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Entertainment Case Studies and Customer Success Stories with QuestionPro Survey

Field Museum - Entertainment

QuestionPro CX helped Field Museum measure and align its workplace culture. Over 300 staff completed the WorkXO culture assessment. The... survey revealed strong traditionalist patterns, especially in structure and communication. Field Museum used these insights to create 41 action items focused on improving collaboration and communication. Quick wins included brown bag lunches, while bigger changes involved a new intranet and online community.

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Dubai Parks and Resorts - Entertainment

QuestionPro helped Dubai Parks and Resorts bring their customer research in-house. The company faced high costs and data security issues... with outsourced research. Using QuestionPro, they reduced research costs by 75%. Survey responses increased by up to 7%. They achieved 100% data protection and improved reporting. This led to a 33% increase in customer visits in nine months.

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eTown Panel - Entertainment

QuestionPro panel management solution helped eTown Panel, a nonprofit radio program, recruit and manage survey panel members. eTown needed an... easy way to segment data and target respondents. QuestionPro provided a hosted solution with backend infrastructure. eTown fielded their first survey in two weeks and collected data from over 4,000 panel members overnight. Now, eTown runs monthly surveys on many topics.

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Roku, Inc. - Entertainment

QuestionPro helped Roku gather more customer feedback with easy-to-use survey software. Roku used QuestionPro to track customer satisfaction and run... custom surveys. The platform let Roku do complex analysis and create surveys quickly. Roku tracked 90% more information and sent five times more surveys than before. The data helped Roku add new features and save money on research. Roku's team used these insights to improve products and make better decisions.

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Thales - Entertainment

QuestionPro worked with Thales to help airlines collect customer feedback using in-flight entertainment systems. Thales needed a way to gather... real-time data from passengers and improve customer experience. QuestionPro integrated survey software with Thales' technology, meeting strict data privacy laws. Thales now provides a feedback system for over 80 airlines, helping them identify promoters and detractors with NPS surveys. The solution reduced capital costs and enabled quick responses to passenger needs.

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eTown Panel - Entertainment

QuestionPro panel management solution helped eTown Panel, a nonprofit radio program, recruit and manage survey panel members. eTown needed an... easy way to segment data and target respondents. QuestionPro provided a hosted solution with backend infrastructure. eTown fielded their first survey in two weeks and collected data from over 4,000 panel members overnight. Now, eTown runs monthly surveys on many topics.

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Roku, Inc. - Entertainment

QuestionPro helped Roku gather more customer feedback with easy-to-use survey software. Roku used QuestionPro to track customer satisfaction and run... custom surveys. The platform let Roku do complex analysis and create surveys quickly. Roku tracked 90% more information and sent five times more surveys than before. The data helped Roku add new features and save money on research. Roku's team used these insights to improve products and make better decisions.

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Thales - Entertainment

QuestionPro worked with Thales to help airlines collect customer feedback using in-flight entertainment systems. Thales needed a way to gather... real-time data from passengers and improve customer experience. QuestionPro integrated survey software with Thales' technology, meeting strict data privacy laws. Thales now provides a feedback system for over 80 airlines, helping them identify promoters and detractors with NPS surveys. The solution reduced capital costs and enabled quick responses to passenger needs.

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Education Case Studies and Customer Success Stories with QuestionPro Survey

Fairfield Language Technologies - Education

QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, run surveys for new product research. They needed a platform for... survey deployment and data collection with built-in analytics. QuestionPro provided a hosted solution that let them evaluate and conduct many surveys. The company gained strong insights into market trends for language learning. The tool offered value and a wide range of features for marketing research.

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Muscat University - Education

QuestionPro helped Muscat University improve student experience with better course evaluations. The university faced low response rates and slow, manual... processes. QuestionPro made surveys easy to use and increased response rates. The platform gave better data accuracy and strong analytics. Muscat University used these insights to improve curriculum and student satisfaction. The evaluation process became faster and more efficient.

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Fairfield Language Technologies (Rosetta Stone) - Education

QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, deploy surveys for new product research. The company needed an integrated... survey and analytics platform. QuestionPro provided a hosted solution with advanced tools for survey creation, reporting, and analysis. The platform enabled effective feedback collection on new and existing products. As a result, Rosetta Stone gained strong insights into market trends in language learning.

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The University of Tennessee, Knoxville - Education

QuestionPro replaced Qualtrics for the University of Tennessee, Knoxville. The university needed a survey tool with the same features but... lower cost. QuestionPro migrated all data and users from Qualtrics. The team added new features at no extra cost. The university praised QuestionPro for fast customer service and cost savings. They now launch about 1,200 surveys each month using QuestionPro.

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The University of Newcastle - Education

QuestionPro helped the University of Newcastle improve researcher and student experience. The university wanted a cost-effective way to collect and... manage research and student data. QuestionPro provided survey software and customer experience tools. They migrated data, trained users, and developed new features. The university reduced survey tool costs and made research easier for staff and students.

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Fairfield Language Technologies (Rosetta Stone) - Education

QuestionPro helped Fairfield Language Technologies, publisher of Rosetta Stone, deploy surveys for new product research. The company needed an integrated... survey and analytics platform. QuestionPro provided a hosted solution with advanced tools for survey creation, reporting, and analysis. The platform enabled effective feedback collection on new and existing products. As a result, Rosetta Stone gained strong insights into market trends in language learning.

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The University of Tennessee, Knoxville - Education

QuestionPro replaced Qualtrics for the University of Tennessee, Knoxville. The university needed a survey tool with the same features but... lower cost. QuestionPro migrated all data and users from Qualtrics. The team added new features at no extra cost. The university praised QuestionPro for fast customer service and cost savings. They now launch about 1,200 surveys each month using QuestionPro.

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The University of Newcastle - Education

QuestionPro helped the University of Newcastle improve researcher and student experience. The university wanted a cost-effective way to collect and... manage research and student data. QuestionPro provided survey software and customer experience tools. They migrated data, trained users, and developed new features. The university reduced survey tool costs and made research easier for staff and students.

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Non-Profit Organization Management Case Studies and Customer Success Stories with QuestionPro Survey

American Cancer Society - Non Profit Organization Management

QuestionPro Communities helped the American Cancer Society improve data collection for the Cancer Prevention Study-3. The team moved from long... paper surveys every three years to an online participant portal. This allowed more frequent, shorter surveys and faster feedback. The new process increased participant engagement and improved data accuracy. The American Cancer Society can now make decisions more quickly using real-time insights.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone... surveys to reach teachers, officials, and parents. QuestionPro's platform reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.

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The Cholangiocarcinoma Foundation (CCF) - Non Profit Organization Management

QuestionPro helped the Cholangiocarcinoma Foundation collect insights from patients with rare cancer. CCF needed fast, secure, and sensitive survey tools... for dose-finding oncology trials. QuestionPro delivered advanced survey logic, HIPAA and GDPR compliance, and mobile-optimized surveys. Over 85% of responses came from mobile devices. Automated reminders raised response rates to nearly 90%. Real-time analytics let CCF act quickly on patient data.

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American Cancer Society - Non Profit Organization Management

QuestionPro Communities helped the American Cancer Society improve data collection for the Cancer Prevention Study-3. The team moved from long... paper surveys every three years to an online participant portal. This allowed more frequent, shorter surveys and faster feedback. The new process increased participant engagement and improved data accuracy. The American Cancer Society can now make decisions more quickly using real-time insights.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone... surveys to reach teachers, officials, and parents. QuestionPro's platform reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.

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The Cholangiocarcinoma Foundation (CCF) - Non Profit Organization Management

QuestionPro helped the Cholangiocarcinoma Foundation collect insights from patients with rare cancer. CCF needed fast, secure, and sensitive survey tools... for dose-finding oncology trials. QuestionPro delivered advanced survey logic, HIPAA and GDPR compliance, and mobile-optimized surveys. Over 85% of responses came from mobile devices. Automated reminders raised response rates to nearly 90%. Real-time analytics let CCF act quickly on patient data.

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Hospital & Health Care Case Studies and Customer Success Stories with QuestionPro Survey

UCSF Department of Urology - Hospital & Health Care

QuestionPro helped UCSF Department of Urology run a sensitive research survey on stress and sexuality in medical students. The team needed... easy-to-use survey software with strong security and a professional look. QuestionPro offered simple survey creation, flexible question formats, and powerful branching logic. The platform kept data safe and made it easy to analyze results with built-in charts and export options. UCSF was happy with the service and plans to use it again.

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National Heart, Lung, and Blood Institute (NHLBI) - Hospital & Health Care

QuestionPro survey software helped the National Heart, Lung, and Blood Institute improve customer service and business processes. NHLBI needed a... survey platform that was easy for staff and respondents to use. With QuestionPro, they collected responses from 5 to 100 participants per survey. The feedback led to better customer service and improvements in business processes. The partnership supports ongoing research and communication goals in healthcare.

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Emergency Nurses Association (ENA) - Hospital & Health Care

QuestionPro helped Emergency Nurses Association (ENA) run an annual culture survey. ENA used the survey to find workplace behaviors that... helped or hurt success. The survey also helped ENA set their top priorities. QuestionPro made it easy for ENA to collect and analyze data. ENA used these insights to improve their work culture.

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UCSF Department of Urology - Hospital & Health Care

QuestionPro helped UCSF Department of Urology run a sensitive research survey on stress and sexuality in medical students. The team needed... easy-to-use survey software with strong security and a professional look. QuestionPro offered simple survey creation, flexible question formats, and powerful branching logic. The platform kept data safe and made it easy to analyze results with built-in charts and export options. UCSF was happy with the service and plans to use it again.

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National Heart, Lung, and Blood Institute (NHLBI) - Hospital & Health Care

QuestionPro survey software helped the National Heart, Lung, and Blood Institute improve customer service and business processes. NHLBI needed a... survey platform that was easy for staff and respondents to use. With QuestionPro, they collected responses from 5 to 100 participants per survey. The feedback led to better customer service and improvements in business processes. The partnership supports ongoing research and communication goals in healthcare.

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Emergency Nurses Association (ENA) - Hospital & Health Care

QuestionPro helped Emergency Nurses Association (ENA) run an annual culture survey. ENA used the survey to find workplace behaviors that... helped or hurt success. The survey also helped ENA set their top priorities. QuestionPro made it easy for ENA to collect and analyze data. ENA used these insights to improve their work culture.

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Automotive Case Studies and Customer Success Stories with QuestionPro Survey

BMW Group - Automotive

QuestionPro helps BMW Group speed up market research. BMW uses QuestionPro Audience and survey tools to run panel studies and... collect high-quality data. The platform's Data Quality Check tool removes bad responses. BMW can do research in-house or get full-service support from QuestionPro. This lets BMW respond fast to market needs and make better decisions.

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BMW Group - Automotive

QuestionPro helps BMW Group run market research projects fast. BMW uses QuestionPro to answer market research questions from different departments.... The platform lets BMW do studies in-house or get help from QuestionPro's team when needed. QuestionPro's Data Quality Check tool removes bad responses. BMW can use a panel of 22 million members for studies. This gives BMW high-quality data for quick business decisions.

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Audi Volkswagen Middle East (AVME) - Automotive

QuestionPro surveys helped Audi Volkswagen Middle East boost sustainability. For every survey completed, AVME planted a tree with Tree Nation.... This green initiative increased survey participation and improved data quality. The project earned praise for its environmental impact. AVME strengthened its brand as a socially responsible company.

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BMW Group - Automotive

QuestionPro helps BMW Group run market research projects fast. BMW uses QuestionPro to answer market research questions from different departments.... The platform lets BMW do studies in-house or get help from QuestionPro's team when needed. QuestionPro's Data Quality Check tool removes bad responses. BMW can use a panel of 22 million members for studies. This gives BMW high-quality data for quick business decisions.

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Audi Volkswagen Middle East (AVME) - Automotive

QuestionPro surveys helped Audi Volkswagen Middle East boost sustainability. For every survey completed, AVME planted a tree with Tree Nation.... This green initiative increased survey participation and improved data quality. The project earned praise for its environmental impact. AVME strengthened its brand as a socially responsible company.

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Marketing and Advertising Case Studies and Customer Success Stories with QuestionPro Survey

Danebury Research - Marketing And Advertising

QuestionPro helped Danebury Research deliver global market research for PR and communications. The platform enabled fast, large-scale surveys with up... to 16,000 respondents per study. Danebury Research achieved a guaranteed 14-day turnaround for client projects. The solution offered strong data security, customisation, and responsive support. This allowed Danebury Research to produce high-value industry reports and grow their business.

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The Martin Agency - Marketing And Advertising

QuestionPro Survey Software helped The Martin Agency deliver fast market research. The agency needed to collect data on vacation travelers... for a client in less than a week. Using QuestionPro, they built and launched a survey in one day. They gathered 800 completed surveys from targeted US vacation travelers in just four days. The tool's ease of use and strong customer service made the project a success.

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Düsseldorf Marketing GmbH - Marketing And Advertising

QuestionPro helped Düsseldorf Marketing GmbH collect data faster and improve brand recognition. The company used QuestionPro's customer experience management platform... for event surveys and panel studies. They created online and offline surveys quickly and analyzed data in real time. The platform enabled targeted campaigns and better brand communication. Düsseldorf Marketing GmbH valued the easy setup, strong service, and EU data hosting.

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The Martin Agency - Marketing And Advertising

QuestionPro Survey Software helped The Martin Agency deliver fast market research. The agency needed to collect data on vacation travelers... for a client in less than a week. Using QuestionPro, they built and launched a survey in one day. They gathered 800 completed surveys from targeted US vacation travelers in just four days. The tool's ease of use and strong customer service made the project a success.

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Düsseldorf Marketing GmbH - Marketing And Advertising

QuestionPro helped Düsseldorf Marketing GmbH collect data faster and improve brand recognition. The company used QuestionPro's customer experience management platform... for event surveys and panel studies. They created online and offline surveys quickly and analyzed data in real time. The platform enabled targeted campaigns and better brand communication. Düsseldorf Marketing GmbH valued the easy setup, strong service, and EU data hosting.

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Hospitality Case Studies and Customer Success Stories with QuestionPro Survey

Field Museum - Hospitality

QuestionPro helped Field Museum measure and align its workplace culture. The museum used the WorkXO culture assessment and got over... 300 staff responses. The survey showed strengths in growth and inclusion, but found issues with agility and transparency. The team created 41 action items to improve communication and collaboration. Quick wins included brown bag lunches, while bigger changes involved a new intranet and online community.

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Miral Destinations - Hospitality

QuestionPro helped Miral Destinations improve customer satisfaction and operations. Miral Destinations used QuestionPro to run surveys and collect feedback from... visitors at their attractions in Abu Dhabi. The platform gave them advanced survey tools, real-time dashboards, and strong data analysis. This let Miral Destinations quickly spot areas to improve and act on visitor feedback. As a result, they saw higher customer satisfaction and better operational efficiency.

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Field Museum - Hospitality

QuestionPro helped Field Museum measure and align its workplace culture. The museum used the WorkXO culture assessment and got over... 300 staff responses. The survey showed strengths in growth and inclusion, but found issues with agility and transparency. The team created 41 action items to improve communication and collaboration. Quick wins included brown bag lunches, while bigger changes involved a new intranet and online community.

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Miral Destinations - Hospitality

QuestionPro helped Miral Destinations improve customer satisfaction and operations. Miral Destinations used QuestionPro to run surveys and collect feedback from... visitors at their attractions in Abu Dhabi. The platform gave them advanced survey tools, real-time dashboards, and strong data analysis. This let Miral Destinations quickly spot areas to improve and act on visitor feedback. As a result, they saw higher customer satisfaction and better operational efficiency.

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Retail Case Studies and Customer Success Stories with QuestionPro Survey

Safeway.com - Retail

QuestionPro helped Safeway. com improve its online grocery customer satisfaction surveys. Safeway.com needed a tool that was easy to use...but powerful enough for advanced analysis. QuestionPro offered features like Conjoint Analysis and automated data collection. This made survey creation simple and reporting fast. Safeway.com now gets better business insights and can respond quickly to customer feedback.

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LC Waikiki - Retail

QuestionPro's Research Suite helped LC Waikiki transform textile retail. LC Waikiki used surveys to measure customer satisfaction, brand perception, and... loyalty. The company gained deep insights into customer preferences and improved its offerings. QuestionPro enabled fast data analysis, helping LC Waikiki make quick decisions and optimize operations. LC Waikiki expanded into new markets and increased customer retention using data-driven strategies.

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Safeway.com - Retail

QuestionPro helped Safeway. com improve its online grocery customer satisfaction surveys. Safeway.com needed a tool that was easy to use...but powerful enough for advanced analysis. QuestionPro offered features like Conjoint Analysis and automated data collection. This made survey creation simple and reporting fast. Safeway.com now gets better business insights and can respond quickly to customer feedback.

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LC Waikiki - Retail

QuestionPro's Research Suite helped LC Waikiki transform textile retail. LC Waikiki used surveys to measure customer satisfaction, brand perception, and... loyalty. The company gained deep insights into customer preferences and improved its offerings. QuestionPro enabled fast data analysis, helping LC Waikiki make quick decisions and optimize operations. LC Waikiki expanded into new markets and increased customer retention using data-driven strategies.

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Research Case Studies and Customer Success Stories with QuestionPro Survey

Commonwealth Scientific and Industrial Research Organisation (CSIRO) - Research

QuestionPro Offline Surveys helped CSIRO collect data in remote areas with poor internet. The Local Voices project used the mobile... app for face-to-face interviews and offline survey mode. This made it easy to add more users and devices as the project grew. The team reduced errors and scaled data collection to new regions and countries. The solution improved accuracy and saved time for CSIRO and Voconiq.

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CSIRO - Research

QuestionPro Offline Surveys helped CSIRO run the Local Voices project in remote areas. CSIRO needed a survey tool that worked... without internet and could sync data later. The mobile app let them collect data on iPads offline, saving time and cutting errors. They scaled up to more data collectors and expanded to other countries. The solution worked well for over three years, with no issues syncing or with data security.

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CSIRO - Research

QuestionPro Offline Surveys helped CSIRO run the Local Voices project in remote areas. CSIRO needed a survey tool that worked... without internet and could sync data later. The mobile app let them collect data on iPads offline, saving time and cutting errors. They scaled up to more data collectors and expanded to other countries. The solution worked well for over three years, with no issues syncing or with data security.

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Management Consulting Case Studies and Customer Success Stories with QuestionPro Survey

The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and... affordable platform for their global clients. QuestionPro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and... affordable platform for their global clients. QuestionPro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group migrate their OPTM360 feedback tool from Qualtrics. TSG needed a reliable, customizable, and... scalable platform for their global client base. QuestionPro enabled seamless client migration, custom survey creation, and personalized branding. The platform provided SSO, HRBP access, and GDPR compliance. TSG praised QuestionPro's dedicated customer support and smooth transition process.

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Financial Services Case Studies and Customer Success Stories with QuestionPro Survey

U.S. Bancorp - Financial Services

QuestionPro survey software helped U. S. Bancorp's Corporate Procurement team collect feedback from internal customers. The team needed a simple...way to measure satisfaction and participation. They chose QuestionPro for its hosted solution and easy setup. After testing, they used it to run ongoing surveys. The tool gave them valuable insights into customer satisfaction and service perception.

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First American SMS - Financial Services

QuestionPro helped First American SMS automate their customer feedback survey process. Before, the team sent surveys manually after each case... closed. This took time and caused errors. QuestionPro built a custom solution that let staff email a CSV file with closed cases. The system then sent surveys automatically. This change made the process 50% faster and reduced mistakes.

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First American SMS - Financial Services

QuestionPro helped First American SMS automate their customer feedback survey process. Before, the team sent surveys manually after each case... closed. This took time and caused errors. QuestionPro built a custom solution that let staff email a CSV file with closed cases. The system then sent surveys automatically. This change made the process 50% faster and reduced mistakes.

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Consumer Electronics Case Studies and Customer Success Stories with QuestionPro Survey

Arcelik - Consumer Electronics

QuestionPro CX helped Arcelik build a unified customer feedback system. Arcelik used omni-channel feedback, voice-of-customer surveys, and concept testing. They... measured Net Promoter Score (NPS) for call centers and service partners. Arcelik increased their overall NPS by 3-4% per year. They also extended distributor retention and improved employee satisfaction with regular surveys.

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Arcelik - Consumer Electronics

QuestionPro CX helped Arcelik build a unified customer feedback system. Arcelik used omni-channel feedback, voice-of-customer surveys, and concept testing. They... measured Net Promoter Score (NPS) for call centers and service partners. Arcelik increased their overall NPS by 3-4% per year. They also extended distributor retention and improved employee satisfaction with regular surveys.

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Vestel - Consumer Electronics

QuestionPro survey software helped Vestel reach more consumers in the small home appliances market. Vestel used QuestionPro to collect feedback... and improve vacuum machine design. The platform made it easy to get fast, accurate data and supported quick decision-making. Vestel valued the user-friendly interface and local support. This led to better product development and stronger business growth in consumer electronics.

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Food & Beverages Case Studies and Customer Success Stories with QuestionPro Survey

HelloFresh - Food & Beverages

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to... conduct projects quickly and independently. The challenge was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

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HelloFresh - Food & Beverages

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to... conduct projects quickly and independently. The challenge was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

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Design Case Studies and Customer Success Stories with QuestionPro Survey

Turkington Martin - Design

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a... user-friendly platform for real-time insights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

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Turkington Martin - Design

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a... user-friendly platform for real-time insights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with QuestionPro Survey

Dubai Airports - Transportation/trucking/railroad

Dubai Airports used QuestionPro to improve customer experience and airport operations. They needed to measure passenger experience and collect real-time... data at key locations. QuestionPro helped them design and run surveys, analyze data, and act quickly on feedback. The average user now logs in 2 to 3 times more often. Customer experience metrics and loyalty index both improved. Real-time feedback lets Dubai Airports test new ideas and make better decisions.

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Dubai Airports - Transportation/trucking/railroad

Dubai Airports used QuestionPro to improve customer experience and airport operations. They needed to measure passenger experience and collect real-time... data at key locations. QuestionPro helped them design and run surveys, analyze data, and act quickly on feedback. The average user now logs in 2 to 3 times more often. Customer experience metrics and loyalty index both improved. Real-time feedback lets Dubai Airports test new ideas and make better decisions.

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Consumer Goods Case Studies and Customer Success Stories with QuestionPro Survey

Energizer Holdings - Consumer Goods

QuestionPro Communities helped Energizer Holdings build an online research community. Energizer used the platform to recruit and engage customers for... feedback and insights. The solution enabled Energizer to complete projects and collect insights 200% faster. Community engagement reached 55% participation each week. Energizer saw higher customer satisfaction and increased repeat customers.

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Energizer Holdings - Consumer Goods

QuestionPro Communities helped Energizer Holdings build an online research community. Energizer used the platform to recruit and engage customers for... feedback and insights. The solution enabled Energizer to complete projects and collect insights 200% faster. Community engagement reached 55% participation each week. Energizer saw higher customer satisfaction and increased repeat customers.

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Manufacturing Case Studies and Customer Success Stories with QuestionPro Survey

Kohler - Manufacturing

QuestionPro helped Kohler run over 300 surveys across many departments. Kohler used QuestionPro to track customer satisfaction and gather feedback... on their website. The platform let Kohler combine survey data with web analytics for deeper insights. Kohler made impactful website changes based on survey results. The tool's flexibility supported company-wide adoption and ongoing business growth.

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Kohler - Manufacturing

QuestionPro helped Kohler run over 300 surveys across many departments. Kohler used QuestionPro to track customer satisfaction and gather feedback... on their website. The platform let Kohler combine survey data with web analytics for deeper insights. Kohler made impactful website changes based on survey results. The tool's flexibility supported company-wide adoption and ongoing business growth.

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Sports Case Studies and Customer Success Stories with QuestionPro Survey

NISA (National Independent Soccer Association) - Sports And Events

QuestionPro CX helped NISA collect instant feedback from fans using NPS+ and AskWhy surveys. NISA used live in-stadium and online... polls for the Man of the Match, engaging fans at every touchpoint. The solution enabled real-time voting and feedback from both in-stadium and at-home audiences. NISA gained new insights to improve match quality, viewing options, and fan engagement. The project included survey design, live distribution, data cleansing, and analytics.

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NISA (National Independent Soccer Association) - Sports And Events

QuestionPro CX helped NISA collect instant feedback from fans using NPS+ and AskWhy surveys. NISA used live in-stadium and online... polls for the Man of the Match, engaging fans at every touchpoint. The solution enabled real-time voting and feedback from both in-stadium and at-home audiences. NISA gained new insights to improve match quality, viewing options, and fan engagement. The project included survey design, live distribution, data cleansing, and analytics.

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Events Services Case Studies and Customer Success Stories with QuestionPro Survey

Massachusetts Convention Center Authority - Events Services

QuestionPro Surveys helped Massachusetts Convention Center Authority set up contactless health screening for employees and visitors. The solution let people... use their own devices to complete a COVID symptom check before entering. MCCA switched from paper forms to digital screens in under 2 days. Over 300 people were screened on the first day. The process improved safety and reduced liability for the facility.

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Massachusetts Convention Center Authority - Events Services

QuestionPro Surveys helped Massachusetts Convention Center Authority set up contactless health screening for employees and visitors. The solution let people... use their own devices to complete a COVID symptom check before entering. MCCA switched from paper forms to digital screens in under 2 days. Over 300 people were screened on the first day. The process improved safety and reduced liability for the facility.

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Consumer Services Case Studies and Customer Success Stories with QuestionPro Survey

Kleen-Tech - Consumer Services

QuestionPro CX helped Kleen-Tech collect customer feedback faster by embedding NPS survey questions directly in emails. Before, Kleen-Tech used a... manual process that was slow and less user-friendly. With QuestionPro, they automated survey distribution across 24 field teams. This made it easier to track customer satisfaction and respond quickly. The new process increased survey response rates and helped Kleen-Tech improve their services.

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Kleen-Tech - Consumer Services

QuestionPro CX helped Kleen-Tech collect customer feedback faster by embedding NPS survey questions directly in emails. Before, Kleen-Tech used a... manual process that was slow and less user-friendly. With QuestionPro, they automated survey distribution across 24 field teams. This made it easier to track customer satisfaction and respond quickly. The new process increased survey response rates and helped Kleen-Tech improve their services.

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Human Resources Case Studies and Customer Success Stories with QuestionPro Survey

CareerBuilder (Personified division) - Human Resources

QuestionPro helped CareerBuilder launch the Applicant Experience Survey. This tool surveys job applicants after they interact with recruiting ads and... again after interviews. The system tracks feedback in real time and gives companies insights into their hiring process. CareerBuilder saw 1.7 million completed surveys and a 75% increase in intelligence revenue. Over 3,500 companies now use these insights in 10 countries and multiple languages.

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Adecco Group - Human Resources

QuestionPro helped Adecco Group run global HR surveys. Adecco used QuestionPro to reach over 400,000 clients and employees in 15... languages. The platform made it easy to segment audiences and collect feedback. Adecco identified strengths, weaknesses, and brand position. They now run surveys twice a year to improve service and retention.

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Restaurants Case Studies and Customer Success Stories with QuestionPro Survey

Potbelly - Restaurants

QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to... customers and build a strong community. The software was easy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.

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Potbelly - Restaurants

QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to... customers and build a strong community. The software was easy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.

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Media Production Case Studies and Customer Success Stories with QuestionPro Survey

Gannett - Media Production

QuestionPro Communities helped Gannett manage research across 10 markets from one place. Gannett used the platform to run community discussions... and studies. One ad-focused discussion led to a $250,000 local revenue win. The platform let Gannett track market trends and make fast changes. Gannett improved readership and found new advertising opportunities.

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Gannett - Media Production

QuestionPro Communities helped Gannett manage research across 10 markets from one place. Gannett used the platform to run community discussions... and studies. One ad-focused discussion led to a $250,000 local revenue win. The platform let Gannett track market trends and make fast changes. Gannett improved readership and found new advertising opportunities.

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Insurance Case Studies and Customer Success Stories with QuestionPro Survey

National Health Insurance Bahamas - Insurance

QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care... quality. They used QuestionPro to track satisfaction and monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.

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National Health Insurance Bahamas - Insurance

QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care... quality. They used QuestionPro to track satisfaction and monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.

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Government Administration Case Studies and Customer Success Stories with QuestionPro Survey

Northern Beaches Council - Government Administration

QuestionPro helped Northern Beaches Council connect with over 250,000 residents. The council used QuestionPro surveys to collect feedback and build... datasets of targeted stakeholders. They needed a solution that supported custom branding and flexible reporting. With the team edition, they sent many surveys and gathered data from a wide audience. The single dashboard made it easy to manage insights and improve reporting.

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Northern Beaches Council - Government Administration

QuestionPro helped Northern Beaches Council connect with over 250,000 residents. The council used QuestionPro surveys to collect feedback and build... datasets of targeted stakeholders. They needed a solution that supported custom branding and flexible reporting. With the team edition, they sent many surveys and gathered data from a wide audience. The single dashboard made it easy to manage insights and improve reporting.

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Internet Case Studies and Customer Success Stories with QuestionPro Survey

Google - Internet

QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from... thousands of schools. QuestionPro used dynamic lookup tables to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.

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Google - Internet

QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from... thousands of schools. QuestionPro used dynamic lookup tables to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.

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Information Technology and Services Case Studies and Customer Success Stories with QuestionPro Survey

Digital Hands - Information Technology And Services

QuestionPro helped Digital Hands integrate customer satisfaction surveys with Salesforce. com. Digital Hands wanted to send follow-up surveys after support...calls and get real-time alerts for low satisfaction scores. Using QuestionPro's Salesforce integration, they automated survey delivery and created custom alerts. Management now has a dashboard to track satisfaction scores for each support rep. The solution made it easy and affordable to monitor customer feedback and improve service quality.

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Other Industry Case Studies and Success Stories with QuestionPro Survey

Zynga - Gaming

QuestionPro helped Zynga gather player feedback using survey software and conjoint analysis. Zynga needed to collect insights from millions of... users without disrupting their gaming experience. QuestionPro enabled in-game surveys that took less than two minutes to complete. Thousands of responses gave Zynga real-time data to improve games and plan new features. Zynga used this feedback to prioritize updates and expand their game catalog.

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Danebury Research - Market Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide... reliable data. They use QuestionPro's research solutions to deliver high-quality data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

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Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to... support complex and simple survey methodologies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

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Zynga - Gaming

QuestionPro helped Zynga gather player feedback using survey software and conjoint analysis. Zynga needed to collect insights from millions of... users without disrupting their gaming experience. QuestionPro enabled in-game surveys that took less than two minutes to complete. Thousands of responses gave Zynga real-time data to improve games and plan new features. Zynga used this feedback to prioritize updates and expand their game catalog.

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Danebury Research - Market Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide... reliable data. They use QuestionPro's research solutions to deliver high-quality data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

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Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to... support complex and simple survey methodologies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

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HelloFresh - Food & Beverages - Large

QuestionPro helps HelloFresh run fast, high-quality online surveys for market research. The platform is easy for all teams to use,... not just experts. HelloFresh keeps data quality high and survey results consistent, even with many users. Integration with their CRM makes targeting and tracking simple. This lets HelloFresh focus on deep insights and new product development.

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Evolve Research - Marketing And Advertising - Small

QuestionPro Research Edition helped Evolve Research save 8–10 hours per project on reporting. The team used MaxDiff, advanced segmentation, and... AI-driven dashboards to deliver client-ready insights in under 10 minutes. Evolve improved internal efficiency and client satisfaction with customizable surveys and responsive support. The platform enabled detailed data analysis and flexible survey logic. Evolve plans to use QuestionPro for both public health and commercial studies.

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Lab42 - Marketing And Advertising - Small

QuestionPro Research Edition helped Lab42, a boutique market research agency, streamline complex survey projects. Lab42 needed advanced logic, quota management,... and a user-friendly interface. QuestionPro delivered flexible survey tools, built-in analytics, and strong support. Lab42 saved time, improved client outcomes, and controlled costs. The platform enabled quick project setup and custom research solutions.

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Cholangiocarcinoma Foundation - Non Profit Organization Management - Medium

QuestionPro Research Edition helped the Cholangiocarcinoma Foundation collect patient insights for rare cancer research in just three weeks. The platform's advanced... survey logic, real-time analytics, and HIPAA compliance enabled fast, secure data collection. Nearly 300 responses were gathered, with a 90% completion rate among starters. Insights from the survey shaped oncology research and policy at ASCO. The foundation recommends QuestionPro for mission-driven research groups needing quick, actionable data.

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Thales - Information Technology And Services - Very Large

QuestionPro helped Thales collect customer experience data for airlines using in-flight entertainment systems. Thales needed a cost-effective way to gather... feedback from multiple touch points and integrate with their Android and Linux platforms. QuestionPro delivered a survey solution that enabled real-time data collection and compliance with data privacy laws. Thales reduced capital costs to one-third and improved decision-making with advanced analytics. The platform supported over 80 airlines, helping them identify promoters and detractors with NPS surveys.

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