Tata Consultancy Services
- Information Technology And Services
- Very Large
Mumbai, India
SmartBear Swagger helped Tata Consultancy Services cut API design time by 88%. TCS used Swagger to modernize and govern APIs... for a major airline client. The solution reduced schema duplication by 40%. AI-powered workflows improved API governance and validation. TCS now delivers APIs faster and with higher quality.
Undisclosed German IT company
- Information Technology And Services
- Small
Germany
TestComplete helps a German IT company test its ERP software for the building materials sector. The QA team uses TestComplete... to automate manual tests for both desktop and mobile apps. They rely on features like picture comparison, field comparison, and scripting to find bugs quickly. TestComplete integrates with Azure DevOps and supports multiple frameworks, making testing easier. The company delivers more reliable software and stays competitive in the market.
Dell Technologies (Dell ISG)
- Information Technology And Services
- Very Large
Round Rock, USA
Dell Technologies used SmartBear Collaborator to standardize code and document reviews across 50 product groups. The company faced challenges with... tool fragmentation, mobility barriers, and duplicated efforts. Collaborator enabled a unified review process, improved analytics, and streamlined CI/CD audits. This led to increased code review productivity and measurable timelines. Dell ISG eliminated redundant security mechanisms and improved team mobility.
MicroSystems Automation Group (MSAG)
- Information Technology And Services
- Small
Rockville, USA
TestComplete helped MicroSystems Automation Group improve software quality and reduce bugs. Automated testing increased test coverage and eliminated show-stopping issues... in releases. MSAG saw faster product release cycles and better compliance with government standards. TestComplete saved up to 90% of manual testing labor and cut costs. The team now delivers higher quality products with fewer point releases.
Gateway Ticketing Systems, Inc
- Information Technology And Services
- Medium
Boyertown, USA
TestComplete helped Gateway Ticketing Systems, Inc automate thousands of test scenarios for their Galaxy Point of Sale system. Manual regression testing... took at least 24 hours, but automation reduced this to just 3 hours, an 86% improvement. TestComplete enabled the team to find memory and thread handling issues that manual testing missed. The solution also supported multiple scripting languages, making it easier for developers and QA to collaborate. Gateway now releases software faster and with fewer defects, covering 60% of their code base in each regression cycle.
QualityMine Corporation
- Information Technology And Services
- Small
TestComplete helped QualityMine Corporation automate hundreds of software tests. The tool's flexible environment and open architecture made it easy for... their QA team to build and maintain robust test automation frameworks. QualityMine saw big time savings and a strong return on investment. The team could run tests continuously and reliably, boosting test coverage. TestComplete supported automation across different platforms and browsers without switching tools.
New Dawn Technologies (now Journal Technologies)
- Information Technology And Services
- Medium
Los Angeles, USA
TestComplete helped New Dawn Technologies automate user interface testing. Before, writing tests took hours in Visual Studio. With TestComplete, they... wrote tests in minutes and doubled their automated test coverage. The team integrated TestComplete with Visual Studio for both front-end and back-end testing. This led to faster releases, fewer bugs, and higher confidence in product quality. Over 250 automated tests now run nightly, improving software reliability.
Nehemiah Security
- Information Technology And Services
- Small
Reston, USA
Nehemiah Security used SmartBear TestComplete to automate regression testing for their AtomicEye software suite. The QA team managed 1,800 test... cases and needed fast turnaround for frequent releases and patches. TestComplete enabled flexible, scalable automated UI tests, helping the team keep software development on schedule. The tool sped up regression testing and allowed testers to organize mapped objects for faster access. TestComplete's flexibility let each tester build tests in their preferred way, improving efficiency and quality.
G3 Technologies
- Information Technology And Services
- Small
Maryland, USA
QAComplete helped G3 Technologies cut testing cycles from six weeks to as little as one week. The team increased product... releases from three to twelve per year. G3T used QAComplete to manage both manual and automated tests, scaling testing as the company grew. Integration with TestComplete boosted resource utilization and productivity. Customizable workflows let G3T match the tool to their unique process. QAComplete made it easy for new hires and interns to join testing quickly.
Quantum System
- Information Technology And Services
- Small
Quantum System used TestComplete to automate testing for their Quantum Insight Outlook add-in. They needed to ensure Outlook’s standard features... were not affected and to support many Windows and Outlook versions. TestComplete was chosen for its Outlook GUI support, cost, and ease of use. With over 400 automated scripts, regression tests now run in under an hour. This cut time to market, letting them deliver new versions to customers in just four days.
WingArc1st
- Information Technology And Services
- Medium
Tokyo, Japan
TestComplete helped WingArc1st cut UI testing time for their Dr. Sum EA software. The team automated regression testing, reducing completion...from months to just a few days. TestComplete's features like name mapping and data-driven testing made it easy to adapt to both web and desktop apps. The switch to automation improved product quality and lowered costs. WingArc1st relied on SmartBear's support and documentation for success.
Geocentrix
- Information Technology And Services
- Small
UK
Geocentrix used TestComplete to automate software testing. Manual testing led to skipped tests and more bugs. With TestComplete, they created... many quality test cases quickly. Overnight test runs reduced the impact on development time. Bug reports dropped and customer satisfaction improved. TestComplete was easy to adopt and saved money for Geocentrix.
Proteans
- Information Technology And Services
- Medium
Bengaluru, India
Proteans used TestComplete to automate software testing for Microsoft CRM product development. Manual testing was slow and error-prone, making it... hard to test across many environments. TestComplete enabled distributed network testing, object-driven testing, and HTTP load testing. Proteans reduced testing effort and increased accuracy. Automated regression testing made releases more reliable and repeatable. Early bug detection improved product quality and helped meet deadlines.
PlantCML
- Information Technology And Services
- Large
Temecula, USA
PlantCML used SmartBear Collaborator to improve code review processes for their 9-1-1 emergency response systems. Before, code reviews were slow... and manual, with meetings and paperwork. With Collaborator, reviews moved online, saving time and making it easier to track comments and defects. The team now spends more time on code quality and less on paperwork. Collaborator's integration with Perforce and flexible workflows helped PlantCML eliminate manual steps and boost productivity.
Trams (now Sabre)
- Information Technology And Services
- Large
Southlake, USA
Trams used TestComplete to automate testing for its travel agency software. The QA team needed an affordable, easy-to-learn automation tool.... TestComplete was chosen for its cost, documentation, and support. Automation let Trams run 76 projects with about 3,200 procedures. This freed testers to focus on new features and improved customer satisfaction. The support team helped solve technical challenges during upgrades.
Ondot Systems
- Information Technology And Services
- Small
San Jose, USA
SmartBear Collaborator helped Ondot Systems speed up code reviews and reduce errors. The team needed to catch bugs early and... manage feedback across US and India. Collaborator enforced code review before check-ins and tracked review metrics. This improved code quality and helped junior developers learn. Ondot brought products to market faster with fewer costly mistakes.
Atena
- Information Technology And Services
- Medium
Gdansk, Poland
ReadyAPI helped Atena automate API testing for a custom software project. Atena increased daily API test cases from 200 to... 5,000, running tests five times per day. The team reduced regression testing time by 25x and improved collaboration between testers and developers. ReadyAPI enabled easy test transfer across environments and required minimal training for users. Atena now delivers higher quality software with fewer errors and faster feedback.
RPS (Rapid Prototyping Systems)
- Information Technology And Services
- Small
UK
TestComplete helped RPS cut desktop testing cycles from four months to three weeks. The team automated 70% of desktop and... 90% of mobile app testing. This freed up staff to focus on higher-value work. RPS used TestComplete’s integration with Jenkins and GIT for smooth deployment. The automation improved software quality and sped up releases. RPS now delivers more reliable updates to its home improvement visualization tools.
National Information Solutions Cooperative (NISC)
- Information Technology And Services
- Large
Missouri, USA
Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDF documentation with a single, interactive API platform.... Teams used Swagger and AWS to improve collaboration and speed up feedback. Members now get real-time API info and a better experience. The new system reduced rework and made API management easier. NISC plans to expand its use of AWS and Swagger for more applications.
Infor PSSC
- Information Technology And Services
- Large
New York, USA
Zephyr's AI-powered no-code automation helped Infor PSSC cut manual testing time by 60%. The QA team shifted focus to complex... cases, while automated tests ran in parallel, reducing release cycles from two weeks to one. Test coverage increased by 40%, and post-release defects dropped by 30%. Non-technical staff now create tests, improving collaboration and ownership. Integration with CI/CD pipelines gave developers instant feedback and sped up software delivery.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Zephyr helped Capgemini cut manual POS testing time by 50%. The team automated order placement, payment processing, and loyalty program... integration for a major restaurant chain. Release cycles became 20% faster. Business analysts and operations staff could create automated tests without coding. CI/CD integration triggered tests for every POS update. Real-time feedback reduced operational risks.
National Information Solutions Cooperative (NISC)
- Information Technology And Services
- Large
Missouri, USA
Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDF documentation with a single, interactive API platform.... This made it easier for teams to find and update information. Members now have a better experience with real-time API access. Faster feedback cycles reduced rework and improved collaboration. Swagger integrated with AWS to support API publishing and lifecycle management.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Capgemini used Zephyr to automate testing for a major restaurant chain's POS systems. The team cut manual test time by... 50%. Release cycles became 20% faster for payment integrations and loyalty programs. Zephyr's no-code automation let business analysts and operations staff create tests. Automated tests ran with every POS update, improving quality and speed. Real-time feedback helped developers fix issues quickly.
David Redford (QA leader)
- Information Technology And Services
- Small
TestComplete helped David Redford, a QA leader, automate testing since 2004. He created custom test scripts and quickly trained new... team members. Even those with no automation skills learned to use the tool. The team sped up sprints and builds, leading to more releases. TestComplete made testing smoother and improved product quality.
Recurly
- Information Technology And Services
- Medium
San Francisco, USA
Recurly uses BugSnag to manage over 65 million active monthly subscribers. BugSnag gives Recurly real-time error detection and fast issue... resolution. The platform helps Recurly improve stability and uptime for its subscription management service. Engineers save time with streamlined error monitoring and onboarding. Recurly delivers a better user experience and higher product quality with BugSnag.
Dropbox
- Information Technology And Services
- Large
San Francisco, USA
BugSnag helped Dropbox's mobile team reach 99. 97% app stability for iOS and Android. Dropbox switched from a homegrown crash...reporting tool to BugSnag for better error monitoring. The team uses features like breadcrumbs, custom event indexing, and ANR detection to quickly find and fix crashes. Integrations with Jira, Slack, and PagerDuty automate alerts and ticketing. Time saved with BugSnag lets Dropbox engineers focus on building new features.
L3Harris Technologies
- Information Technology And Services
- Very Large
Melbourne, USA
L3Harris Technologies needed to manage over 300 projects at once while keeping quality high. Their teams faced complex release schedules... and required both automated and manual test management. Zephyr Enterprise helped them track weekly regression results and integrate testing with Jira for better traceability. The solution enabled L3Harris to optimize testing speed, quality, and process across many products and methodologies.
Monday.com
- Information Technology And Services
- Large
Tel Aviv, Israel
Monday. com used Reflect to improve their UI testing. They wanted to stop UI errors from reaching users. Reflect helped...them catch issues in staging before release. They achieved 0% UI errors in production. Manual testing work dropped. Teams got real-time alerts for UI changes. This made localization checks faster and kept the user experience smooth.
Computer Software Case Studies and Customer Success Stories with CucumberStudio
Mozilla Corporation
- Computer Software
- Large
Mountain View, USA
Mozilla used BitBar to improve Firefox testing for Android and iOS. Their old device lab was unreliable and hard to... scale. BitBar's private cloud let them run tests on many real devices at once. Test cycles dropped from 75 hours to 5 hours. Automation is now faster, more reliable, and supports over a thousand builds weekly.
Scorpion Software Corp.
- Computer Software
- Small
Vancouver, Canada
Scorpion Software Corp. used TestComplete to automate testing for its security products. Manual testing was slow and prone to errors,... so they switched to automated scripts. This change let them catch critical defects before release and reduced the need for extra QA staff. Automated regression, fuzz, and security testing now run daily and weekly. The company gained higher product confidence and fewer defects, saving time and money.
Aras used TestComplete to automate their software testing. They reduced testing cycles from five months to two weeks. Test automation... reached 88% for their application. The team could focus on higher value tasks. TestComplete was easy to adopt and required less technical expertise. Automation improved release quality and made release cycles predictable.
SmartBear Collaborator helped Mentor Graphics improve code review efficiency for its 200-person Xpedition Enterprise engineering team. The tool enabled developers... across eight locations to collaborate on code reviews, track feedback, and manage projects more easily. Mentor Graphics found more code issues earlier in the development cycle, reducing resource costs. The team now uses Collaborator for every code change, not just major updates. Adoption increased due to easy installation and user-friendly features.
Collaborator helped Intuit make code reviews easier and faster. The tool let teams capture code review metrics automatically. Developers did... not have to do extra work to collect data. Collaborator worked with their configuration management system to show changes between versions. Hundreds of developers adopted the tool quickly. The data from Collaborator made it easy to prove the value of code reviews.
Sage used TestComplete from SmartBear to automate software testing. Before automation, each test script took 90 minutes to run manually.... With TestComplete, this dropped to 20 minutes per script. The tool's support for standard scripting languages made it easy for Sage's team to learn and use. Automation allowed Sage to run overnight smoke tests and reduce product release times. Testers could focus on tasks that could not be automated, improving software quality.
Zephyr helped Infor PSSC cut manual testing time by 60%. The QA team used AI-powered no-code automation to speed up... regression testing. Release cycles dropped from two weeks to one week. Test coverage increased by 40%. Post-release defects fell by 30%. Non-technical staff now help create tests, improving collaboration and product quality.
Collaborator helped Intuit make code reviews easier and faster. The tool let teams capture code review metrics automatically, without slowing... down developers. Intuit replaced their old tool after seeing how easy Collaborator was to use. Hundreds of developers adopted it quickly. The data from Collaborator made it simple to show the value of code reviews and improve software quality.
Financial Services Case Studies and Customer Success Stories with CucumberStudio
Raymond James Financial
- Financial Services
- Very Large
St. Petersburg, USA
AlertSite helps Raymond James monitor advisor-facing applications 24×7. The platform ensures APIs and web services work after maintenance and during... daily use. Synthetic transactions warm up servers and prevent delays for financial advisors. AlertSite integrates with SoapUI for pre- and post-deployment testing. The solution identifies issues quickly and prevents false alerts. Raymond James resolves problems before they impact partners or customers.
BugSnag helped Square unify error monitoring for Android, iOS, web, and backend apps. Square switched from Crashlytics to BugSnag for... better filtering, custom indexing, and easier crash investigation. The BugSnag dashboard lets teams track production and testing issues daily. Custom filters and tags help identify regressions and feature stability. Timeline view gives visual clues about error rate changes, speeding up root cause analysis.
Optria used TestComplete to automate testing for their event management system in the financial services sector. They needed to run... nightly builds and ensure product stability across multiple platforms. TestComplete allowed them to automate end-to-end tests, saving staff time and reducing manual errors. The team now completes testing outside office hours, leading to faster, cleaner releases and cost savings. Automated testing with TestComplete increased confidence in product quality and robustness.
Chime used BugSnag to monitor and reduce crash rates in its mobile banking apps. The company moved to React Native... and needed a tool to unify error tracking across iOS and Android. BugSnag provided stack traces, filtering, and a Stability Center for complete error monitoring. Chime engineers now spend less time debugging and maintain a healthy app stability score. Integrations with Jira and Slack help streamline ticketing and communication.
Sapiens Decision uses ReadyAPI to test and optimize its business logic modeling software for financial services. The company needed to... ensure its platform could handle billions of decisions per second with accuracy. ReadyAPI helped Sapiens Decision identify performance bottlenecks, measure improvements, and support cloud scalability. The switch from SoapUI to ReadyAPI enabled faster automation and more precise performance metrics. This gave Sapiens Decision confidence in delivering reliable, high-quality solutions to clients.
A leading financial institution
- Financial Services
- Very Large
API Hub for Design helped a leading financial institution automate API governance. The company replaced manual API validation with real-time... compliance checks. This change sped up review cycles and reduced errors. Centralized documentation improved standardization across teams. Mocking features enabled early collaboration between frontend and backend developers. The result was faster development and better alignment on API design.
Zephyr helped Pepper Money cut regression testing time by 50%. Manual testing slowed their release cycles and created bottlenecks. Zephyr's... AI-powered no-code automation let non-technical users run automated tests. The team integrated Zephyr with Jira for better visibility and collaboration. Automation freed up resources and let teams focus on strategic work. Productivity improved and releases became more agile.
COCC used Zephyr Enterprise to improve software quality and speed up development. They integrated Zephyr with TestComplete and BitBar for... better test management. This led to a 63% reduction in bugs in their core banking solution before deployment. Their digital banking platform saw a 57% drop in production issues. Teams now work together more closely, sharing knowledge and improving testing efficiency.
Medical Devices Case Studies and Customer Success Stories with CucumberStudio
BKIN Technologies
- Medical Devices
- Small
Kingston, Canada
BKIN Technologies used Zephyr to improve software testing and meet IEC 62304 compliance. Their old system, Trac, made test management... slow and hard to track. Zephyr integrated well with Jira and made test planning and execution easier. BKIN's QA team now tracks processes better and saves about 30% of their time on record-keeping. This helps BKIN bring advanced healthcare products to market faster and with better compliance.
SmartBear Collaborator helped Heart Test Laboratories cut code review and testing time from three months to three weeks. The team used... Collaborator to speed up software development for their MyoVista heart disease screening tool. Collaborator made it easy to review code, track changes, and manage documents, even with remote developers. The tool integrated with Jira and supported regulatory compliance. Heart Test Laboratories saw a 70% reduction in review timelines and improved audit readiness.
Optiscan used TestComplete to automate testing for its medical imaging software. Manual testing was too slow and complex for their... large systems. TestComplete enabled full functional testing, including data validation and image comparison. The tool's flexibility and scripting options helped Optiscan meet regulatory requirements. Automated tests improved accuracy and reduced development time. Optiscan now uses TestComplete for both host and embedded software testing.
Laerdal used TestComplete to automate testing for their PC-based micro-simulators. Manual testing created bottlenecks, especially with many platform configurations and... 14 language versions. TestComplete allowed Laerdal to connect tests to their translation system and automate distributed platform testing using VMware. This made it possible to run more thorough tests daily and cover scenarios that were impossible before. Laerdal now tests faster and more efficiently across all platforms and languages.
TestComplete helped OCERIS automate testing for their FlexMedical software. Manual testing caused missed bugs and wasted time. With TestComplete, OCERIS... could script complex tests and eliminate manual regression testing. The team now spends more time on new features, not old code checks. Product confidence improved with daily automated tests. OCERIS reduced bugs, time, and money spent on testing.
Entertainment Case Studies and Customer Success Stories with CucumberStudio
William Hill PLC
- Entertainment
- Very Large
London, UK
William Hill PLC used SmartBear ReadyAPI Test and ReadyAPI Performance to automate API and middleware testing. The team replaced manual... test creation with reusable test projects. This change helped reduce software time-to-market by weeks. Teams in the UK and Gibraltar now collaborate more easily. Real-time feedback in continuous integration lets developers fix issues quickly. The company can deliver multiple applications in parallel.
SmartBear Collaborator helps Everi Games manage code reviews for 80 developers and QA testers. The tool supports peer review of... code, user stories, and test plans in a collaborative environment. Collaborator enforces dual-authentication and tracks code review progress across multiple gaming products. It provides detailed reporting, helping managers identify defects and compliance issues. Everi Games uses Collaborator to document code changes and prove compliance to regulators, ensuring robust and secure gaming software.
ArcLight Cinemas used SmartBear AlertSite to solve website slowdowns that hurt ticket sales. The team could not find the cause... of the problem or fix it alone. Guidance Solutions and AlertSite ran web load tests and found system bottlenecks. They adjusted scripts, tuned the database, and improved the shopping cart. ArcLight can now handle more online ticket sales and saw an increase in revenue after using AlertSite.
Global music streaming service
- Entertainment
- Large
BugSnag helped a global music streaming service reach 99. 96% app stability for iOS and 99.93% for Android. The company...needed better error monitoring to quickly find and fix crashes. BugSnag unified error tracking and provided dashboards for fast debugging. Integrations with Jira and Slack sped up alert routing and resolution. Stability scores now guide releases and help prevent user churn.
Retail Case Studies and Customer Success Stories with CucumberStudio
Adidas
- Retail
- Very Large
Herzogenaurach, Germany
Adidas manages over 400 APIs and needed to speed up API delivery. They chose SwaggerHub to support a design-first API... approach. SwaggerHub gave Adidas a central platform for all API contracts. Teams now move faster with reusable assets and standardization checks. The platform integrates across the API lifecycle, helping Adidas productize their capabilities.
Zephyr helped Badcock Home Furnishings organize and streamline their software testing. Before Zephyr, teams used spreadsheets, causing confusion and wasted... time. Zephyr integrated with Jira, making it easy for everyone to track QA progress in one place. Testers saved time and found old test cases faster. Communication between developers and testers improved, reducing email back-and-forth. The company now manages software quality more efficiently.
Triquestra used SmartBear's SwaggerHub, ReadyAPI, and TestComplete to improve software quality and speed up release cycles. SwaggerHub helped them design... APIs first, catching issues early and reducing costs. ReadyAPI enabled faster API testing and performance checks, cutting regression testing from two days to one hour. TestComplete automated repetitive UI tests, shrinking manual testing from three days to three hours. The team now delivers higher quality software and gets better customer feedback.
AlertSite helped LunaWarehouse, a small online lighting retailer in Atlanta, address customer concerns about website security. LunaWarehouse chose AlertSite for... daily vulnerability scans and to display the SAFE SITE seal, boosting trust. After implementation, customer inquiries about site safety dropped and web traffic increased. LunaWarehouse credits AlertSite for helping build a trusted brand and plans to explore more SmartBear services.
Telecommunications Case Studies and Customer Success Stories with CucumberStudio
A leading telecommunications provider
- Telecommunications
- Very Large
API Hub for Design helped a leading telecommunications provider centralize API documentation. The company unified governance and improved version control.... Teams moved to real-time, collaborative API development. This reduced inefficiencies and increased API adoption. The organization accelerated development timelines and improved cross-team alignment. API delivery became more consistent and scalable.
A large communications company in Canada
- Telecommunications
- Large
Canada
QAComplete helped a large Canadian communications company unify test, defect, and requirements management. Before, teams used many tools, making reporting... and test coverage hard. With QAComplete, they rolled out a single platform across 750 technical staff. The company now manages 60,000 test cases and 150 projects in one place. License usage grew 5X in two years. Managers get fast, accurate reports and better traceability across software development stages.
TELUS used SmartBear Zephyr and Reflect to speed up QA automation. They automated over 1,200 test cases and achieved a... 24x faster time to value. Productivity increased by more than 95%. Reflect's no-code automation and self-healing tests helped 250+ users across 30+ teams. TELUS reduced test development from two years to just 18 weeks.
TELUS used SmartBear Reflect to speed up QA automation. They automated over 1,200 test cases and achieved a 24x faster... time to value. Productivity increased by more than 95%. Reflect's no-code automation and self-healing tests helped TELUS scale automation to 250+ users across 30+ teams. TELUS reduced cycle time and maintenance, making quality sustainable as they grew.
MedTel Software Ltd.
- Health, Wellness And Fitness
- Small
Toronto, Canada
MedTel Software Ltd. used Zephyr to improve test management for its healthcare software. Before Zephyr, MedTel tracked test cases manually... with Excel and Google Docs, leading to errors and delays. Zephyr integrated with Jira, making it easy for the team to manage test cycles and metrics. The QA process became faster and more reliable, with fewer bugs escaping testing. MedTel now has better insight into QA progress and has standardized its testing practices.
IT Synergistics
- Health, Wellness And Fitness
- Small
USA
LoadNinja helped IT Synergistics speed up load testing for their blood bank management software. The team moved from slow, manual... testing to fast, automated tests. They used LoadNinja to find bottlenecks and improve response times. The tool was easy to use and did not require deep scripting knowledge. IT Synergistics now releases builds more often and keeps quality high. They save time and reduce costs with cloud-based load testing.
Prime Therapeutics
- Health, Wellness And Fitness
- Large
St. Paul, USA
ReadyAPI Test helped Prime Therapeutics cut manual web services testing from six hours to just 20 seconds. The company needed... to automate and speed up testing for internal web services to support business processes. ReadyAPI Test offered easy installation, a simple interface, and required little training. Testers quickly built and ran automated, data-driven tests. This let Prime roll out updates faster and lower resource costs.
PactFlow helped Cera Care, a UK healthtech company, improve integration confidence and streamline operations. Rapid growth and legacy systems made... scaling hard. Teams lacked confidence in API integrations and struggled with unreliable end-to-end tests. Bi-directional contract testing with PactFlow let them catch integration errors early and simplify onboarding. Cera Care rolled out contract testing across teams, boosting reliability and supporting their mission to deliver better home healthcare.
European government agency
- Government Administration
- Large
ReadyAPI Test and ReadyAPI Performance helped a European government agency automate API testing for 40 applications. The team replaced IBM... tools due to usability and licensing issues. SmartBear solutions enabled fast setup, easy adoption, and reduced training time. Automated test creation streamlined thousands of API tests. The agency now ensures optimal API performance for commerce across Europe.
A prominent US federal agency
- Government Administration
- Very Large
USA
TestComplete and QAComplete helped a major US federal agency cut software testing costs. The agency needed to replace IBM Rational... and HP Quality Center due to budget limits. SmartBear tools let the team manage all test cases in one place and support many programming languages. Minimal training was needed, and the tools integrated with JIRA and other systems. The agency now tracks testing progress in real time and moves applications to production faster, helping over 20,000 employees work more efficiently.
Georgia Lottery Corporation
- Government Administration
- Medium
Atlanta, USA
QAComplete and TestComplete helped Georgia Lottery Corporation boost software releases from 2 to 10 per quarter. The team automated test... management and defect tracking for web and mobile lottery apps. They moved from manual to automated testing, improving speed and reliability. The switch enabled faster feature rollouts and supported a shift to Agile development. These tools helped GLC keep up with customer demand and stay competitive in online gaming.
Software services division of a U.S. state government agency
- Government Administration
- Large
USA
SmartBear TestComplete helped a U. S. state government agency automate testing for over 40 critical apps. Manual testing was slow...and hard to manage. The team chose TestComplete for its ease of use and strong support for legacy systems. They quickly reduced manual work and improved test coverage. Release cycles sped up and security standards stayed high.
Automotive Case Studies and Customer Success Stories with CucumberStudio
Honda
- Automotive
- Very Large
Tokyo, Japan
Honda used Zephyr to improve software testing for its manufacturing equipment. Before Zephyr, Honda relied on Excel and legacy tools,... which caused delays and quality issues. Zephyr let Honda manage test cases across multiple plants and teams, making collaboration easier. Now, Honda runs about 545 test cases and can track updates in real time. Automated testing with Zephyr helps Honda reduce production times and cut development costs.
LISI Automotive used SwaggerHub to improve their API development. The team wanted to shorten development cycles and reduce complexity. They... adopted SwaggerHub as their main platform for API design and documentation. This helped them release APIs faster and cut down the number of APIs needed. Real-time interactive documentation made their process smoother and more efficient.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Insurance Case Studies and Customer Success Stories with CucumberStudio
A leading insurance provider
- Insurance
- Very Large
API Hub for Design helped a leading insurance provider expand its API-first strategy. The company used the platform to centralize... documentation and enforce governance. Role-based access controls enabled secure collaboration with internal teams and external partners. Developer productivity improved and time to market decreased. The provider can now scale its API program with more agility and compliance.
API Hub for Design helped a leading insurance provider improve API governance and documentation. The company needed a central platform... to enforce standards and automate version control. API Hub enabled real-time collaboration and reduced manual errors. Teams could co-author APIs and sync updates instantly. Developer productivity increased and API delivery became faster.
A leading insurance provider
- Insurance
- Very Large
API Hub for Design helped a leading insurance provider secure and centralize API documentation. The company moved away from offshore... development and needed to keep internal knowledge safe. API Hub for Design gave them strong access controls and a single platform for all API records. This made onboarding faster and improved compliance with industry standards. Teams could now work together easily and keep documentation up to date.
Internet Case Studies and Customer Success Stories with CucumberStudio
DealNews
- Internet
- Medium
Huntsville, USA
AlertSite helps DealNews monitor website and API performance from multiple locations. DealNews uses AlertSite to detect issues before customers notice... and to benchmark third-party vendors like CDNs. The tool provides instant alerts for slow load times or outages, especially during high-traffic events like Black Friday. Integration with SoapUI enables automated API monitoring for mobile apps. DealNews relies on AlertSite for historical performance reviews and to maintain a competitive edge in online deals.
Yelp used BugSnag to improve app stability and user experience. They faced challenges with error monitoring and maintaining high app... performance. By integrating BugSnag into their release process, Yelp achieved a 99.98% stability target for their mobile apps. The team identified and fixed issues faster, reducing manual work. User ratings on Google Play improved as a result.
BugSnag helped Mercado Libre grow its mobile market share from 20% to 70% in three years. The company achieved a... 99.93% mobile app stability score during a surge in app usage. BugSnag's diagnostics and error tracking let 60 teams monitor and improve app stability. Teams used features like automatic error grouping, search, and Slack integration to fix bugs fast. Mercado Libre now delivers a smoother mobile shopping experience for millions of users.
Hospitality Case Studies and Customer Success Stories with CucumberStudio
HotelTonight
- Hospitality
- Medium
San Francisco, USA
BugSnag helped HotelTonight save 40 hours per month finding and fixing bugs. The team now finds and fixes bugs 50-60%... faster than before. HotelTonight maintains a strict 1% error budget for app crashes. BugSnag's stability score gives clear insight into app health. The team uses BugSnag to prioritize and resolve critical bugs quickly. This keeps their mobile booking app stable for millions of users.
A global vacation rental company
- Hospitality
- Large
BugSnag helped a global vacation rental company keep its iOS and Android apps running at 99. 97%+ stability. The company...switched from a free tool to BugSnag for better error monitoring and faster debugging. Hundreds of developers use BugSnag to spot and fix high-impact bugs quickly. Integrations with Jira, Slack, and PagerDuty speed up alert routing and resolution. The company protects revenue by preventing app crashes and booking disruptions.
Center for Sustainable Energy
- Non Profit Organization Management
- Small
San Diego, USA
Zephyr helped Center for Sustainable Energy automate frontend regression testing. The QA team achieved 90% coverage, freeing time for back-end... verification. Automation let them handle four new client requests while supporting eight existing clients. The three-person team launched a new product and improved productivity. Test case sharing enabled better collaboration with developers and product managers. Zephyr's no-code AI-powered automation boosted efficiency and quality.
Center for Sustainable Energy
- Non Profit Organization Management
- Small
San Diego, USA
Zephyr helped Center for Sustainable Energy automate frontend regression testing. The QA team achieved 90% coverage, freeing time for back-end... verification. Automation let them handle four new client requests while supporting eight existing clients. The three-person team launched a new product and managed multiple client needs. Zephyr enabled easy test case sharing and collaboration across teams.
ReadyAPI Test helped Dun & Bradstreet speed up API prototype development. The tool made client API demonstrations easy to follow... and more effective. Dun & Bradstreet used ReadyAPI Test daily to define specs and support sales and implementation. In 2012, they generated about $10 million in revenue from new API products. The intuitive interface and strong support were key benefits for their team.
Bisnode Kredit
- Information Services
- Very Large
Stockholm, Sweden
ReadyAPI Test helps Bisnode Kredit identify and fix performance problems in web and REST services. The tool lets developers and... non-technical users create and run automated tests with a simple interface. Bisnode Kredit uses the MockService feature to simulate WSDL-based services and test their SOA architecture. The solution helps attract new customers and retain existing ones by making integration easier. Version control ensures older work stays functional after updates.
TestComplete helped a large healthcare technology company automate UI testing across 25+ products. The team needed to release bug-free code... faster and free up time for manual exploratory testing. TestComplete was chosen for its ease of use and ability to handle complex tests that other tools could not. The company saved hours to days on most projects and established automation for almost all products. TestComplete enabled continuous testing and allowed QA to focus on new features.
Doximity used BugSnag to improve their Android app stability. They reached a 99.99% stability score. The team streamlined error monitoring... and debugging. This led to faster error resolution and better user experience. Developer burnout decreased. Productivity and satisfaction increased for both users and the team.
SmartBear TestComplete helped InspireXT automate Oracle Cloud testing. InspireXT needed to keep up with Oracle Cloud’s quarterly updates. Manual testing... took weeks and required many people. With TestComplete, they reduced testing time to under a week with just one person. The tool enabled faster regression cycles, audit-ready workflows, and easier collaboration across global teams. Testers with little automation experience quickly learned to use it, improving quality and speed.
SmartBear TestComplete helped InspireXT automate Oracle Cloud testing. InspireXT needed to keep up with quarterly Oracle Cloud updates. Manual testing... took weeks and required many people. TestComplete made testing faster and easier. Now, one person can finish regression testing in under a week. The team improved test coverage and audit readiness. Testers with little automation experience could quickly join the process.
Education Case Studies and Customer Success Stories with CucumberStudio
Oklahoma State University Field Office at Eglin Air Force Base
- Education
- Large
Stillwater, USA
TestComplete helped Oklahoma State University Field Office at Eglin Air Force Base automate repetitive manual testing. The team reduced basic... functionality testing from days to hours. They increased test coverage and found errors missed before. Testers now have more time for complex cases. TestComplete saved money and improved time to market. The solution enabled more complete and efficient software testing.
Unimestre used SmartBear TestComplete to test their desktop and web apps for schools. Before TestComplete, testing took 10 hours. Now,... it takes only 5 hours. The team uses Object Spy and Record & Replay features. TestComplete is easier to use than IBM Rational. Unimestre delivers updates to customers faster with automated testing.
Incentive Networks
- Marketing And Advertising
- Medium
USA
AlertSite helped Incentive Networks cut website load times from 30 seconds to 500 milliseconds. The company used AlertSite to monitor... real user experiences and quickly find performance bottlenecks. Real-time alerts and analytics integration enabled 99.9% uptime and improved customer satisfaction. Incentive Networks now sends partners detailed reports on site performance. The platform's reliability protects revenue and builds trust with partners and customers.
Grass Roots Group
- Marketing And Advertising
- Large
London, UK
Grass Roots Group used SmartBear AlertSite to monitor performance for custom websites built for client reward and event programs. As the company... grew and served larger clients, they needed automated website monitoring to ensure usability and meet SLAs. AlertSite provided global monitoring, granular reporting, and inside-the-browser performance tracking. Grass Roots quickly identified and fixed issues before customers noticed. The team generated clear, third-party reports to prove site reliability and SLA compliance.
Oil & Energy Case Studies and Customer Success Stories with CucumberStudio
A Global Fortune 200 Energy Company
- Oil & Energy
- Very Large
SmartBear TestComplete helped a global Fortune 200 energy company cut UI testing time for its energy trading system from 24 hours to 8 hours, boosting efficiency by 300%. The company automated... 2,000 UI test cases, reducing test cycles from months to hours. TestComplete integrated with tools like Jira and SpiraTest, supporting agile development and faster software releases. The team now deploys updates three times per week, up from once a year. TestComplete's flexible scripting and distributed execution enabled rapid adoption and cost savings.
Major American airline
- Transportation/Trucking/Railroad
- Very Large
USA
ReadyAPI helped a major American airline automate API testing across distributed teams. The airline used ReadyAPI to build automated test... suites and run them in a CI/CD pipeline. Teams shared test suites in a central repository, improving collaboration. ReadyAPI’s advanced features enabled data-driven testing and seamless environment switching. The airline increased release cycles and extended their ReadyAPI license, showing strong value from the tool.
Utilities Case Studies and Customer Success Stories with CucumberStudio
Scottish Water
- Utilities
- Large
Glasgow, UK
QAComplete helped Scottish Water move from spreadsheets to a central test management tool. The company needed better tracking for software... testing and defect management. QAComplete offered robust features at a much lower cost than other tools. Offshore and onsite teams now use one system for test cases and defect tracking. Reports from QAComplete help forecast resource needs and improve project timelines. Scottish Water can now measure software quality and manage testing more efficiently.
Sports Case Studies and Customer Success Stories with CucumberStudio
Cricket Australia
- Sports
- Large
Melbourne, Australia
Cricket Australia used Zephyr to centralize all test cases and results. This gave teams and stakeholders instant visibility into testing... progress. Product managers could make better release decisions with full test data. Standardized processes improved quality and cut duplicated work. Teams now collaborate more and track defects directly to requirements. Zephyr's Jira integration helped streamline test management across all digital platforms.
Construction Case Studies and Customer Success Stories with CucumberStudio
The Blue Book Building and Construction Network
- Construction
- Medium
Jefferson Valley, USA
AlertSite helped The Blue Book Building and Construction Network monitor its website 24x7. The company needed to ensure fast, reliable... access for 20,000 to 35,000 weekly members. AlertSite provided instant alerts and detailed reports on website performance. The IT team used these insights to fix issues quickly and avoid unnecessary investments. The solution supported one million page views per week and improved service for all members.
Events Services Case Studies and Customer Success Stories with CucumberStudio
ITA Group
- Events Services
- Medium
West Des Moines, USA
TestComplete helped ITA Group automate smoke and regression testing for two major applications. Before, five QA members needed several days... for regression tests. Now, one QA member can finish in hours. Automated tests run after each build, improving stability and coverage. ITA Group increased test frequency and reduced manual effort. TestComplete's support and flexibility made testing faster and easier.
Restaurants Case Studies and Customer Success Stories with CucumberStudio
A large fast-food restaurant chain
- Restaurants
- Very Large
BugSnag helped a large fast-food restaurant chain improve app stability and user experience. Developers fixed bugs faster and found latency... issues that affected customers. BugSnag gave a full view of app performance and made it easier to spot and solve problems. The team liked the breadcrumbs and filtering features for quick error diagnosis. The switch to BugSnag saved time and reduced costs compared to their previous tool.
[Not named, but described as a company founded by former Salesforce employees providing a centralized SaaS security platform]
- Computer & Network Security
- Small
TestComplete helped a small SaaS security company, founded by ex-Salesforce employees, automate testing for Salesforce and other platforms. The company needed... a tool that was easy for non-developers and cost-effective for a growing team. TestComplete enabled anyone in the company to test, saving time and reducing reliance on multiple tools. The solution improved product quality and reputation by catching errors before deployment. The team also valued SmartBear's strong customer support and active user community.
COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...
Southington, USA
COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides... COCC with end-to-end testing visibility, enhancing mobile test automation and application integrity. The combined solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate application testing and maintain governance.