Overview: Mailshake and Koncert as Sales Engagement Category solutions.

Mailshake and Koncert, both leaders in sales engagement solutions, cater distinctly to diverse business needs. Mailshake focuses on broad multi-channel communication, suitable for large enterprises with strong marketing and advertising demands, offering robust integration and comprehensive support. Koncert, however, specializes in phone-based sales, appealing to smaller and mid-market segments in the IT and software industries, featuring advanced call management and 24/7 support. Users should select based on their core communication preferences and industry focus.

Mailshake: Mailshake enables rapid sales outreach with email, phone, and social tools. Sales engagement and automation are streamlined in just 5 minutes using Mailshake's software.

Koncert: Koncert offers an AI Dialer Platform featuring AI Parallel and Flow Dialers. It includes agent-assisted dialing, click-to-call, and list dialing for B2B sales outreach.

Mailshake and Koncert: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Mailshake excels in engagement management and lead generation, with a strong emphasis on comprehensive communication management across multiple channels. read more →

Koncert focuses on engagement management with a specialization in account and telemarketing management, primarily supporting phone-based sales activities. read more →

Business Goals

Mailshake facilitates acquiring customers and boosting sales, making it a favorite for large enterprises with expansive revenue objectives. read more →

Koncert aligns with goals like increasing sales and launching new products, particularly for those aiming to enhance customer relationships within IT sectors. read more →

Core Features

Mailshake stands out with features like custom reports and seamless integration capabilities, designed for data-driven marketing teams. read more →

Koncert offers essential call management features and competitive analytics, catering to companies prioritizing detailed call analysis. read more →

Vendor Support

Mailshake provides extensive support options, including 24/7 support and multi-channel assistance, suitable for firms requiring constant availability. read more →

Koncert highlights 24/7 phone support, reflecting a focus on immediate assistance, beneficial for fast-paced IT environments. read more →

Segments and Industries

Mailshake predominantly serves large marketing firms in sectors like Marketing and Advertising, as well as Computer Software. read more →

Koncert serves a variety of customer segments, including IT and Internet services, appealing to both small enterprises and mid-market businesses. read more →

Operational Alignment

Mailshake is designed for large enterprises, offering varied channel communication aligned with marketing and advertising workflows. read more →

Koncert fits well within small to mid-market operational workflows, emphasizing phone call management in tech-forward environments. read more →