Real-World Case Studies and Customer Success Stories with Aircall.io

Aircall helped Global Shares streamline sales operations and boost productivity. The integration with Microsoft Dynamics brought all sales tools together... in one place. Aircall's dashboard increased transparency and accountability for the team. New hires ramped up 40-50% faster using Aircall. The platform's flexibility enabled Global Shares to scale internationally with dedicated local numbers.
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Aircall helped CommonBond manage seasonal spikes in student loan support calls. The IVR and callback features improved customer experience and... made training easier. HubSpot integration let the team track calls and organize customer data. Aircall's analytics helped CommonBond plan staffing for busy months. The tagging feature increased efficiency in handling large call volumes.
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Aircall helped SumUp boost outbound calling by 30%. SumUp needed a scalable phone system for its fast-growing sales teams. Aircall's... Salesforce integration eliminated CTI loading times and enabled instant data sync. The mobile app let sales reps take calls anywhere. Agents found Aircall easy to use, leading to higher phone adoption and improved sales KPIs.
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Aircall helps Spaceship, an Australian investing app, improve customer support and financial education. Spaceship uses Aircall to track first-call resolution... rate, aiming for 80% or higher. Key features like call tagging, voicemail, and call recording help the team respond quickly and understand customer needs. Aircall's integration with Intercom supports omnichannel communication and better customer experience. Spaceship values Aircall for its easy setup and ability to measure support performance.
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Aircall and HubSpot helped Trussle improve customer experience in the mortgage process. Trussle used Aircall to add a human touch,... track calls, and ensure compliance. The integration with HubSpot made it easy to personalize service and spot fraud. Trussle saw better conversion rates and more efficient onboarding. The team reduced missed calls and improved customer trust with real-time updates.
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Adyen used Aircall and Zendesk to improve global customer support. Aircall's fast setup let Adyen switch phone systems with almost... no downtime. The team now creates international numbers and adjusts call flows instantly. Aircall's analytics help Adyen spot trends in call volume and topics. The Zendesk integration gives support reps full customer history for every call. This makes support faster and more personal.
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Aircall with AI Assist Pro helped Astmoor Finance cut call review time from 20 to 5 minutes. The team used... live transcription, scorecards, and Salesforce integration to speed up sales coaching and compliance checks. New sales reps got real-time prompts and playbooks, making onboarding faster. Managers found coaching opportunities quickly with automated scorecarding. The solution improved efficiency and helped salespeople focus on clients, not note-taking.
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Aircall’s AI Voice Agent helped Unbiased, a leading UK financial advice platform, manage thousands of monthly support interactions with a lean six-person team. The AI Voice... Agent handled routine queries, freeing human agents for complex cases. Unbiased saw a 23% uplift in service level, stabilizing at 93%. The solution reduced team pressure and improved customer care. The team maintained high-touch service while scaling support operations.
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Aircall helped Novated Lease Australia scale fast and improve customer experience. The cloud-based phone system integrated with their CRM and... automated call logging. NLA used features like call recording and analytics to monitor quality and boost team productivity. The platform enabled first-call resolutions and high customer satisfaction. Aircall's tools let NLA grow quickly without losing service quality.
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Aircall helped CrowdProperty boost outbound call volume by 285%. The sales team uses Aircall to build strong customer relationships and... support hybrid work. Aircall's analytics and tagging features let them track key sales metrics and improve resourcing. Integration with HubSpot connects call data to deals and contacts. Answer rates rose from 60% to 97% after adjusting hours based on Aircall insights.
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Aircall helps Swoop Funding support over 100,000 potential customers with a cloud-based phone system. Swoop uses Aircall’s API to connect... calls and data directly to their custom CRM. This integration lets the team track every call and improve sales and support. The easy-to-use interface means agents can start quickly and focus on helping customers. Swoop plans to keep growing their data-driven approach with Aircall.
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AI Assist Pro helped Astmoor Finance cut call review time in half. The team used Aircall to meet strict FCA... compliance and handle over 400 client conversations daily. Before, managers spent more time reviewing calls than the calls themselves. With AI Assist Pro, new salespeople get real-time coaching and faster feedback. Sales coaching is now quicker and more effective.
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Aircall’s AI Voice Agent helped Unbiased, a leading UK financial advice platform, manage thousands of monthly support interactions with a lean six-person team. The AI Voice... Agent handled routine queries, freeing human agents for complex cases. Unbiased saw a 23% uplift in service level, stabilizing at 93%. The team maintained high-touch service and reduced pressure without adding headcount. This solution enabled Unbiased to scale support while protecting team wellbeing and customer care.
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Trussle used Aircall and HubSpot to improve their mortgage application process. The team replaced a frustrating phone system with Aircall,... making it easier to track calls and personalize customer service. With Aircall, Trussle can quickly change call flows and monitor team performance. The integration helps prevent fraud and ensures compliance by allowing call recording to be paused. Trussle saw better conversion rates and a more trusted customer experience.
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Aircall helped Subsync, a small tech company, automate sales and support calls. Subsync integrated Aircall with Re:amaze, Pipedrive, and Intercom... to centralize communication. The team eliminated manual processes and improved efficiency. Aircall's automation let Subsync scale support and sales without adding staff. Notifications and easy setup made the transition smooth. Subsync now delivers better customer support and can grow without raising overhead.
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Aircall helped AgriWebb double or triple outbound call volume after switching from desk phones. The cloud-based phone system integrates with... Salesforce, Intercom, and Gong, letting teams manage customer conversations and data in one place. AgriWebb's staff can work remotely or on the road using Aircall's mobile app and call forwarding. Managers use Aircall metrics and Gong insights to improve training and performance. Aircall enabled AgriWebb to scale quickly, supporting expansion into new markets without major tech headaches.
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Aircall helped Jobilla cut international phone costs and scale communications. Jobilla needed local numbers and HubSpot CRM integration for its... global sales and support teams. Aircall's cloud-based phone system let Jobilla create local numbers in 100+ countries and log all calls in HubSpot. The live dashboard made it easy to track call metrics and coach teams. Jobilla improved customer experience and made it easier to grow internationally.
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Aircall helped Mail Manager automate sales calls and integrate with HubSpot and Gong. Before Aircall, sales teams logged calls manually... and missed key data. With Aircall, SDRs make 60 calls per day using click-to-dial, call logging, and call recording. The integration with HubSpot and Gong gives a single source of truth for sales and support teams. Features like power dialer, call monitoring, and Chrome extension boost productivity and tracking.
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Aircall and HubSpot helped Trekksoft improve sales and lead quality. Trekksoft used HubSpot for content, lead forms, and automation, boosting... inbound sales. Aircall's integration with HubSpot gave Trekksoft better call analytics and training tools. The team used call recordings for sales training and customer research. This made it easier to qualify leads and support customers at every stage.
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Aircall helped Rezdy upgrade its phone system for sales and support. Rezdy integrated Aircall with HubSpot and PieSync for better... data syncing. The new system made it easy to add local numbers and track call volume. Teams now access customer data instantly, improving conversations and speeding up sales. Aircall's features save time and make booking easier for Rezdy's clients.
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Aircall helped SleekFlow centralize phone communications across Southeast Asia. Before Aircall, SleekFlow staff used personal phones for business calls, causing... confusion and wasted time. Aircall's HubSpot integration now lets teams log calls, use click-to-dial, and track customer journeys in one place. Features like call routing, monitoring, and analytics boost sales performance and training. Local numbers and support from Aircall's Singapore office increase trust and call pickup rates.
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Aircall helped Go Global Travel unify communications across 18 offices. Before Aircall, each office used separate phone systems, making it... hard to track call center KPIs. With Aircall and Kustomer integration, agents now access full customer history and analytics. Managers use call recording and analytics for coaching and performance tracking. Go Global Travel fields over 25,000 calls monthly and reduced costs with international calling bundles.
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Aircall helped Phorest automate call routing and improve customer support. Before Aircall, Phorest used a manual process that slowed productivity.... With Aircall, Phorest uses IVR, call queuing, and analytics to boost efficiency. Features like call transcription and reporting help with employee training and performance tracking. Phorest aims to become the top salon software provider with Aircall's evolving technology.
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Aircall helped Plecto boost sales team productivity by integrating with Salesforce. Before Aircall, Plecto relied on mobile phones, which limited... data access and efficiency. With Aircall, sales reps now sync calls, notes, and tags directly into Salesforce. Features like power dialer, click-to-dial, and warm transfer save time and improve call tracking. Teams track key metrics, agent availability, and call performance using advanced dashboards. Cross-team collaboration and customer experience improved after switching to Aircall.
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Trekksoft used Aircall and HubSpot to improve sales conversations and lead quality. The team integrated Aircall with HubSpot to track... call data and use recordings for sales training. Marketing and sales teams now share insights from calls to better understand customer needs. This helped Trekksoft focus on high-quality leads and deliver more personal service. Aircall's analytics and integration made it easier to support customers at every stage.
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Aircall helped Subsync, a California-based app for fitness studios, automate sales and support calls. Subsync's small team struggled with manual... processes and chaotic communication. Aircall integrated with Re:amaze, Pipedrive, and Intercom to centralize workflows. Calls are now routed efficiently, reducing manual work. Subsync can scale support and sales without increasing overhead, improving customer satisfaction.
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Aircall helped Perfect Strangers manage high call volumes as they delivered essentials to vulnerable people. The team used Aircall's IVR... and call routing to organize orders and support calls. Volunteers set their availability with the Aircall mobile app, making scheduling easier. Tagging and call notes improved planning and operations. Aircall enabled Perfect Strangers to expand to new cities and optimize their service.
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Aircall and HubSpot helped Summit Solar boost call volume by 17% in the first month. The PowerDialer feature sped up... the sales process and let reps reach more people each shift. Automatic call logging and analytics made reporting easier and improved team productivity. Summit Solar raised sales quotas by 10% using data from call tagging and analytics. Call Recording and Call Whispering features improved training and customer experience for their remote team.
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Aircall helped Balance, a remote reception service for chiropractors, streamline call management and improve client happiness. Before Aircall, manual admin... tasks slowed the team and impacted revenue. Aircall's integration with HubSpot automated call tracking and tagging, making reporting and planning easier. The modern dashboard and Power Dialer improved user experience and efficiency. Aircall became the backbone of Balance's business, supporting growth and remote work.
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Aircall helped Senior Transition's sales team save time and work better. The team switched from fixed-line phones to Aircall's cloud-based... phone system. Integration with Salesforce made calling and tracking easy. Managers now track sales KPIs and see fewer abandoned leads. The team enjoys faster onboarding and better customer relationships.
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Aircall's AI Voice Agent helped The Grout Guy manage up to 10,000 weekly calls with a small team. The solution reduced... missed call rates and improved customer experience by handling routine questions and capturing customer details. Integration with Salesforce allowed automatic logging of structured notes, giving staff more context for follow-ups. The team could focus on complex tasks, boosting morale and efficiency. The Grout Guy now offers 24/7 support and plans to expand AI use for even better service.
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Aircall helped Puls cut their call abandonment rate from 7% to 1%. Puls used Aircall’s AI Assist to speed up... call reviews and gain insights with sentiment analysis. Customer satisfaction rose by 50% after implementing Aircall’s IVR and Smartflows. MMS features let Puls technicians share photos, reducing errors and boosting productivity. Puls now uses Aircall as a strategic partner to improve home service operations across the US.
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Aircall helped Annie Admin cut missed calls by 17%. Annie Admin, a support service for home service businesses, needed a... better phone system. Aircall made it easy to create new numbers and record every call. Call and voicemail transcription saved time for the owner. Analytics Plus gave clear data on team performance and busy times. Annie Admin now answers more calls and grows faster with Aircall.
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Aircall helped Swapfiets upgrade from an outdated PBX system to a modern, flexible phone solution. The support team now handles... 7,000-10,000 calls weekly with improved call quality and autonomy. Aircall's Analytics+ gives managers deep insights, helping optimize shift patterns and inform product updates. Integration with HubSpot streamlines call logging and ticketing. Personalized IVR and hold music enhance the customer experience.
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The Grout Guy used Aircall's AI Voice Agent to manage up to 10,000 weekly calls with a small team. Rapid growth created... call volume challenges and long wait times. Aircall's AI Voice Agent handled routine questions, captured customer details, and offered callers a choice between AI and human agents. The solution reduced missed calls and improved team morale. Salesforce integration helped log structured notes for better follow-up. The Grout Guy now delivers consistent, 24/7 customer support and empowers staff to focus on complex tasks.
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Aircall helped Blenders Eyewear improve customer support by integrating with Zendesk. The team moved from manual call logging to a... streamlined phone solution. Aircall's features like call recording and internal transfers made support faster and easier. Seasonal staffing became more predictable with real-time metrics from Aircall. Blenders Eyewear now delivers better customer service and reduces employee burnout.
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Aircall helped Vinomofo switch from outdated PBX desk phones to a cloud-based phone system. The move enabled remote work, improved... call quality, and delivered reliable uptime. Vinomofo saved about $100,000 after switching to Aircall. Integrations with HubSpot and Postcall streamlined customer service and sales. Teams now manage phone settings easily and track call metrics for better performance.
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Aircall helped The Cookware Company manage a 300% year-over-year growth in customer inquiries. The company integrated Aircall with Zendesk to... deliver omnichannel customer support and clear a backlog of 7,000 tickets. Their NPS improved from -25 to +45, and CSAT rose from 50% to up to 90%. Aircall's integrations and IVR features enabled efficient call routing and personalized support. The Cookware Company now handles hundreds of calls daily with almost no missed calls.
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Aircall helped Cozy Earth, a luxury sleep brand, upgrade from landlines to a cloud-based phone system. Integrations with Shopify, Gorgias,... and Klaus made onboarding and training new employees fast and easy. Cozy Earth improved call center quality, tracked key metrics, and reduced missed calls. The team now monitors performance, boosts retention, and scales quickly for growth.
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Aircall helped Custom Neon scale global customer service with AI-powered call routing and CRM integration. The e-commerce brand moved from... a basic VoIP setup to Aircall, enabling 23-hour support across Australia, the UK, and the US. Aircall’s AI tools, like call summaries and sentiment analysis, saved managers hours and improved training. Seamless CRM integration boosted workflow efficiency and customer experience. Aircall’s features support Custom Neon’s growth into new markets and more complex signage offerings.
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Aircall helped RapidG, a B2B supplier in Australia, scale customer service during rapid growth. The team switched from a basic... phone system to Aircall for better integrations and analytics. Aircall's Zendesk integration unified customer service and improved efficiency for their small team. Features like analytics and call whispering boosted onboarding and performance. RapidG now delivers a seamless, premium experience to over 2,200 organizations monthly.
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Vinomofo switched to Aircall’s cloud phone system to improve sales and customer service. Their old PBX phones lacked integration and... made remote work hard. Aircall enabled fast setup, remote access, and saved Vinomofo about $100,000. Teams now track calls, monitor performance, and use HubSpot integration for better customer engagement. Aircall’s dashboard lets staff manage phone settings without IT help. Vinomofo plans to expand integrations and use SMS for more personal communication.
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Aircall helped The Cookware Company manage a 300% year-over-year growth in customer inquiries. Before Aircall, the team faced a backlog... of 7,000 tickets and missed over half of 150 daily calls. Integrating Aircall with Zendesk gave them a 360-degree view of customer support and enabled omnichannel service. Within two months, they cleared the backlog, improved NPS from -25 to +45, and raised CSAT from 50% to 85-90%. Aircall’s integrations and routing features made support more efficient and scalable.
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Aircall helped Leadinfo cut phone costs and speed up onboarding as they expanded across Europe. The integration with HubSpot made... sales and support easier, letting reps call and log notes directly in the CRM. Leadinfo set up new phone numbers for each market in minutes, supporting fast international growth. Reporting and call tagging improved sales processes and training. Aircall became key to Leadinfo’s go-to-market strategy and future expansion plans.
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Aircall helped Refract boost sales call activity by over 30%. The sales team switched from desk phones to Aircall for... better flexibility and fast setup. Integration with tools like Zoom, Hubspot, and Slack made workflows smoother. Features like Click to Dial and easy country code switching saved time. Remote work became easier, and call quality stayed high, supporting Refract's focus on sales performance.
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Aircall helped Plecto boost sales team productivity with its cloud phone system and Salesforce integration. Before Aircall, Plecto relied on... mobile phones, limiting data access and efficiency. With Aircall, sales reps now sync calls, notes, and tags directly into Salesforce, making it easier to personalize conversations and track KPIs. Features like power dialer, click-to-dial, and warm transfer save time and improve collaboration. Plecto tracks call metrics and agent performance, leading to better sales outcomes and streamlined operations.
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Aircall helped Teamleader scale its sales team by 10x and expand globally. Teamleader needed a phone system that integrated with... HubSpot and was easy to use. Aircall provided seamless HubSpot integration, international numbers, and call analytics. During the pandemic, Aircall enabled remote management and training. Teamleader now uses Aircall to support both Teamleader Focus and Teamleader Orbit products.
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Aircall helped CleanCloud scale their sales team and improve remote work oversight. The integration with HubSpot made sales reporting easier... and more accurate. Aircall's dashboard gave CleanCloud better insight into call activity and team performance. The platform's features and Chrome extension made calling and user management simple. CleanCloud found the best hybrid work balance using Aircall's analytics. The team reports higher productivity and smoother processes since adopting Aircall.
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Aircall helped Teamleader, a fast-growing software company, manage global sales and customer service calls. Teamleader needed a phone system that... integrated with HubSpot and was easy for teams to use. Aircall provided seamless HubSpot integration, quick setup, and international numbers. During the pandemic, Aircall's dashboard let managers review calls and coach remote teams. Teamleader's sales team grew tenfold, and Aircall supported their expansion with analytics and remote training features.
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UNTUCKit used Aircall and Kustomer to improve customer support. The team replaced a glitchy phone system with Aircall, integrating it... with Kustomer for a seamless tech stack. Employees now see customer info before calls, making support faster and more personal. Call recordings sync to Kustomer, helping with training and trend analysis. UNTUCKit benchmarks ahead of industry standards in customer service.
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Aircall helped Adore Me improve customer satisfaction scores by 10%. The cloud call center software integrated with Zendesk, making support... faster and easier. Waiting times stayed below 30 seconds. Adore Me scaled from 30 to 100 Aircall users without problems. Both remote and internal teams use Aircall for customer support.
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Aircall helped AS Colour unify global sales and support teams across Australia, New Zealand, the UK, and the U. S. Before Aircall,...AS Colour used four separate phone systems with no control or consistency. Aircall's cloud-based call center and HubSpot integration streamlined workflows and centralized caller data. Call center analytics let AS Colour track KPIs, spot trends, and improve staffing. The onboarding process was fast, and Aircall's support team helped AS Colour deliver better customer service.
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Aircall helped Vuori scale its customer service team from one person to nearly 50 agents across the U. S. and Mexico....The integration with Kustomer CRM lets agents see all customer interactions in one place. Since switching to Aircall, Vuori's average CSAT score increased by 4%. Features like call whispering and warm transfer help new agents learn and improve service. Aircall's easy scaling and analytics support Vuori's global growth and customer experience goals.
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UNTUCKit used Aircall and Kustomer to improve customer service. The team replaced a glitchy phone system with Aircall, making calls... more reliable. Integration with Kustomer gave agents a full view of customer activity. Call recordings sync automatically, helping with training and trend review. The new tech stack helped UNTUCKit benchmark ahead of industry standards.
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Aircall helped QuickStay, a high-tech short-term rental company, improve customer service and guest support. QuickStay needed a phone system that... could handle high call volume and integrate SMS, email, and voice. Aircall's platform let QuickStay manage calls and messages in one place, saving money and resources. Integrations with Intercom and HubSpot streamlined sales and support. Aircall enabled QuickStay to expand globally and launch its own integration, Autohost, for guest screening.
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Aircall helped Holidu and Bookiply unify their communication tools for better efficiency. The companies integrated Aircall with Pipedrive and Zendesk,... streamlining sales and customer service. The onboarding process was fast, with both integrations set up in five minutes. Aircall's user-friendly platform enabled quick adoption and reduced manual work. The solution supported flexible team management and improved customer support.
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Aircall helped Zizoo handle up to 900 calls daily and improve booking efficiency. Zizoo used Aircall analytics to optimize staffing... and reduce missed calls. The Power Dialer and call transfer features made agents more productive. Calls per agent rose by 47% and bookings per agent by 31%. Local numbers and seamless number porting built customer trust and ensured smooth operations.
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Aircall helped Zizoo handle up to 900 calls daily for boat holiday bookings. Zizoo used Aircall analytics to optimize staffing... and reduce missed calls. Calls per agent rose by 47% and bookings per agent increased by 31%. Local numbers and IVR menus let Zizoo serve customers in their own language. Aircall’s features improved agent productivity and customer trust.
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Aircall helped NuBrakes double operational efficiency in just 45 days. NuBrakes faced dropped calls and poor texting with their old... VoIP system. Aircall integrated with Front, Pipedrive, and Twilio, centralizing tools and improving workflows. Click-to-dial and Chrome extension features made support reps faster. Each rep now handles twice as many leads as before. Aircall's integrations boosted team performance and customer service.
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Aircall helped HONK improve support operations with seamless Zendesk integration. HONK's team doubled in size, and Aircall scaled with them.... Agents answer calls in about five minutes and aim to pick up within 30 seconds. Aircall's reporting tools made staffing and performance tracking easier. Remote work was smooth, letting HONK keep support running during COVID-19.
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Aircall helped CarOnSale improve communication with car dealers and buyers across Europe. The Salesforce integration gave sales and support teams... instant access to customer data. CarOnSale replaced business cell phones with Aircall’s cloud phone system for better reachability and trust. Features like intelligent call routing and KPI tracking made processes more efficient. The switch supported CarOnSale’s digital transformation and personalized customer care.
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Aircall's cloud-based phone system helps Fixter deliver better car maintenance support. Fixter uses Aircall to log, tag, and track calls,... and to integrate with Salesforce for seamless customer and partner communication. Analytics+ gives Fixter weekly insights on customer wait times and team performance. Aircall's features help Fixter create real-time feedback loops and improve customer experience. The solution supports Fixter's growth by making communication efficient and feedback-driven.
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Jayride used Aircall to improve their global phone system for sales and support. They integrated Aircall with Salesforce and Help... Scout, making it easy to manage customer notes and payment info. Aircall's analytics helped Jayride cut missed inbound calls from 48% to 20%. The platform let them quickly set up local numbers in 81 countries. Aircall made onboarding remote teams simple and improved agent training with call recordings.
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Aircall's AI Voice Agent helped TripCity cut live call volume by 54%. TripCity, a car-sharing marketplace, used Miles to handle... repetitive driver questions. The AI Voice Agent resolved 87% of calls without escalation. The five-person support team now manages 5,000–6,000 calls monthly with less stress. Customer wait times dropped and service quality improved. TripCity scaled support without hiring more agents.
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Aircall helped CloudTrucks scale customer support as the business grew fast. The team used Aircall's Zendesk integration to streamline workflows... and manage calls in one place. Roles, permissions, and analytics features improved training, security, and performance tracking. Onboarding was smooth, and support agents now deliver better service with less hassle. CloudTrucks relies on Aircall to keep drivers and customers happy.
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Aircall's AI Voice Agent helped TripCity, a car-sharing marketplace, manage 5,000 to 6,000 monthly calls with just five support agents. Before Aircall, 70%... of calls were repetitive, overwhelming the team and raising missed call rates. After implementing the AI Voice Agent "Miles," 54% of calls were handled by AI, and 87% of those were resolved without escalation. This cut live call volume in half, reduced manual workload, and improved customer response times. TripCity scaled support without hiring more agents.
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Aircall's AI Virtual Agent helped Food Cycle Science cut response times by 4. 5x. The team reduced time to first...human response from 29 hours to 12 hours. 60–70% of callers now engage with the AI agent, improving support efficiency. Integration with HubSpot automates ticket creation and context sharing. The solution enables fast, helpful support for FoodCycler customers across North America.
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Aircall helped Wallbox scale their Sales team from 8 to 50 people. Wallbox used Aircall's cloud phone system integrated with... Salesforce to centralize business intelligence and improve sales efficiency. The team quickly created local numbers for international expansion, boosting market reach. Aircall enabled remote work during the pandemic and improved call tracking and monitoring. Wallbox's Customer Service team also adopted Aircall, completing onboarding in under a week.
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Aircall helped Bumpboxx scale customer support as demand grew. The team replaced an outdated phone system with Aircall's softphone, eliminating... hundreds of unanswered voicemails. Aircall's integration with Richpanel enabled consistent messaging across channels and improved team transparency. Features like call whispering and analytics boosted agent training and performance. Bumpboxx now delivers better customer experiences and supports more customers efficiently.
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Aircall helped Wallbox scale their sales team from 8 to 50 people. Wallbox integrated Aircall with Salesforce to keep all... sales and customer data in one place. The team switched from mobile phones to Aircall’s cloud-based phone system. This made it easy to track calls and measure productivity. Aircall’s local number feature helped Wallbox expand internationally. During the pandemic, Aircall enabled remote work and fast onboarding for both sales and customer service teams.
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Aircall helps Infinityn International make global sales calls. The team uses Aircall to reach prospects in the Americas, EMEA, and... APAC. Aircall's VoIP solution supports remote work and high call volumes. Features like tagging and conference calls help Infinityn stay organized and connect clients with prospects. Aircall is key for Infinityn to build sales pipelines for clients worldwide.
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Aircall helped Sales Confidence boost outbound call activity by 30-40%. The team switched from mobile phones to Aircall's unified VoIP... system, gaining CRM integration and real-time reporting. Setup took less than an hour, with immediate productivity gains. The dashboard feature improved visibility and team performance. Aircall's support and easy onboarding impressed the team, making remote work seamless during COVID-19.
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Aircall integrated with Zendesk helped SendinBlue boost agent availability from 25% to 75% in one year. SendinBlue used Aircall to... manage customer support across France, USA, and India. The solution made it easy to track calls and follow-ups, improving productivity. Aircall enabled SendinBlue to offer support in multiple languages and scale to 80 countries. Customer care is now available 22 hours a day during the week.
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Aircall helped Emplifi fix dropped calls and manual data entry by integrating with Salesforce. Emplifi uses Aircall for reliable phone... calls as part of a multi-channel sales strategy. Aircall connects with Outreach and Salesforce, logging calls and notes automatically. The platform lets Emplifi add users and numbers instantly for global teams. Aircall's reporting and analytics give Emplifi full visibility into sales calls and team performance.
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Aircall helped Home Bay cut missed call rates by 24% in weeks. Home Bay used Aircall's Salesforce integration to give... agents access to key communication channels in one place. The Teams feature let them build backup teams and respond faster to leads. Detailed analytics showed where calls were missed. Home Bay now has better oversight, faster sales support, and more confident clients.
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Aircall helped Spotahome scale customer support as they expanded to 16 cities. Before Aircall, Spotahome had only 5 phone lines... and frequent hold times. Aircall integrated with Zendesk, saving over 100 minutes per agent weekly. Bookings increased by 350% from 2015 to 2016. Spotahome chose Aircall for its easy setup and multi-language support.
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Aircall helped Doorstead cut phone costs by 40% after switching from Dialpad. The real estate company needed better integration with... Salesforce and improved data tracking. Aircall's features like business texting, call routing, and click-to-dial made sales more efficient. The team now tracks customer interactions and reduces admin work. Doorstead improved customer experience and streamlined their sales process with Aircall.
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Aircall helped MyTutor improve customer service for students and parents. MyTutor used Aircall's IVR and call analytics to route calls... faster and track performance. The team reduced callbacks and improved customer satisfaction. Aircall made it easy to add new team members as MyTutor grew. MyTutor now delivers a smoother, data-driven support experience for online learning.
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Aircall helped Accademia Italiana Fitness fix chaotic communications. Before, they used 36 cell phones for sales, causing lost calls and... poor service. Aircall gave them call monitoring, analytics, and AI Assist. This improved team performance, increased transparency, and made operations smoother. Features like call summaries and sentiment analysis saved time and helped prioritize student needs. Accademia Italiana Fitness now plans to expand across Europe with Aircall's support.
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Aircall helped Stretford Public Hall set up a remote phone system fast during COVID-19. The nonprofit used Aircall and Zendesk... integration to manage community support calls and create help tickets. Volunteers could work from home, keeping staff safe and organized. Aircall's reporting features let them track call types and adjust volunteer staffing. The system improved efficiency and helped them report valuable data to local authorities.
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Aircall helped AirTreks, a remote travel services company, boost productivity and streamline workflows. The integration with Front and Aircall's open... API let AirTreks connect their CRM, reducing app switching and saving time. Real-time call analytics improved their call answer rate and helped track a 10% close rate for sales calls. Managers now use weekly call metrics to spot issues and make better decisions. Aircall's easy setup and reliable phone system support AirTreks' global team and customer needs.
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KOHO used Aircall to improve customer support in online banking. They replaced a single office landline with Aircall’s IVR and... round table features, making call handling more efficient. Aircall’s integration with Intercom helped KOHO track and organize calls using tags. This let them analyze call types and improve workflows. KOHO now solves customer issues faster and shares insights across teams.
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Aircall helped Qred Bank scale customer service across eight countries. Qred used Aircall to provide multilingual support, seamless CRM integration,... and manage high call volumes. The cloud-based phone system enabled fast onboarding and efficient expansion. Customer satisfaction scores improved, and agent efficiency increased. Aircall became a key part of Qred's growth and quality assurance strategy.
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Aircall helped Jobandtalent improve call attendance and customer satisfaction. The company needed better visibility into call metrics and easier integration... with Kustomer. Aircall's cloud phone system made setup simple and enabled seamless integration. Now, 100 team members use Aircall, optimizing staffing and business hours. The integration with Kustomer centralizes all customer interactions and reduces manual work.
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Aircall helped Factorial, a SaaS HR platform, scale its sales operations across 60+ countries. The HubSpot integration made onboarding and... workflow management easy for the sales team. Aircall's call recording and analytics features created a playbook for training and improving sales conversations. Productivity tools like click-to-dial and power dialer saved time and boosted efficiency. Factorial found Aircall simple to use, helping them onboard new employees quickly and track sales metrics in real time.
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Aircall helped Disciple Media boost sales call volume by 45%. The sales team uses Aircall's cloud-based phone system with HubSpot... and Gong integrations. This setup lets them automate tasks, record calls, and coach reps in real time. Aircall also enables easy creation of international numbers, improving global outreach. The team enjoys better productivity and a stronger customer experience.
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Aircall helps SeatGeek with support operations. SeatGeek uses Aircall's communication platform. The case study does not mention specific results or... metrics. There are no customer quotes or detailed outcomes. The focus is on support operations for SeatGeek.
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Aircall helped Too Good To Go boost sales and support team productivity by 50%. Before Aircall, teams lost time to... manual data entry and calls outside work hours. Aircall's Salesforce integration automated call logging and improved reporting. Managers used dashboards to track KPIs and coach teams. The Power Dialer feature doubled daily calls per agent. Conversion rates increased by 10-15%.
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Aircall helped Beaver Group centralize their tech stack and boost productivity. The company integrated Aircall with HubSpot, removing manual call... logging and improving data accuracy. Setup was fast, with the whole system live in two days. Aircall's reporting features gave better insight into team performance. The solution enabled seamless remote work for 60 staff across two sites.
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Aircall helped Cornerstone Medical Recruitment boost efficiency by integrating with JobAdder. The team, with over 30 employees, switched from a... legacy phone system to Aircall for better call logging and workflow automation. Features like IVR, call recording, and remote access improved staff productivity and customer service. Aircall's 99.95% uptime and reporting tools support Cornerstone's growth and agility in healthcare recruitment.
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Aircall's AI Voice Agent helped SJWD Water District resolve 90% of after-hours calls. Operators no longer answer billing questions at... 2 AM. The AI agent reduced average resolution time from 150 seconds to 55 seconds. SJWD now offers 24/7 bilingual support for English and Spanish speakers. Operators focus on water quality and safety instead of routine calls. Customer feedback is positive, and call transcripts provide new operational insights.
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Aircall helped 12Build, a SaaS company in the construction industry, modernize its customer communications. 12Build switched from a problematic VoIP... provider to Aircall for better reliability and seamless integration with tools like Pipedrive and Intercom. The setup was fast and easy, improving team collaboration and workflow transparency. Aircall's features supported 12Build's international growth and contributed to their ISO/IEC 27001 certification.
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Aircall helped Plexus boost sales team productivity by integrating with Salesforce and Outreach. Plexus saw a 240% increase in call... volume and a 50% to 80% rise in sales numbers after switching to Aircall. The platform enabled seamless global team management and efficient call routing. Aircall's analytics features let Plexus monitor performance and reach KPIs. Plexus can now scale quickly and adapt workflows with ease.
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Analytics+ from Aircall helped Ruby, a communications provider, improve customer happiness. Ruby needed a simple dialer, better call data, and... easy team coaching. Aircall delivered with Zoho CRM integration, intuitive dashboards, and real-time coaching tools. Analytics+ gave Ruby deep insights into call data, letting them restructure teams for better first-call resolution. Ruby now delivers a more personal, efficient service to its customers using Aircall's analytics and workflow features.
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Aircall and Front helped Jukin Media improve team efficiency and communication. The company needed better tools for bulk email and... phone outreach to content creators. Front's shared inbox, tagging, and collaboration features centralized email management. Aircall's PowerDialer enabled bulk calling and easy integration with Front. Together, these tools streamlined workflows and increased productivity for Jukin Media's remote team.
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Aircall helps Trusted Health improve healthcare staffing by supporting their Nurse Advocate Team with a flexible, cloud-based phone system. The team uses... Aircall for internal and external communication, onboarding, and managing a 24/7 emergency line. Integrations with Slack and Front streamline call notes and contact management. Call recording features aid in onboarding and training. This setup lets Trusted Health focus on helping nurses find the best jobs and deliver a better support experience.
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Aircall helped Superscript, a UK-based insurance provider, align teams and support remote work. Superscript used Aircall for easy onboarding, fast... setup, and seamless hybrid work. Features like call notes, warm transfers, and HubSpot integration improved collaboration. The company saw faster training cycles and better visibility across teams. Aircall made scaling into new markets simple and stress-free.
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Aircall helped Crystal Travel & Tours stay connected when snow forced staff to work from home. The travel agency switched... from a hardware-based phone system to Aircall for flexible, portable calling. Aircall's integration with HubSpot gave staff instant access to customer data, improving personalized service. Local numbers reduced costs for international customers. Real-time dashboards and call whispering features boosted team performance and guest experience.
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Aircall helped Alternative Airlines keep customer service running during the pandemic. The team switched to remote work with no disruption.... Aircall made phone support faster and easier. Resolution time dropped by 50% over the phone. Managers gained more control and visibility with Aircall's VoIP features. The company plans to use Aircall’s API for custom integration.
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Aircall helps The Photo Studio deliver a high-end experience for every client. The Photo Studio uses Aircall's cloud-based phone system... to manage customer calls from first inquiry to final delivery. Integrating Aircall with HubSpot streamlines sales and support. The business operates three studios in Sydney, Melbourne, and Brisbane. Aircall's features help The Photo Studio empower clients and improve service quality.
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