Vendor: Alvaria
Company Size: 1001-5000
HQ Location: 8101 E, Prentice Ave, Suite 350 Greenwood Village, CO 80111
Financials: PRIVATE
FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.
Vendor: FluentStream Technologies, Inc
Founded: 2007
Company Size: 1-10
HQ Location: 1028 Park Avenue West Denver CO, 80205
Financials: PRIVATE
Vendor: DialedIn
Company Size: 11-50
HQ Location: 8201 Peters Road, Suite 1000, Plantation, FL 33324, US
Financials: PRIVATE
CallHippo
Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most comprehensive solutions for all business communication needs. It helps to enhance customer relationships, improve internal communications and launch new products.
Vendor: CallHippo
Company Size: 11-50
HQ Location: 2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702
Financials: PRIVATE
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, and with zero phone hardware. No matter where the agents connect from, they will have the right context for personalized customer conversations.
Vendor: Freshworks Inc
Founded: 2010
Company Size: 1001-5000
HQ Location: 2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Financials: SERIES H
CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime.
Vendor: CloudTalk s.r.o
Company Size: 11-50
HQ Location: New York City, New York
Financials: SEED
NICE Customer Journey Analytics automatically maps each touchpoint to turn data silos into omnichannel journeys and transform the customer experience with powerful, AI-driven analytics that deliver seamless customer journeys, lower operational costs, reduce customer effort and decrease churn.??
Vendor: NICE Ltd.
Company Size: 5001-10000
HQ Location: 221 River St, Hoboken, New Jersey 07030, US
Financials: IPO
Vendor: 3CX Ltd.
Company Size: 51-100
HQ Location: Nicosia, CY
Financials: PRIVATE
Intermedia Contact Center
improves customer interactions for businesses of any size and helps you differentiate from the competition where it matters most
Intermedia contact center is a cloud communications tool that helps businesses connect better - through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more - from wherever, whenever. With a seamlessly integrated portfolio of communications and collaboration solutions delivered through a single highly reliable and secure platform, it eliminates the need for multiple communications service providers.
Vendor: Intermedia.net, Inc.
Company Size: 501-1000
HQ Location: Sunnyvale, California
Financials: NA
Calabrio ONE is a workforce optimization and analytics solution that runs a customer service or contact center organization and helps companies make smarter, faster decisions about how to support the success of their business.
Vendor: Verint Systems, Inc
Company Size: 1001-5000
HQ Location: 175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA
Financials: IPO
Tethr is an AI-based conversation intelligence platform that unlocks the hidden insights from customers' phone calls and chats. It helps to enhance customer relationships and improve efficiency.
Vendor: CollabIP, Inc.
Company Size: 11-50
HQ Location: 9606 N Mo Pac Expy, Austin, Texas 78759, US
Financials: SERIES A
Vendor: Xecom S.r.l.
Company Size: NA
HQ Location: Turin, Turin 10128, IT
Financials: PRIVATE
Vendor: CallShaper, LLC
Company Size: 1-10
HQ Location: 5009 Honeygo Center Drive, Suite 205, Perry Hall, MD 21128, US
Financials: PRIVATE
eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile.
Vendor: eVoice.
Company Size: 11-50
HQ Location: Hollywood Blvd, 5th Floor, Los Angeles, CA 90028
Financials: M&A
Vendor: Aloware, Inc.
Company Size: 11-50
HQ Location: 16060 Ventura Blvd, Los Angeles, California US
Financials: SEED
Vendor: Net2Phone Global Services, LLC
Company Size: 101-250
HQ Location: Juan Pablo Laguna 3493 , Montevideo, Montevideo 11300, UY
Financials: PRIVATE
Vendor: USAN, Inc.
Company Size: 101-250
HQ Location: Norcross, Georgia
Financials: PRIVATE
Melissa is a verified addresses and identities platform that provides identity verification and contact data quality services. It is designed to help organizations of all sizes standardize, authenticate, and correct contact details, phone numbers, email addresses, and postal addresses to streamline communication. With clean, accurate and up-to-date customer information, organizations can monetize big data, improve sales and marketing, reduce costs and drive business insight.
Vendor: Grendene S.A
Vendor: Smart PBX Goblal Phone Systems
Company Size: 51-100
HQ Location: 56 W 45th St, New York, NY 10036
Financials: PRIVATE
Sip2Dial Call Center Software
Call center software to make everything perfect in your contact center.
Vendor: Sip2Dial
Company Size: 11-50
HQ Location: 5042 Wilshire Blvd #34031 Los Angeles, CA 90036, Los Angeles, CA 90036, US
Financials: PRIVATE
Vendor: Qminder Limited
Company Size: 11-50
HQ Location: 20-22 Wenlock Road, London N1 7GU, United Kingdom
Financials: SEED
Vendor: VoiceSage Global Holdings Limited
Company Size: 11-50
HQ Location: Blackrock, Dublin
Financials: SERIES A
Vendor: Smiddle LLC
Company Size: 11-50
HQ Location: Tallinn, Harju maakond
Financials: NA
Vendor: CallTools.com, Inc.
Company Size: 11-50
HQ Location: 16842 Von Karman Suite 475, Irvine, CA 92606, US
Financials: PRIVATE