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Information Technology and Services Case Studies and Customer Success Stories with Splunk Cloud™

 

Works Human Intelligence - Information Technology And Services - Medium

Tokyo, Japan

Works Human Intelligence used Splunk AppDynamics to improve their SaaS HR system. Before, finding the cause of performance issues took... a lot of time and guesswork. With AppDynamics, they can now quickly see where problems happen in their applications. All teams use the same tool, which helps them work together faster. This change lets their SRE and development teams focus on more important work.

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Chris Kaye (theITWhisperer) - Information Technology And Services - Small

Splunk helped Chris Kaye automate reporting and monitoring for a new product launch. He used Splunk to build dashboards and... alerts, replacing manual log reading. When his company faced rising failed transactions, Chris used Splunk to analyze logs from multiple systems. He found the root cause and recommended changes, reducing failures and boosting revenue. Splunk enabled faster insights and improved business outcomes.

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Automated Systems (H.K.) Limited (ASL) - Information Technology And Services - Medium

Hong Kong, Hong Kong

Splunk Enterprise and Splunk Enterprise Security helped ASL cut monthly security incidents by 40%. Troubleshooting is now twice as fast.... ASL uses Splunk to monitor and analyze data from firewalls, servers, and cloud resources. The platform automates threat detection and delivers real-time alerts. ASL reduced its security monitoring workforce by 60%. Customers now trust ASL more due to improved security and faster response times.

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Apromore - Information Technology And Services - Small

Melbourne, Australia

Splunk helped Apromore automate and centralize log management. The company improved efficiency by 400%. Security teams now detect and prevent... threats before they cause problems. Real-time dashboards let teams monitor incidents on one screen. Collaboration between teams is easier. Apromore delivers a more secure and consistent customer experience.

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NEC - Information Technology And Services - Very Large

Tokyo, Japan

Splunk Enterprise helped NEC cut ransomware risks by over 80%. NEC used Splunk to centralize log management and give 120,000... users real-time security dashboards. This improved visibility and let all staff help monitor threats. NEC's security culture grew stronger, with 96% of staff reporting better awareness. The project won two awards for innovation and security excellence.

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Will Searle (Splunk Consultant) - Information Technology And Services - Small

UK

Will Searle, a Splunk consultant, uses Splunk Cloud to manage complex migrations and automate admin tasks. He leverages Git for... managing ES rules, ensuring code control and peer review. Splunk's community forums help him solve unique challenges and share solutions. Automating tasks and using tstats have made his searches run over 10x faster. He values the versatility of Splunk for app development and IT operations monitoring.

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MD. Amimul Ahasun Anas - Information Technology And Services - Small

Splunk helps MD. Amimul Ahasun Anas turn noisy security data into clear insights. He uses Splunk for detection engineering, threat... hunting, and performance monitoring. Splunk dashboards and AI features help reduce alert fatigue and speed up investigations. The Splunk Community provides practical solutions and tips for optimizing searches and building scalable detections. This support enables him to create durable, reusable solutions for security operations.

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Fulcrum Technology Solutions - Information Technology And Services - Small

Houston, USA

Splunk helps Fulcrum Technology Solutions deliver advanced security analytics and data engineering for clients. John Owen, director of security &... data analytics, uses Splunk for SIEM, SOAR, and custom app development. He built a real-time telemetry dashboard for a rally car using Splunk Edge Hub. This creative use case shows Splunk's flexibility beyond cybersecurity. The Splunk community supports learning and problem-solving for professionals.

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Travelport - Information Technology And Services - Large

Langley, UK

Splunk helped Travelport improve customer experience with full-stack observability. Travelport faced risks to top-line revenue when systems were down. Splunk’s... Assigned Expert optimized their environment to respond faster to disruptions. This led to better uptime and reliability. Travelport’s site reliability team saw direct benefits from Splunk’s guidance.

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Splunk - Information Technology And Services - Large

San Francisco, USA

Splunk used its own platform to protect its global business from cyber threats. Security teams achieved a 30% faster mean... time to resolve incidents across use cases. Splunk was the first to provide prescriptive guidance on the Log4Shell vulnerability. The platform improved visibility and automated threat response, reducing manual work. Splunk Cloud Platform helped secure a complex, distributed environment for customers in over 130 countries.

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Splunk SOC - Information Technology And Services - Large

San Francisco, USA

Splunk SOC used Splunk SOAR and Splunk Attack Analyzer to fight phishing attacks. The team automated ticket creation and threat... analysis. They cut the time to detect phishing to under 7 minutes. Phishing alerts are now resolved 90% faster. The solution improved detection accuracy and reduced risk of breaches. Analysts can now handle more alerts with less manual work.

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Splunk IT - Information Technology And Services - Large

San Francisco, USA

Splunk IT used Splunk Cloud Platform and Splunk Observability Cloud to save $600k a year by eliminating unused developer instances. The team achieved... zero outages for over a year, improving reliability for thousands of users. They also migrated 11,000 users to a new cloud collaboration app in just one weekend. Splunk IT now proactively prevents outages and optimizes cloud costs. These changes increased customer and employee satisfaction.

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Splunk (DevOps Team) - Information Technology And Services - Large

San Francisco, USA

Splunk’s DevOps team used the Splunk platform to cut memory usage by 95%. They also achieved 50% faster page load... times and a 25% increase in team efficiency. The team used real-time dashboards to spot and fix performance issues before release. Splunk Synthetic Monitoring helped them track web metrics and resolve outages quickly. These improvements led to better user experience and higher uptime across Splunk’s web properties.

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Cloudreach - Information Technology And Services - Medium

London, UK

Cloudreach used SignalFx from Splunk to monitor cloud environments for global brands. Their old tool only tracked infrastructure, missing application... and business metrics. SignalFx gave Cloudreach real-time visibility across infrastructure and applications. Centralized dashboards and fast visualization helped them resolve issues faster. Cloudreach now supports cloud-native and open source data sources for their clients.

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Apromore - Information Technology And Services - Small

Melbourne, Australia

Splunk helped Apromore boost log management efficiency by 400%. The team automated manual log analysis, saving time and improving accuracy.... Real-time dashboards let teams spot and fix security issues fast. Collaboration improved as all teams accessed the same data. Apromore now prevents outages and keeps client data safe.

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NEC - Information Technology And Services - Very Large

Splunk Enterprise helped NEC cut ransomware risks by over 80%. NEC used Splunk dashboards to give 120,000 users visibility into... security threats. This improved employee engagement and third-party evaluation scores. Security awareness rose, with 96% of surveyed users reporting improvement. NEC won two awards for its security innovation with Splunk. The solution supports 76 functions at 25 sites worldwide.

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Financial Services Case Studies and Customer Success Stories with Splunk Cloud™

 

ベスカ株式会社 (VESCA) - Financial Services - Small

Tokyo, Japan

Splunk Enterprise helped ベスカ株式会社 (VESCA) meet PCI DSS security standards for credit card payments. The company used Splunk On-Call to... manage incident alerts and reduce operational workload. Incident management time dropped by 86%, and response time by 99%. Fewer alerts reached staff, lowering stress and improving customer support. Splunk enabled flexible log analysis and simplified IT operations for a small team.

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Velera - Financial Services - Large

USA

Splunk Observability helped Velera achieve a 99. 95% uptime for its credit union clients. Velera reduced mean time to repair...to under 15 minutes. Monthly transaction processing speed increased by 300%, handling 3 billion transactions. AppDynamics gave full visibility into application performance and infrastructure. Cisco Secure Application improved security and cut costs. Velera now supports credit unions with reliable, high-performance digital banking services.

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FINRA - Financial Services - Large

Washington, USA

FINRA uses Splunk Cloud and AWS to process and analyze huge amounts of financial data. Their old SIEM was costly... and limited, making it hard to collect and review all needed logs. With Splunk, FINRA now gathers data from 170 applications and most US stock and options market transactions. This new setup improved cost and operational efficiency. FINRA can now spot threats faster and protect investors better.

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Fannie Mae - Financial Services - Very Large

Washington, USA

Splunk helped Fannie Mae protect its housing finance systems. The company used Splunk to manage security and compliance in a... complex hybrid cloud environment. Teams improved efficiency and shortened development cycles by unifying log management and monitoring. Real-time insights reduced mean time to resolution. Fannie Mae strengthened regulatory compliance and system resilience, supporting millions of homebuyers and renters.

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DANA - Financial Services - Large

Jakarta, Indonesia

DANA used Splunk Observability Cloud to improve system uptime and service quality. The company reduced incident recovery time by up... to 90%. DANA can now detect anomalies almost instantly, instead of taking hours or days. Teams collaborate better with a unified monitoring platform. Splunk helps DANA manage hybrid infrastructure and support rapid business growth.

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ACE Exchange - Financial Services - Medium

Taipei, Taiwan

Splunk helped ACE Exchange, Taiwan's first crypto asset exchange, boost security monitoring and cut costs by 10%. The platform unified... security operations across multi-cloud environments, reducing manual work by 70%. Real-time dashboards improved threat detection and response speed. Machine learning models with Splunk shortened tasks from 7 days to 2. ACE Exchange now manages resources better and meets ISO27001:2022 compliance.

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99Bill - Financial Services - Large

Shanghai, China

Splunk Enterprise helped 99Bill gain real-time visibility into over 1,000 applications. The platform enabled end-to-end monitoring, reducing system issue root... cause resolution rate to over 98%. Fault recovery became three times faster, and transaction error rates dropped by 50%. 99Bill improved data security and customer satisfaction with proactive detection and rapid response. Splunk also supported new marketing initiatives and stable online operations.

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Tokyo Stock Exchange - Financial Services - Large

Tokyo, Japan

Splunk Synthetic Monitoring helped Tokyo Stock Exchange manage 30 internal and external systems after a hybrid cloud migration. The platform gave... TSE full-stack visibility and automated monitoring, replacing manual log checks. TSE quickly detects and fixes delays, improving service availability and user experience. The team reduced manual effort and now resolves issues faster. Splunk's solution supports TSE's goal for seamless, resilient IT operations.

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FINRA - Financial Services - Large

Washington, USA

Splunk Cloud helps FINRA secure and analyze data from 170 applications. FINRA oversees most U.S. stock and options market transactions.... Their old SIEM was costly and limited. With Splunk and AWS, FINRA gained flexible data ingestion, real-time analysis, and better cost control. They now manage cloud costs at less than five percent of previous tools and protect market integrity for billions of transactions daily.

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Hyphen Group - Financial Services - Medium

Singapore, Singapore

Splunk Observability Cloud helped Hyphen Group cut issue resolution time from hours to minutes. The company achieved 8x faster infrastructure... deployment. Teams now release software updates more efficiently, with 275 updates launched smoothly. Real-time monitoring improved collaboration between engineering and operations. Hyphen Group delivers better customer experiences and launches new products faster.

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DANA - Financial Services - Large

Jakarta, Indonesia

DANA used Splunk Observability Cloud to improve its digital payment platform. The company achieved 70% to 90% faster incident recovery.... Splunk enabled full-fidelity observability, helping DANA detect and resolve issues quickly. Teams now collaborate better and spend less time troubleshooting. DANA increased uptime and service quality for its 135 million users.

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2C2P - Financial Services - Medium

Singapore, Singapore

Splunk helped 2C2P, a payments company, gain full visibility into its AWS cloud assets. Before Splunk, log analysis and compliance... reporting took days or weeks. Now, 2C2P automates log management and speeds up investigations from hours to minutes. The platform enables real-time monitoring, improves system health, and boosts customer satisfaction. Splunk also helps 2C2P meet strict security and compliance standards in Southeast Asia.

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ACE Exchange - Financial Services - Small

Taipei, Taiwan

Splunk helped ACE Exchange, Taiwan’s first legal cryptocurrency exchange, improve security and cut costs by 10%. ACE replaced its open-source... analytics with Splunk for centralized security monitoring and real-time visibility. The platform reduced human intervention for security monitoring by 70%. Security teams now resolve issues faster and can predict threats more easily. ACE also improved resource management and productivity, reallocating cloud resources and reducing manual work from seven days to two.

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Government Administration Case Studies and Customer Success Stories with Splunk Cloud™

 

Metropolitan Police Service - Government Administration - Very Large

London, UK

Splunk helped the Metropolitan Police Service detect 298 ICT breaches in one year. The solution saved 4,768 hours of work... and freed up 8 staff members. Manual audit investigations now take 16 hours less on average. Splunk’s data platform enables real-time monitoring of internal activity. This supports compliance, governance, and public trust. The police force now acts faster to stop misconduct and improve transparency.

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米国州政府 - Government Administration - Very Large

USA

Splunk helped a US state government resolve over 1,200 IRS compliance issues in a single audit cycle. The state unified... security and compliance monitoring, reducing false positives and cutting incident response times from hours to minutes. Splunk Enterprise Security, SOAR, and ITSI enabled real-time threat detection and automated workflows. Analysts now focus on real threats, not false alarms. The state built a strong foundation for cyber defense and improved digital service resilience.

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GIP-MDS - Government Administration - Large

Paris, France

Splunk helped GIP-MDS digitize social declarations in France. The platform replaced 47 manual processes with a single digital document. Now,... 100% of private sector companies use the DSN system. Over 2.7 million digital declarations are processed monthly. In 2019, 28 million DSN declarations were handled. Splunk gives real-time data visibility and predictive analytics for better service quality.

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米国防総省戦闘軍 (U.S. Department of Defense Combatant Command) - Government Administration - Very Large

Washington, USA

Splunk helped the U. S. Department of Defense Combatant Command cut licensed applications by 40%, saving over $1.5 million a...year. The team reduced mean time to recovery by 70%. Incident response for unauthorized access dropped from 36 minutes to 6 seconds. Splunk improved IT visibility and automated manual tasks. Leaders now make decisions based on real-time data, not guesswork.

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De Rechtspraak (Dutch Judiciary) - Government Administration - Large

The Hague, Netherlands

Splunk helped De Rechtspraak, the Dutch judiciary, gain real-time insights into court operations. Before Splunk, IT teams relied on old... data and struggled to justify funding. Now, over 300 users access more than 500 real-time dashboards. The platform cut problem resolution time by 50% and improved clarity on machine data by 90%. IT teams now support remote work and respond faster to incidents, helping judges access case files without delay.

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U.S. state (anonymized) - Government Administration - Very Large

USA

Splunk helped a U. S. state eliminate over 1,200 IRS compliance issues in one audit cycle. The state unified its...security and compliance processes using Splunk Enterprise Security, SOAR, and ITSI. Analysts now resolve most issues in minutes, not hours, and spend less time on false positives. Splunk dashboards give real-time visibility, improving response times and reducing stress for IT teams. The state now protects sensitive citizen data more effectively and meets strict federal regulations.

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Mississippi Department of Revenue - Government Administration - Medium

Jackson, USA

Splunk Observability helped the Mississippi Department of Revenue manage 2,000% IT growth. The agency unified monitoring and improved uptime, saving... over $1 million by preventing downtime. Splunk enabled faster incident response and streamlined federal audits. Security operations became part of daily workflows, helping pass audits early. Splunk ITSI gave leaders clear insights into application health and business outcomes.

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Defense Combatant Command (U.S. Department of Defense) - Government Administration - Very Large

Washington, USA

Splunk helped Defense Combatant Command manage over 2,000 applications with better visibility and control. The command cut annual software costs... by over $1.5 million by removing 40% of licensed apps. Splunk reduced mean time to recovery for app issues by 70%. Incident response time for unauthorized access dropped from 36 minutes to 6 seconds. Leaders now make real-time, data-driven decisions that support mission success.

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Metropolitan Police Service - Government Administration - Very Large

London, UK

Splunk's AI-powered security and observability platform helped the Metropolitan Police Service unify data from legacy systems. The solution enabled real-time... monitoring and proactive detection of insider threats. Officers now complete audits in minutes instead of weeks, saving 4,800 hours and freeing eight staff for higher-value work. In the first year, the Met identified 298 breaches in Connect ICT systems and 149 in other data systems. The platform strengthened compliance, assurance, and public trust through better data governance.

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De Rechtspraak (Dutch Court System) - Government Administration - Very Large

The Hague, Netherlands

Splunk helps De Rechtspraak, the Dutch court system, support over a million cases each year. IT teams use Splunk to... monitor 16,000 workstations and 1,300 courtroom PCs for 9,800 employees. Real-time dashboards give 300 users instant access to business metrics and system health. The platform cut issue resolution time by 50% and reduced noise on machine data by 90%. Judges and staff now make faster, data-driven decisions and keep court sessions running smoothly.

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GIP-MDS - Government Administration - Medium

Paris, France

GIP-MDS used the Splunk platform to digitize social reporting in France. They replaced 47 manual processes with a single digital... document. Now, 100% of French businesses use the DSN system, processing 2.7 million digital reports each month. Splunk dashboards give real-time data access and predictive analytics. This helps GIP-MDS solve incidents faster and improve public service efficiency.

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Computer Software Case Studies and Customer Success Stories with Splunk Cloud™

 

Autodesk - Computer Software - Large

San Francisco, USA

Splunk Cloud Platform helped Autodesk cut observability and infrastructure costs by 28%. The team used federated search for Amazon S3... to route high-value logs to Splunk and store less critical logs in S3. This approach improved data quality and enabled near real-time metrics for critical apps. Autodesk reduced troubleshooting times and mean time to resolution. Splunk’s AI tools and centralized logging unified visibility and boosted operational efficiency.

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Check Point - Computer Software - Large

Tel Aviv, Israel

Check Point used Splunk to get real-time insights into business operations. The company moved from its old SIEM tool to... Splunk in just 17 days. Security investigation speed increased fivefold. During the COVID-19 pandemic, Splunk helped Check Point track employee contacts and enforce remote work security policies. Compliance with new security rules for remote work reached 100% in two weeks. Splunk dashboards and alerts now help the team quickly detect and respond to threats.

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Autodesk - Computer Software - Large

San Francisco, USA

Splunk Cloud Platform helped Autodesk cut observability and infrastructure costs by 28%. The company used Federated Search for Amazon S3... to store less critical logs in S3, while analyzing high-value logs in real time. This improved data quality and reduced mean time to resolution to under 30 minutes. Teams now troubleshoot faster and keep applications running 24/7. Splunk AI Assistant and machine learning models further boost query efficiency and anomaly detection.

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Intel - Computer Hardware - Very Large

Splunk helped Intel transform its security with a new Cyber Intelligence Platform. The platform ingests over 12 terabytes of data... daily and stores 15 petabytes. Intel now detects threats in minutes or hours, not days or weeks. Machine learning and streams processing speed up data analysis and improve security operations. Intel's InfoSec team uses Splunk for better visibility and faster response to cyber threats.

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Irdeto - Computer Software - Medium

Splunk Observability Cloud helped Irdeto cut mean time to resolution by 56%. Irdeto now detects 5 times more incidents before... they impact customers. Log management costs dropped by 45%. Real-time monitoring improved visibility and troubleshooting speed. Splunk's Application Performance Monitoring and OpenTelemetry support made operations more resilient and efficient.

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Lenovo China - Computer Hardware - Very Large

Splunk Enterprise helped Lenovo China improve security operations and gain real-time insights. The company faced slow, manual log analysis and... inefficient incident response. Splunk enabled automatic log management, faster threat prediction, and centralized analytics. Lenovo China now processes two terabytes of data daily with better efficiency. Teams save time, boost productivity, and support cloud migration with Splunk's analytics platform.

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Banking Case Studies and Customer Success Stories with Splunk Cloud™

 

Webster Bank - Banking - Large

Stamford, USA

Splunk Enterprise Security Premier helped Webster Bank unify its security operations. The bank improved threat detection speed and reduced mean... time to respond. Security teams now resolve incidents within SLA and have better visibility across all systems. Automation with SIEM and SOAR lets analysts focus on critical threats. Unified analytics and behavioral insights help detect insider risks and data breaches. Webster Bank uses Splunk to meet compliance and build trust with customers and stakeholders.

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First Abu Dhabi Bank (FAB) - Banking - Very Large

Abu Dhabi, UAE

Splunk AppDynamics helped First Abu Dhabi Bank monitor over 180 applications. The bank reduced downtime by up to 98% for... key services and achieved 99.92% availability. Teams now detect and fix issues before customers notice. AppDynamics enabled faster incident response and improved customer experience. The bank also shortened mean time to resolution and empowered teams with real-time insights.

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DKB - Banking - Large

Berlin, Germany

Splunk helped DKB, Germany's second largest bank, cut threat response time by 90%. DKB used Splunk to bring together data... from many security tools. This made it easier to see and manage all alerts in one place. The bank improved visibility across cloud and on-premises systems. As a result, DKB reduced false positives and gained more trust from its 4.5 million customers.

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Webster Bank - Banking - Large

New York, USA

Splunk Enterprise Security Premier helped Webster Bank improve security operations. The bank unified SIEM, SOAR, and UEBA on one platform... for end-to-end visibility. This led to faster threat detection and incident response, with reduced MTTR. Automation streamlined workflows and improved SLA adherence. The solution enabled better compliance and transparency for executives and stakeholders.

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M Bank - Banking - Small

Ulaanbaatar, Mongolia

Splunk Enterprise Security helped M bank cut security management time from hours to seconds. The bank achieved 50% faster incident... detection and response. Splunk unified data from over 100 siloed hosts, giving real-time visibility and proactive threat hunting. Custom dashboards enabled fraud detection and infrastructure monitoring. M bank now meets international security standards and boosts customer confidence.

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The Bank of East Asia, Limited (BEA) - Banking - Large

Hong Kong, Hong Kong

Splunk Cloud Platform helped The Bank of East Asia, Limited (BEA) set up an in-country SIEM in just one month, down from several months before. BEA gained full... visibility across its global network and eliminated manual effort for issue investigation and response. The Hong Kong IT team can now access real-time security data from all branches. Automation with Splunk SOAR freed up staff for strategic work. BEA improved security, agility, and digital resilience with cloud-based SIEM.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Splunk Cloud™

 

Gatwick Airport - Transportation/Trucking/Railroad - Large

London, UK

Splunk helped Gatwick Airport manage 46 million passengers each year. The platform unified data from many airport systems, improving operations... and security. 95% of passengers now clear security in under five minutes. Teams use Splunk for live data, predictive analytics, and root cause analysis. Gatwick improved efficiency, reduced costs, and enhanced the passenger experience.

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Dubai Airports - Transportation/Trucking/Railroad - Large

Dubai, UAE

Splunk helps Dubai Airports use sensor data to improve airport operations. 95% of passengers clear security in under 5 minutes.... Splunk predicts baggage load for 150 million bags each year. The platform monitors the world’s fastest airport Wi-Fi and detects network issues. Real-time insights optimize staff allocation and enhance traveler satisfaction. Splunk also supports restroom cleanliness and efficient maintenance.

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DB Cargo - Transportation/Trucking/Railroad - Very Large

Frankfurt, Germany

Splunk Enterprise gives DB Cargo real-time insights into its locomotive fleet. The platform processes sensor and GPS data to spot... issues as they happen. This reduces downtime and lowers maintenance costs. DB Cargo now keeps locomotives running longer and improves service for customers. A central dashboard shows fleet health and alerts teams to problems early. The result is better reliability and higher customer satisfaction.

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アラスカ航空 (Alaska Airlines) - Transportation/Trucking/Railroad - Large

Seattle, USA

Splunk AppDynamics helped Alaska Airlines cut website outages by 60%. The airline used AppDynamics to monitor its hybrid cloud and... on-premises systems in real time. This let teams spot and fix problems before they affected customers. Average detection time dropped from hours to under 10 minutes. Alaska Airlines now delivers a better digital experience for travelers and crew.

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La Poste - Transportation/Trucking/Railroad - Very Large

Splunk Enterprise Security helped La Poste cut false positive alerts by 10x. The cybersecurity team now processes 80% of alerts... in under 13 minutes. They handle up to 20 terabytes of data daily without system crashes. Splunk's risk-based alerting and threat intelligence features let analysts focus on real threats. La Poste protects the data of 1.3 million customers across 63 countries.

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Telecommunications Case Studies and Customer Success Stories with Splunk Cloud™

 

Vodafone Italia - Telecommunications - Very Large

Milan, Italy

Splunk AppDynamics helped Vodafone Italia monitor over 30 cloud-based applications. The team reduced mean time to resolution from days to... hours. They gained real-time visibility into billions of transactions. This improved customer experience and operational speed. AppDynamics enabled proactive issue detection and root cause analysis. Vodafone Italia unified monitoring across AWS, Azure, Google Cloud, and Oracle Cloud.

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Mark McCullough (individual, former log administrator at a telecom company) - Telecommunications - Very Large

Splunk helped Mark McCullough, a former log administrator at a major telecom company, solve daily data challenges. He used Splunk’s... Search Processing Language to create dashboards and turn raw vulnerability data into actionable insights. His work made a lasting impact, with colleagues seeking his advice years later. Mark credits Splunk’s ease of use and community support for his success. He now gives back by sharing knowledge and helping others in the Splunk Community.

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2xConnect - Telecommunications - Small

2xConnect used Splunk Observability Cloud to cut downtime by 60%. The startup needed end-to-end observability to support 1,000 daily agents... and meet strict service goals. Splunk's dashboard let them spot and fix a revenue-impacting bug, boosting revenue conversion by 20%. During a migration to AWS, they kept 100% uptime. Integrations with Slack and Opsgenie helped teams respond faster. Splunk's out-of-the-box templates made setup quick and easy.

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SaskTel - Telecommunications - Large

Splunk Enterprise helped SaskTel achieve ROI in just 90 days. SaskTel used Splunk for enterprise-wide infrastructure monitoring, security, and predictive... analytics. The solution enabled call traces in seconds and improved customer privacy. SaskTel teams now bring new products to market faster and maintain high customer service standards. Over 700 users rely on Splunk for IT operations and security monitoring.

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KDDI - Telecommunications - Very Large

Splunk Enterprise helped KDDI cut routine operational time by over 90%. KDDI unified log analysis and improved observability for its... au PAY smartphone payment service. The company now uses real-time dashboards and machine learning for trend prediction and anomaly detection. Splunk dashboards let staff visualize KPIs and streamline workflows. KDDI boosted IT resilience and can now respond faster to business needs.

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Retail Case Studies and Customer Success Stories with Splunk Cloud™

 

Carrefour - Retail - Very Large

Boulogne-Billancourt, France

Splunk Cloud Platform helped Carrefour respond to security threats in one-third the time. The SOC team now focuses more on... threat analysis and less on managing complex systems. Real-time insights from Splunk allow quick incident response and better decision-making. Carrefour ensures safe shopping for customers across online and in-store channels. The platform supports Carrefour's global expansion and ambitious e-commerce growth plans.

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John Lewis - Retail - Large

London, UK

John Lewis used Splunk Enterprise to improve website uptime and customer experience. The company reduced analytics time from weeks to... real time. Splunk enabled real-time alerts for payment failures and drop-offs, helping prevent revenue loss. During peak events, John Lewis doubled its single-day online transactions and grew holiday sales by 23%. Splunk dashboards gave the team operational intelligence to make fast business decisions and optimize site performance.

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Decathlon Digital - Retail - Very Large

Lille, France

Splunk helped Decathlon Digital transform its security operations center. The company moved from reactive defense to proactive threat hunting. Splunk... enabled context-aware detection and automated alert handling. Decathlon Digital saw a 10% improvement in mean time to respond. Analyst fatigue dropped as experts focused on higher-value work. The solution handled data from hundreds of sources, even during major events like the Olympic Games.

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REI, Inc. - Retail - Large

Splunk Cloud helped REI, Inc. secure its AWS cloud migration. Legacy systems made it hard to spot network issues fast.... With Splunk, REI gained real-time threat intelligence and edge protection. Teams now see security data across all apps and services. Splunk Cloud also cut investigation time and made DevSecOps easier. REI uses Splunk to aggregate AWS logs for better security and faster response.

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Manufacturing Case Studies and Customer Success Stories with Splunk Cloud™

 

Yokogawa Electric - Manufacturing - Large

Tokyo, Japan

Splunk Enterprise helped Yokogawa Electric improve software development by making data visible and easy to share. Before Splunk, developers struggled... with manual data collection and information was siloed. With Splunk, they automated data gathering and visualized key metrics in real time. This made it easier to spot trends, create valuable reports, and reduce manual work. Developers now use dashboards and reports to check quality and performance at any time.

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Bosch - Manufacturing - Very Large

Stuttgart, Germany

Splunk Enterprise helped Bosch Manufacturing Solutions cut query times from 15 minutes to just 20 seconds. All staff can now... run data queries, not just engineers, making it easier to see what happens on the factory floor. Over 80 critical alerts were implemented, boosting customer satisfaction. Teams use Splunk daily to improve manufacturing processes and quickly spot machine issues. Bosch also worked with Splunk's professional services to optimize data handling and architecture.

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Bosch Rexroth - Manufacturing - Large

Lohr am Main, Germany

Splunk Enterprise helped Bosch Rexroth cut energy costs by 20–30% and greenhouse gas emissions by 25–30%. The company used Splunk's... Sustainability Toolkit and Electricity Maps to monitor and optimize energy use in its Ulm model factory. Real-time dashboards and AI-driven analytics identified inefficiencies and reduced peak energy charges. Bosch Rexroth now meets strict sustainability standards and won an industry award for its energy management success.

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Bosch Rexroth - Manufacturing - Large

Lohr am Main, Germany

Bosch Rexroth used Splunk to cut energy costs by 20–30%. The company unified IT and OT data for real-time energy... management. Splunk’s platform helped reduce energy use by 10–15% and greenhouse gas emissions by up to 30%. AI-driven alerts and smart scheduling further improved efficiency. Bosch Rexroth now has better transparency and control over factory operations.

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Education Case Studies and Customer Success Stories with Splunk Cloud™

 

テキサス大学サンアントニオ校 (UTSA) - Education - Large

San Antonio, USA

Splunk AppDynamics helped テキサス大学サンアントニオ校 (UTSA) achieve 100% uptime during peak course registration. The university reduced troubleshooting time from 3 weeks... to less than a day. Student services performance improved, leading to a 5% increase in enrollment. DevOps release cycles shortened from 2 years to 4.5 months. Real-time application monitoring enabled proactive issue resolution and better student experiences.

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New Jersey Institute of Technology (NJIT) - Education - Large

Newark, USA

NJIT used the Splunk platform to integrate event, academic, and infrastructure data. This helped boost both physical and digital security... across the campus. The IT team monitored student and university progress, leading to a 28% increase in enrollment. Splunk Observability Cloud and Synthetic Monitoring let NJIT prevent downtime and improve student experiences. NJIT also built a student-powered SOC to train future cyber professionals.

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University of Nevada, Las Vegas (UNLV) - Education - Large

Las Vegas, USA

UNLV used Splunk Enterprise Security, Splunk Cloud Platform, and Splunk Academic Alliance to boost its cybersecurity operations. Students in the... university's SOC remediated over 600 vulnerabilities in six months, with nearly 100 classified as critical. The platform doubled the speed of vulnerability remediation and increased visibility across their hybrid environment. UNLV's SOC program now boasts a 100% job placement rate for graduates. Splunk's automation and dashboarding features played a key role in these improvements.

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Construction Case Studies and Customer Success Stories with Splunk Cloud™

 

Zeppelin社 - Construction - Large

Garching bei München, Germany

Splunk helped Zeppelin社 improve real-time visibility into their IT systems. The company used Splunk to collect and index thousands of... logs and alerts, making monitoring easier. Predictive analytics reduced customer downtime and improved system performance. Machine learning features enabled proactive troubleshooting and early detection of equipment failures. Zeppelin社 gained deeper insights and streamlined operations across their complex infrastructure.

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VINCI Construction UK - Construction - Very Large

Watford, UK

Splunk Enterprise helped VINCI Construction UK improve mobile device management for its field technicians. The company faced slow troubleshooting and... poor visibility into mobile PDA issues, which hurt staff efficiency. With Splunk, VINCI moved from reactive to proactive problem resolution. Real-time dashboards now alert the IT team to errors before users notice. This led to faster issue resolution, higher technician productivity, and increased revenue.

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Zeppelin - Construction - Large

Garching, Germany

Splunk helped Zeppelin gain real-time visibility into thousands of IoT devices. The company improved monitoring and aggregated logs and alerts... into event clusters. Zeppelin used Splunk to predict equipment failures and enable proactive maintenance. This reduced downtime and improved customer satisfaction. Machine learning models helped detect spark plug issues before they caused shutdowns. Real-time dashboards let service teams fix problems faster and with less disruption.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Splunk Cloud™

 

Ersilia - Non Profit Organization Management - Small

Splunk helped Ersilia boost its open-source AI model development. In one year, Ersilia created five times more AI models and... improved malaria drug candidate selection efficiency by ten times. The team saved over 700 hours of manual work annually. Splunk enabled Ersilia to scale its platform, supporting more global health researchers. This led to faster, broader impact in fighting infectious diseases.

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LCWINS (Leadership Council for Women in National Security) - Non Profit Organization Management - Small

Splunk Pledge helped LCWINS move from Google Sheets to a custom-built database. The team reduced candidate search time from a... full day to just 15 minutes. LCWINS can now manage data securely and scale its mission to advance gender parity in national security. Splunk's support improved efficiency and allowed the small team to focus on strategic goals. The solution broadened opportunities for women in national security leadership.

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Hospital & Health Care Case Studies and Customer Success Stories with Splunk Cloud™

 

Children's National Hospital - Hospital & Health Care - Large

Washington, USA

Splunk helped Children's National Hospital boost threat detection rates by 40%. The hospital used Splunk's centralized platform and automation to... connect data from many tools. This made it easier to spot and stop cyber threats fast. Analysts became 25% more productive. The team built over 80 security use cases and cut time spent on daily management by a quarter. Splunk Cloud and Enterprise Security now protect critical medical systems and patient data.

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Children's National Hospital - Hospital & Health Care - Large

Washington, D.C., USA

Splunk helped Children's National Hospital boost threat detection by 40%. The hospital implemented over 80 security use cases with Splunk.... Analyst productivity increased by 25%. Splunk's centralized platform replaced multiple tools, making it easier to spot and respond to threats. Automation reduced time spent on routine tasks and improved response to phishing and social engineering attacks. The hospital now protects critical medical systems and patient care with better visibility and faster incident response.

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Automotive Case Studies and Customer Success Stories with Splunk Cloud™

 

Continental - Automotive - Very Large

Hanover, Germany

Splunk Enterprise helps Continental monitor about 2,000 servers daily and process 300GB of data each day. The IT team can... now detect equipment and process issues before they cause delays. New applications are released in just 3–5 days, speeding up innovation. Automated monitoring boosts security and system resilience. Teams get real-time insights, improving decision-making and operational efficiency.

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AutoNation - Automotive - Large

Fort Lauderdale, USA

Splunk AppDynamics helped AutoNation cut severity 1 incidents by up to 90%. The company gained full visibility into its application... delivery chain. IT and business teams now work together to solve problems before they affect car buyers. AutoNation can monitor apps, databases, and infrastructure in real time. This proactive approach improved customer experience and reduced downtime.

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Insurance Case Studies and Customer Success Stories with Splunk Cloud™

 

Delta Dental Insurance - Insurance - Very Large

San Francisco, USA

Delta Dental Insurance used Splunk AppDynamics to cut IT management time by 50%. The company moved to Microsoft Azure and... built over 50 new cloud microservices. AppDynamics gave teams a single source of truth for application performance and anomaly detection. Developers now spend more time on important work, not troubleshooting. Dashboards help track user activity and improve customer service across all channels.

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Admiral - Insurance - Very Large

Cardiff, UK

Splunk AppDynamics and Cisco ThousandEyes helped Admiral, a UK insurance company, monitor digital experiences for 9 million customers. Admiral used these... tools to visualize performance across multiple cloud platforms and quickly find root causes of issues. The IT team reduced application and network downtime to under 2 hours, half the industry standard. This improved uptime boosted productivity for 7,000 hybrid workers and enhanced digital channel performance.

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Internet Case Studies and Customer Success Stories with Splunk Cloud™

 

GMO Internet - Internet - Large

Tokyo, Japan

GMO Internet used Splunk Enterprise and Splunk Enterprise Security to unify its security operations center. The company replaced multiple monitoring... tools with a single platform for real-time log collection and monitoring. This reduced analyst workload and improved fraud detection using AI and automation. Splunk helped automate alerts, block malicious IPs, and cut false positives. GMO Internet now relies on data science and deep learning for advanced fraud prevention and plans to expand Splunk’s use for broader observability and automation.

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Rappi - Internet - Large

Splunk Observability Cloud helped Rappi fix issues 90% faster and manage a 300% surge in on-demand orders. Rappi used real-time... monitoring to process 8.8 million monthly orders and support 7.5 million weekly users. The IT team gained end-to-end visibility across 1,000 microservices and 15,000 containers. Splunk On-Call enabled rapid incident response, reducing downtime and improving customer experience. Rappi now delivers reliable, fast service in nine countries with Splunk's observability tools.

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Pharmaceuticals Case Studies and Customer Success Stories with Splunk Cloud™

 

Recursion Pharmaceuticals - Pharmaceuticals - Small

Salt Lake City, USA

Splunk Enterprise helped Recursion Pharmaceuticals manage terabytes of lab data daily. The company used Splunk to track 700,000 TIFF files... weekly, boosting productivity by 800% in 10 months. Splunk enabled real-time visibility into experiments and automated processes. The platform was fully adopted in three months, saving time and costs compared to traditional LIMS software. Machine learning and analytics from Splunk informed critical drug discovery work.

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Regeneron - Pharmaceuticals - Large

Splunk Cloud Platform helped Regeneron cut instrument downtime by 800 hours. Scientists now use "Health TV" dashboards for real-time lab... equipment monitoring. This solution stopped significant data loss events and improved patch compliance. Regeneron can now run more experiments and speed up medicine development. The platform also gives fast insights into quality control, helping deliver life-changing therapies faster.

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Hospitality Case Studies and Customer Success Stories with Splunk Cloud™

Royal Caribbean - Hospitality - Very Large

Miami, USA

Splunk AppDynamics and Cisco ThousandEyes helped Royal Caribbean cut mean time to resolution by 50%. The company avoided $1 million... per hour in downtime costs with real-time insights. Developer productivity doubled and critical incidents dropped. Full-stack observability improved customer experience from booking to onboard activities. Royal Caribbean moved from reactive to proactive operations using detailed analytics.

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Entertainment Case Studies and Customer Success Stories with Splunk Cloud™

Vrio - Entertainment - Large

Splunk AppDynamics helped Vrio achieve 99. 9% system availability and cut third-party support costs by 23%. Vrio used AppDynamics to...monitor mission-critical applications and streamline cloud migration. The IT team reduced troubleshooting activities by 50%. Vrio now delivers stable, high-quality digital content to millions of viewers across Latin America. The platform supports business innovation and new service launches.

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Food & Beverages Case Studies and Customer Success Stories with Splunk Cloud™

 

Delivery Hero - Food & Beverages - Very Large

Berlin, Germany

Splunk Cloud Platform helped Delivery Hero unify security monitoring across 70 countries. The company reduced delays and improved visibility in... its multi-cloud environment. Security teams now detect threats on over 14,000 endpoints and monitor 250+ accounts from one place. Custom alerts and dashboards save time and cut false positives. Integration with Jira enables real-time KPI tracking and reporting.

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Medical Devices Case Studies and Customer Success Stories with Splunk Cloud™

オリンパス株式会社 (Olympus Corporation) - Medical Devices - Very Large

Tokyo, Japan

Splunk Cloud Platform, Splunk Enterprise Security, and Splunk SOAR helped Olympus unify its global SOC operations. The company reduced phishing... and BEC response times from days to hours. Log search times dropped from 3–5 hours to under a minute. Olympus now has 24/7 global SOC coverage and automated alert handling. The solution gave them a single pane of glass for security visibility worldwide.

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Utilities Case Studies and Customer Success Stories with Splunk Cloud™

 

ENGIE Global Markets - Utilities - Very Large

Paris, France

Splunk helped ENGIE Global Markets monitor its critical trading application in real time. The company needed a single view to... quickly spot and fix problems. Splunk Enterprise and Splunk IT Service Intelligence gave ENGIE a full picture of system health. Teams now work together better and solve incidents faster. Machine learning features let them adjust thresholds and focus on real issues before users are affected.

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Events Services Case Studies and Customer Success Stories with Splunk Cloud™

 

Expo 2020 Dubai - Events Services - Large

Dubai, UAE

Splunk helped Expo 2020 Dubai secure a six-month mega-event with over 190 participants and millions of visitors. The platform protected... more than 100 security devices, 8,000 access points, and 1,400 servers. Splunk enabled real-time monitoring and flexible scaling to handle one terabyte of data daily. The team used Splunk to detect insider threats and respond quickly to incidents. Custom dashboards gave the cybersecurity team fast insights and improved decision-making.

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Restaurants Case Studies and Customer Success Stories with Splunk Cloud™

 

Papa Johns - Restaurants - Large

Louisville, USA

Papa Johns uses Splunk Cloud Platform to monitor and secure its digital operations. With Splunk, Papa Johns increased digital sales... from 40% to 90% and now manages over 5,500 stores worldwide. The platform gives real-time visibility into millions of transactions and helps teams fix issues before they impact customers. Splunk also strengthens security for more than 26 million Papa Rewards members. This technology lets Papa Johns deliver fast, reliable service and innovate quickly.

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Consumer Electronics Case Studies and Customer Success Stories with Splunk Cloud™

 

Arlo - Consumer Electronics - Medium

San Jose, USA

Splunk Cloud helped Arlo improve security and customer experience. Arlo used Splunk for real-time monitoring and troubleshooting across 13.3 million... IoT devices. The company reduced mean time to investigate incidents from days to hours or minutes. Faster fixes led to more reliable product performance and happier customers. Splunk enabled Arlo to launch new features faster and keep customer data safe.

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Computer & Network Security Case Studies and Customer Success Stories with Splunk Cloud™

 

Check Point - Computer & Network Security - Large

Tel Aviv, Israel

Splunk helped Check Point migrate security operations in just 17 days. The company saw security investigations become five times faster.... Splunk dashboards and alerts improved threat detection and response. During the pandemic, Splunk enabled 100% compliance with new remote work security policies. Check Point used Splunk to track exposure and secure remote staff, keeping data safe and operations running.

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Apparel & Fashion Case Studies and Customer Success Stories with Splunk Cloud™

 

Carhartt - Apparel & Fashion - Large

Dearborn, USA

Carhartt used Splunk AppDynamics to monitor all their key applications and databases in real time. They eliminated costly downtime and... avoided millions in lost revenue. The IT team gained full visibility into their hybrid cloud and on-premises systems. This let them quickly find and fix issues before they affected customers. Carhartt improved trust in the buying process and saved hundreds of thousands in operational costs.

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Other Industry Case Studies and Success Stories with Splunk Cloud™

 

easyJet - Airlines - Large

London, UK

easyJet used Splunk AppDynamics and Cisco ThousandEyes to improve IT service reliability. They reduced mean time to repair (MTTR) and... increased application availability. The company gained full-stack observability across databases, networks, and business apps. This helped prevent delays and improve both customer and employee experience. easyJet now supports peak website loads and delivers smoother travel for passengers.

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Alaska Airlines - Airlines/Aviation - Large

Seattle, USA

Splunk AppDynamics helped Alaska Airlines cut website outages by 60%. The airline needed full visibility into its complex hybrid cloud... to keep digital services reliable for passengers and crew. With AppDynamics, Alaska Airlines reduced detection time from hours to under 10 minutes. Teams now spot and fix issues before they impact customers. Real-time monitoring covers all critical apps, supporting a seamless travel experience.

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Customer Success Stories of Splunk Cloud™

 

How Cisco Uses Splunk To Mitigate Major Incidents and Network Outages

Cisco IT has successfully used Splunk's unified observability platform to eliminate major network outages and reduce incidents by 25% over 18 months. This transformation, showcased... at Cisco Live 2026, highlights the shift from reactive to proactive incident management, improving operational efficiency and team culture. Splunk's integration with Cisco's IT infrastructure has enhanced data visibility and response times.

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Cisco Adds Qmulos To Splunk Stack To Deepen Security And Compliance

Cisco has integrated Qmulos' compliance and analytics tools into its offerings following its acquisition of Splunk. This move enhances Cisco's... security and compliance platform by leveraging Splunk's software capabilities. The integration aims to provide a unified solution for regulated industries, potentially increasing customer retention and contract renewals.

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How TPG's AI-Driven Splunk Platform Rollout Will Impact TPG Telecom (ASX:TPG) Investors

TPG Telecom has selected Splunk's AI-driven platform to enhance its service operations, integrating tools like Splunk Enterprise and IT Service Intelligence. This move aims... to improve fault resolution and service reliability across TPG's networks, potentially boosting customer experience.

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TPG Telecom Enhances Service Operations with Splunk and Cisco AIOps

TPG Telecom has deployed Splunk solutions, including Splunk Enterprise, IT Service Intelligence, and Enterprise Security, to enhance its AIOps-driven Service Operations Centre. This integration aims... to improve service reliability, security, and operational efficiency across TPG's networks in Australia, leveraging real-time data and machine learning for predictive analytics and threat detection.

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TPG Telecom selects Cisco's Splunk for AIOps service operations

TPG Telecom is deploying Cisco's Splunk technology to enhance its AIOps service operations, aiming to improve network reliability and security. The integration will... unify network operations into a single platform, supporting TPG's transition to an AIOps-driven service operations center.

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Cisco to Power TPG Telecoms Next Generation Security and Service Operations Across Australia with Splunk

TPG Telecom has deployed Splunk's solutions, including Splunk Enterprise, IT Service Intelligence, SOAR, and Enterprise Security, to enhance its AIOps-driven Service Operations Centre. This deployment aims... to improve service reliability, security, and operational efficiency across TPG's networks in Australia, leveraging real-time data and machine learning for predictive insights and threat detection.

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