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Information Technology and Services Case Studies and Customer Success Stories with Conga Max

 

Equinix - Information Technology And Services - Large

Redwood City, USA

Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.

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Conga (Customer Zero) - Information Technology And Services - Large

Broomfield, USA

Conga used its own Conga CLM and Conga Sign to overhaul legal operations. The legal team reduced intervention on standard... MSAs by 92%. They cut e-signature license costs by 80% by switching to Conga Sign. Sales teams now generate NDAs and MSAs without legal bottlenecks. Automated version control and real-time collaboration improved contract visibility and compliance. Most contracts are now negotiated within one hour, speeding up deal cycles.

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Box - Information Technology And Services - Large

Redwood City, USA

Box used Conga to automate its quoting process for channel and direct orders. The company reduced manual channel orders from... nearly 100% to about 15%. Box saw a 50% decrease in quote creation time. Sales reps now get more accurate quotes and better pricing guidance. Automation eased the workload for deal desk and sales operations teams.

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Anonymous geospatial software company - Information Technology And Services - Large

Conga CLM and Conga Composer helped a global geospatial software company automate and unify its services contracting. The company replaced... manual, siloed workflows with a single system integrated with Salesforce. Contract turnaround time improved and operational readiness increased. The team now has better visibility and can focus more on customer support. Early results show faster processes and reduced compliance risk.

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accesso - Information Technology And Services - Medium

Lake Mary, USA

Conga Composer helped accesso automate and standardize their quote proposal process. The company reduced quote revision turnaround time by one... week. Sales directors now spend less time on manual tasks and more time engaging with customers. Proposal branding and accuracy improved, and integrations with Salesforce and other platforms were enhanced. Operational transparency increased with better tracking of proposal statuses.

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Red Hat - Information Technology And Services - Very Large

Raleigh, USA

Red Hat used Conga CPQ and Conga CLM to speed up quoting and contract management. The company wanted to improve... the sales experience for both direct and indirect business. Conga helped automate the quote-to-cash process across IT, finance, legal, and operations. Teams now deliver quotes and contracts to customers and partners faster. This change supports Red Hat’s global growth and customer satisfaction.

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Natterbox - Information Technology And Services - Small

London, UK

Natterbox used Conga Composer and Conga Sign to simplify their document process. Before, they managed proposals and eSignatures with several... systems. Now, they send detailed sales orders and quotes directly from Salesforce using one seamless solution. Implementation took just two weeks, with little training needed. The sales team saves time and money, and customers see a smooth, modern experience.

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Lucid - Information Technology And Services - Medium

South Jordan, USA

Conga Contract Intelligence helped Lucid manage hundreds of contracts as the company grew. Before, the legal team spent hours searching... for contract details and answering questions. With Conga, Lucid uploaded over 500 contracts and gained instant visibility into key terms and obligations. AI-powered data extraction and dashboards made onboarding new sales reps faster. The legal team now spends less time on manual work and more on strategic projects.

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INRIX - Information Technology And Services - Medium

Kirkland, USA

Conga Contract Intelligence helped INRIX eliminate paper contracts and manual tracking. The legal team uploaded over 2,000 documents in two... weeks. AI-powered data extraction made contract data searchable and accurate. Teams gained instant access to documents and insights from anywhere. Smart notifications and Salesforce integration reduced missed opportunities and manual effort. INRIX now saves time and avoids costly auto-renewals with reliable contract management.

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Intergraph - Information Technology And Services - Large

Huntsville, USA

Intergraph used Conga CPQ and Salesforce to build a global business platform. The company faced challenges with adoption due to... its size and history of acquisitions. By standardizing processes and removing duplicate systems, Intergraph reduced costs. The new platform helped focus the global sales team and improved efficiency. Intergraph's CFO/COO highlighted the cost savings from eliminating redundancy.

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IBM Technology Lifecycle Services (IBM TLS) - Information Technology And Services - Very Large

Armonk, USA

IBM Technology Lifecycle Services used Conga to automate and modernize its renewal process. The team produced 50,000 automated quotes and... saved 37,000 hours. Over 30% of quotes now include automated upsell recommendations. Sellers use one-click quote creation and data-driven insights. Automated notifications help engage clients and drive renewals. IBM TLS turned renewals into a strategic growth engine with Conga.

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Traction on Demand - Information Technology And Services - Medium

Burnaby, Canada

Conga helped Traction on Demand cut project proposal creation time by up to 75%. The company used Conga Sign and... Conga Composer to automate document workflows and speed up contract approvals. Contract signature velocity increased by 93%. Over 1,000 hours per year were saved on non-revenue tasks. The solution also improved onboarding and internal HR processes.

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Thoughtworks - Information Technology And Services - Large

Chicago, USA

Conga Contract Intelligence helped Thoughtworks reclaim 1,400 legal team hours each year. The platform centralized over 6,000 contracts, making them... easy to access and search. Legal and finance teams saved more than 1,000 hours annually by tracking and labeling key contract terms. The solution improved contract performance insights and increased revenue capture. Teams now use customizable dashboards and proactive alerts for better contract management.

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A Fortune 50 multinational enterprise technology company - Information Technology And Services - Very Large

USA

Conga helped a Fortune 50 technology company boost incremental revenue by $400M. The company faced slow quoting and undisciplined pricing,... losing deals and profits. Conga's data-driven pricing and CPQ software enabled faster, more accurate quotes. Partners and salespeople gained autonomy for small and medium deals. The average quote response time dropped from days to two hours. The company saw a 111% increase in quotes, 12,000 new partners, and a 200 basis point margin improvement.

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QuintilesIMS (formerly IMS Health) - Information Technology And Services - Very Large

Durham, USA

Conga CLM helped QuintilesIMS speed up contract approvals by 75%. The company processed contracts twice as fast after using Conga.... Contract accuracy improved by 75%. Contracting volume increased by 50%. QuintilesIMS gained better deal flow visibility and reduced errors with a central contract repository. Teams in sales, legal, and finance now work together more easily.

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Manufacturing Case Studies and Customer Success Stories with Conga Max

 

Embraer - Manufacturing - Very Large

São José dos Campos, Brazil

Conga helped Embraer cut quoting and pricing approval time by 50%. The company automated its quote-to-renewal process, reducing manual work... and freeing up 20% more time for selling. Embraer saw a 90% drop in time to renew technical publications and an 80% reduction in report generation time. Conga’s platform integrated with Embraer’s CRM, streamlining complex agreement management. This led to fewer lost sales and less revenue leakage.

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Despatch Industries - Manufacturing - Medium

Minneapolis, USA

Conga Composer helped Despatch Industries cut quote generation time by up to 12x. Sales reps now create simple quotes in... just 1-2 minutes, down from 5-10 minutes. Detailed quotes dropped from an hour to 5 minutes. The new system ensures brand consistency and fewer errors. 100% of sales opportunities are now tracked in Salesforce. The sales team found the tool easy to use after a short tutorial.

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Davies Office - Manufacturing - Medium

Albany, USA

Conga Composer helped Davies Office cut purchase order creation time from three days to under eight minutes. The company now... saves over $60,000 each year by automating PO generation and storage with Salesforce integration. Davies standardized its purchase order process, improving accuracy and brand consistency. Centralized document storage makes tracking and reporting easier. User satisfaction increased as errors dropped and access improved.

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BASF - Manufacturing - Very Large

Ludwigshafen, Germany

Conga helped BASF standardize and harmonize scale pricing across 10 global divisions. BASF reduced invoice errors and improved sales efficiency... by using Conga Smart CPQ and Price Optimization & Management. Sales teams now generate quotes faster with fewer manual steps. The unified platform cut pricing discrepancies and credit/debit notes. BASF improved customer satisfaction and won the Conga Customer Outperformer Award.

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ABB - Manufacturing - Very Large

Zurich, Switzerland

ABB used Conga CLM to automate key contract processes. This helped ABB increase business agility and flexibility. The solution supports... ABB's global operations in robotics, electrification, and automation. ABB aims to grow and adapt for the future with this digital contract management. The company operates in over 100 countries with about 135,000 employees.

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Manitou - Manufacturing - Large

Ancenis, France

Conga Smart CPQ helped Manitou cut order configuration time from 30 days to 1 day. Over 70% of dealer orders... now go through the online portal. The solution reduced manual processes and sales costs. Manitou's sales teams and dealers use an electronic catalog for accurate, real-time orders. Upsell and cross-sell options are now automatically provided. The system integrates with Manitou’s ERP for seamless order management.

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A global provider of process monitoring solutions - Manufacturing - Large

Conga helped a global process monitoring manufacturer fix fragmented pricing. The company managed 40,000 products across 85 regions using hundreds... of spreadsheets. Conga automated price approvals and integrated pricing with multiple ERPs. In the first month, the company improved time-to-market by 40%. The solution uncovered $5-6 million in pricing improvements in just 28 days.

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In-Situ Inc. - Manufacturing - Medium

Fort Collins, USA

Conga Grid helped In-Situ Inc. improve sales data management and pipeline insight. The sales team cut sales forecast reporting time... in half. They gained the ability to filter and segment sales data by territory, deal size, and close date. Pipeline forecast reports are now twice as fast to prepare. The company achieved 10% pipeline accuracy in aggregate, beating their target. Collaboration and communication improved across the organization with shared data views.

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World Water Works - Manufacturing - Medium

Oklahoma City, USA

Conga X-Author for Excel helped World Water Works cut proposal generation time from hours to minutes. Manual data entry caused... errors and delays, with data locked on individual computers. Using Conga, they eliminated manual entry and improved data accuracy. The team now updates CRM directly from Excel, removing double entry. Administrative changes take just 20 minutes, and the latest information is always accessible.

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Wacker Chemie - Manufacturing - Very Large

Munich, Germany

Wacker Chemie used the Conga Platform to transform its sales and pricing strategies. The company manages over 3,200 products and... needed to simplify complex pricing across global markets. With Conga, 80% of quotes are now processed through the platform, streamlining workflows and improving customer experience. AI-powered pricing helps Wacker Chemie respond faster to customer needs and optimize value. The solution unified sales, pricing, and eCommerce teams, driving high adoption and innovation.

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Financial Services Case Studies and Customer Success Stories with Conga Max

 

HFM Investment Advisors - Financial Services - Small

Marlton, USA

Conga Composer helped HFM Investment Advisors save over 1,000 hours by automating the creation of customer financial action plans. The firm reduced... report preparation time from 1 hour to just 30 seconds. Advisors now send financial action plans every 8 weeks instead of twice a year. Manual data entry was cut by up to 20 hours per week. Data accuracy and document quality improved, strengthening client relationships.

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FIS - Financial Services - Very Large

Jacksonville, USA

FIS used Conga CLM to automate contract lifecycle management. The company cut contract processing time from two weeks to two... days or less. Now, 40% of contracts do not need legal team help. This lets executives focus on more important work. FIS improved legal resource efficiency and reduced manual work for its legal teams.

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Easy Legal Finance Group of Companies - Financial Services - Small

Toronto, Canada

Conga Composer and Batch helped Easy Legal Finance cut loan document and statement processing from weeks to minutes. The company automated... manual workflows, reducing onboarding and application timelines. Monthly statement mailings now take minutes, freeing up staff for client service. Integration with Salesforce improved accuracy and allowed fast scaling after acquisitions. Employees now spend less time on admin and more on supporting attorney partners and clients.

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Avier Wealth Advisors - Financial Services - Small

Bellevue, USA

Conga Orchestrate helped Avier Wealth Advisors automate over 5,000 annual tasks. The firm used workflow automation to reduce errors and... speed up process completion. Advisors now spend less time on admin work and more time with clients. Standardized processes improved compliance and made training new hires easier. Automated reporting and notifications keep tasks on track and boost client service.

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PayPal - Financial Services - Very Large

San Jose, USA

PayPal used Conga X-Author for Excel to connect Excel with Salesforce. This let users work in Excel and update Salesforce... without switching apps. The change improved usability for PayPal's Salesforce users. It also solved adoption and management issues. PayPal's IT team saw better productivity and user satisfaction.

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Oodle Car Finance - Financial Services - Medium

Oxford, UK

Oodle Car Finance used Conga Composer to automate and speed up car loan document generation. The company now creates around... 100,000 documents each month, saving staff time and reducing manual work. Document automation helps Oodle Car Finance serve more customers and dealers quickly and accurately. Teams can respond to loan requests and queries faster, with fewer errors. Conga Composer integrates with Salesforce and supports both high-frequency and one-off document needs.

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Mitsubishi HC Capital America - Financial Services - Medium

Norwalk, USA

Conga Composer helped Mitsubishi HC Capital America automate document workflows. The company reduced manual processes to a single click. Integration... with Salesforce made it easy to generate and send documents. Automation improved efficiency and customer satisfaction. Teams can now quickly adapt templates and workflows as business needs change. The solution scales with company growth and supports multiple business units.

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Jack Henry - Financial Services - Large

Monett, USA

Jack Henry used Conga CPQ and CLM to fix slow, error-prone sales processes. Before, teams relied on spreadsheets and manual... steps, causing delays and mistakes. With Conga, quoting and contracts became automated and unified. Teams now work together in real time, speeding up deals and improving pricing accuracy. Customers get one clear agreement, making buying easier and faster.

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PensionBee - Financial Services - Medium

London, UK

PensionBee used Conga Composer to automate document processes. This reduced manual work and saved a huge amount of time. Automation... helped PensionBee lower the risk of human error. The team developed new processes that made their work easier. PensionBee improved efficiency with Conga's document automation tools.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Conga Max

 

Homeless Link - Non Profit Organization Management - Small

London, UK

Homeless Link used Conga to quickly distribute over £6 million in emergency COVID-19 funding to homelessness charities in England. With Conga Composer,... Batch, and Sign on Salesforce, they processed 300 applications and awarded 133 grants in just four weeks. The solution automated grant assessments, document creation, and e-signatures, ensuring compliance and audit readiness. Homeless Link received an additional £5.5 million for a second funding round, supporting more frontline services. Conga streamlined the grant process and helped charities continue vital work during the pandemic.

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New York State Health Foundation - Non Profit Organization Management - Small

New York, USA

Conga Composer helped New York State Health Foundation cut grant agreement creation time from 30 minutes to 30 seconds. The team now... generates 50 to 60 grant packages each year with one button click. Data merges automatically from Salesforce into branded Word templates. Staff confidence in document accuracy increased. Internal and external documents are now created faster and more consistently.

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Mama Cash - Non Profit Organization Management - Small

Amsterdam, Netherlands

Conga Composer helped Mama Cash automate their grant document creation. The team cut hours from their process and removed manual... errors. Staff now generate documents with a single click in Salesforce. Finance and fundraising teams also use Conga Composer for reports and donor profiles. Employees value Conga's customer service and flexible solution. The automation lets staff focus more on their mission, not paperwork.

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Islamic Relief Worldwide - Non Profit Organization Management - Large

Birmingham, UK

Conga Composer helped Islamic Relief Worldwide automate donor reports for their orphan sponsorship program. Before, staff spent 4-6 hours per... report, translating into five languages. Now, reports are created in minutes, saving 161,000 hours each year. The solution also cut nearly $2 million in manual reporting costs. Donors get consistent, accurate updates about the orphans they sponsor.

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William Penn Foundation - Non Profit Organization Management - Medium

Philadelphia, USA

William Penn Foundation used Conga Composer and Batch to automate its grant review and communication processes. The foundation manages $150M... in grants and processes nearly 300 new grants each year. With Conga, staff reduced monthly grantee communication time from a full day to just minutes. Real-time grant budget data replaced outdated monthly reports, improving decision making. Bulk email automation increased productivity and enhanced the grantee experience.

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Medical Devices Case Studies and Customer Success Stories with Conga Max

 

Boston Scientific Consulting International - Medical Devices - Very Large

Marlborough, USA

Boston Scientific Consulting International used Conga CPQ and Conga Rebate Management to improve rebate and quoting processes in EMEA. Their legacy systems... could not handle complex deals and rebates across multiple countries. Conga worked with Boston Scientific to co-develop robust rebate features. The solution rolled out in five countries, letting users complete complex processes within days. Teams quickly adopted the new system, and more countries plan to implement it soon.

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B. Braun Medical, Inc. - Medical Devices - Very Large

Melsungen, Germany

B. Braun Medical, Inc. used Conga CLM to automate and speed up legal procurement processes. The company focused first on... procurement contracts, then on sales contracts. Conga CLM helped B. Braun streamline workflows and connect CRM and ERP systems. The solution used the Salesforce Lightning interface for better backend operations. This modernization improved operational execution across the enterprise.

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Abiomed - Medical Devices - Large

Danvers, USA

Abiomed used Conga Composer and Conga Contracts for Salesforce to automate sales forecasting and contract negotiation. Sales reps cut the... time spent on weekly forecast presentations from hours to seconds. The company streamlined the quote-to-cash process and reduced sales cycle time. Abiomed also improved customer business reviews and field service documentation. Electronic signature integration made contract management faster and easier.

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Olympus America - Medical Devices - Large

Center Valley, USA

Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.

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HydraFacial - Medical Devices - Medium

Long Beach, USA

Conga Composer helped HydraFacial fix its manual, inconsistent contract process. Before, sales reps used multiple Word templates and had to... copy and paste data, often leaving Salesforce. Signed documents sometimes got lost. With Composer, HydraFacial now uses one template and creates quotes and proposals directly in Salesforce. Sales reps see real-time contract status and enjoy better quality control. Implementation was fast, and the team can now easily update templates without disrupting sales.

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Hospital & Health Care Case Studies and Customer Success Stories with Conga Max

 

Hospice of the Valley - Hospital & Health Care - Large

Phoenix, USA

Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.

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Schumacher Group - Hospital & Health Care - Large

Lafayette, USA

Conga Composer helped Schumacher Group save over $1,000,000 by automating healthcare form filling. The company eliminated manual data entry for... 7 full-time employees. They automated more than 1,400 PDF and Word forms each month. Revenue collection increased by speeding up physician certification with hospitals. Recruitment and retention improved by pre-filling forms for healthcare professionals.

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Pediatrix Medical Group - Hospital & Health Care - Large

Sunrise, USA

Conga helped Pediatrix Medical Group automate over 50% of its monthly billing, processing 800 assets automatically each month. The billing cycle... now finishes by mid-month, and Days Sales Outstanding dropped by 45%. Invoices are generated the same day, removing a 48-hour delay. Pediatrix scaled billing volume without adding staff. Conga solutions improved efficiency, cash flow, and employee experience.

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Molina Healthcare - Hospital & Health Care - Very Large

Long Beach, USA

Conga CLM helped Molina Healthcare speed up contract template generation by up to 3 times. The company replaced multiple legacy... systems with a single source of truth for contracts. This reduced manual work, improved data integrity, and increased regulatory compliance. Molina now creates contract templates in less than 2 weeks instead of up to 60 days. Provider engagement and satisfaction scores improved as a result.

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Taranaki District Health Board - Hospital & Health Care - Medium

New Plymouth, New Zealand

Taranaki District Health Board used Conga Contracts CLM to manage about 500 contracts. Before, each department handled contracts differently and... struggled with paper records. With Conga, they set up a single system for all contracts. Staff can now access documents online and track renewals easily. Reporting is fast and meets legal requirements. The team reduced physical storage and improved contract processing.

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Computer Software Case Studies and Customer Success Stories with Conga Max

 

Conga (Customer Zero) - Computer Software - Medium

Broomfield, USA

Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.

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Cadence - Computer Software - Large

San Jose, USA

Conga CLM helped Cadence cut contract cycle times to 1. 5 days. Cadence automated 100% of temporary license key requests...and enabled 31% of new approvals through email. The company gained full visibility into contract management, improving customer satisfaction and responsiveness. Staff can now generate agreements with self-service tools, reducing manual work and delays.

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Billing Software company - Computer Software - Medium

Conga CLM and Discovery AI helped a billing software company cut NDA legal review time by 75%. The company unified... contract workflows and eliminated business silos. NDA execution time improved by 22%. Purchase order execution sped up by 68%, and change requests by 53%. AI-driven automation let legal teams focus on complex deals and improved contract visibility. The company now tracks contract performance and fixes process delays quickly.

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Adobe - Computer Software - Very Large

San Jose, USA

Adobe used Conga CLM to streamline contract management. They consolidated revenue-generating contracts into one solution. This reduced the number of... templates and enabled a self-service contract portal. Adobe improved speed and accuracy in their document workflow. The partnership helped Adobe manage contracts more efficiently.

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Telecommunications Case Studies and Customer Success Stories with Conga Max

 

European telecommunications provider - Telecommunications - Very Large

Conga unified the quote-to-order system for a €12B telecommunications provider. The new platform supports 2,000 users across e-commerce, retail, and... call center channels. Product launch time dropped by up to 75%, from 8-24 weeks to 2-8 weeks. The company now maintains 99.9% uptime and meets strict performance targets. Maintenance costs fell for a catalog with 166,000 software objects and 250 price plans.

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Rogers Communications - Telecommunications - Very Large

Toronto, Canada

Rogers Communications used Conga CPQ and Conga CLM to unify its sales and contract operations. The company replaced legacy systems... to simplify quoting and contract management. This helped Rogers streamline opportunity, quote, and contract management in one system. The solution supported complex pricing needs in the telecommunications sector. Rogers improved sales efficiency and customer experience with Conga.

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Motorola Solutions - Telecommunications - Very Large

Chicago, USA

Motorola Solutions replaced its homegrown contract management system with Conga CLM. The company wanted better compliance and lower risk. With... Conga, Motorola Solutions uses dashboards and advanced analytics to manage risk and follow policies. They now have a streamlined pipeline from contract to approval. The new system helps them make better business decisions using agreement data.

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T-Mobile for Business - Telecommunications - Very Large

Bellevue, USA

Conga helped T-Mobile for Business improve sales proposals and reporting. Sales reps now create clear, accurate proposals with promotional pricing... directly in Salesforce. This change led to a 25% increase in user adoption. Internal reports that once took up to 48 hours are now instant. T-Mobile also reduced license costs and improved communication across teams.

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Pharmaceuticals Case Studies and Customer Success Stories with Conga Max

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Pharmaceutical company - Pharmaceuticals - Large

Conga CLM helped a global pharmaceutical company automate contract creation and renewal. Before Conga, the company used four separate systems... and manual processes, leading to errors and wasted time. With Conga CLM, they unified contract management, integrated with Salesforce CRM, and enabled e-signatures. This reduced manual work, improved compliance, and increased efficiency. The company now benefits from clause-level reporting and better risk management across sales, legal, and finance teams.

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Pharmaceutical company - Pharmaceuticals - Large

Conga Composer helped a global pharmaceutical company automate patient support document generation. Before Conga, the team created documents manually, which... was slow and error-prone. With Conga Composer and Salesforce integration, they now generate multiple documents with one click. The company reduced seasonal hiring of temporary staff by 70%. Bulk updates and automated correspondence save significant time and improve accuracy.

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Nimbus Therapeutics - Pharmaceuticals - Small

Cambridge, USA

Conga Contracts helped Nimbus Therapeutics cut contract management time from 16 hours a day to just two. Before, contract drafts... were lost in email and teams struggled to find the right version. The old system was just a data repository, not a real contract lifecycle management tool. With Conga, implementation was fast and everyone supported the change. Now, contract requests are simple and version control is clear, making the team much happier.

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Oil & Energy Case Studies and Customer Success Stories with Conga Max

 

Global oil company - Oil & Energy - Very Large

Conga automated pricing for a global oil company. Analysts used to struggle with manual data from many systems. Conga gave... them real-time pricing data and alerts. This helped them react fast to market changes. In six months, they gained over $3 million in margin. In one year, they saw more than $8 million in margin improvement.

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Fortune 500 fuel supplier - Oil & Energy - Very Large

USA

Conga helped a Fortune 500 fuel supplier automate pricing and market analysis. The company replaced manual spreadsheets with Conga's AI-powered... platform. Pricing cycles dropped from hours to minutes, and accuracy improved to within one cent per gallon. In six months, the supplier gained over $1.8 million in incremental revenue. The team now focuses on margin strategy and sees fewer customer complaints.

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A global oil & gas company - Oil & Energy - Very Large

Conga pricing solutions helped a global oil and gas company boost margin by $350 million year-over-year. The company faced challenges... with inconsistent pricing across regions and business units. By integrating Conga with SAP, they created efficient, end-to-end pricing processes. Sales and pricing managers gained real-time visibility and control, eliminating negative margin transactions. The phased rollout enabled quick wins and empowered teams to set optimized prices and close more profitable deals.

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Automotive Case Studies and Customer Success Stories with Conga Max

 

Global car rental company - Automotive - Very Large

Conga helped a global car rental company manage over 1 billion active prices and 20 million transactions per year. The company automated... manual pricing processes and improved demand forecasting. Pricing and fleet decisions became aligned, leading to faster pricing updates and better margin control. The company generated millions in additional revenue and recouped its investment in less than a year. Conga's solution enabled accurate, data-driven pricing for every rental.

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BORG Automotive Group - Automotive - Large

Silkeborg, Denmark

Conga Price Management helped BORG Automotive Group cut price update times by 85%. The company centralized pricing for 18 million... prices across 16,000 SKUs. In just three months, BORG onboarded 17 price lists, streamlining workflows and reducing errors. Automated, rules-based pricing replaced manual spreadsheets, supporting rapid growth and M&A. BORG plans to expand AI-powered pricing for future scalability.

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Spireon - Automotive - Medium

Irvine, USA

Conga Composer helped Spireon cut contract processing time from a week to just 10 minutes. Before, sales reps had to... manually re-enter data and manage multiple templates, causing delays and errors. With Conga Composer, all contract data stays in Salesforce, making updates fast and simple. The team implemented the solution in two months with no issues. Now, sales reps spend more time with customers and less on paperwork.

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Consumer Goods Case Studies and Customer Success Stories with Conga Max

 

A multibillion-dollar North American business products distributor - Consumer Goods - Very Large

USA

Conga replaced a competitor's pricing software for a major North American distributor. The company needed better pricing strategies to boost... margins and act quickly on market changes. Conga's phased approach let pricing teams set targets and gave sales reps real-time price guidance. In just 25 days, the distributor saw a $21 million revenue increase. Management expects full payback on the investment within a year.

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Clarins UK - Consumer Goods - Large

Paris, France

Conga Composer and Conga Grid helped Clarins UK automate training documents and data management. The team used Conga to send... error-free, branded invitations and certificates for 16,000–20,000 training courses each year. Automated reporting and batch data updates saved significant time and costs. HR cut reference request times from 3 weeks to 2 days. Customer service and e-commerce teams now manage cases more efficiently with Conga Grid.

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WD-40 Company - Consumer Goods - Medium

San Diego, USA

Conga Contracts helped WD-40 Company centralize contract management across global offices. Before, contracts were scattered and compliance was hard. The... new system enabled real-time reporting and secure access by role. WD-40 now manages hundreds of contracts worldwide from one place. The solution supports compliance, accountability, and easy growth.

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Consumer Electronics Case Studies and Customer Success Stories with Conga Max

 

Seagate Technology - Consumer Electronics - Large

Cupertino, USA

Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.

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Motorola Mobility - Consumer Electronics - Large

Chicago, USA

Conga CLM and Conga X-Author for Excel helped Motorola Mobility boost CRM adoption and streamline quoting. The sales team used... Excel as a calculation engine, with data pushed directly into the CRM. This eliminated duplicate work and manual data management. The solution improved data accuracy, increased production, and gave better visibility into costs and margins. Response times became faster and information more accurate.

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Sony Electronics - Consumer Electronics - Large

San Diego, USA

Conga Contracts helped Sony Electronics move from a paper-based contract system to a digital one. The new system automated contract... approvals and reporting, speeding up contract cycles. Sony integrated Conga Contracts with its Ariba PO system, removing duplicate approvals. Now, 80% of contracts use standard templates. The legal team has full control over contracts and legal language. Reporting tools help spot and fix bottlenecks quickly.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Conga Max

 

Europcar Mobility Group - Transportation/Trucking/Railroad - Large

Paris, France

Conga helped Europcar Mobility Group achieve 7. 1% year-over-year revenue growth in 2024, far surpassing their 1.7% target. The company...replaced disconnected legacy pricing tools with Conga’s unified platform, automating and standardizing pricing and sales processes. Employees now benefit from real-time pricing, demand forecasting, and streamlined quoting. 89% of staff say Conga helps them generate more business. The rollout covered six countries in one year, transforming both revenue management and employee roles.

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BNSF Railway - Transportation/Trucking/Railroad - Very Large

Fort Worth, USA

BNSF Railway used Conga CLM to improve contract management. The company gained better insights from data, helping the revenue team... make faster decisions. With Conga CLM, BNSF can now track dates and access data quickly. The contract cycle time is shorter. These changes help drive revenue growth and increase visibility for the business.

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Construction Case Studies and Customer Success Stories with Conga Max

 

PlanGrid - Construction - Medium

San Francisco, USA

PlanGrid used Conga CPQ to automate its sales process. Before, the team managed sales manually. After deploying Conga CPQ, PlanGrid... increased the speed and control of its sales process. The company saw improved employee and customer satisfaction. Conga’s support team played a key role in PlanGrid’s success.

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Laing O'Rourke - Construction - Large

London, UK

Laing O’Rourke used Conga Composer to automate document creation. They reduced the time needed to tender opportunities. The team now... runs one monthly report instead of 21 separate ones. Documents are now consistent and easy to read. Staff can focus on tasks that need human input. This improved data accuracy and efficiency.

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Government Administration Case Studies and Customer Success Stories with Conga Max

 

Alameda County Behavioral Health Department (ACBHD) - Government Administration - Large

Oakland, USA

Conga CLM and Composer helped Alameda County Behavioral Health cut contract approval times by 50%. Vendor signature turnaround improved by... 40% with electronic signatures. The department automated 54 templates and 102 standard clauses, centralizing all contracts in one searchable system. Manual steps were replaced with automated workflows, boosting compliance and visibility. These changes let staff focus more on community impact and less on paperwork.

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Polk County, Florida - Government Administration - Large

USA

Conga Contracts helped Polk County, Florida, improve contract management and compliance. The county centralized its contract system, making it easier... to manage agreements and related documents. Departments now work together better, and procurement controls all contracts and risks. Automated alerts prevent missed renewals and expired documents. Vendor evaluations are now standard, and contract visibility has increased for all users.

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Internet Case Studies and Customer Success Stories with Conga Max

 

LinkedIn - Internet - Very Large

Sunnyvale, USA

LinkedIn used Conga CLM to improve business control and visibility. The company gained flexible reporting and analytics. Teams now have... insights they did not have before. This helped LinkedIn manage business processes better. The legal team saw more control and transparency. Conga CLM made it easier to track and analyze contracts.

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Xandr - Internet - Large

New York, USA

Xandr uses Conga CLM to review past contracts and spot trends for its customers. The platform helps Xandr predict business... outcomes in the fast-changing online advertising space. Conga's partnership and guidance are key to Xandr's success. Xandr values how Conga connects its solutions to real business needs. The result is smarter, data-driven decisions for Xandr and its clients.

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Wholesale Case Studies and Customer Success Stories with Conga Max

 

Global materials distributor (unnamed) - Wholesale - Very Large

Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.

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A leading global wholesale distributor of security, AV and low-voltage products - Wholesale - Medium

Conga's AI-driven price optimization helped a global wholesale electronics distributor stop $41M in annual revenue leakage. The company automated pricing,... reduced manual overrides, and improved sales opportunity targeting. In the first month, they gained $377,732 in new revenue by detecting and winning more sales. The solution integrated with their ERP and CRM, giving full pricing visibility and agility. Teams now trust the data and use dashboards to track ROI and KPIs.

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Hospitality Case Studies and Customer Success Stories with Conga Max

 

BCD Travel - Hospitality - Very Large

Utrecht, Netherlands

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.

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Food & Beverages Case Studies and Customer Success Stories with Conga Max

 

Fonterra - Food & Beverages - Very Large

Auckland, New Zealand

Fonterra used Conga's CPQ and price optimization tools to fix slow, manual pricing and quoting. They integrated Conga with SAP... to automate workflows and enable real-time pricing updates. This reduced errors and cut SAP change costs. Sales teams now spend more time on negotiations and less on fixing mistakes. Fonterra gained a single source of truth for pricing and a unique price risk management solution.

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Research Case Studies and Customer Success Stories with Conga Max

 

Autism CRC - Research - Small

Brisbane, Australia

Conga Composer, Grid, and Sign helped Autism CRC automate project management. Researchers cut time spent updating statuses by 80%. Teams... now see all project data in one place, not scattered Word files. Federal reporting is easier and more reliable. Staff spend less time on admin and more on research that matters. Researchers got their weekends back.

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Retail Case Studies and Customer Success Stories with Conga Max

 

Lapeyre - Retail - Large

France

Conga Smart CPQ helped Lapeyre, a major European home improvement retailer, improve sales efficiency and customer experience. Lapeyre used Smart... CPQ to let sales teams and customers easily search catalogs, customize products, and place accurate orders online. The solution automated order transfer to ERP and factory systems, reducing errors and speeding up production. Lapeyre saw a significant increase in custom product sales, lower costs, and faster production cycles. Customers received quick, accurate quotes and a consistent experience across all sales channels.

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Utilities Case Studies and Customer Success Stories with Conga Max

 

Swissgrid AG - Utilities - Medium

Aarau, Switzerland

Swissgrid AG used Conga Composer and Conga Sign to automate on-site inspection processes. Before Conga, inspections were manual, slow, and... prone to errors. Now, Swissgrid employees and partners manage documents digitally, reducing workload and mistakes. Electronic signatures and automated templates speed up document creation and delivery. Swissgrid can now track inspections, manage partners, and analyze data more easily.

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Publishing Case Studies and Customer Success Stories with Conga Max

 

Elsevier - Publishing - Very Large

Amsterdam, Netherlands

Conga Contracts for Salesforce helped Elsevier cut contract creation time from days to hours. Elsevier faced slow, manual quote-to-cash processes... across global teams, causing contract errors and delays. The sales team struggled with fragmented workflows and version control issues, impacting customer satisfaction. With Conga, Elsevier automated contract creation, negotiation, and approval directly in Salesforce. This improved accuracy, compliance, and speed, letting sales focus on customers and boosting revenue cycles.

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Management Consulting Case Studies and Customer Success Stories with Conga Max

 

Peloton Consulting Group - Management Consulting - Medium

Boston, USA

Conga Contracts for Salesforce helped Peloton Consulting Group nearly double its contracting output. The legal team reallocated 50% of its... time from internal check-ins to legal strategy. In seven months, Peloton reviewed 331 contracts and executed 256, matching the previous year's total. Clients now accept Peloton’s MSA 65% of the time, reducing negotiation time. Automated reminders and real-time tracking improved contract visibility and sped up signatures, boosting revenue.

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Education Case Studies and Customer Success Stories with Conga Max

 

Edmentum - Education - Medium

Bloomington, USA

Edmentum used Conga Sign, Conga Composer, and Conga Contracts for Salesforce to speed up contract processing. They cut contract cycle... time by 75%, reducing it from 3-4 weeks to 1 week or less. Edmentum also reduced contract templates from 10 to 1 and made order fulfillment less manual. The new system improved contract visibility and made it easier for teams to track deals in Salesforce. Customers and staff now have a faster, simpler contract experience.

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Real Estate Case Studies and Customer Success Stories with Conga Max

 

Commercial Real Estate Analyst (anonymous) - Real Estate - Medium

Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.

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Marketing and Advertising Case Studies and Customer Success Stories with Conga Max

 

Marathon Ventures - Marketing And Advertising - Small

New York, USA

Conga Composer and Conga Batch helped Marathon Ventures automate paid programming proposal creation. Before, sales planners spent 6 hours a... month on manual Excel work, risking errors. Now, account executives generate and send proposals with one click in Salesforce. This change cut proposal time by 95%, down to 15 minutes a month. The process is more accurate and user satisfaction is higher. Media buyers get clear, consolidated bid sheets.

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Other Industry Case Studies and Success Stories with Conga Max

 

a global chemicals company - Chemicals - Very Large

Conga pricing solutions helped a global chemicals company standardize pricing across subsidiaries in over 200 countries. The company faced inconsistent... pricing processes and lacked clear deal evaluation criteria, leading to lost profits. Conga integrated with SAP ERP to provide real-time pricing data and control over pricing policies. The solution enabled quick, uniform price changes and improved visibility for executives and sales teams. Within 17 days, the company identified underperforming products and expects millions in margin improvement.

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Ross Video - Media - Medium

Ottawa, Canada

Conga CPQ helped Ross Video improve its sales process. Ross Video needed a flexible CPQ tool to support global growth.... Their old system could not handle worldwide teams or complex quotes. With Conga, they now create multi-currency quotes quickly. The sales process is smooth and needs less support. This lets Ross Video focus on future growth.

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Perstorp - Chemicals - Large

Malmö, Sweden

Conga's algorithmic price guidance helped Perstorp recover $1M in margin leakage each month. Perstorp faced declining margins due to undisciplined... pricing and slow response to cost changes. They launched a business excellence program and integrated dynamic price guidance into their quoting process. This improved pricing discipline by 42% in 20 months. Perstorp achieved a 17.4% EBITDA margin, their second strongest quarter in recent history.

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A multibillion-dollar distributor of industrial metalworking supplies - Distribution - Very Large

Conga helped a multibillion-dollar industrial distributor fix pricing leaks. The company managed over 1 million products and served thousands of... customers. Conga's analytics found margin leaks and improved pricing decisions. The distributor saw $4 million above target revenue and expects $18 million more profit each year. Quote turnaround time dropped and sales team confidence grew.

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Wilbur-Ellis - Chemicals - Large

San Francisco, USA

Conga Gen IV AI helped Wilbur-Ellis achieve a 2% margin uplift and real-time pricing for over 6,000 SKUs. Before Conga, pricing... was manual, slow, and covered less than half their products. With Conga, Wilbur-Ellis replaced spreadsheets with AI-driven price optimization. The solution enabled instant, market-driven pricing and eliminated segmentation gaps. ROI was realized in under a year, and productivity increased as teams focused on strategy, not manual updates.

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Southwest Airlines - Airlines/Aviation - Very Large

Dallas, USA

Conga helped Southwest Airlines Business automate and standardize its contract management. The team now generates thousands of contracts monthly using... 20 automated templates. Sales reps can create contracts in under five minutes, speeding up deal cycles. Conga integrated systems and centralized data, reducing manual work and errors. This improved productivity and gave customers a faster, more reliable experience.

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Customer Success Stories of Conga Max

 

Conga Showcases Enterprise Pricing Optimization Role in DigiKey Deployment

Conga highlights its enterprise pricing optimization capabilities in DigiKey's deployment, showcasing the impact of its software on enhancing pricing strategies.

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