Workiz Overview

Workiz transforms field service operations by streamlining scheduling, dispatching, invoicing, and customer relations. Designed specifically for field service businesses, it integrates seamlessly into existing workflows, offering a user-friendly interface that simplifies complex tasks. Whether managing a small team or a large fleet, Workiz adapts to your needs, ensuring efficient job tracking and customer satisfaction. Its robust invoicing system reduces errors, while the dispatching feature optimizes technician routes, saving time and fuel. With Workiz, businesses can focus on delivering top-notch service without getting bogged down in administrative tasks. Start with a free trial to see the impact firsthand.

Use Cases

Customers recommend Call Recording, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Workiz.

Other use cases:

  • Lead Tracking
  • Advertisement
  • Digital Signature
  • Engaging And Following Up
  • Social Media Analytics
  • Measuring Customer Satisfaction
  • Order Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Workiz.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

Workiz Use-Cases and Business Priorities: Customer Satisfaction Data

Workiz works with different mediums / channels such as Phone Calls. and Text SMS.

Workiz's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Workiz support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Workiz analytics capabilities include Analytics, and Custom Reports.

Reviews

"Now we can automatically send reminders to customer with their jobs and create invoices." - Sofiaa Zimulla

Workiz, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workiz helps over 100K field service professionals manage and schedule tasks efficiently. Field service pros gain a competitive edge using this software and app.

Popular Business Setting

for Workiz

Top Industries

  • Consumer Services
  • Construction
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Workiz is popular in Consumer Services, Construction, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Large Enterprise.

Workiz Customer wins, Customer success stories, Case studies

What benefits does Workiz offer for Call Recording?

How efficiently Does Workiz manage your Communication Management?

What benefits does Workiz offer for Workflow Management?

How does Workiz facilitate Lead Tracking?

11 buyers and buying teams have used Cuspera to assess how well Workiz solved their Field Service Management needs. Cuspera uses 888 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean
Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla
Workiz testimonial

Adam Lampert

Owner

Response Crew
I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal
Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers
CUSTOMERS TESTIMONIALS
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean
Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla
Workiz testimonial

Adam Lampert

Owner

Response Crew
I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal
Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers

ADM Garage Doors - Consumer Services - Small

Workiz helped ADM Garage Doors boost bookings by 300% using AI scheduling and automation. Automated reminders cut no-shows by 50%. The Workiz Genius AI Answering system, called Jessica, handled over ...500 calls and generated $7,600 in revenue. Unified tools replaced manual work, saving weeks of effort. ADM Garage Doors now competes with industry giants while staying small and agile.

Read on →

Sure Lock and Key - Consumer Services - Large

Workiz helped Sure Lock and Key grow from 1-2 calls a day to over 200 daily job requests. The locksmith business used Workiz to centralize scheduling, dispatching, and invoicing. Automation and repor...ting features improved efficiency and business insights. The company expanded to multiple states and now has over 100 employees. Workiz made onboarding easy and supported fast business growth.

Read on →

Dryer Vent Superheroes New Orleans - Consumer Services

Workiz helped Dryer Vent Superheroes New Orleans grow their franchise business. Sophia and Aaron struggled with old software and managing tasks. Workiz made scheduling, customer management, and field... work easy. The platform let them automate bookings and use a mobile app for estimates and payments. Custom features like percentage-based pay and sales proposals boosted technician performance and revenue by 30%. GPS tracking improved scheduling and saved time. Their business runs smoother and their partnership is stronger.

Read on →

Junk Doctors - Junk Removal

NiceJob and Workiz helped Junk Doctors automate their review collection and business operations. Before, Junk Doctors struggled with manual review requests and data entry. Crew members often forgot t...o ask for reviews, and the process was slow and inconsistent. With NiceJob and Workiz, review requests now go out automatically after each job. This automation saved time and boosted their online reviews, helping Junk Doctors grow their reputation and attract more customers.

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ADM Garage Doors - Consumer Services

Workiz helped ADM Garage Doors use AI and automation to compete with much larger companies. The owner, Andre Marshall, set up 50 automations to handle tasks like follow-ups, reminders, and invoicing.... Workiz's Genius AI Answering system, called Jessica, answered over 500 calls and generated $7,600 in revenue, plus $3,600 more from automated messages. This let the small business look and perform like a big company. Andre saved weeks of manual work and improved customer response times.

Read on →

Air Conditioning Guys (AC Guys) - Consumer Services

Workiz helped Air Conditioning Guys cut office staff from five to two, reducing payroll costs by 60%. The HVAC business automated 20 custom workflows, review requests, and estimate follow-ups. This s...aved 110 hours per week and led to almost 350 customer reviews. Workiz replaced manual processes with automations and integrated phone features. The company now delivers better service with fewer staff and more control.

Read on →

The #1 field service management software

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Frequently Asked Questions(FAQ)

for Workiz

What is Workiz?

Workiz is a field service management software and communication platform for small-medium on-demand businesses for field service professionals. It helps to quote and schedule jobs, track interactions between clients and customers, send automated client reminders, get paid in the field and improve their customer satisfaction by recording phone calls and tracking the profitability of ad campaigns.

Workiz key features include Schedule jobs with a drag-and-drop calendar, Label jobs with custom tags and update job statuses, Keep track of all your client’s info, jobs, and calls, Send a custom invoice from the field with just 1 click, Create estimates, email them in seconds, and easily convert them to a job, Greet every visitor that enters the website and invites them to book a job online, Answer all incoming calls, reduce job cancellations and optimize the ad spend and more.

What is Workiz used for?

Workiz is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Communication Management and Workflow Management .

What are the top features of Workiz?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Workiz.

Who uses Workiz?

Workiz is used by Consumer Services, Construction and Hospital & Health Care among other industries.

What are Workiz alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Workiz.

Where is Workiz located?

Workiz is headquartered at 9555 Chesapeake Dr. Suite 120, San Diego 92123.
lightning

Peers used Workiz for call recording and communication management

Workiz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (17)
Custom Reports

3.53/5 ★

Read Reviews (99)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (17)
Custom Reports

3.53/5 ★

Read Reviews (99)

Software Failure Risk Guidance

?

for Workiz

Overall Risk Meter

Low Medium High

Top Failure Risks for Workiz

Workiz, Inc. News

Product

Workiz API - PHP SDK

Workiz has released a PHP SDK for its API, allowing developers to integrate and manage Workiz services programmatically. The SDK supports operations like retrieving jobs, leads, and time-offs with pagination and filtering options. Authentication requires a token from Workiz's developer portal.

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Awards

Workiz Ranked Among Fastest-Growing Companies in North America on the 2025 Deloitte Technology Fast 500

Workiz has been recognized on the 2025 Deloitte Technology Fast 500 list, marking its second consecutive year on the ranking. The company's growth is attributed to its AI-driven product innovations, including the Genius suite and workflow automation tools, which enhance field service operations. This recognition underscores Workiz's role in enabling small service businesses to operate efficiently and competitively.

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Partnership

JB Warranties Announces Its New Integration with Workiz

JB Warranties has launched an integration with Workiz, enhancing warranty management for HVAC and plumbing professionals. The JB360 integration allows contractors to access warranty plans and claims data directly from Workiz, streamlining operations and boosting customer satisfaction. This collaboration aims to simplify warranty processes and increase sales through efficient management and real-time updates.

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Product

Workiz launches innovative Genius Answering to help transform field service management - PR Newswire

Workiz introduces Genius Answering to improve field service management.

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Workiz, Inc. Profile

Company Name

Workiz, Inc.

Company Website

https://www.workiz.com/

HQ Location

9555 Chesapeake Dr. Suite 120, San Diego 92123

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B