Real-World Case Studies and Customer Success Stories with Smartsheet platform

Smartsheet gave the University of Western Cape a single platform to manage budgeting, procurement, and risk. The university automated financial... reporting and created easy forms for budget requests. This led to big time savings and better team accountability. Staff now track payments and documents in one place, reducing late fees. Smartsheet dashboards help manage risk and show progress to stakeholders. The university improved efficiency and team collaboration with Smartsheet.
Show More..

Smartsheet helped RMIT University automate student course placements and reporting. The university replaced manual tracking with real-time data consolidation and... automated alerts. Staff now enter data once, and Smartsheet handles matching, notifications, and weekly report distribution. This saves time, improves accuracy, and lets coordinators respond to issues quickly. Smartsheet's ease of use led to adoption across more departments.
Show More..

Smartsheet helped the University of Louisville Digital Transformation Center automate micro-credentialing and streamline curriculum development. The team used Smartsheet to... manage application, enrollment, and attrition data for the Cybersecurity Workforce Program. Automated workflows and dashboards improved project tracking and support ticket management. The solution made it easier to track student progress and manage badge processes. The university increased efficiency and kept course development on schedule.
Show More..

Smartsheet helped Swinburne Edge automate manual processes and improve project visibility. The team used Smartsheet to manage 4,000 yearly workshops,... replacing spreadsheets with automated reminders and dashboards. Staff saved about 40% of their time in one area by using automation. Collaboration improved as teams unified and shared resources. Real-time dashboards let clients and students access information quickly, reducing meetings and response times.
Show More..

Smartsheet helped Albany State University streamline IT project management. The university cut purchase approval cycles by 67%, reducing the process... from 30 days to just 8-10 days. Smartsheet enabled real-time project tracking and improved collaboration across campus. The IT team now manages 15-20 large projects each year more efficiently. Staff spend less time on paperwork and more time supporting students and faculty.
Show More..

Smartsheet helped California State University track IT projects and manage a safe return to office. The IT team used Smartsheet... to move 240 employees back into the office in two months. The platform saved 30 hours a month on administrative tasks. Salary review approvals increased from 10-15% to 80%. Smartsheet dashboards and automated workflows improved project tracking and communication.
Show More..

Smartsheet helped RMIT University automate course placement, communication, and reporting. The university used to track student placements manually, which was... slow and often outdated. With Smartsheet, staff now enter data once and the system matches it with enrollments, sends alerts, and generates live reports. Reports are sent automatically every week, saving time and improving accuracy. The team enjoys using Smartsheet, and other departments have started to adopt it too.
Show More..

Smartsheet helped the University of Adelaide automate compliance workflows and centralize data collection. The university needed to meet strict national... security regulations and document every decision. With Smartsheet, they built a compliance review system using dynamic forms, Data Shuttle, and Dynamic View. This system eliminated manual tasks, improved real-time collaboration, and ensured secure, role-based data access. The university now maintains a single source of truth and can quickly demonstrate compliance to government authorities.
Show More..

Smartsheet helped Brightview Senior Living connect 47 communities with real-time data. The company replaced manual spreadsheets with Smartsheet Control Center,... Data Shuttle, Pivot App, and WorkApps. This made budget planning easier and improved visibility for quality assurance and compliance. Brightview saved days of work, gained faster insights, and shared updates with staff and families. The solution enabled better capital planning and streamlined regulatory updates across all locations.
Show More..

Smartsheet helped Overlake Medical Center & Clinics save 15 to 20 minutes for providers by automating processes. The hospital used... Smartsheet to manage digital, physical, and process transformation projects. Smartsheet replaced spreadsheets and manual tools, making project management easier. The platform improved visibility, collaboration, and strategic planning. Overlake now tracks 125 project categories and uses dashboards for executive oversight.
Show More..

Smartsheet helped Roche Diagnostics quickly build a solution to manage COVID-19 test distribution and data analysis. Roche used Smartsheet to... track demand, distribution, and usage of diagnostic and antibody tests across the U.S. The platform enabled real-time data collection from labs and rapid reporting to federal health authorities. Roche saw productivity gains of 30% to 40% in project management. Smartsheet replaced inefficient processes and improved customer experiences.
Show More..

Smartsheet helped Aspen Medical International save time and resources by streamlining project management for healthcare delivery in remote locations. The team used... Smartsheet to manage staff onboarding, HR, travel, and client reporting with custom workspaces. Dashboards gave clients real-time transparency and improved trust. The platform's easy interface enabled fast onboarding for global staff. Mobile access let field teams update and track projects from anywhere.
Show More..

Smartsheet helped Jeisys Medical Japan manage long-term projects and daily operations. They used Smartsheet forms and approval features to handle... nearly 1,000 annual maintenance and inspection tasks. The company reduced work hours by 30 to 50 percent. Smartsheet made it easy to track project progress and share information. The team improved accuracy and reduced errors in their workflows.
Show More..

Smartsheet helped Tanner Health manage Joint Commission Accreditation processes. The team replaced manual, paper-based surveys with Smartsheet's mobile app and... automation features. This change saved time, improved coordination, and increased visibility. Staff now upload photos and findings in real time. Automated reminders help resolve issues faster. Tanner Health completed over 150 tracers in a year using Smartsheet.
Show More..

Smartsheet helped NHS Property Services manage fire safety across 1,400 sites. The team cut meeting time in half, saving each... employee 80 to 100 hours a year. Automated approval flows reduced building approvals from weeks to days. The solution improved visibility, task tracking, and reporting. NHSPS now delivers safer buildings faster and more efficiently.
Show More..

Smartsheet helped OCMI, a leading construction management firm, improve capital construction project delivery. Neil Murphy used Smartsheet to track project... funding and manage budgets in real time. The solution automated RFI and submittal workflows. OCMI streamlined kickoff and delivery of construction projects. This led to better control and visibility for their clients.
Show More..

Smartsheet helped NSCC International cut time spent on project management tasks by 50%. The company used Smartsheet Control Center, Data... Shuttle, and integrations to centralize reporting and gain real-time insights into costs, material usage, and revenue. Daily project management time dropped from six hours to three. Engineers now spend more time on site work instead of paperwork. NSCC improved compliance and can better predict monthly costs and revenue.
Show More..

Smartsheet helps McCorvey Companies automate work management in construction manufacturing. The company saves over $100,000 each year by increasing efficiency... and reducing downtime. Smartsheet gives real-time access to information, replacing paper-based processes and manual work. Teams use Smartsheet for scheduling, estimating, billing, and field operations. The platform supports automation, process management, and role-based access. McCorvey now runs business-critical functions on a single system of record.
Show More..

Smartsheet helped Yoshida Denkou improve process management and data sharing at construction sites. The company faced issues with previous tools,... including high costs and low adoption rates. Smartsheet was chosen for its ease of use, scalability, and cost-effectiveness. After implementation, 100% of employees adopted the platform. The company achieved better data visualization, reduced costs, and improved internal communication.
Show More..

Smartsheet helped Palfinger replace scattered spreadsheets with a single project management system. Teams now manage over 450 projects with better... visibility and automation. Smartsheet features like Control Center, Dynamic View, and automation save time and reduce manual work. Palfinger can launch new projects faster and update many projects at once. The company now has full transparency into project activities and can make data-driven decisions.
Show More..

Smartsheet helped Kuenz, a crane manufacturer, manage 230+ staff across multiple countries. The company replaced heavy paperwork with simple forms... and automations, saving 80 hours per week. 23 project leads now use real-time dashboards for project tracking and reporting. Mobile access lets teams capture and update issues quickly, even on site. Automated checklists reduced unresolved tasks before crane handover. Smartsheet also improved onboarding and training for new employees.
Show More..

Smartsheet helps Tanium automate and standardize project management, improving efficiency as the company grows. Tanium uses Smartsheet Control Center to... create templates and automate manual tasks, reducing time spent on routine work. The platform enables real-time risk reporting and better accountability through automated task assignment. Teams can focus on innovation instead of repetitive processes. Smartsheet supports Tanium in delivering network endpoint management and security for a fast-growing customer base.
Show More..

Smartsheet helps Atturra, a leading professional services provider, deliver better data integration and collaboration for over 600 clients. Atturra uses Smartsheet... to automate workflows, manage projects, and bridge IT system gaps. The platform enables real-time dashboards and process management, improving efficiency and reducing manual work. Atturra also leverages Smartsheet for internal resource management and COVID-safe office booking. Their partnership with Smartsheet drives client satisfaction and business growth.
Show More..

Resource Management by Smartsheet helped Caravel streamline project staffing and resource allocation. Caravel used Smartsheet to manage up to 175... implementation projects at once. The company saved 1400 hours weekly and grew headcount by 500% in five years. Gross margins increased by 20%. Project staffing timelines dropped by four weeks. Caravel improved project utilization by 25% and gave leaders better visibility into project progress.
Show More..

Smartsheet helped Zalaris connect global offices and improve payroll service efficiency. Zalaris used Smartsheet to standardize processes and boost collaboration.... Project setup time dropped by 99%, from two weeks to just 30 minutes. The platform improved project governance, resource management, and reporting. Zalaris teams worldwide adopted Smartsheet, increasing visibility and cohesion across the business.
Show More..

Smartsheet helps Securitas manage 40 complex projects in one place. Before Smartsheet, project tracking was scattered and slow. Now, Securitas... uses Smartsheet Control Center for project portfolio management. The IT team completes biannual audits much faster. Leaders get real-time project data to make better decisions. Workflow automation and dashboards improve efficiency and visibility.
Show More..

Smartsheet helps ADP manage hundreds of projects and gives leaders real-time data. ADP teams save 3 hours each week by... not making presentations. Smartsheet replaced many tools and made project tracking easier. Employees now get project updates faster and can take on more work. Dashboards and automation help teams see project status and milestones. Collaboration improved across ADP's large teams.
Show More..

Smartsheet helped Busey Bank manage over 10 times more projects and save more than $200,000 in six months. The bank improved... project management, process automation, and reporting. Smartsheet made mergers and acquisitions 95% faster. User adoption grew from 20 to 200 licenses. Busey Bank now uses Smartsheet across all business lines for efficiency and compliance.
Show More..

Smartsheet Technical Account Manager helped Wolters Kluwer Financial Services Solutions improve employee efficiency and productivity. The team received direct in-product... guidance and rapid solution enhancements. Monthly meetings with the TAM provided training on advanced Smartsheet features. The TAM enabled faster issue resolution and boosted team confidence. Security and governance best practices were implemented with expert support.
Show More..

Smartsheet helps Wolters Kluwer Financial Services Solutions manage thousands of software projects for banks and credit unions. Before Smartsheet, teams... used different spreadsheets and struggled with tracking and reporting. With Smartsheet Advance Gold, Control Center, Data Shuttle, and DataMesh, they now automate workflows and centralize project data. Report creation time dropped from hours to minutes. Leadership teams get better project visibility and can solve problems faster.
Show More..

Smartsheet helped First Sentier Investors bring consistency to project management across 14 offices. The company used Smartsheet to centralize project... tracking and automate reporting. This saved one week every month on reporting tasks. Employees built over 20 unique use cases with Smartsheet. The platform improved transparency and work quality. Even the CEO adopted the tool, showing its ease of use.
Show More..

Smartsheet helps the City of Southlake cut emergency response times and improve municipal planning. The city uses real-time dashboards to... track emergency dispatch, automate alerts, and identify delays. Staff can now solve problems faster and spot trends for better planning. Smartsheet also gives citizens visibility into civic projects. City teams save time and work more efficiently across departments.
Show More..

Smartsheet helped the Oregon Department of Human Services manage the Vocational Rehabilitation program. The agency needed a secure, cost-effective way... to track services and report to federal agencies. Smartsheet enabled centralized tracking, real-time reporting, and easy collaboration across teams. The solution met federal requirements and protected sensitive data. ODHS built the system in two weeks, improving efficiency and ensuring continued funding.
Show More..

Smartsheet helped Salt Lake City track 7,000 community reports about homelessness. The city saved 450 hours each year by using... Smartsheet to manage reports and automate workflows. Response times to community issues were cut in half. Waste cleanup in reported areas now takes two days instead of a week. The team uses Smartsheet dashboards and forms for real-time data and better decisions.
Show More..

Smartsheet helped the city of Minneapolis automate event permit processing. The city used to handle 400-500 amplified sound permits and... 400 food event permits each year with manual paperwork. Smartsheet forms, automation, and document generation now handle applications online. The city cut administrative time by 50 percent. Staff can now process permits faster and meet accessibility rules. Dashboards and calendar tools help track events and contracts easily.
Show More..