CallShaper Overview
This is a summary of the comprehensive capabilities and benefits of CallShaper based on over 714 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if CallShaper is right for your needs? Our Cuspera AI engine can evaluate how CallShaper fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallShaper supports business activities such as:
- Helpdesk Management
- Sales Call Management
- Lead Management
- Telemarketing
- Contact List Management
CallShaper can help you with many business goals, such as Increase Sales & Revenue, Improve Efficiency, Acquire Customers, Enhance Customer Relationships, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Phone Calls E-Mail Chat etc. for these needs. As a solution, CallShaper's capabilities include Predictive Dialer, Recording, and Dashboard.
CallShaper Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects...." Peer review from CallTools
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CallShaper solved their business needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Increase Sales & Revenue and Improve Efficiency are the most popular business priorities peers achieved using CallShaper.
Use Cases
Peers recommend Helpdesk Management , Sales Call Management , Lead Management , as the business use cases that they have been most satisfied while using CallShaper.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects...." Peer review from CallTools |
| Sales Call Management with Phone Calls |
4.71/5 ★ |
"...Third, the program has worked flawlessly and at anytime during the work day we can listen in on real-time calls being made as well as listen to all the recorded calls after the fact...." Peer review by Steve M., President |
| call recording |
4.76/5 ★ |
"...Third, the program has worked flawlessly and at anytime during the work day we can listen in on real-time calls being made as well as listen to all the recorded calls after the fact...." Peer review by Steve M., President |
| Lead Management with Phone Calls, E-Mail, Chat and Text SMS |
4.85/5 ★ |
"...Not only does the software give us the ability to make 10X the calls we were making, but the tight integration with our existing lead management system makes it a compeditive advantage...." Peer review by Jeffrey R. |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects...." Peer review from CallTools |
|
| Sales Call Management with Phone Calls |
4.71/5 ★ |
"...Third, the program has worked flawlessly and at anytime during the work day we can listen in on real-time calls being made as well as listen to all the recorded calls after the fact...." Peer review by Steve M., President |
|
| call recording |
4.71/5 ★ |
| Lead Management with Phone Calls, E-Mail, Chat and Text SMS |
4.85/5 ★ |
"...Not only does the software give us the ability to make 10X the calls we were making, but the tight integration with our existing lead management system makes it a compeditive advantage...." Peer review by Jeffrey R. |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 714 insights from peers and experts to help you assess how these CallShaper use cases fit your business needs.
Frequently Asked Questions(FAQ)
for CallShaper
What is CallShaper used for?
What are the top features of CallShaper?
Who uses CallShaper?
Where is CallShaper located?
Popular Business Setting
for CallShaper
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CallShaper to Increase sales & revenue and Improve efficiency
Peer and Expert Opinion on Features
for CallShaper
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Predictive dialer | Read Reviews (32) |
| Recording | Read Reviews (21) |
| Dashboard | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Predictive dialer | Read Reviews (32) |
| Recording | Read Reviews (21) |
| Dashboard | Read Reviews (12) |
IT and Other Capabilities
for CallShaper
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (66) |
| Data Import | Read Reviews (112) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (66) |
| Data Import | Read Reviews (112) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (140) |
| Email Support | Read Reviews (7) |
| Phone Support | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (140) |
| Email Support | Read Reviews (7) |
| Phone Support | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Custom Reports | Read Reviews (68) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Custom Reports | Read Reviews (68) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for CallShaper
Overall Risk Meter
Top Failure Risks for CallShaper
Vendor Profile Details
Company Name
CallShaper
Company Website
https://www.callshaper.comHQ Location
5009 Honeygo Center Drive, Suite 205, Perry Hall, MD 21128, US
Employees
1-10
Social
Financials
PRIVATE
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