manual work from contract creation and signing. This improved speed and accuracy for their contract workflows. The solution helped them handle more clients with less effort.
Cotality - Information Services - Large
Cotality used Conga CLM to cut contract cycle time by 75%. The company automated 28% of transactions, up from 8%.... Conga Grid helped reduce 3,000 data gaps to zero. Cotality now uses 30 automated templates, up from five. The team gained better contract visibility and improved compliance. Fast implementation and user training drove adoption and results.
Publishing Case Studies and Customer Success Stories with Conga Collaborate
Elsevier - Publishing - Large
Elsevier used Conga to improve its quote-to-cash processes. The company wanted to reduce contract generation time and optimize business workflows.... With Conga, Elsevier streamlined contract management and made business processes faster. This helped the team work more efficiently and reduced delays. The solution supported their global operations in publishing and analytics.
Elsevier - Publishing - Very Large
Conga Contracts for Salesforce helped Elsevier cut contract creation time from days to hours. Elsevier faced slow, manual quote-to-cash processes... across global teams, causing contract errors and delays. The sales team struggled with fragmented workflows and version control issues, impacting customer satisfaction. With Conga, Elsevier automated contract creation, negotiation, and approval directly in Salesforce. This improved accuracy, compliance, and speed, letting sales focus on customers and boosting revenue cycles.
Elsevier - Publishing - Large
Elsevier used Conga to improve its quote-to-cash process. The company wanted to optimize business processes and reduce contract generation time.... Conga helped streamline contract lifecycle management. As a result, Elsevier saw faster contract creation and improved efficiency. This helped the global research publisher manage contracts better.
Telecommunications Case Studies and Customer Success Stories with Conga Collaborate
Rogers Communications - Telecommunications - Very Large
Rogers Communications used Conga CPQ and Conga CLM to unify its sales and contract operations. The company replaced legacy systems... to simplify quoting and contract management. This helped Rogers streamline opportunity, quote, and contract management in one system. The solution supported complex pricing needs in the telecommunications sector. Rogers improved sales efficiency and customer experience with Conga.
Motorola Solutions - Telecommunications - Very Large
Motorola Solutions replaced its homegrown contract management system with Conga CLM. The company wanted better compliance and lower risk. With... Conga, Motorola Solutions uses dashboards and advanced analytics to manage risk and follow policies. They now have a streamlined pipeline from contract to approval. The new system helps them make better business decisions using agreement data.
T-Mobile for Business - Telecommunications - Very Large
Conga helped T-Mobile for Business improve sales proposals and reporting. Sales reps now create clear, accurate proposals with promotional pricing... directly in Salesforce. This change led to a 25% increase in user adoption. Internal reports that once took up to 48 hours are now instant. T-Mobile also reduced license costs and improved communication across teams.
Consumer Electronics Case Studies and Customer Success Stories with Conga Collaborate
Seagate Technology - Consumer Electronics - Large
Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.
Motorola Mobility - Consumer Electronics - Large
Conga CLM and Conga X-Author for Excel helped Motorola Mobility boost CRM adoption and streamline quoting. The sales team used... Excel as a calculation engine, with data pushed directly into the CRM. This eliminated duplicate work and manual data management. The solution improved data accuracy, increased production, and gave better visibility into costs and margins. Response times became faster and information more accurate.
Sony Electronics - Consumer Electronics - Large
Conga Contracts helped Sony Electronics move from a paper-based contract system to a digital one. The new system automated contract... approvals and reporting, speeding up contract cycles. Sony integrated Conga Contracts with its Ariba PO system, removing duplicate approvals. Now, 80% of contracts use standard templates. The legal team has full control over contracts and legal language. Reporting tools help spot and fix bottlenecks quickly.
Medical Devices Case Studies and Customer Success Stories with Conga Collaborate
Olympus America - Medical Devices - Large
Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
HydraFacial - Medical Devices - Medium
Conga Composer helped HydraFacial fix its manual, inconsistent contract process. Before, sales reps used multiple Word templates and had to... copy and paste data, often leaving Salesforce. Signed documents sometimes got lost. With Composer, HydraFacial now uses one template and creates quotes and proposals directly in Salesforce. Sales reps see real-time contract status and enjoy better quality control. Implementation was fast, and the team can now easily update templates without disrupting sales.
Utilities Case Studies and Customer Success Stories with Conga Collaborate
Swissgrid AG - Utilities - Medium
Swissgrid AG used Conga Composer and Conga Sign to automate on-site inspection processes. Before Conga, inspections were manual, slow, and... prone to errors. Now, Swissgrid employees and partners manage documents digitally, reducing workload and mistakes. Electronic signatures and automated templates speed up document creation and delivery. Swissgrid can now track inspections, manage partners, and analyze data more easily.
IZIVIA - Utilities - Medium
IZIVIA manages over 25,000 electric vehicle charging points in France. The company wanted to improve its document management and eSignature... processes. IZIVIA used Conga Composer and Conga Sign API to support its digital transformation. These tools helped streamline document workflows and enhance eSignature capabilities. IZIVIA is a subsidiary of EDF, a global energy leader.
Education Case Studies and Customer Success Stories with Conga Collaborate
Diplomatic Language Services - Education - Small
Conga Composer, Conga Grid, and Conga Sign helped Diplomatic Language Services automate contract management in Salesforce. The company saved over... 340 hours and boosted record productivity by 70%. Switching from DocuSign to Conga Sign cut $6,200 in annual licensing costs and saved 150 hours in signature setup. Manual processes were replaced with automation, reducing errors and improving document tracking. Instructors and supervisors now enjoy a faster, easier workflow for contracts and reports.
Tyndale University - Education - Small
Conga Composer helped Tyndale University automate its admissions process. The team reduced acceptance letter templates from dozens to just nine.... They now send up to 20 personalized acceptance letters per week and up to 100 in bulk twice a year. Automation with Salesforce integration made compliance audits easier and faster. Staff save time with dynamic templates and e-signature features, improving the student experience.
Construction Case Studies and Customer Success Stories with Conga Collaborate
PlanGrid - Construction - Medium
PlanGrid used Conga CPQ to automate its sales process. Before, the team managed sales manually. After deploying Conga CPQ, PlanGrid... increased the speed and control of its sales process. The company saw improved employee and customer satisfaction. Conga’s support team played a key role in PlanGrid’s success.
Laing O'Rourke - Construction - Large
Laing O’Rourke used Conga Composer to automate document creation. They reduced the time needed to tender opportunities. The team now... runs one monthly report instead of 21 separate ones. Documents are now consistent and easy to read. Staff can focus on tasks that need human input. This improved data accuracy and efficiency.
Government Administration Case Studies and Customer Success Stories with Conga Collaborate
Polk County, Florida - Government Administration - Large
Conga Contracts helped Polk County, Florida, improve contract management and compliance. The county centralized its contract system, making it easier... to manage agreements and related documents. Departments now work together better, and procurement controls all contracts and risks. Automated alerts prevent missed renewals and expired documents. Vendor evaluations are now standard, and contract visibility has increased for all users.
Utah Inland Port Authority - Government Administration - Small
Conga Contracts for Salesforce helped Utah Inland Port Authority cut contract negotiation time from weeks to days. The agency automated... contract creation, tracking, and signature collection, reducing manual work and administrative burden. UIPA gained better oversight, improved compliance, and increased transparency in its contracting process. The solution enabled faster, more accurate contract management and reporting for public sector projects.
Internet Case Studies and Customer Success Stories with Conga Collaborate
LinkedIn - Internet - Very Large
LinkedIn used Conga CLM to improve business control and visibility. The company gained flexible reporting and analytics. Teams now have... insights they did not have before. This helped LinkedIn manage business processes better. The legal team saw more control and transparency. Conga CLM made it easier to track and analyze contracts.
Xandr - Internet - Large
Xandr uses Conga CLM to review past contracts and spot trends for its customers. The platform helps Xandr predict business... outcomes in the fast-changing online advertising space. Conga's partnership and guidance are key to Xandr's success. Xandr values how Conga connects its solutions to real business needs. The result is smarter, data-driven decisions for Xandr and its clients.
Entertainment Case Studies and Customer Success Stories with Conga Collaborate
Sony Pictures Networks India - Entertainment - Large
Conga CLM helped Sony Pictures Networks India cut contract turnaround time by three times. The company implemented over 190 contract... types and reduced contract templates by 90%. Conga CLM enabled automated workflows, collaborative contract creation, and detailed reporting. Teams now work together on contracts, improving efficiency and clarity. The solution standardized documents and made contract management more data-driven.
Computer Software Case Studies and Customer Success Stories with Conga Collaborate
Veracode - Computer Software - Medium
Veracode used Conga Contracts for Salesforce to speed up contract renewals. The sales renewal process dropped from 7 minutes to... less than a minute. Teams stopped using email, spreadsheets, and manual steps for contracts. Sales, legal, and procurement now track every contract stage in Salesforce. Legal only reviews contracts once before final signature. Veracode gained full visibility and reporting on contract workflows.
Oil & Energy Case Studies and Customer Success Stories with Conga Collaborate
A global oil & gas company - Oil & Energy - Very Large
Conga pricing solutions helped a global oil and gas company boost margin by $350 million year-over-year. The company faced challenges... with inconsistent pricing across regions and business units. By integrating Conga with SAP, they created efficient, end-to-end pricing processes. Sales and pricing managers gained real-time visibility and control, eliminating negative margin transactions. The phased rollout enabled quick wins and empowered teams to set optimized prices and close more profitable deals.
Automotive Case Studies and Customer Success Stories with Conga Collaborate
Spireon - Automotive - Medium
Conga Composer helped Spireon cut contract processing time from a week to just 10 minutes. Before, sales reps had to... manually re-enter data and manage multiple templates, causing delays and errors. With Conga Composer, all contract data stays in Salesforce, making updates fast and simple. The team implemented the solution in two months with no issues. Now, sales reps spend more time with customers and less on paperwork.
Retail Case Studies and Customer Success Stories with Conga Collaborate
Lapeyre - Retail - Large
Conga Smart CPQ helped Lapeyre, a major European home improvement retailer, improve sales efficiency and customer experience. Lapeyre used Smart... CPQ to let sales teams and customers easily search catalogs, customize products, and place accurate orders online. The solution automated order transfer to ERP and factory systems, reducing errors and speeding up production. Lapeyre saw a significant increase in custom product sales, lower costs, and faster production cycles. Customers received quick, accurate quotes and a consistent experience across all sales channels.
Professional Training & Coaching Case Studies and Customer Success Stories with Conga Collaborate
Diplomatic Language Services - Professional Training & Coaching - Small
Diplomatic Language Services used Conga Composer and Conga Sign to automate contract management. The company provides language services to government,... military, and private clients. They needed a way to handle many contracts and clients efficiently. Conga helped them reduce manual work and streamline document processes. This improved their workflow and saved time for their team.
Management Consulting Case Studies and Customer Success Stories with Conga Collaborate
Peloton Consulting Group - Management Consulting - Medium
Conga Contracts for Salesforce helped Peloton Consulting Group nearly double its contracting output. The legal team reallocated 50% of its... time from internal check-ins to legal strategy. In seven months, Peloton reviewed 331 contracts and executed 256, matching the previous year's total. Clients now accept Peloton’s MSA 65% of the time, reducing negotiation time. Automated reminders and real-time tracking improved contract visibility and sped up signatures, boosting revenue.
Consumer Goods Case Studies and Customer Success Stories with Conga Collaborate
WD-40 Company - Consumer Goods - Medium
Conga Contracts helped WD-40 Company centralize contract management across global offices. Before, contracts were scattered and compliance was hard. The... new system enabled real-time reporting and secure access by role. WD-40 now manages hundreds of contracts worldwide from one place. The solution supports compliance, accountability, and easy growth.
Legal Services Case Studies and Customer Success Stories with Conga Collaborate
UnitedLex - Legal Services - Large
Conga Composer helped UnitedLex speed up its contract processing by 98%. UnitedLex used Conga to standardize contract templates and merge... data from Salesforce. This made it easy to create quotes and contracts with one click. The company also added DocuSign for fast e-signatures. As a result, UnitedLex increased revenue and improved SLA compliance.
Media Production Case Studies and Customer Success Stories with Conga Collaborate
Ovation TV - Media Production - Medium
Conga Contract Intelligence helped Ovation TV manage over 9,000 contracts. The AI-powered platform saved the legal team at least two... hours a day. Smart notifications led to renegotiations and a $50,000 vendor contract savings. Ovation TV saw a 6x ROI and became fully operational within a week. The solution replaced a manual, inconsistent contract process with a central, searchable repository.
Insurance Case Studies and Customer Success Stories with Conga Collaborate
Allianz Care - Insurance - Large
Conga Composer and Conga Grid helped Allianz Care automate document creation. The team used to spend days on manual paperwork.... Now, they quickly generate documents inside Salesforce. This saves time and lets staff focus on customer relationships. Conga’s integration keeps data secure and easy to manage. Allianz Care grew without hiring more people, reallocating resources to higher-value work.
Real Estate Case Studies and Customer Success Stories with Conga Collaborate
Commercial Real Estate Analyst (anonymous) - Real Estate - Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Marketing and Advertising Case Studies and Customer Success Stories with Conga Collaborate
Marathon Ventures - Marketing And Advertising - Small
Conga Composer and Conga Batch helped Marathon Ventures automate paid programming proposal creation. Before, sales planners spent 6 hours a... month on manual Excel work, risking errors. Now, account executives generate and send proposals with one click in Salesforce. This change cut proposal time by 95%, down to 15 minutes a month. The process is more accurate and user satisfaction is higher. Media buyers get clear, consolidated bid sheets.
Wholesale Case Studies and Customer Success Stories with Conga Collaborate
Huntsman - Chemicals - Large
Huntsman used Conga CLM to improve business reporting and speed up contract cycles. The company needed better contract lifecycle management.... Conga CLM helped them shorten contract cycle times. Huntsman also improved critical business reporting with the solution. This led to faster and more accurate contract processes.
Other Industry Case Studies and Success Stories with Conga Collaborate
Ross Video - Media - Medium
Conga CPQ helped Ross Video improve its sales process. Ross Video needed a flexible CPQ tool to support global growth.... Their old system could not handle worldwide teams or complex quotes. With Conga, they now create multi-currency quotes quickly. The sales process is smooth and needs less support. This lets Ross Video focus on future growth.
Perstorp - Chemicals - Large
Conga's algorithmic price guidance helped Perstorp recover $1M in margin leakage each month. Perstorp faced declining margins due to undisciplined... pricing and slow response to cost changes. They launched a business excellence program and integrated dynamic price guidance into their quoting process. This improved pricing discipline by 42% in 20 months. Perstorp achieved a 17.4% EBITDA margin, their second strongest quarter in recent history.
A multibillion-dollar distributor of industrial metalworking supplies - Distribution - Very Large
Conga helped a multibillion-dollar industrial distributor fix pricing leaks. The company managed over 1 million products and served thousands of... customers. Conga's analytics found margin leaks and improved pricing decisions. The distributor saw $4 million above target revenue and expects $18 million more profit each year. Quote turnaround time dropped and sales team confidence grew.
Wilbur-Ellis - Chemicals - Large
Conga Gen IV AI helped Wilbur-Ellis achieve a 2% margin uplift and real-time pricing for over 6,000 SKUs. Before Conga, pricing... was manual, slow, and covered less than half their products. With Conga, Wilbur-Ellis replaced spreadsheets with AI-driven price optimization. The solution enabled instant, market-driven pricing and eliminated segmentation gaps. ROI was realized in under a year, and productivity increased as teams focused on strategy, not manual updates.
Southwest Airlines - Airlines/Aviation - Very Large
Conga helped Southwest Airlines Business automate and standardize its contract management. The team now generates thousands of contracts monthly using... 20 automated templates. Sales reps can create contracts in under five minutes, speeding up deal cycles. Conga integrated systems and centralized data, reducing manual work and errors. This improved productivity and gave customers a faster, more reliable experience.
Capitole Energie - Energy - Small
Conga Composer and Conga Sign helped Capitole Energie automate contract management. The company reduced time spent updating prices and creating... contracts. Teams became more productive and worked together better. Capitole Energie now generates contracts with dynamic fields and secure eSignatures. All contracts are stored and accessible to every department. The solution was easy to use and quick to adopt, even without IT specialists.
Embraer - Aerospace - Very Large
Embraer used Conga solutions to cut quoting time in half. Embraer is a top global jet manufacturer with 18,000 employees.... The company serves nearly 2,000 customers and operates over 5,600 aircraft worldwide. Conga helped Embraer speed up sales processes and improve efficiency. This case highlights digital transformation in aerospace quoting workflows.
TouchSource - Technology - Small
Conga Composer and Conga Sign helped TouchSource cut quote creation time by 100%. Manual processes slowed sales and delayed deals.... With Conga, TouchSource automated account data retrieval and customized quoting. Sales reps now send branded quotes in seconds and get instant e-signatures. The team saves a month per admin each year and builds new templates 80% faster. Productivity and business impact increased.