Real-World Case Studies and Customer Success Stories with Smartbear Collaborator

COCC is a financial technology company. They needed to keep high software quality while speeding up development. They used Zephyr... Enterprise, TestComplete, and BitBar for better test management and automation. This helped teams work together and improved testing speed and efficiency. COCC saw a 63% drop in core banking bugs before deployment and a 57% decrease in digital banking platform issues. Their software became more stable and reliable.
Show More..

A leading wealth management software provider wanted to improve testing for their desktop and web apps. They had trouble finding... good tools for WPF automation. They chose SmartBear TestComplete and ReadyAPI to help their QA team. With these tools, they reached 90% automated test coverage. They now do monthly software updates and use Jenkins for nightly test runs. This made their testing faster and more reliable.
Show More..

API Hub for Design helped a leading financial institution improve API documentation and security. The company needed to centralize and... secure API records as it moved away from offshore development. API Hub for Design provided a single, secure platform with granular access controls. This made onboarding faster and improved compliance. Teams could now work together more easily and keep documentation consistent.
Show More..

Aras Corporation needed to test the scalability and performance of its enterprise application. They chose ReadyAPI from SmartBear after evaluating... several products. The team liked ReadyAPI for its company stability, cost, technology stack, and ease of use. SmartBear supported Aras during the evaluation and implementation. The project focused on education and building the right infrastructure. ReadyAPI helped Aras reach its goals faster and improve customer satisfaction.
Show More..

Collaborator by SmartBear helped Intuit make code reviews easier and faster. The tool simplified data entry during inspections and captured... key metrics automatically. Hundreds of developers adopted Collaborator quickly, replacing their old tool. The product improved visibility and made it easy to prove ROI for code reviews. Collaborator required no extra effort from developers and supported continuous process improvement.
Show More..

Mercado Libre saw a big increase in mobile app use during the pandemic. They needed a better way to track... errors and keep their app stable. They switched to Insight Hub for better error tracking and diagnostics. With Insight Hub, all mobile teams could monitor stability and fix bugs faster. Their mobile market share grew by 50%. They reached a 99.93% stability score for their mobile apps.
Show More..

Dropbox wanted to improve user availability for its mobile apps. Their old crash reporting system was not meeting their needs.... They tried Crashlytics but found it lacked important features. They switched to Bugsnag for better error monitoring. Bugsnag helped them find and fix crashes faster. The team liked features like breadcrumbs, custom event indexing, and ANR detection.
Show More..

Monday. com wanted to improve their UI testing process. They used Reflect to make testing easier and faster. Reflect helped...them compare UI changes and catch errors before they reached users. Monday.com saw a big drop in manual testing work. They achieved 0% UI errors in production. They also got real-time alerts for UI changes.
Show More..

Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDFs with a single source of truth for... API documentation. The interactive "Try it now" feature improved requirements validation. Swagger and AWS integration enabled faster feedback and reduced rework. Members now have a better experience with real-time API access.
Show More..

Doximity wanted to make their Android app more stable for medical professionals. They used Insight Hub to track errors and... monitor app health. They reached a 99.99% stability score for their app. The team fixed errors faster and made users happier. Developers spent less time on error detection and felt less burnout.
Show More..

API Hub for Design helped a leading insurance provider improve API governance and developer collaboration. The company needed better documentation,... version control, and teamwork as API projects grew. API Hub for Design gave them a central platform for standards, real-time updates, and co-authoring. This reduced manual work, improved accuracy, and made teams more productive. The company now delivers APIs faster and is ready for future growth.
Show More..

TestComplete helped a U. S. state government agency automate testing for over 40 desktop and web apps. Manual testing took...too much time and slowed releases. The agency chose TestComplete for its easy use, strong legacy support, and cost savings. Testers built and maintained automated tests faster. The team now releases updates quicker and covers more tests. Security standards stayed high with a U.S.-based vendor.
Show More..

Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to... 20 minutes. Non-technical testers created automated test suites without coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
Show More..

Zephyr helped Cricket Australia fix their testing process. Before, teams used different methods and stored results in local spreadsheets. This... made it hard to see test progress and slowed down releases. With Zephyr and Jira, all test cases and results are in one place. Teams now follow the same process. Product managers can see real test data and make better release decisions. Collaboration improved and duplicate work dropped. Traceability is better, so teams know what is tested and what needs work.
Show More..

L3Harris Technologies needed to manage over 300 projects at once. They faced challenges with different release schedules and needed to... track both automated and manual tests. They also wanted to connect testing with Jira for better traceability and reporting. L3Harris chose Zephyr Enterprise to improve the quality, speed, and process of their testing. This helped them manage many projects and testing methods from one tool.
Show More..

Recurly needed to manage a large number of active monthly subscribers. They used Insight Hub for error monitoring across their... tech stack. This helped them quickly find and fix errors in real time. The platform improved their stability and increased uptime each year. Engineers spent less time finding errors and more time fixing them. New engineers could also start faster because of the unified process.
Show More..

BugSnag helped a global music streaming service reach 99. 96% app stability on iOS and 99.93% on Android. The company...unified error monitoring across platforms, replacing fragmented tools. BugSnag's dashboards, error grouping, and integrations with Jira and Slack sped up debugging and alert routing. Engineers now use stability scores to check release quality and prevent user churn. The service improved customer experience and protected revenue by reducing app crashes.
Show More..

BugSnag helped a major vacation rental company keep app stability above 99. 97% for iOS and Android. The company needed...better error monitoring to stop bugs from hurting bookings and revenue. BugSnag's error grouping, metadata filtering, and integrations with Jira, Slack, and PagerDuty made it easy to find and fix high-impact bugs fast. Hundreds of engineers used BugSnag to protect revenue and keep app store ratings high. The company now resolves bugs faster and prevents booking disruptions.
Show More..

BugSnag helped a large fast-food restaurant chain improve app stability and user experience. The company switched from a major APM... vendor to BugSnag for better performance monitoring. Developers fixed bugs faster and identified latency issues that affected customers. BugSnag's breadcrumbs and filtering features made it easier to diagnose and resolve problems. The result was more stable iOS and Android apps, meeting SLAs and keeping customers happy.
Show More..

TestComplete helped David Redford, a QA leader, automate testing and onboard new team members fast. His team, with little automation... experience, learned to use TestComplete and automated key processes. This led to faster sprints and more releases to production. The tool made testing smoother and improved product quality. TestComplete supports QA teams of all skill levels.
Show More..

TestComplete helped a growing SaaS company founded by former Salesforce employees automate testing for Salesforce and other platforms. The company needed... a cost-effective, easy-to-use tool for end-to-end testing. TestComplete enabled non-developers to test, saved time, and improved product quality. The team could reuse modules and test across platforms. Customer service and community support were also key benefits.
Show More..

Zephyr helped Pepper Money cut regression testing time by 50%. The finance company needed faster, easier testing for their digital... platforms. Manual testing slowed releases and relied too much on developers. Zephyr's AI-powered no-code automation let non-technical users create and run tests. The team now tracks all test cases in one place and meets tight release deadlines. Productivity improved as teams focused on strategic work, not repetitive tasks.
Show More..

TestComplete helped InspireXT cut regression testing from weeks to days. InspireXT used TestComplete to automate Oracle Cloud testing, reducing manual... work and boosting efficiency. The platform enabled faster execution cycles and streamlined collaboration for global teams. Audit-ready workflows supported compliance for regulated industries. Testers with little automation experience quickly contributed to quality assurance.
Show More..

Zephyr's AI-powered no-code automation helped Infor PSSC cut manual testing time by 60%. The team moved from two-week to one-week... release cycles, speeding up software delivery. Test coverage increased by 40%, and post-release defects dropped by 30%. Non-technical staff now create tests, boosting collaboration and ownership. Automated tests run in parallel and integrate with the CI/CD pipeline for faster feedback.
Show More..

Reflect helped TELUS automate 1,200+ test cases and achieve a 24x faster time to value. TELUS used Reflect's no-code automation... and self-healing tests to boost productivity by over 95%. The company scaled automation to 250+ users across 30+ teams. TELUS reduced cycle time, saving 1,500+ hours in the first 90 days. Test automation that would have taken two years was completed in just 18 weeks.
Show More..

Zephyr helped Center for Sustainable Energy automate frontend regression testing with AI-powered no-code automation. The small QA team achieved 90%... coverage, freeing time to focus on backend verification. They expanded bandwidth to handle four new client requests while supporting eight existing clients. Automation improved productivity, enabling the team to launch a new product and manage multiple requirements. Zephyr enabled easy test case sharing and collaboration across teams.
Show More..

Zephyr helped Capgemini cut manual POS test time by 50%. The team automated order placement, payment processing, and loyalty program... integration for a major restaurant chain. Release cycles became 20% faster. Non-technical staff could create automated tests. CI/CD integration triggered tests for every POS update. Real-time feedback reduced operational risks.
Show More..