Real-World Case Studies and Customer Success Stories with OKTA

Zapier used Auth0 Fine-Grained Authorization (FGA) to unify access controls across its products. Before Auth0 FGA, Zapier's teams built separate... authorization models for each product, causing inconsistent user experiences. With Auth0 FGA, Zapier centralized and streamlined authorization, saving at least half an engineer’s time every two-week sprint. The solution enabled Zapier to focus engineering resources on new features and maintain 99.99% control uptime. This helped Zapier scale new products and deliver secure automation to its global customers.
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Xactly used Okta’s Identity Security Posture Management to cut deprovisioning errors by 83. 3%. The company automated routine identity tasks...and resolved over 200 critical security issues. Okta’s platform unified identity management, improved visibility, and enabled faster incident response. Xactly now meets compliance needs and protects sensitive data with stricter access controls. Security teams focus on strategic work, not manual reviews.
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Auth0 helped Submittable migrate 17 million users in just four days. The Forms feature improved developer productivity by 85% for... new authentication flows. Submittable saw a 50% boost in developer efficiency for authentication tasks. Account linking setup time dropped from 40 hours to six hours. Maintenance time for account linking fell by 90%. Submittable now delivers a unified, secure login experience across all apps.
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Sign In Solutions used Okta Identity Threat Protection with AI to improve security and incident response. The company needed a... scalable way to monitor user activity and enforce access controls as it grew. Okta’s platform provided real-time alerts, automated workflows, and seamless integration with existing systems. This allowed the IT team to respond to threats faster and focus on strategic projects. The result was a stronger security posture and more efficient use of IT resources.
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Navan used Okta Workforce Identity and Auth0 to secure both workforce and customer identity. The company saw a 50% reduction... in password reset requests. Okta and Auth0 helped Navan centralize identity management, speed up security issue resolution, and simplify compliance. This allowed Navan to focus on building its travel and expense platform. The solution improved user experience and increased customer trust.
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MANTECH used Okta to centralize identity management and simplify compliance with federal cybersecurity standards. By automating identity processes, MANTECH saved... 20% of six engineers’ time. Okta helped reduce identity audit time by 98%. The solution satisfied about 25% of the 110 CMMC controls. Employees now use a single portal for secure, passwordless access to all applications. Okta supports MANTECH’s Zero Trust and SASE security strategies.
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Auth0 helped i6 Group set up secure authentication with single sign-on in just two days. Before Auth0, configuring authentication for... each client took weeks and slowed growth. i6 Group needed to meet strict security and regulatory needs for customers like British Airways. With Auth0, they saved time, reduced costs, and improved customer experience. Fast SSO setup helped i6 win more business and scale quickly across airports worldwide.
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iCIMS used Auth0 by Okta to unify customer identity and access management across its global talent acquisition platform. The company migrated... 500 million user accounts and consolidated seven code bases in six months. Auth0 enabled iCIMS to deploy three private clouds, integrate with over 250 SSO providers, and achieve a 9.3 CSAT score for onboarding. With Okta, iCIMS improved time to market by 50% and enhanced security with adaptive multi-factor authentication. The solution helped iCIMS process over 200 million job applications and hire 5.5 million people in 2023.
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Cribl used Auth0 Fine Grained Authorization (FGA) to improve access control for its IT and security data platform. The company needed... a scalable solution to manage complex, relationship-based access across multiple workspaces for Fortune 1000 clients. Auth0 FGA enabled Cribl to set up new workspaces with fine-grained authorization quickly, reducing setup time from months to weeks. Developer productivity improved by 80% and there was zero downtime during implementation. Cribl now meets enterprise clients' granular access needs with a single identity provider.
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Box used Okta Identity Governance to automate user access and enforce zero standing privileges. The company unified identity management across... 150+ apps, saving thousands of hours on password resets and IT support. Okta Workflows let Box automate account management and reduce manual errors. Employees now get secure, time-bound admin access, improving security and productivity. Box integrated Okta with device management and alerting tools for fast threat response and flexible access control.
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iCIMS used Auth0 by Okta to unify customer identity and access management across its talent acquisition platform. The company migrated... 500 million user accounts and consolidated seven code bases in six months. Auth0 enabled iCIMS to implement security policies for new B2B customers three times faster and improve time to market by 50%. Social Login integration with Indeed was established five times faster, resulting in 433,000 new users in one month. Okta’s solutions helped iCIMS cut costs, boost security, and deliver a seamless login experience for internal and external users.
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Auth0 helped Submittable migrate 17 million users in just four days. The platform improved developer productivity by 85% for new... authentication flows using Forms. Submittable achieved a 50% boost in developer efficiency for authentication tasks. Forms enabled easy account linking and multi-factor authentication across apps. The no-code solution reduced annual maintenance time for account linking from 10 hours to less than one hour. Submittable now delivers a unified, secure login experience for all users.
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MANTECH used Okta to centralize identity management and simplify compliance with federal cybersecurity standards. By automating identity processes with Okta... Lifecycle Management and Workflows, MANTECH saved 20% of six engineers’ time. Okta helped reduce identity audit time by 98%. The solution satisfied about 25% of the 110 NIST 800-171 (CMMC) controls. Okta’s platform enabled MANTECH to quickly prove compliance and improve security for federal contracts.
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Navan used Okta Workforce Identity and Auth0 to secure both workforce and customer identities. The company saw a 50% drop... in password reset requests and unified identity data for better security. Okta and Auth0 let Navan focus on building its travel and expense platform, not on identity management. Centralized identity improved compliance and customer trust. Developers now spend more time on innovation and less on security issues.
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Cribl used Auth0 Fine Grained Authorization (FGA) to improve access control for its IT and security data platform. The company needed... a scalable solution for managing complex, relationship-based access across multiple workspaces. Auth0 FGA enabled Cribl to set up new workspaces with fine-grained authorization instantly. Developer productivity improved by 80% when setting up authorization for new products. Cribl experienced zero downtime with Auth0 FGA, meeting strict enterprise security needs.
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Okta Customer Identity helped Singlife with Aviva migrate 1. 5 million customers after a major merger. The company unified logins...for 1 million users, creating a seamless experience. Okta enabled fast integration, completing the project in just 7 months. Compliance was easier with Okta’s certifications. Okta Professional Services supported the team and sped up the process.
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Okta Workforce Identity helped Root Insurance automate access governance for over 1,000 employees. The company faced manual, time-consuming access certification... and onboarding processes, with over 500 monthly IT tickets for access requests. Okta streamlined lifecycle management, cutting access certification time from hours to minutes and boosting campaign response rates above 90%. Automated workflows reduced manual work, improved compliance, and let the security team focus on strategic goals. Root Insurance now manages access for critical systems efficiently and securely.
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Root Insurance used Okta Workforce Identity to automate access management for over 1,000 employees. The company faced challenges with manual... access requests and compliance certifications, spending over 100 hours annually on these tasks. Okta Identity Governance helped cut access certification time from hours to minutes and boosted campaign response rates to over 90%. Automated workflows now handle onboarding, offboarding, and SaaS license revocation. Root plans to further automate 6,000 annual access requests and improve governance for cloud resources and Slack.
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Okta Workforce Identity Cloud secures about 480,000 user identities for Hitachi, Ltd. The company integrated 1,500 applications with Okta, streamlining... authentication and reducing IT complexity. By moving from on-premise to cloud-based identity management, Hitachi cut CO2 emissions by 41 tons per year. Okta enabled faster M&A integrations, improved security with MFA and device trust, and simplified identity governance. Hitachi now manages global access and compliance more efficiently with Okta.
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Okta Workforce Identity helped Mars onboard 100% of users after mergers and acquisitions, compared to only selected users before. Mars integrated 60,000... Mars Veterinary Health users in six months. New joiners get access to 1,200 apps on day one. Mars cut the time to onboard new applications by 50% using Okta Integration Network. Okta enabled secure, fast, and seamless integration of acquired companies, improving collaboration and user experience.
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Hitachi, Ltd. used Okta Workforce Identity to manage about 480,000 user identities across its global operations. The company integrated 1,500... applications with Okta, improving authentication and access for employees and partners. By moving from on-premise to cloud-based identity infrastructure, Hitachi reduced IT costs and cut CO2 emissions by 41 tons per year. Okta enabled faster integration during mergers and acquisitions, reducing identity integration time from six months to as little as one month. Multi-factor authentication and unified security measures enhanced overall security.
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