Real-World Case Studies and Customer Success Stories with QuestionPro Survey

QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, run surveys for new product research. They needed a platform for... survey deployment and data collection with built-in analytics. QuestionPro provided a hosted solution that let them evaluate and conduct many surveys. The company gained strong insights into market trends for language learning. The tool offered value and a wide range of features for marketing research.
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QuestionPro helped Muscat University improve student experience with better course evaluations. The university faced low response rates and slow, manual... processes. QuestionPro made surveys easy to use and increased response rates. The platform gave better data accuracy and strong analytics. Muscat University used these insights to improve curriculum and student satisfaction. The evaluation process became faster and more efficient.
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QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, deploy surveys for new product research. The company needed an integrated... survey and analytics platform. QuestionPro provided a hosted solution with advanced tools for survey creation, reporting, and analysis. The platform enabled effective feedback collection on new and existing products. As a result, Rosetta Stone gained strong insights into market trends in language learning.
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QuestionPro replaced Qualtrics for the University of Tennessee, Knoxville. The university needed a survey tool with the same features but... lower cost. QuestionPro migrated all data and users from Qualtrics. The team added new features at no extra cost. The university praised QuestionPro for fast customer service and cost savings. They now launch about 1,200 surveys each month using QuestionPro.
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QuestionPro helped the University of Newcastle improve researcher and student experience. The university wanted a cost-effective way to collect and... manage research and student data. QuestionPro provided survey software and customer experience tools. They migrated data, trained users, and developed new features. The university reduced survey tool costs and made research easier for staff and students.
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QuestionPro helped Muscat University improve student experience by streamlining course evaluations. The university faced low response rates and inconsistent data... with manual processes. QuestionPro's platform made survey creation easy and boosted participation. Robust analytics gave clear insights for curriculum design and faculty evaluation. The result was higher response rates, better data accuracy, and a more student-focused learning environment.
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QuestionPro helped the University of Newcastle cut survey tool costs and improve research and student experience. The university used QuestionPro's... Research and Customer Experience solutions to make survey research easier and manage data better. They migrated data from their old survey software and trained staff for a smooth transition. The platform enabled fast product enhancements and 24/7 support. This led to better data collection and analysis for research and student feedback.
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QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, deploy surveys for new product research. They needed an integrated survey... and analytics platform to support product initiatives. QuestionPro provided a hosted solution with advanced analytical tools. The company gained valuable insights into market trends for language learning products.
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QuestionPro replaced Qualtrics at the University of Tennessee, Knoxville after a 200% price increase. The university needed a survey platform... with similar features and a stable cost. QuestionPro migrated all data and users, adding requested features at no extra charge. The university now launches about 1,200 surveys per month. Customer service and cost savings were key benefits.
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QuestionPro Communities helped the American Cancer Society improve data collection for the Cancer Prevention Study-3. The team moved from long... paper surveys every three years to an online participant portal. This allowed more frequent, shorter surveys and faster feedback. The new process increased participant engagement and improved data accuracy. The American Cancer Society can now make decisions more quickly using real-time insights.
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QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone... surveys to reach teachers, officials, and parents. QuestionPro's platform reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.
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QuestionPro helped The Cholangiocarcinoma Foundation collect insights from rare cancer patients fast. CCF used advanced survey logic and mobile-optimized surveys... to reach a diverse group. The platform ensured HIPAA and GDPR compliance for sensitive health data. Automated reminders boosted response rates to nearly 90%. Real-time analytics let CCF act on data quickly and improve research impact.
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QuestionPro helped the Cholangiocarcinoma Foundation collect insights from patients with rare cancer. CCF needed fast, secure, and sensitive survey tools... for dose-finding oncology trials. QuestionPro delivered advanced survey logic, HIPAA and GDPR compliance, and mobile-optimized surveys. Over 85% of responses came from mobile devices. Automated reminders raised response rates to nearly 90%. Real-time analytics let CCF act quickly on patient data.
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QuestionPro helped Madhi Foundation collect and analyze survey data for education programs in Tamil Nadu. The foundation used QuestionPro to... send online and phone surveys to teachers, officials, and parents. They reduced data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20% with better question types. Creating surveys became 2-3 days faster by reusing templates. The tool was praised for efficiency and user-friendliness.
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QuestionPro's WorkXO culture assessment helped Field Museum measure and align its workplace culture. Over 300 staff completed the survey, revealing... traditionalist tendencies and communication gaps. The museum used these insights to create 41 action items focused on improving collaboration and information sharing. Quick wins included brown bag lunches, while bigger changes involved launching a new intranet and online community. The project enabled targeted culture change and ongoing measurement using QuestionPro's employee experience platform.
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QuestionPro panel management helped eTown, a nonprofit radio program, recruit and manage panel members. eTown needed a cost-effective, integrated solution... for online research and panel segmentation. With QuestionPro, they launched their first survey in two weeks and migrated over 4000 panel members overnight. Now, eTown runs monthly surveys and manages all respondent data with QuestionPro's hosted platform.
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QuestionPro helped Madhi Foundation collect and analyze education data in Tamil Nadu. The non-profit used QuestionPro surveys to reach teachers,... officials, and parents, even in areas with poor internet. They cut data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20%. They saved 2-3 days creating surveys by reusing templates. The platform's user-friendly design and question variety improved their process.
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QuestionPro helped Danebury Research deliver global market research for PR and communications. The platform enabled fast, large-scale surveys with up... to 16,000 respondents per study. Danebury Research achieved a guaranteed 14-day turnaround for client projects. The solution offered strong data security, customisation, and responsive support. This allowed Danebury Research to produce high-value industry reports and grow their business.
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QuestionPro Survey Software helped The Martin Agency deliver fast market research. The agency needed to collect data on vacation travelers... for a client in less than a week. Using QuestionPro, they built and launched a survey in one day. They gathered 800 completed surveys from targeted US vacation travelers in just four days. The tool's ease of use and strong customer service made the project a success.
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QuestionPro helped Düsseldorf Marketing GmbH speed up data collection for city brand management. The CX platform made it easy to... create and run online and offline surveys for events and panel studies. Real-time analytics let the team act fast on visitor data and NPS scores. Integrated quota management supported targeted panel research. The company valued fast setup, strong service, and EU data hosting.
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QuestionPro helped Düsseldorf Marketing GmbH collect data faster and improve brand recognition. The company used QuestionPro's customer experience management platform... for event surveys and panel studies. They created online and offline surveys quickly and analyzed data in real time. The platform enabled targeted campaigns and better brand communication. Düsseldorf Marketing GmbH valued the easy setup, strong service, and EU data hosting.
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QuestionPro Survey Software helped The Martin Agency deliver fast market research. The agency needed data on vacation travelers in under... a week. Using QuestionPro, they built and launched a survey in one day. QuestionPro provided a targeted list of participants. The Martin Agency collected 800 completed surveys in four days. This enabled quick, data-driven insights for their client.
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QuestionPro research solutions help Danebury Research deliver global industry reports for PR and communication campaigns. The platform supports large-scale projects,... managing up to 16,000 respondents per study across 100 countries. Danebury Research guarantees a 14-day turnaround for client projects. The end-to-end research process improves collaboration with PR agencies. The solution enables timely, flexible, and high-quality data delivery for international clients.
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QuestionPro helped Evolve Research streamline complex research projects. Evolve needed a flexible, cost-effective platform with advanced survey features and strong... customer support. The platform enabled faster client insights and supported custom methodologies like MaxDiff analysis and segmentation. Evolve valued the intuitive user experience and responsive technical support for their behavioral marketing work.
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Lab42 used QuestionPro to move from DIY research to a full-service consultancy. They needed advanced survey logic, quota management, and... a user-friendly interface. QuestionPro delivered flexible survey tools, custom scripting, and fast support. Lab42 now creates complex surveys quickly and keeps costs low for clients. The platform helps them deliver fast, high-quality research for all client sizes.
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QuestionPro CX helped Field Museum measure and align its workplace culture. Over 300 staff completed the WorkXO culture assessment. The... survey revealed strong traditionalist patterns, especially in structure and communication. Field Museum used these insights to create 41 action items focused on improving collaboration and communication. Quick wins included brown bag lunches, while bigger changes involved a new intranet and online community.
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QuestionPro helped Dubai Parks and Resorts bring their customer research in-house. The company faced high costs and data security issues... with outsourced research. Using QuestionPro, they reduced research costs by 75%. Survey responses increased by up to 7%. They achieved 100% data protection and improved reporting. This led to a 33% increase in customer visits in nine months.
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QuestionPro panel management solution helped eTown Panel, a nonprofit radio program, recruit and manage survey panel members. eTown needed an... easy way to segment data and target respondents. QuestionPro provided a hosted solution with backend infrastructure. eTown fielded their first survey in two weeks and collected data from over 4,000 panel members overnight. Now, eTown runs monthly surveys on many topics.
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QuestionPro helped Roku gather more customer feedback with easy-to-use survey software. Roku used QuestionPro to track customer satisfaction and run... custom surveys. The platform let Roku do complex analysis and create surveys quickly. Roku tracked 90% more information and sent five times more surveys than before. The data helped Roku add new features and save money on research. Roku's team used these insights to improve products and make better decisions.
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QuestionPro worked with Thales to help airlines collect customer feedback using in-flight entertainment systems. Thales needed a way to gather... real-time data from passengers and improve customer experience. QuestionPro integrated survey software with Thales' technology, meeting strict data privacy laws. Thales now provides a feedback system for over 80 airlines, helping them identify promoters and detractors with NPS surveys. The solution reduced capital costs and enabled quick responses to passenger needs.
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QuestionPro survey software helped Zynga collect thousands of player responses without disrupting gameplay. Zynga used conjoint analysis and in-game surveys... to gather real-time feedback from their large gaming audience. The solution let Zynga prioritize new features and plan new games based on user needs. Surveys took less than two minutes, making feedback easy for busy players. Zynga improved decision-making and user experience with actionable data.
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QuestionPro helped Roku track 90% more information than before. Roku used QuestionPro to send five times as many surveys as... with its old platform. The tool let Roku create custom surveys, use advanced logic, and analyze customer feedback in real time. Roku saved thousands of dollars by designing complex surveys in-house. User feedback led to new Roku features and better product decisions.
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QuestionPro helped Field Museum measure and align its workplace culture. The museum used the WorkXO culture assessment and got over... 300 staff responses. The survey showed strengths in growth and inclusion, but found issues with agility and transparency. The team created 41 action items to improve communication and collaboration. Quick wins included brown bag lunches, while bigger changes involved a new intranet and online community.
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QuestionPro helped Miral Destinations improve customer satisfaction and operations. Miral Destinations used QuestionPro to run surveys and collect feedback from... visitors at their attractions in Abu Dhabi. The platform gave them advanced survey tools, real-time dashboards, and strong data analysis. This let Miral Destinations quickly spot areas to improve and act on visitor feedback. As a result, they saw higher customer satisfaction and better operational efficiency.
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QuestionPro helped Miral Destinations improve customer satisfaction and operational efficiency. Miral Destinations switched from Qualtrics to QuestionPro for better survey... features and analytics. The platform enabled real-time data collection and analysis, helping managers make fast, data-driven decisions. Miral Destinations used QuestionPro to gather visitor feedback, measure brand perception, and enhance Abu Dhabi's tourism experiences. The result was higher customer satisfaction and streamlined operations.
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QuestionPro helped Dubai Airports collect real-time customer feedback across its airports. The platform enabled more frequent logins and showed growth... in every customer experience metric. Dubai Airports used QuestionPro to test innovations and improve loyalty. The data helped them make better decisions and improve airport operations. The solution made it easier to measure and enhance the passenger experience.
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QuestionPro helped Dubai Parks and Resorts bring their customer research in-house. They saw a 33% increase in customer visits in... 9 months and reached 1.4 million visits in the first half of 2018. The platform reduced research costs by 75% and increased survey responses by up to 7%. Dubai Parks and Resorts also achieved 100% data protection and faster, more efficient survey processes.
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QuestionPro helped UCSF Department of Urology run a sensitive research survey on stress and sexuality in medical students. The team needed... easy-to-use survey software with strong security and a professional look. QuestionPro offered simple survey creation, flexible question formats, and powerful branching logic. The platform kept data safe and made it easy to analyze results with built-in charts and export options. UCSF was happy with the service and plans to use it again.
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QuestionPro survey software helped the National Heart, Lung, and Blood Institute improve customer service and business processes. NHLBI needed a... survey platform that was easy for staff and respondents to use. With QuestionPro, they collected responses from 5 to 100 participants per survey. The feedback led to better customer service and improvements in business processes. The partnership supports ongoing research and communication goals in healthcare.
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QuestionPro helped Emergency Nurses Association (ENA) run an annual culture survey. ENA used the survey to find workplace behaviors that... helped or hurt success. The survey also helped ENA set their top priorities. QuestionPro made it easy for ENA to collect and analyze data. ENA used these insights to improve their work culture.
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QuestionPro helped the Emergency Nurses Association (ENA) run an annual culture survey. ENA used the survey to find workplace behaviors... that helped or hurt their success. The survey also helped ENA set their top priorities. QuestionPro's employee experience tools supported ENA's mission for better workplace culture. ENA focused on practice environment, education, community, and culture.
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QuestionPro helped UCSF Department of Urology run a sensitive research survey on stress and sexuality in medical students. The software offered... easy survey creation, strong security, and flexible branching logic. UCSF used built-in tools to analyze and export data for deeper research. The team praised QuestionPro for its user-friendly interface and responsive support. They plan to use the platform for future studies.
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QuestionPro helps BMW Group speed up market research. BMW uses QuestionPro Audience and survey tools to run panel studies and... collect high-quality data. The platform's Data Quality Check tool removes bad responses. BMW can do research in-house or get full-service support from QuestionPro. This lets BMW respond fast to market needs and make better decisions.
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QuestionPro surveys helped Audi Volkswagen Middle East boost sustainability. For every completed survey, AVME planted a tree with Tree Nation.... This green initiative increased survey participation and improved data quality. The project earned praise for its environmental impact and strengthened brand loyalty. AVME aligned customer experience with environmental goals using QuestionPro's survey platform.
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QuestionPro surveys helped Audi Volkswagen Middle East boost sustainability. For every survey completed, AVME planted a tree with Tree Nation.... This green initiative increased survey participation and improved data quality. The project earned praise for its environmental impact. AVME strengthened its brand as a socially responsible company.
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QuestionPro helps BMW Group run fast, high-quality market research. BMW uses QuestionPro's market research platform and panel tools to answer... business questions quickly. The Data Quality Check tool removes bad responses for better data. BMW can do studies in-house or get full-service support from QuestionPro. The Audience program gives access to 22 million panel members for global research.
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QuestionPro helped Safeway. com improve its online grocery customer satisfaction surveys. Safeway.com needed a tool that was easy to use...but powerful enough for advanced analysis. QuestionPro offered features like Conjoint Analysis and automated data collection. This made survey creation simple and reporting fast. Safeway.com now gets better business insights and can respond quickly to customer feedback.
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QuestionPro's Research Suite helped LC Waikiki transform textile retail. LC Waikiki used surveys to measure customer satisfaction, brand perception, and... loyalty. The company gained deep insights into customer preferences and improved its offerings. QuestionPro enabled fast data analysis, helping LC Waikiki make quick decisions and optimize operations. LC Waikiki expanded into new markets and increased customer retention using data-driven strategies.
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QuestionPro Workforce helped World Market redefine its company values during major change. The HR team used employee surveys to gather... input, leading to new core values and an updated mission statement. Executive sponsors drove high participation and made sure all employees felt heard. The new values became part of hiring, training, and performance reviews. Employees gave positive feedback, feeling empowered and included in shaping company culture.
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QuestionPro helped Safeway. com improve customer satisfaction for its online grocery service. Safeway.com used QuestionPro to automate survey data collection...and reporting. The platform made it easy to create surveys and analyze customer feedback. Safeway.com gained better business intelligence and deeper insights from customer responses. This led to a higher quality experience for Safeway.com customers.
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QuestionPro survey software helped U. S. Bancorp's Corporate Procurement team collect feedback from internal customers. The team needed a simple...way to measure satisfaction and participation. They chose QuestionPro for its hosted solution and easy setup. After testing, they used it to run ongoing surveys. The tool gave them valuable insights into customer satisfaction and service perception.
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QuestionPro helped First American SMS automate their customer feedback survey process. Before, the team sent surveys manually after each case... closed. This took time and caused errors. QuestionPro built a custom solution that let staff email a CSV file with closed cases. The system then sent surveys automatically. This change made the process 50% faster and reduced mistakes.
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QuestionPro automated the feedback survey process for First American SMS. The manual system was slow and caused errors. QuestionPro built... a custom solution that let staff email a CSV file with closed cases. The system now sends surveys automatically. This change cut survey distribution time by 50% and reduced mistakes. The solution improved customer feedback collection for financial services.
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QuestionPro surveys helped U. S. Bancorp's Corporate Procurement team collect feedback from internal customers. The team needed a simple way...to measure satisfaction and participation. They chose QuestionPro for its easy-to-use, hosted survey solution. After testing, they used it to run ongoing surveys. The tool gave them valuable insights into customer satisfaction rates.
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QuestionPro Offline Surveys helped CSIRO collect data in remote areas with poor internet. The Local Voices project used the mobile... app for face-to-face interviews and offline survey mode. This made it easy to add more users and devices as the project grew. The team reduced errors and scaled data collection to new regions and countries. The solution improved accuracy and saved time for CSIRO and Voconiq.
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QuestionPro Offline Surveys helped CSIRO run the Local Voices project in remote areas. CSIRO needed a survey tool that worked... without internet and could sync data later. The mobile app let them collect data on iPads offline, saving time and cutting errors. They scaled up to more data collectors and expanded to other countries. The solution worked well for over three years, with no issues syncing or with data security.
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QuestionPro Offline Surveys helped CSIRO run the Local Voices project in remote areas without network connections. CSIRO needed a survey... tool that worked offline and could sync data later. Using the mobile app on iPads, they scaled up operations, added more data collectors, and reduced errors from manual transcription. The solution let them expand to other countries and manage more users and devices easily. CSIRO reported no issues with syncing or data security after years of use.
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QuestionPro helped Digital Hands integrate customer satisfaction surveys with Salesforce. com. Digital Hands wanted to send follow-up surveys after support...calls and get real-time alerts for low satisfaction scores. Using QuestionPro's Salesforce integration, they automated survey delivery and created custom alerts. Management now has a dashboard to track satisfaction scores for each support rep. The solution made it easy and affordable to monitor customer feedback and improve service quality.
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QuestionPro integrated its Customer Satisfaction Survey with Salesforce. com for Digital Hands. Digital Hands needed to send follow-up surveys after...support calls and get real-time alerts for low satisfaction scores. The Salesforce integration let them track satisfaction scores and individual responses in their CRM. Now, management can monitor trends and quickly address changes in customer satisfaction. The solution is cost-effective and easy to use.
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QuestionPro helped Thales collect customer feedback for airlines using its survey software. Thales integrated QuestionPro with its In-Flight Entertainment system... to gather real-time customer experience data. The solution enabled Thales to analyze customer journeys and link customer experience with employee engagement. Thales reduced capital costs by two-thirds and supported over 80 airlines with actionable insights. The platform helped airlines quickly respond to passenger needs and improve service delivery.
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QuestionPro helped LegalShield collect feedback from members at many touchpoints. LegalShield wanted to improve member experience and needed a system... that worked all the time. QuestionPro set up surveys, managed data, and gave analytics. LegalShield used these tools to get insights about their members and improve their service. The system supported net promoter and ad-hoc surveys, and offered 24/7 support.
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QuestionPro helped LegalShield collect customer feedback at key touchpoints using in-app surveys. LegalShield wanted to improve member satisfaction and needed... a reliable, always-on feedback system. QuestionPro provided survey design, multilingual support, and automated data collection. LegalShield gained valuable insights to enhance their customer journey and experience. The platform enabled fast project setup and advanced analytics for actionable results.
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QuestionPro’s research & analytics platform helped Simmons & Simmons, a global law firm, create the AIMA Hedge Fund Confidence Index. The firm wanted... a tool to measure hedge fund sentiment and build thought leadership in asset management. With QuestionPro, they launched an always-on index, now used annually to predict industry confidence. The index has run for 12 waves over 3 years, boosting Simmons & Simmons’ reputation and brand.
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QuestionPro helped CareerBuilder launch the Applicant Experience Survey. This tool surveys job applicants after they interact with recruiting ads and... again after interviews. The system tracks feedback in real time and gives companies insights into their hiring process. CareerBuilder saw 1.7 million completed surveys and a 75% increase in intelligence revenue. Over 3,500 companies now use these insights in 10 countries and multiple languages.
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QuestionPro helped Adecco Group run global HR surveys. Adecco used QuestionPro to reach over 400,000 clients and employees in 15... languages. The platform made it easy to segment audiences and collect feedback. Adecco identified strengths, weaknesses, and brand position. They now run surveys twice a year to improve service and retention.
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QuestionPro helped Adecco Group run a global survey campaign for over 400,000 clients and associates. Adecco used QuestionPro's survey software... to segment audiences and deliver surveys in 15 languages. The platform enabled Adecco to identify strengths, assess brand position, and improve client and employee retention. Regular surveys twice a year gave Adecco more insight and best practices. QuestionPro's accessible interface supported Adecco's HR solutions worldwide.
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HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to... conduct projects quickly and independently. The challenge was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.
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QuestionPro helped HelloFresh Group run agile, decentralized market research across departments. The platform let teams launch surveys quickly and keep... data quality high. HelloFresh used QuestionPro for core survey, community, and experience management. Features like advanced analysis and incentive handling supported their needs. The solution improved software acceptance and protected survey data comparability.
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Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a... user-friendly platform for real-time insights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.
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QuestionPro helped Turkington Martin gather instant feedback for new residential sites during COVID. The survey platform made it easy to... reach diverse community members, even those not tech-savvy. Turkington Martin used real-time insights to improve in-person consultations and create clear site plan graphics and 3D renders. The data supported planning documents and made their designs more representative of local communities.
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QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and... affordable platform for their global clients. QuestionPro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.
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QuestionPro Workforce helped The Talent Strategy Group migrate their OPTM360 feedback tool from Qualtrics. TSG needed a reliable, customizable, and... scalable platform for their global client base. QuestionPro enabled seamless client migration, custom survey creation, and personalized branding. The platform provided SSO, HRBP access, and GDPR compliance. TSG praised QuestionPro's dedicated customer support and smooth transition process.
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QuestionPro Communities helped Energizer Holdings build an online research community. Energizer used the platform to recruit and engage customers for... feedback and insights. The solution enabled Energizer to complete projects and collect insights 200% faster. Community engagement reached 55% participation each week. Energizer saw higher customer satisfaction and increased repeat customers.
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QuestionPro Communities helped Energizer Holdings build an online customer community. Energizer used the platform to collect insights 200% faster. Community... engagement reached 55% participation each week. The solution enabled quick feedback, high-frequency studies, and improved customer retention. Energizer also saw higher satisfaction scores and more repeat customers.
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QuestionPro helped Kohler run over 300 surveys across many departments. Kohler used QuestionPro to track customer satisfaction and gather feedback... on their website. The platform let Kohler combine survey data with web analytics for deeper insights. Kohler made impactful website changes based on survey results. The tool's flexibility supported company-wide adoption and ongoing business growth.
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QuestionPro survey software helped Kohler run over 300 surveys across many departments. Kohler used the tool to track customer satisfaction... and gather feedback on their website. The platform's flexibility let them integrate survey data with web analytics for deeper insights. Kohler made impactful website changes based on survey results. Employees across the company benefited from easy-to-use survey tools.
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QuestionPro Surveys helped Massachusetts Convention Center Authority set up contactless health screening for employees and visitors. The solution let people... use their own devices to complete a COVID symptom check before entering. MCCA switched from paper forms to digital screens in under 2 days. Over 300 people were screened on the first day. The process improved safety and reduced liability for the facility.
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QuestionPro Surveys helped the Massachusetts Convention Center Authority launch contactless health screening for COVID in under 2 days. The solution let... visitors and staff complete health checks on their own devices, replacing paper forms. Over 300 people were screened on the first day. This digital process improved safety and reduced liability for the facility. The switch from event surveys to health screening showed QuestionPro's flexibility and ease of use.
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QuestionPro CX helped Kleen-Tech collect customer feedback faster by embedding NPS survey questions directly in emails. Before, Kleen-Tech used a... manual process that was slow and less user-friendly. With QuestionPro, they automated survey distribution across 24 field teams. This made it easier to track customer satisfaction and respond quickly. The new process increased survey response rates and helped Kleen-Tech improve their services.
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QuestionPro CX helped Kleen-Tech boost customer survey response rates by embedding NPS questions directly in emails. Before, Kleen-Tech used a... manual survey process that was slow and less user-friendly. With QuestionPro, they automated survey distribution across 24 field teams and gathered feedback faster. The new process let them track detractors and improve customer satisfaction. Kleen-Tech now collects insights more often and acts quickly on customer feedback.
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QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to... customers and build a strong community. The software was easy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.
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QuestionPro's panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to... customers and expand community engagement. The intuitive software made it easy for Potbelly to launch surveys and collect feedback. Monthly education and consulting hours supported Potbelly's team. Potbelly praised QuestionPro for excellent customer service and platform capabilities.
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QuestionPro helped Vestel collect consumer insights for their vacuum machine design. Vestel used QuestionPro's survey tools to reach their target... audience and gather feedback. This data guided product improvements and new product development. Vestel saw higher customer satisfaction and better product features. The research also improved Vestel's business development and brand reputation.
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QuestionPro survey software helped Vestel reach more consumers in the small home appliances market. Vestel used QuestionPro to collect feedback... and improve vacuum machine design. The platform made it easy to get fast, accurate data and supported quick decision-making. Vestel valued the user-friendly interface and local support. This led to better product development and stronger business growth in consumer electronics.
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QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care... quality. They used QuestionPro to track satisfaction and monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.
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QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI used these surveys to track healthcare provider and... beneficiary satisfaction. The platform supported quality improvement plans and helped implement Universal Health Coverage. NHI improved healthcare quality and inspection processes. Other national organizations adopted the standards tracked by NHI.
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QuestionPro helped Northern Beaches Council connect with over 250,000 residents. The council used QuestionPro surveys to collect feedback and build... datasets of targeted stakeholders. They needed a solution that supported custom branding and flexible reporting. With the team edition, they sent many surveys and gathered data from a wide audience. The single dashboard made it easy to manage insights and improve reporting.
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QuestionPro surveys help Northern Beaches Council collect feedback from over 250,000 residents. The council needed a survey tool to gather... community input, build stakeholder datasets, and conduct internal reviews. QuestionPro's team edition enabled advanced customization, large-scale survey deployment, and unified reporting. The council now gathers insights from multiple projects in a single dashboard. Strong reporting features improved their ability to analyze survey data.
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QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from... thousands of schools. QuestionPro used dynamic lookup tables to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.
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QuestionPro helped Google run a national student survey about campus email services. Google faced challenges with collecting and analyzing data... from thousands of colleges and students. QuestionPro used dynamic lookup tables, advanced reporting, and a custom Spotlight Report to solve input and output issues. Google could easily compare feedback by state and school. Students saw how their answers compared to peers, making the survey engaging. This solution gave Google clear, actionable insights for business decisions.
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Dubai Airports used QuestionPro to improve customer experience and airport operations. They needed to measure passenger experience and collect real-time... data at key locations. QuestionPro helped them design and run surveys, analyze data, and act quickly on feedback. The average user now logs in 2 to 3 times more often. Customer experience metrics and loyalty index both improved. Real-time feedback lets Dubai Airports test new ideas and make better decisions.
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QuestionPro CX helped NISA collect real-time fan feedback using NPS+ and AskWhy surveys. NISA used live polls for "Man of... the Match" voting in stadiums, on TV, and online. This improved fan engagement and gave NISA new insights into the fan experience. The solution let NISA gather feedback across all touchpoints and enhance customer experience in an emerging sports league. NISA democratized fan voting and increased opportunities for fan interaction.
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QuestionPro Communities helped Gannett manage research across 10 markets from one place. Gannett used the platform to run community discussions... and studies. One ad-focused discussion led to a $250,000 local revenue win. The platform let Gannett track market trends and make fast changes. Gannett improved readership and found new advertising opportunities.
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QuestionPro helped Zynga gather player feedback using survey software and conjoint analysis. Zynga needed to collect insights from millions of... users without disrupting their gaming experience. QuestionPro enabled in-game surveys that took less than two minutes to complete. Thousands of responses gave Zynga real-time data to improve games and plan new features. Zynga used this feedback to prioritize updates and expand their game catalog.
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Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide... reliable data. They use QuestionPro's research solutions to deliver high-quality data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.
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Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to... support complex and simple survey methodologies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.
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QuestionPro Research Edition helped Evolve Research save 8–10 hours per project on reporting. The team used MaxDiff, advanced segmentation, and... AI-driven dashboards to deliver client-ready insights in under 10 minutes. Evolve improved internal efficiency and client satisfaction with customizable surveys and responsive support. The platform enabled detailed data analysis and flexible survey logic. Evolve plans to use QuestionPro for both public health and commercial studies.
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QuestionPro Research Edition helped Lab42, a boutique market research agency, streamline complex survey projects. Lab42 needed advanced logic, quota management,... and a user-friendly interface. QuestionPro delivered flexible survey tools, built-in analytics, and strong support. Lab42 saved time, improved client outcomes, and controlled costs. The platform enabled quick project setup and custom research solutions.
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QuestionPro Research Edition helped the Cholangiocarcinoma Foundation collect patient insights for rare cancer research in just three weeks. The platform's advanced... survey logic, real-time analytics, and HIPAA compliance enabled fast, secure data collection. Nearly 300 responses were gathered, with a 90% completion rate among starters. Insights from the survey shaped oncology research and policy at ASCO. The foundation recommends QuestionPro for mission-driven research groups needing quick, actionable data.
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QuestionPro helped Thales collect customer experience data for airlines using in-flight entertainment systems. Thales needed a cost-effective way to gather... feedback from multiple touch points and integrate with their Android and Linux platforms. QuestionPro delivered a survey solution that enabled real-time data collection and compliance with data privacy laws. Thales reduced capital costs to one-third and improved decision-making with advanced analytics. The platform supported over 80 airlines, helping them identify promoters and detractors with NPS surveys.
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