National Information Solutions Cooperative (NISC)
- Information Technology And Services
- Large
Missouri, USA
Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDF documentation with a single, interactive API platform.... Teams used Swagger and AWS to improve collaboration and speed up feedback. Members now get real-time API info and a better experience. The new system reduced rework and made API management easier. NISC plans to expand its use of AWS and Swagger for more applications.
Infor PSSC
- Information Technology And Services
- Large
New York, USA
Zephyr's AI-powered no-code automation helped Infor PSSC cut manual testing time by 60%. The QA team shifted focus to complex... cases, while automated tests ran in parallel, reducing release cycles from two weeks to one. Test coverage increased by 40%, and post-release defects dropped by 30%. Non-technical staff now create tests, improving collaboration and ownership. Integration with CI/CD pipelines gave developers instant feedback and sped up software delivery.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Zephyr helped Capgemini cut manual POS testing time by 50%. The team automated order placement, payment processing, and loyalty program... integration for a major restaurant chain. Release cycles became 20% faster. Business analysts and operations staff could create automated tests without coding. CI/CD integration triggered tests for every POS update. Real-time feedback reduced operational risks.
National Information Solutions Cooperative (NISC)
- Information Technology And Services
- Large
Missouri, USA
Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDF documentation with a single, interactive API platform.... This made it easier for teams to find and update information. Members now have a better experience with real-time API access. Faster feedback cycles reduced rework and improved collaboration. Swagger integrated with AWS to support API publishing and lifecycle management.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Capgemini used Zephyr to automate testing for a major restaurant chain's POS systems. The team cut manual test time by... 50%. Release cycles became 20% faster for payment integrations and loyalty programs. Zephyr's no-code automation let business analysts and operations staff create tests. Automated tests ran with every POS update, improving quality and speed. Real-time feedback helped developers fix issues quickly.
David Redford (QA leader)
- Information Technology And Services
- Small
TestComplete helped David Redford, a QA leader, automate testing since 2004. He created custom test scripts and quickly trained new... team members. Even those with no automation skills learned to use the tool. The team sped up sprints and builds, leading to more releases. TestComplete made testing smoother and improved product quality.
Recurly
- Information Technology And Services
- Medium
San Francisco, USA
Recurly uses BugSnag to manage over 65 million active monthly subscribers. BugSnag gives Recurly real-time error detection and fast issue... resolution. The platform helps Recurly improve stability and uptime for its subscription management service. Engineers save time with streamlined error monitoring and onboarding. Recurly delivers a better user experience and higher product quality with BugSnag.
Dropbox
- Information Technology And Services
- Large
San Francisco, USA
BugSnag helped Dropbox's mobile team reach 99. 97% app stability for iOS and Android. Dropbox switched from a homegrown crash...reporting tool to BugSnag for better error monitoring. The team uses features like breadcrumbs, custom event indexing, and ANR detection to quickly find and fix crashes. Integrations with Jira, Slack, and PagerDuty automate alerts and ticketing. Time saved with BugSnag lets Dropbox engineers focus on building new features.
L3Harris Technologies
- Information Technology And Services
- Very Large
Melbourne, USA
L3Harris Technologies needed to manage over 300 projects at once while keeping quality high. Their teams faced complex release schedules... and required both automated and manual test management. Zephyr Enterprise helped them track weekly regression results and integrate testing with Jira for better traceability. The solution enabled L3Harris to optimize testing speed, quality, and process across many products and methodologies.
Monday.com
- Information Technology And Services
- Large
Tel Aviv, Israel
Monday. com used Reflect to improve their UI testing. They wanted to stop UI errors from reaching users. Reflect helped...them catch issues in staging before release. They achieved 0% UI errors in production. Manual testing work dropped. Teams got real-time alerts for UI changes. This made localization checks faster and kept the user experience smooth.
Sapiens Decision uses ReadyAPI to test and optimize its business logic modeling software for financial services. The company needed to... ensure its platform could handle billions of decisions per second with accuracy. ReadyAPI helped Sapiens Decision identify performance bottlenecks, measure improvements, and support cloud scalability. The switch from SoapUI to ReadyAPI enabled faster automation and more precise performance metrics. This gave Sapiens Decision confidence in delivering reliable, high-quality solutions to clients.
A leading financial institution
- Financial Services
- Very Large
API Hub for Design helped a leading financial institution automate API governance. The company replaced manual API validation with real-time... compliance checks. This change sped up review cycles and reduced errors. Centralized documentation improved standardization across teams. Mocking features enabled early collaboration between frontend and backend developers. The result was faster development and better alignment on API design.
Zephyr helped Pepper Money cut regression testing time by 50%. Manual testing slowed their release cycles and created bottlenecks. Zephyr's... AI-powered no-code automation let non-technical users run automated tests. The team integrated Zephyr with Jira for better visibility and collaboration. Automation freed up resources and let teams focus on strategic work. Productivity improved and releases became more agile.
A leading wealth management software provider
- Financial Services
- Large
SmartBear TestComplete helped a leading wealth management software provider automate 90% of their regression testing. The company struggled to find... WPF automation tools for their desktop and web apps. With TestComplete and ReadyAPI, they scaled their QA team and enabled monthly software releases. Jenkins integration allowed nightly test runs and faster feedback. The switch reduced bugs in production and improved software quality.
COCC used Zephyr Enterprise to improve software quality and speed up development. They integrated Zephyr with TestComplete and BitBar for... better test management. This led to a 63% reduction in bugs in their core banking solution before deployment. Their digital banking platform saw a 57% drop in production issues. Teams now work together more closely, sharing knowledge and improving testing efficiency.
Computer Software Case Studies and Customer Success Stories with AlertSite
Infor PSSC
- Computer Software
- Large
New York City, USA
Zephyr helped Infor PSSC cut manual testing time by 60%. The QA team used AI-powered no-code automation to speed up... regression testing. Release cycles dropped from two weeks to one week. Test coverage increased by 40%. Post-release defects fell by 30%. Non-technical staff now help create tests, improving collaboration and product quality.
Collaborator helped Intuit make code reviews easier and faster. The tool let teams capture code review metrics automatically, without slowing... down developers. Intuit replaced their old tool after seeing how easy Collaborator was to use. Hundreds of developers adopted it quickly. The data from Collaborator made it simple to show the value of code reviews and improve software quality.
ReadyAPI helped Aras Corporation scale API performance testing for its enterprise software. The team used ReadyAPI to handle high user... loads and ensure stable infrastructure. SmartBear's support and training enabled Aras to finish a major project three months ahead of schedule. ReadyAPI automation saved time and reduced the need for extra staff. Built-in reporting made it easy to track and resolve performance issues.
Insurance Case Studies and Customer Success Stories with AlertSite
A leading insurance provider
- Insurance
- Very Large
API Hub for Design helped a leading insurance provider expand its API-first strategy. The company used the platform to centralize... documentation and enforce governance. Role-based access controls enabled secure collaboration with internal teams and external partners. Developer productivity improved and time to market decreased. The provider can now scale its API program with more agility and compliance.
API Hub for Design helped a leading insurance provider improve API governance and documentation. The company needed a central platform... to enforce standards and automate version control. API Hub enabled real-time collaboration and reduced manual errors. Teams could co-author APIs and sync updates instantly. Developer productivity increased and API delivery became faster.
A leading insurance provider
- Insurance
- Very Large
API Hub for Design helped a leading insurance provider secure and centralize API documentation. The company moved away from offshore... development and needed to keep internal knowledge safe. API Hub for Design gave them strong access controls and a single platform for all API records. This made onboarding faster and improved compliance with industry standards. Teams could now work together easily and keep documentation up to date.
Center for Sustainable Energy
- Non Profit Organization Management
- Small
San Diego, USA
Zephyr helped Center for Sustainable Energy automate frontend regression testing. The QA team achieved 90% coverage, freeing time for back-end... verification. Automation let them handle four new client requests while supporting eight existing clients. The three-person team launched a new product and improved productivity. Test case sharing enabled better collaboration with developers and product managers. Zephyr's no-code AI-powered automation boosted efficiency and quality.
Center for Sustainable Energy
- Non Profit Organization Management
- Small
San Diego, USA
Zephyr helped Center for Sustainable Energy automate frontend regression testing. The QA team achieved 90% coverage, freeing time for back-end... verification. Automation let them handle four new client requests while supporting eight existing clients. The three-person team launched a new product and managed multiple client needs. Zephyr enabled easy test case sharing and collaboration across teams.
TELUS used SmartBear Zephyr and Reflect to speed up QA automation. They automated over 1,200 test cases and achieved a... 24x faster time to value. Productivity increased by more than 95%. Reflect's no-code automation and self-healing tests helped 250+ users across 30+ teams. TELUS reduced test development from two years to just 18 weeks.
TELUS used SmartBear Reflect to speed up QA automation. They automated over 1,200 test cases and achieved a 24x faster... time to value. Productivity increased by more than 95%. Reflect's no-code automation and self-healing tests helped TELUS scale automation to 250+ users across 30+ teams. TELUS reduced cycle time and maintenance, making quality sustainable as they grew.
SmartBear TestComplete helped InspireXT automate Oracle Cloud testing. InspireXT needed to keep up with Oracle Cloud’s quarterly updates. Manual testing... took weeks and required many people. With TestComplete, they reduced testing time to under a week with just one person. The tool enabled faster regression cycles, audit-ready workflows, and easier collaboration across global teams. Testers with little automation experience quickly learned to use it, improving quality and speed.
SmartBear TestComplete helped InspireXT automate Oracle Cloud testing. InspireXT needed to keep up with quarterly Oracle Cloud updates. Manual testing... took weeks and required many people. TestComplete made testing faster and easier. Now, one person can finish regression testing in under a week. The team improved test coverage and audit readiness. Testers with little automation experience could quickly join the process.
Hospitality Case Studies and Customer Success Stories with AlertSite
A global vacation rental company
- Hospitality
- Large
BugSnag helped a global vacation rental company keep its iOS and Android apps running at 99. 97%+ stability. The company...switched from a free tool to BugSnag for better error monitoring and faster debugging. Hundreds of developers use BugSnag to spot and fix high-impact bugs quickly. Integrations with Jira, Slack, and PagerDuty speed up alert routing and resolution. The company protects revenue by preventing app crashes and booking disruptions.
Entertainment Case Studies and Customer Success Stories with AlertSite
Global music streaming service
- Entertainment
- Large
BugSnag helped a global music streaming service reach 99. 96% app stability for iOS and 99.93% for Android. The company...needed better error monitoring to quickly find and fix crashes. BugSnag unified error tracking and provided dashboards for fast debugging. Integrations with Jira and Slack sped up alert routing and resolution. Stability scores now guide releases and help prevent user churn.
Doximity used BugSnag to improve their Android app stability. They reached a 99.99% stability score. The team streamlined error monitoring... and debugging. This led to faster error resolution and better user experience. Developer burnout decreased. Productivity and satisfaction increased for both users and the team.
Automotive Case Studies and Customer Success Stories with AlertSite
The RAC
- Automotive
- Large
Bristol, UK
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Restaurants Case Studies and Customer Success Stories with AlertSite
A large fast-food restaurant chain
- Restaurants
- Very Large
BugSnag helped a large fast-food restaurant chain improve app stability and user experience. Developers fixed bugs faster and found latency... issues that affected customers. BugSnag gave a full view of app performance and made it easier to spot and solve problems. The team liked the breadcrumbs and filtering features for quick error diagnosis. The switch to BugSnag saved time and reduced costs compared to their previous tool.
[Not named, but described as a company founded by former Salesforce employees providing a centralized SaaS security platform]
- Computer & Network Security
- Small
TestComplete helped a small SaaS security company, founded by ex-Salesforce employees, automate testing for Salesforce and other platforms. The company needed... a tool that was easy for non-developers and cost-effective for a growing team. TestComplete enabled anyone in the company to test, saving time and reducing reliance on multiple tools. The solution improved product quality and reputation by catching errors before deployment. The team also valued SmartBear's strong customer support and active user community.
Software services division of a U.S. state government agency
- Government Administration
- Large
USA
SmartBear TestComplete helped a U. S. state government agency automate testing for over 40 critical apps. Manual testing was slow...and hard to manage. The team chose TestComplete for its ease of use and strong support for legacy systems. They quickly reduced manual work and improved test coverage. Release cycles sped up and security standards stayed high.
Internet Case Studies and Customer Success Stories with AlertSite
Mercado Libre
- Internet
- Very Large
Buenos Aires, Argentina
BugSnag helped Mercado Libre grow its mobile market share from 20% to 70% in three years. The company achieved a... 99.93% mobile app stability score during a surge in app usage. BugSnag's diagnostics and error tracking let 60 teams monitor and improve app stability. Teams used features like automatic error grouping, search, and Slack integration to fix bugs fast. Mercado Libre now delivers a smoother mobile shopping experience for millions of users.
Sports Case Studies and Customer Success Stories with AlertSite
Cricket Australia
- Sports
- Large
Melbourne, Australia
Cricket Australia used Zephyr to centralize all test cases and results. This gave teams and stakeholders instant visibility into testing... progress. Product managers could make better release decisions with full test data. Standardized processes improved quality and cut duplicated work. Teams now collaborate more and track defects directly to requirements. Zephyr's Jira integration helped streamline test management across all digital platforms.