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CallShaper is popular in Marketing And Advertising, Information Technology And Services, and Computer & Network Security industries and is widely used by Small Business, Mid Market, and Enterprise.

CallShaper Product Overview

CallShaper offers a cloud-based automated calling system designed to enhance call center operations. Its standout features include blended dialing, predictive dialing, and call tracking, which collectively aim to improve call performance and efficiency. The system's cloud-based nature ensures high reliability and supports multiple locations, making it an ideal solution for businesses with distributed teams. CallShaper's predictive dialing capabilities help optimize call connections, reducing idle time and increasing agent productivity. This solution is particularly beneficial for businesses seeking to streamline their call center operations and achieve better performance metrics.

How satisfied the customers are with CallShaper use-cases

Reviews

"...DeskForce Predictive Dialer is a centralized, mobile-ready automated dialing solution for call center managers and agents...." Peer review

CallShaper Customer Insights, Testimonials and Case Studies

What benefits does CallShaper offer for Helpdesk Management?

What makes CallShaper ideal for Sales Call Management?

What makes CallShaper ideal for Lead Management?

How efficiently Does CallShaper manage your Telemarketing?

How efficiently Does CallShaper manage your Contact List Management?

What is CallShaper used for?

CallShaper is a Contact Center Software mainly used by its customers to Increase Sales & Revenue and Improve Efficiency by Helpdesk Management, Sales Call Management and Lead Management .

What are the top features of CallShaper?

Predictive dialer, Recording and Dashboard are some of the top features of CallShaper.

Who uses CallShaper?

CallShaper is used by Marketing And Advertising, Information Technology And Services and Computer & Network Security among other industries.

Where is CallShaper located?

CallShaper is headquartered at 5009 Honeygo Center Drive, Suite 205, Perry Hall, MD 21128, US.

11 buyers and buying teams have used Cuspera to assess how well CallShaper solved their Contact Center Software needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Telepoint Group - Marketing And Advertising - Medium

CallShaper helped Telepoint Group scale call center operations fast. The platform let them add or remove agents quickly, with per-seat daily billing. Built-in compliance features handled time zones a...nd caller ID rules. Telepoint launched campaigns in hours, not days. Supervisors and agents found the software easy to use. Downtime dropped thanks to flexible billing and strong support.

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Peers used CallShaper for helpdesk management and sales call management

CallShaper Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.93/5 ★

Read Reviews (32)
Custom Reports

4.74/5 ★

Read Reviews (68)
Analytics

4.16/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.93/5 ★

Read Reviews (32)
Custom Reports

4.74/5 ★

Read Reviews (68)
Analytics

4.16/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for CallShaper

Overall Risk Meter

Low Medium High

Top Failure Risks for CallShaper

CallShaper, LLC News

Product
 

Launch a Call Center Fast: Go Live in 72 Hours

CallShaper offers a rapid call center setup, enabling businesses to go live in 72 hours. The platform provides flexible onboarding, pre-built templates, and real-time analytics, ensuring efficient operations. It is ideal for proof-of-concept campaigns and quick market testing without long-term commitments.

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CallShaper, LLC Profile

Company Name

CallShaper, LLC

Company Website

https://www.callshaper.com

HQ Location

5009 Honeygo Center Drive, Suite 205, Perry Hall, MD 21128, US

Employees

1-10

Social

Linkedin

Financials

PRIVATE