Liaison Technologies
- Information Technology And Services
- Medium
Alpharetta, USA
ReadyAPI Test from SmartBear helped Liaison Technologies cut API testing time by up to 50%. The team needed a tool... to test over 50 APIs per application as they shifted to API-based systems. ReadyAPI Test made it easy to run data-driven and functional API tests with a simple interface. The solution improved software quality and let Liaison bring products to market faster. Developers and testers found the tool intuitive and efficient for both REST and SOAP protocols.
Healthcare Data Solutions (HDS), now part of IMS Health
- Information Technology And Services
- Medium
USA
SmartBear ReadyAPI Test helped Healthcare Data Solutions cut API test setup time by 80%. HDS reduced setup from three days... to half a day. The team now runs automated regression tests across multiple environments. ReadyAPI Test gives management real-time test coverage reports. HDS improved on-time software delivery and lowered testing costs.
Falafel Software
- Information Technology And Services
- Small
Santa Cruz, USA
TestComplete helped Falafel Software automate testing for their web-based ERP system, Velocity. The team used TestComplete’s scripting and recording features... to quickly build and scale tests. They automated most tests within 90 days, increasing test volume by 8 times compared to manual testing. Automated testing reduced bugs and saved time and money. TestComplete’s load testing also provided key performance metrics for architectural decisions.
Exostar
- Information Technology And Services
- Medium
Herndon, USA
AlertSite helped Exostar monitor web application performance and availability. Exostar needed to track performance trends and detect issues before they... affected customers. AlertSite provided reliable error detection, multi-step transaction monitoring, and clear reporting. Exostar improved uptime and responded faster to problems. The solution freed technical staff to focus on new product development and increased customer satisfaction.
EMC
- Information Technology And Services
- Very Large
Hopkinton, USA
SmartBear Collaborator helped EMC's GLaaS team improve code review efficiency. The team used Collaborator to enforce code review policies and... track progress with detailed reports. All 26 developers now use the tool, which led to early bug detection—finding 10 defects in two months before code reached later stages. This reduced development costs and improved code quality. Collaborator's integration with Eclipse made the review process easier and more consistent.
Cisco Services Technology Group
- Information Technology And Services
- Very Large
San Jose, USA
ReadyAPI Test helps Cisco Services Technology Group test web services for their Smart Services program. Over 50 developers and test... engineers use the tool for both REST and SOAP applications. The team values its cross-platform support and easy-to-use interface. ReadyAPI Test enables faster development, better communication, and improved performance monitoring. Cisco shares SoapUI sample projects with partners, making integration easier for everyone.
Cisco Systems
- Information Technology And Services
- Very Large
San Jose, USA
Collaborator helped Cisco Systems streamline code reviews for their Unified MeetingPlace team. The tool enabled distributed teams to review every... bug fix, improving defect detection and communication. Integration with Cisco’s defect tracking system automated review submissions and saved time. The intuitive interface and Perforce integration made code packaging and review simple. Cisco’s teams now review all bug fixes efficiently and recommend Collaborator for better code quality.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Capgemini used SmartBear's AI-powered test automation to improve point-of-sale (POS) system testing for a major quick-service restaurant client. The automation team... cut manual test time by 50%. Release cycles for payment integrations, loyalty programs, and UI enhancements became 20% faster. Testers could focus on complex scenarios. Teams created automated tests without coding knowledge. This led to faster, more reliable POS releases.
Blue Ridge Networks
- Information Technology And Services
- Small
Virginia, USA
SmartBear helped Blue Ridge Networks test if their AppGuard solution could handle millions of users for AOL Tech Fortress. Blue Ridge Networks... needed to ensure their infrastructure could support up to 100 million new users per hour and 400 million updates per hour. SmartBear's professional services team used ReadyAPI Test and ReadyAPI Performance to simulate high loads and generate easy-to-read reports. The tests confirmed Blue Ridge Networks could scale as needed and reduced risks before launch. Blue Ridge Networks quickly identified infrastructure limits and scaling strategies with SmartBear's help.
Capgemini
- Information Technology And Services
- Very Large
Paris, France
Capgemini used SmartBear's AI-powered test automation to improve point-of-sale (POS) system testing for a major quick-service restaurant client. The automation team... cut manual test time by 50%. Release cycles for payment integrations, loyalty programs, and UI updates became 20% faster. Testers could focus on complex scenarios. Teams created automated tests without coding skills. This led to faster, more reliable POS releases.
1st Software (now Avelo)
- Information Technology And Services
- Medium
London, UK
TestComplete helped 1st Software automate regression testing for their Adviser Office product. The team needed an affordable, easy-to-use tool for... automated test scripts. Using TestComplete, they built a suite of automated tests, improving test coverage and freeing up time for more complex testing. Automated testing increased confidence in releases and allowed data-driven testing with Excel. The support team at TestComplete provided fast, helpful responses.
ZetaSafe
- Information Technology And Services
- Small
Oxford, UK
ZetaSafe used Zephyr to improve testing for their online compliance solutions. Before Zephyr, they managed test cases manually in Excel,... which slowed down releases and made teamwork hard. Zephyr's integration with Jira let them link test cases, track progress, and export results easily. The team adopted Zephyr in less than two weeks. Now, new QA staff and stakeholders have better visibility and communication during testing.
A Fortune 500 multinational technology company
- Information Technology And Services
- Very Large
QMetry helped a Fortune 500 technology company manage over 100,000 test cases per project. The company needed a unified testing... system to organize projects and handle large volumes of test data. QMetry provided centralized test management, automation, and real-time Jira integration. Teams reduced manual work and improved collaboration across global vendors. Advanced analytics and reporting gave stakeholders real-time insights and better decision-making.
A leading global company
- Information Technology And Services
- Very Large
QMetry helped a leading global company run over 2 million test case executions and manage 250+ projects. The company switched... from TestRail to QMetry to handle complex, high-volume testing. QMetry's integration with AWS Bedrock and Jira improved testing speed and efficiency. Over 5,000 users now work with 15,000+ platform combinations. The company saw faster product launches and better resource management.
Tata Consultancy Services
- Information Technology And Services
- Very Large
Mumbai, India
SmartBear Swagger helped Tata Consultancy Services cut API design time by 88%. TCS used Swagger to modernize and govern APIs... for a major airline client. The solution reduced schema duplication by 40%. AI-powered workflows improved API governance and validation. TCS now delivers APIs faster and with higher quality.
Undisclosed German IT company
- Information Technology And Services
- Small
Germany
TestComplete helps a German IT company test its ERP software for the building materials sector. The QA team uses TestComplete... to automate manual tests for both desktop and mobile apps. They rely on features like picture comparison, field comparison, and scripting to find bugs quickly. TestComplete integrates with Azure DevOps and supports multiple frameworks, making testing easier. The company delivers more reliable software and stays competitive in the market.
Dell Technologies (Dell ISG)
- Information Technology And Services
- Very Large
Round Rock, USA
Dell Technologies used SmartBear Collaborator to standardize code and document reviews across 50 product groups. The company faced challenges with... tool fragmentation, mobility barriers, and duplicated efforts. Collaborator enabled a unified review process, improved analytics, and streamlined CI/CD audits. This led to increased code review productivity and measurable timelines. Dell ISG eliminated redundant security mechanisms and improved team mobility.
MicroSystems Automation Group (MSAG)
- Information Technology And Services
- Small
Rockville, USA
TestComplete helped MicroSystems Automation Group improve software quality and reduce bugs. Automated testing increased test coverage and eliminated show-stopping issues... in releases. MSAG saw faster product release cycles and better compliance with government standards. TestComplete saved up to 90% of manual testing labor and cut costs. The team now delivers higher quality products with fewer point releases.
Gateway Ticketing Systems, Inc
- Information Technology And Services
- Medium
Boyertown, USA
TestComplete helped Gateway Ticketing Systems, Inc automate thousands of test scenarios for their Galaxy Point of Sale system. Manual regression testing... took at least 24 hours, but automation reduced this to just 3 hours, an 86% improvement. TestComplete enabled the team to find memory and thread handling issues that manual testing missed. The solution also supported multiple scripting languages, making it easier for developers and QA to collaborate. Gateway now releases software faster and with fewer defects, covering 60% of their code base in each regression cycle.
QualityMine Corporation
- Information Technology And Services
- Small
TestComplete helped QualityMine Corporation automate hundreds of software tests. The tool's flexible environment and open architecture made it easy for... their QA team to build and maintain robust test automation frameworks. QualityMine saw big time savings and a strong return on investment. The team could run tests continuously and reliably, boosting test coverage. TestComplete supported automation across different platforms and browsers without switching tools.
New Dawn Technologies (now Journal Technologies)
- Information Technology And Services
- Medium
Los Angeles, USA
TestComplete helped New Dawn Technologies automate user interface testing. Before, writing tests took hours in Visual Studio. With TestComplete, they... wrote tests in minutes and doubled their automated test coverage. The team integrated TestComplete with Visual Studio for both front-end and back-end testing. This led to faster releases, fewer bugs, and higher confidence in product quality. Over 250 automated tests now run nightly, improving software reliability.
Nehemiah Security
- Information Technology And Services
- Small
Reston, USA
Nehemiah Security used SmartBear TestComplete to automate regression testing for their AtomicEye software suite. The QA team managed 1,800 test... cases and needed fast turnaround for frequent releases and patches. TestComplete enabled flexible, scalable automated UI tests, helping the team keep software development on schedule. The tool sped up regression testing and allowed testers to organize mapped objects for faster access. TestComplete's flexibility let each tester build tests in their preferred way, improving efficiency and quality.
G3 Technologies
- Information Technology And Services
- Small
Maryland, USA
QAComplete helped G3 Technologies cut testing cycles from six weeks to as little as one week. The team increased product... releases from three to twelve per year. G3T used QAComplete to manage both manual and automated tests, scaling testing as the company grew. Integration with TestComplete boosted resource utilization and productivity. Customizable workflows let G3T match the tool to their unique process. QAComplete made it easy for new hires and interns to join testing quickly.
Quantum System
- Information Technology And Services
- Small
Quantum System used TestComplete to automate testing for their Quantum Insight Outlook add-in. They needed to ensure Outlook’s standard features... were not affected and to support many Windows and Outlook versions. TestComplete was chosen for its Outlook GUI support, cost, and ease of use. With over 400 automated scripts, regression tests now run in under an hour. This cut time to market, letting them deliver new versions to customers in just four days.
WingArc1st
- Information Technology And Services
- Medium
Tokyo, Japan
TestComplete helped WingArc1st cut UI testing time for their Dr. Sum EA software. The team automated regression testing, reducing completion...from months to just a few days. TestComplete's features like name mapping and data-driven testing made it easy to adapt to both web and desktop apps. The switch to automation improved product quality and lowered costs. WingArc1st relied on SmartBear's support and documentation for success.
Geocentrix
- Information Technology And Services
- Small
UK
Geocentrix used TestComplete to automate software testing. Manual testing led to skipped tests and more bugs. With TestComplete, they created... many quality test cases quickly. Overnight test runs reduced the impact on development time. Bug reports dropped and customer satisfaction improved. TestComplete was easy to adopt and saved money for Geocentrix.
Proteans
- Information Technology And Services
- Medium
Bengaluru, India
Proteans used TestComplete to automate software testing for Microsoft CRM product development. Manual testing was slow and error-prone, making it... hard to test across many environments. TestComplete enabled distributed network testing, object-driven testing, and HTTP load testing. Proteans reduced testing effort and increased accuracy. Automated regression testing made releases more reliable and repeatable. Early bug detection improved product quality and helped meet deadlines.
PlantCML
- Information Technology And Services
- Large
Temecula, USA
PlantCML used SmartBear Collaborator to improve code review processes for their 9-1-1 emergency response systems. Before, code reviews were slow... and manual, with meetings and paperwork. With Collaborator, reviews moved online, saving time and making it easier to track comments and defects. The team now spends more time on code quality and less on paperwork. Collaborator's integration with Perforce and flexible workflows helped PlantCML eliminate manual steps and boost productivity.
Trams (now Sabre)
- Information Technology And Services
- Large
Southlake, USA
Trams used TestComplete to automate testing for its travel agency software. The QA team needed an affordable, easy-to-learn automation tool.... TestComplete was chosen for its cost, documentation, and support. Automation let Trams run 76 projects with about 3,200 procedures. This freed testers to focus on new features and improved customer satisfaction. The support team helped solve technical challenges during upgrades.
Ondot Systems
- Information Technology And Services
- Small
San Jose, USA
SmartBear Collaborator helped Ondot Systems speed up code reviews and reduce errors. The team needed to catch bugs early and... manage feedback across US and India. Collaborator enforced code review before check-ins and tracked review metrics. This improved code quality and helped junior developers learn. Ondot brought products to market faster with fewer costly mistakes.
Computer Software Case Studies and Customer Success Stories with AlertSite
Corel Corporation
- Computer Software
- Large
Ottawa, Canada
TestComplete helped Corel Corporation save 5-7 days of manual testing for every major software release. Corel unified its test automation... process, making it easier for teams to create and maintain test cases. The solution allowed daily automated testing, which led to faster defect detection and improved release confidence. Corel's QA testers now focus on use-case based testing, while automation covers repetitive tasks. The connected application feature in TestComplete gave Corel flexibility to handle multiple product SKUs and languages.
Adobe Systems, Inc.
- Computer Software
- Very Large
San Jose, USA
Adobe Systems used TestComplete to automate testing for Flash MX 2004 and Flash 8. The team faced performance issues after... release and needed to track memory leaks and resource usage. TestComplete enabled automation for tasks like application startup and UI manipulation. The tool helped the team identify and address performance problems quickly. Adobe praised TestComplete for its power, price, and responsive support.
Mozilla used BitBar to improve Firefox testing for Android and iOS. Their old device lab was unreliable and hard to... scale. BitBar's private cloud let them run tests on many real devices at once. Test cycles dropped from 75 hours to 5 hours. Automation is now faster, more reliable, and supports over a thousand builds weekly.
Scorpion Software Corp.
- Computer Software
- Small
Vancouver, Canada
Scorpion Software Corp. used TestComplete to automate testing for its security products. Manual testing was slow and prone to errors,... so they switched to automated scripts. This change let them catch critical defects before release and reduced the need for extra QA staff. Automated regression, fuzz, and security testing now run daily and weekly. The company gained higher product confidence and fewer defects, saving time and money.
Aras used TestComplete to automate their software testing. They reduced testing cycles from five months to two weeks. Test automation... reached 88% for their application. The team could focus on higher value tasks. TestComplete was easy to adopt and required less technical expertise. Automation improved release quality and made release cycles predictable.
SmartBear Collaborator helped Mentor Graphics improve code review efficiency for its 200-person Xpedition Enterprise engineering team. The tool enabled developers... across eight locations to collaborate on code reviews, track feedback, and manage projects more easily. Mentor Graphics found more code issues earlier in the development cycle, reducing resource costs. The team now uses Collaborator for every code change, not just major updates. Adoption increased due to easy installation and user-friendly features.
Collaborator helped Intuit make code reviews easier and faster. The tool let teams capture code review metrics automatically. Developers did... not have to do extra work to collect data. Collaborator worked with their configuration management system to show changes between versions. Hundreds of developers adopted the tool quickly. The data from Collaborator made it easy to prove the value of code reviews.
Medical Devices Case Studies and Customer Success Stories with AlertSite
Esaote
- Medical Devices
- Medium
Genoa, Italy
Esaote used TestComplete to automate testing for their biomedical equipment software. They needed a solution to handle both manual and... automated tests for high-stress medical applications. TestComplete helped them increase test coverage and optimize memory and resource management. The tool's stability and ease of use allowed Esaote to save time and reduce after-sales costs. Esaote now runs more tests and improves product quality with less effort.
BKIN Technologies used Zephyr to improve software testing and meet IEC 62304 compliance. Their old system, Trac, made test management... slow and hard to track. Zephyr integrated well with Jira and made test planning and execution easier. BKIN's QA team now tracks processes better and saves about 30% of their time on record-keeping. This helps BKIN bring advanced healthcare products to market faster and with better compliance.
SmartBear Collaborator helped Heart Test Laboratories cut code review and testing time from three months to three weeks. The team used... Collaborator to speed up software development for their MyoVista heart disease screening tool. Collaborator made it easy to review code, track changes, and manage documents, even with remote developers. The tool integrated with Jira and supported regulatory compliance. Heart Test Laboratories saw a 70% reduction in review timelines and improved audit readiness.
Optiscan used TestComplete to automate testing for its medical imaging software. Manual testing was too slow and complex for their... large systems. TestComplete enabled full functional testing, including data validation and image comparison. The tool's flexibility and scripting options helped Optiscan meet regulatory requirements. Automated tests improved accuracy and reduced development time. Optiscan now uses TestComplete for both host and embedded software testing.
Laerdal used TestComplete to automate testing for their PC-based micro-simulators. Manual testing created bottlenecks, especially with many platform configurations and... 14 language versions. TestComplete allowed Laerdal to connect tests to their translation system and automate distributed platform testing using VMware. This made it possible to run more thorough tests daily and cover scenarios that were impossible before. Laerdal now tests faster and more efficiently across all platforms and languages.
TestComplete helped OCERIS automate testing for their FlexMedical software. Manual testing caused missed bugs and wasted time. With TestComplete, OCERIS... could script complex tests and eliminate manual regression testing. The team now spends more time on new features, not old code checks. Product confidence improved with daily automated tests. OCERIS reduced bugs, time, and money spent on testing.
Fidelity National Information Services (FIS)
- Financial Services
- Very Large
Jacksonville, USA
TestComplete helped FIS Empower automate manual testing for their loan origination system. Manual tests that took two hours were reduced... to 15 minutes with automation. FIS saved 14 hours per test cycle and cut costs with lower licensing fees. Automated regression tests improved time to market and daily test coverage. Testers used standard scripting languages to adapt automation for performance and smoke testing.
Zephyr Enterprise helped Scivantage organize and manage test cases for software releases. The team could store, reuse, and release older... test cases more efficiently. This improved transparency for the automation team and made each release cycle easier to manage. Scivantage saved time and increased production with Zephyr Enterprise. The solution supported their goal of operational efficiency in financial technology.
Wüstenrot & Württembergische (W&W Group)
- Financial Services
- Very Large
Stuttgart, Germany
Zephyr helped Wüstenrot & Württembergische simplify test management for over 100 projects. The team needed strong Jira integration and keyword-driven... testing to meet strict financial regulations. Zephyr's traceability and usability let testers link requirements, test cases, and defects in one tool. Even non-technical users could manage tests easily. Automation was streamlined using Zephyr's REST API, supporting both manual and automated test cases. Now, half of all projects use keyword-driven testing, with the largest project managing over 10,000 test cases.
Raymond James Financial
- Financial Services
- Very Large
St. Petersburg, USA
AlertSite helps Raymond James monitor advisor-facing applications 24×7. The platform ensures APIs and web services work after maintenance and during... daily use. Synthetic transactions warm up servers and prevent delays for financial advisors. AlertSite integrates with SoapUI for pre- and post-deployment testing. The solution identifies issues quickly and prevents false alerts. Raymond James resolves problems before they impact partners or customers.
BugSnag helped Square unify error monitoring for Android, iOS, web, and backend apps. Square switched from Crashlytics to BugSnag for... better filtering, custom indexing, and easier crash investigation. The BugSnag dashboard lets teams track production and testing issues daily. Custom filters and tags help identify regressions and feature stability. Timeline view gives visual clues about error rate changes, speeding up root cause analysis.
Optria used TestComplete to automate testing for their event management system in the financial services sector. They needed to run... nightly builds and ensure product stability across multiple platforms. TestComplete allowed them to automate end-to-end tests, saving staff time and reducing manual errors. The team now completes testing outside office hours, leading to faster, cleaner releases and cost savings. Automated testing with TestComplete increased confidence in product quality and robustness.
Communicare Systems
- Health, Wellness And Fitness
- Small
Perth, Australia
TestComplete helped Communicare Systems automate their GUI testing. Before, manual GUI testing took a full day and delayed releases. With... TestComplete, they now run nightly automated tests and catch errors sooner. This change reduced manual testing by one hour with just one day of scripting. Developers now spend more time on new features and can release updates faster. TestComplete stood out for its usability and cost, especially for Delphi applications.
MedTel Software Ltd.
- Health, Wellness And Fitness
- Small
Toronto, Canada
MedTel Software Ltd. used Zephyr to improve test management for its healthcare software. Before Zephyr, MedTel tracked test cases manually... with Excel and Google Docs, leading to errors and delays. Zephyr integrated with Jira, making it easy for the team to manage test cycles and metrics. The QA process became faster and more reliable, with fewer bugs escaping testing. MedTel now has better insight into QA progress and has standardized its testing practices.
IT Synergistics
- Health, Wellness And Fitness
- Small
USA
LoadNinja helped IT Synergistics speed up load testing for their blood bank management software. The team moved from slow, manual... testing to fast, automated tests. They used LoadNinja to find bottlenecks and improve response times. The tool was easy to use and did not require deep scripting knowledge. IT Synergistics now releases builds more often and keeps quality high. They save time and reduce costs with cloud-based load testing.
Prime Therapeutics
- Health, Wellness And Fitness
- Large
St. Paul, USA
ReadyAPI Test helped Prime Therapeutics cut manual web services testing from six hours to just 20 seconds. The company needed... to automate and speed up testing for internal web services to support business processes. ReadyAPI Test offered easy installation, a simple interface, and required little training. Testers quickly built and ran automated, data-driven tests. This let Prime roll out updates faster and lower resource costs.
PactFlow helped Cera Care, a UK healthtech company, improve integration confidence and streamline operations. Rapid growth and legacy systems made... scaling hard. Teams lacked confidence in API integrations and struggled with unreliable end-to-end tests. Bi-directional contract testing with PactFlow let them catch integration errors early and simplify onboarding. Cera Care rolled out contract testing across teams, boosting reliability and supporting their mission to deliver better home healthcare.
Retail Case Studies and Customer Success Stories with AlertSite
1-800-Flowers.com, Inc.
- Retail
- Large
Jericho, USA
AlertSite helps 1-800-Flowers. com monitor website and app performance year-round. During peak holidays, the tool tracks response times as orders...surge to over 120,000 per hour. The team uses AlertSite’s API to compare performance with retail peers. The solution reduces complexity and keeps performance issues out of daily conversations. SmartBear’s support and reliable tools give the company peace of mind as it grows and integrates with partners like Facebook and Amazon.
Adidas manages over 400 APIs and needed to speed up API delivery. They chose SwaggerHub to support a design-first API... approach. SwaggerHub gave Adidas a central platform for all API contracts. Teams now move faster with reusable assets and standardization checks. The platform integrates across the API lifecycle, helping Adidas productize their capabilities.
Zephyr helped Badcock Home Furnishings organize and streamline their software testing. Before Zephyr, teams used spreadsheets, causing confusion and wasted... time. Zephyr integrated with Jira, making it easy for everyone to track QA progress in one place. Testers saved time and found old test cases faster. Communication between developers and testers improved, reducing email back-and-forth. The company now manages software quality more efficiently.
Triquestra used SmartBear's SwaggerHub, ReadyAPI, and TestComplete to improve software quality and speed up release cycles. SwaggerHub helped them design... APIs first, catching issues early and reducing costs. ReadyAPI enabled faster API testing and performance checks, cutting regression testing from two days to one hour. TestComplete automated repetitive UI tests, shrinking manual testing from three days to three hours. The team now delivers higher quality software and gets better customer feedback.
Large government organization
- Government Administration
- Very Large
QMetry helped a large government organization modernize its test management. The organization needed better visibility, traceability, and accessibility compliance. QMetry... integrated with Jira and AWS Bedrock, enabling agile test management and codeless automation. The results included 50% lower maintenance efforts, 30% faster testing, and a 15% reduction in time to market. The organization also saw a 30% greater ROI.
European government agency
- Government Administration
- Large
ReadyAPI Test and ReadyAPI Performance helped a European government agency automate API testing for 40 applications. The team replaced IBM... tools due to usability and licensing issues. SmartBear solutions enabled fast setup, easy adoption, and reduced training time. Automated test creation streamlined thousands of API tests. The agency now ensures optimal API performance for commerce across Europe.
A prominent US federal agency
- Government Administration
- Very Large
USA
TestComplete and QAComplete helped a major US federal agency cut software testing costs. The agency needed to replace IBM Rational... and HP Quality Center due to budget limits. SmartBear tools let the team manage all test cases in one place and support many programming languages. Minimal training was needed, and the tools integrated with JIRA and other systems. The agency now tracks testing progress in real time and moves applications to production faster, helping over 20,000 employees work more efficiently.
Georgia Lottery Corporation
- Government Administration
- Medium
Atlanta, USA
QAComplete and TestComplete helped Georgia Lottery Corporation boost software releases from 2 to 10 per quarter. The team automated test... management and defect tracking for web and mobile lottery apps. They moved from manual to automated testing, improving speed and reliability. The switch enabled faster feature rollouts and supported a shift to Agile development. These tools helped GLC keep up with customer demand and stay competitive in online gaming.
Entertainment Case Studies and Customer Success Stories with AlertSite
William Hill PLC
- Entertainment
- Very Large
London, UK
William Hill PLC used SmartBear ReadyAPI Test and ReadyAPI Performance to automate API and middleware testing. The team replaced manual... test creation with reusable test projects. This change helped reduce software time-to-market by weeks. Teams in the UK and Gibraltar now collaborate more easily. Real-time feedback in continuous integration lets developers fix issues quickly. The company can deliver multiple applications in parallel.
SmartBear Collaborator helps Everi Games manage code reviews for 80 developers and QA testers. The tool supports peer review of... code, user stories, and test plans in a collaborative environment. Collaborator enforces dual-authentication and tracks code review progress across multiple gaming products. It provides detailed reporting, helping managers identify defects and compliance issues. Everi Games uses Collaborator to document code changes and prove compliance to regulators, ensuring robust and secure gaming software.
ArcLight Cinemas used SmartBear AlertSite to solve website slowdowns that hurt ticket sales. The team could not find the cause... of the problem or fix it alone. Guidance Solutions and AlertSite ran web load tests and found system bottlenecks. They adjusted scripts, tuned the database, and improved the shopping cart. ArcLight can now handle more online ticket sales and saw an increase in revenue after using AlertSite.
Oil & Energy Case Studies and Customer Success Stories with AlertSite
Technip
- Oil & Energy
- Very Large
Paris, France
Technip used SmartBear TestComplete to automate software testing for its large-scale engineering and construction applications. Manual regression testing that once... took 12 days now takes just four days with automated scripts. The team can now run server sanity tests quickly and deploy application changes faster. TestComplete supports multiple technologies and offers 24/7 expert support. Technip benefits from faster testing, reduced manual effort, and improved application stability.
A Multinational Energy Company
- Oil & Energy
- Very Large
Zephyr helped a multinational energy company simplify test management in Jira. The team struggled with fragmented tools and complex workflows.... Zephyr offered easy installation and a unified test library. This improved traceability and made onboarding faster. The company now manages more tests and projects with better collaboration.
A Global Fortune 200 Energy Company
- Oil & Energy
- Very Large
SmartBear TestComplete helped a global Fortune 200 energy company cut UI testing time for its energy trading system from 24 hours to 8 hours, boosting efficiency by 300%. The company automated... 2,000 UI test cases, reducing test cycles from months to hours. TestComplete integrated with tools like Jira and SpiraTest, supporting agile development and faster software releases. The team now deploys updates three times per week, up from once a year. TestComplete's flexible scripting and distributed execution enabled rapid adoption and cost savings.
Automotive Case Studies and Customer Success Stories with AlertSite
Open Dealer Exchange
- Automotive
- Medium
Farmington Hills, USA
Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
Honda used Zephyr to improve software testing for its manufacturing equipment. Before Zephyr, Honda relied on Excel and legacy tools,... which caused delays and quality issues. Zephyr let Honda manage test cases across multiple plants and teams, making collaboration easier. Now, Honda runs about 545 test cases and can track updates in real time. Automated testing with Zephyr helps Honda reduce production times and cut development costs.
LISI Automotive used SwaggerHub to improve their API development. The team wanted to shorten development cycles and reduce complexity. They... adopted SwaggerHub as their main platform for API design and documentation. This helped them release APIs faster and cut down the number of APIs needed. Real-time interactive documentation made their process smoother and more efficient.
Education Case Studies and Customer Success Stories with AlertSite
Aurora Public Schools
- Education
- Large
Aurora, USA
Aurora Public Schools uses TestComplete to automate monthly financial report scheduling. The district faced repetitive manual tasks due to unique... date parameters in their Oracle Public Sector Financials system. With TestComplete, they created scripts to handle report scheduling and data entry, reducing manual effort to just minutes each month. The automation increased confidence and reduced human error. TestComplete’s scripting features helped them manage screen transitions and repetitive workflows.
Oklahoma State University Field Office at Eglin Air Force Base
- Education
- Large
Stillwater, USA
TestComplete helped Oklahoma State University Field Office at Eglin Air Force Base automate repetitive manual testing. The team reduced basic... functionality testing from days to hours. They increased test coverage and found errors missed before. Testers now have more time for complex cases. TestComplete saved money and improved time to market. The solution enabled more complete and efficient software testing.
Unimestre used SmartBear TestComplete to test their desktop and web apps for schools. Before TestComplete, testing took 10 hours. Now,... it takes only 5 hours. The team uses Object Spy and Record & Replay features. TestComplete is easier to use than IBM Rational. Unimestre delivers updates to customers faster with automated testing.
Construction Case Studies and Customer Success Stories with AlertSite
Bengal Development
- Construction
- Small
USA
TestComplete helped Bengal Development cut testing time for new releases from days to just hours. Manual testing could not keep... up as their software grew, causing late releases and missed bugs. With TestComplete, they automated regression testing and separated script creation from execution. This let their support team run tests while developers built new ones. Now, they release more often and with higher code quality, building stronger customer trust.
Command Alkon needed to replace its legacy testing tool to improve testing speed and quality for customer-facing applications. The company chose... SmartBear TestComplete for its ability to test across multiple platforms and its user-friendly interface. With TestComplete and TestExecute, Command Alkon automated regression testing and expanded coverage to more technologies. The team now finds software issues earlier, saving costs and letting manual testers focus on new features. SmartBear's ongoing support and product enhancements build long-term confidence.
The Blue Book Building and Construction Network
- Construction
- Medium
Jefferson Valley, USA
AlertSite helped The Blue Book Building and Construction Network monitor its website 24x7. The company needed to ensure fast, reliable... access for 20,000 to 35,000 weekly members. AlertSite provided instant alerts and detailed reports on website performance. The IT team used these insights to fix issues quickly and avoid unnecessary investments. The solution supported one million page views per week and improved service for all members.
SmartBear Collaborator helped EXFO automate and streamline code reviews. The team identified code defects earlier, reducing app development costs. EXFO... increased its code review capacity by up to 5 times. The tool made it easy to track comments and document code decisions. New developers learned faster, and code readability improved. The user interface required no training and saved time on every review.
A leading telecommunications provider
- Telecommunications
- Very Large
API Hub for Design helped a leading telecommunications provider centralize API documentation. The company unified governance and improved version control.... Teams moved to real-time, collaborative API development. This reduced inefficiencies and increased API adoption. The organization accelerated development timelines and improved cross-team alignment. API delivery became more consistent and scalable.
A large communications company in Canada
- Telecommunications
- Large
Canada
QAComplete helped a large Canadian communications company unify test, defect, and requirements management. Before, teams used many tools, making reporting... and test coverage hard. With QAComplete, they rolled out a single platform across 750 technical staff. The company now manages 60,000 test cases and 150 projects in one place. License usage grew 5X in two years. Managers get fast, accurate reports and better traceability across software development stages.
edo Interactive
- Marketing And Advertising
- Small
Nashville, USA
edo Interactive used SmartBear AlertSite to monitor their website and applications. Before AlertSite, they only learned about issues when customers... reported them. With AlertSite, they tracked uptime, performance, and security in real time. This helped them maintain over 99.7% uptime and avoid outages. They also prevented a major issue during a Facebook app launch. Proactive monitoring improved customer satisfaction and protected new product launches.
Incentive Networks
- Marketing And Advertising
- Medium
USA
AlertSite helped Incentive Networks cut website load times from 30 seconds to 500 milliseconds. The company used AlertSite to monitor... real user experiences and quickly find performance bottlenecks. Real-time alerts and analytics integration enabled 99.9% uptime and improved customer satisfaction. Incentive Networks now sends partners detailed reports on site performance. The platform's reliability protects revenue and builds trust with partners and customers.
Grass Roots Group
- Marketing And Advertising
- Large
London, UK
Grass Roots Group used SmartBear AlertSite to monitor performance for custom websites built for client reward and event programs. As the company... grew and served larger clients, they needed automated website monitoring to ensure usability and meet SLAs. AlertSite provided global monitoring, granular reporting, and inside-the-browser performance tracking. Grass Roots quickly identified and fixed issues before customers noticed. The team generated clear, third-party reports to prove site reliability and SLA compliance.
ReadyAPI Test helped Dun & Bradstreet speed up API prototype development. The tool made client API demonstrations easy to follow... and more effective. Dun & Bradstreet used ReadyAPI Test daily to define specs and support sales and implementation. In 2012, they generated about $10 million in revenue from new API products. The intuitive interface and strong support were key benefits for their team.
Bisnode Kredit
- Information Services
- Very Large
Stockholm, Sweden
ReadyAPI Test helps Bisnode Kredit identify and fix performance problems in web and REST services. The tool lets developers and... non-technical users create and run automated tests with a simple interface. Bisnode Kredit uses the MockService feature to simulate WSDL-based services and test their SOA architecture. The solution helps attract new customers and retain existing ones by making integration easier. Version control ensures older work stays functional after updates.
Hospitality Case Studies and Customer Success Stories with AlertSite
HotelTonight
- Hospitality
- Medium
San Francisco, USA
BugSnag helped HotelTonight save 40 hours per month finding and fixing bugs. The team now finds and fixes bugs 50-60%... faster than before. HotelTonight maintains a strict 1% error budget for app crashes. BugSnag's stability score gives clear insight into app health. The team uses BugSnag to prioritize and resolve critical bugs quickly. This keeps their mobile booking app stable for millions of users.
American Red Cross
- Non Profit Organization Management
- Large
Washington, D.C., USA
AlertSite helped the American Red Cross monitor 2,500 SharePoint sites used for disaster relief. The Red Cross needed real-time alerts... and global monitoring to keep information flowing to volunteers and officials. With AlertSite, they set up monitoring from multiple locations and received instant notifications of issues. This let them fix problems fast and keep their disaster response network running. The Red Cross now uses AlertSite to plan for future growth and ensure critical sites stay online.
TestComplete helped a large healthcare technology company automate UI testing across 25+ products. The team needed to release bug-free code... faster and free up time for manual exploratory testing. TestComplete was chosen for its ease of use and ability to handle complex tests that other tools could not. The company saved hours to days on most projects and established automation for almost all products. TestComplete enabled continuous testing and allowed QA to focus on new features.
Major American airline
- Transportation/Trucking/Railroad
- Very Large
USA
ReadyAPI helped a major American airline automate API testing across distributed teams. The airline used ReadyAPI to build automated test... suites and run them in a CI/CD pipeline. Teams shared test suites in a central repository, improving collaboration. ReadyAPI’s advanced features enabled data-driven testing and seamless environment switching. The airline increased release cycles and extended their ReadyAPI license, showing strong value from the tool.
Utilities Case Studies and Customer Success Stories with AlertSite
Scottish Water
- Utilities
- Large
Glasgow, UK
QAComplete helped Scottish Water move from spreadsheets to a central test management tool. The company needed better tracking for software... testing and defect management. QAComplete offered robust features at a much lower cost than other tools. Offshore and onsite teams now use one system for test cases and defect tracking. Reports from QAComplete help forecast resource needs and improve project timelines. Scottish Water can now measure software quality and manage testing more efficiently.
Events Services Case Studies and Customer Success Stories with AlertSite
ITA Group
- Events Services
- Medium
West Des Moines, USA
TestComplete helped ITA Group automate smoke and regression testing for two major applications. Before, five QA members needed several days... for regression tests. Now, one QA member can finish in hours. Automated tests run after each build, improving stability and coverage. ITA Group increased test frequency and reduced manual effort. TestComplete's support and flexibility made testing faster and easier.
Legal Services Case Studies and Customer Success Stories with AlertSite
Epiq Systems, Inc.
- Legal Services
- Large
Kansas City, USA
TestComplete helped Epiq Systems automate regression testing for their Trustee Case Management System. Epiq reduced testing time from months to... just 26 hours using distributed network testing. Automation let their team focus manual testing on critical features, improving product quality. The custom keyword-driven framework empowered business users to manage regression workflows in Excel. TestComplete also cut costs and sped up time to market for new releases.
Banking Case Studies and Customer Success Stories with AlertSite
TBC Bank
- Banking
- Large
Tbilisi, Georgia
SmartBear TestComplete helped TBC Bank cut application testing from weeks to hours. The bank's quality assurance team, including non-technical staff,... quickly learned to create and run automated tests. TestComplete's support for Delphi applications was a key factor in the decision. The tool made it easy to spot issues and give feedback to developers. Faster, more reliable testing improved software quality and customer service.
Human Resources Case Studies and Customer Success Stories with AlertSite
Acerta
- Human Resources
- Large
Belgium
Zephyr Enterprise helped Acerta, a Belgian HR services provider, simplify test management. Acerta switched from HP Quality Center to Zephyr... Enterprise for better Jira integration and easier test case management. The platform supported up to 10,000 test case projects and improved collaboration between development and QA teams. Real-time reporting and a user-friendly dashboard gave management instant access to key metrics. Acerta also praised Zephyr Enterprise's customer support and plans to expand automation using the tool.
Crestron Electronics
- Consumer Electronics
- Large
Rockleigh, USA
Crestron Electronics used SmartBear TestComplete to automate regression testing for its desktop and web software tools. The company needed a... faster, more reliable way to find bugs and improve software quality for customer-facing applications. TestComplete integrated smoothly with Crestron's existing tools and allowed tests to run across different browsers and platforms. Automated testing helped Crestron find hundreds of bugs earlier in development, saving time and reducing manual testing costs. This led to more stable software and better experiences for both end users and channel partners.
Insurance Case Studies and Customer Success Stories with AlertSite
Zurich Insurance Group
- Insurance
- Very Large
Zurich, Switzerland
ReadyAPI Virtualization helped Zurich Insurance Group test APIs for a core application used by 3,500 employees. The team needed to... avoid high costs and downtime from third-party API limits. With service virtualization, Zurich reduced test environment costs by nearly $500K. The training environment now has 99.99% uptime. Troubleshooting is faster and easier. Trainers and students get a consistent experience every time.
Apparel & Fashion Case Studies and Customer Success Stories with AlertSite
bonprix
- Apparel & Fashion
- Large
Hamburg, Germany
TestComplete helped bonprix automate acceptance testing for their internal software. The team needed to reduce software bugs and speed up... feedback cycles. TestComplete's easy interface and script-free testing made adoption simple for developers. Automated tests now catch bugs earlier, lowering resource costs. bonprix can release new applications and updates faster, improving internal buyer workflows.
Internet Case Studies and Customer Success Stories with AlertSite
DealNews
- Internet
- Medium
Huntsville, USA
AlertSite helps DealNews monitor website and API performance from multiple locations. DealNews uses AlertSite to detect issues before customers notice... and to benchmark third-party vendors like CDNs. The tool provides instant alerts for slow load times or outages, especially during high-traffic events like Black Friday. Integration with SoapUI enables automated API monitoring for mobile apps. DealNews relies on AlertSite for historical performance reviews and to maintain a competitive edge in online deals.
Other Industry Case Studies and Success Stories with AlertSite
ARUP Laboratories
- Medical Research
- Large
Salt Lake City, USA
TestComplete helped ARUP Laboratories automate regression testing for their ESP software. The team needed a fast, reliable, and low-resource solution... to catch software defects early. TestComplete's support for Delphi and its intuitive scripting made it easy for developers to adopt. Automated testing reduced setup time for downstream applications from hours to under an hour. The tool improved productivity, saved costs, and helped ensure patient care was not impacted by software errors.
Fortune 500 engineering company
- Engineering
- Very Large
QMetry helped a Fortune 500 engineering company manage over 800,000 test executions and 250,000 test cases. The company needed a... modern testing system for complex, multi-platform projects across global teams. Their old tools lacked real-time traceability and automation. QMetry provided a centralized platform with Jira and CI/CD integration. The company improved compliance, reduced manual work, and increased collaboration. Bulk operations and analytics helped optimize their testing strategy.
COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...
Southington, USA
COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides... COCC with end-to-end testing visibility, enhancing mobile test automation and application integrity. The combined solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate application testing and maintain governance.
COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...
Southington, USA
COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides... COCC with end-to-end testing visibility, enhancing application test automation and maintaining governance. The solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate development and ensure application integrity.