Comparison Summary
This comparison report of Salesforce Engage vs. Koncert is based on a specific set of business needs and context. The comparison uses 1256 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Engage and Koncert
Salesforce Engage, Koncert, Ebsta, Mailsuite (formerly Mailtrack), etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.
Koncert focuses on Engagement Management with Phone Calls, Account Management with Phone Calls, Sales Call Management with Phone Calls, Business Development with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sales Engagement tool to communicate effectively with the customers and understand prospect interactions
Multi-channel sales engagement with personalization at scale
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
52
39
Total Goals
(we found evidences for)
10
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve navigation
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Improve digital and social presence
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Improve brand engagement
- See 7 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Grow market share
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Enhance customer relationships
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Scale best practices
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Enter new markets internationally or locally
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Establish thought leadership
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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video
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omnichannel
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LinkedIn
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mobile
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games
- See 5 more
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phone calls
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e-mail
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social media
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video
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omnichannel
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LinkedIn
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mobile
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games
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
