Workiz Overview

Workiz transforms field service operations by streamlining scheduling, dispatching, invoicing, and customer relations. Designed specifically for field service businesses, it integrates seamlessly into existing workflows, offering a user-friendly interface that simplifies complex tasks. Whether managing a small team or a large fleet, Workiz adapts to your needs, ensuring efficient job tracking and customer satisfaction. Its robust invoicing system reduces errors, while the dispatching feature optimizes technician routes, saving time and fuel. With Workiz, businesses can focus on delivering top-notch service without getting bogged down in administrative tasks. Start with a free trial to see the impact firsthand.

Use Cases

Customers recommend Call Recording, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Workiz.

Other use cases:

  • Lead Tracking
  • Advertisement
  • Digital Signature
  • Engaging And Following Up
  • Social Media Analytics
  • Measuring Customer Satisfaction
  • Order Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Workiz.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

Workiz Use-Cases and Business Priorities: Customer Satisfaction Data

Workiz works with different mediums / channels such as Phone Calls. and Text SMS.

Workiz's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Workiz support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Workiz analytics capabilities include Analytics, and Custom Reports.

Reviews

"I love how easy it is to use Workiz Handyman Software. It really is intuitive." - Adam Lampert

Workiz, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workiz helps over 100K field service professionals manage and schedule tasks efficiently. Field service pros gain a competitive edge using this software and app.

Popular Business Setting

for Workiz

Top Industries

  • Consumer Services
  • Construction
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Workiz is popular in Consumer Services, Construction, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Workiz Use Cases

Why is Workiz the best choice for Call Recording?

What Are the key features of Workiz for Communication Management?

What makes Workiz ideal for Workflow Management?

How does Workiz address your Lead Tracking Challenges?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Workiz solved their Field Service Management needs. Cuspera uses 888 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Workiz testimonial

Adam Lampert

Owner

Response Crew
I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal
Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean
Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla
CUSTOMERS TESTIMONIALS
Workiz testimonial

Adam Lampert

Owner

Response Crew
I love how easy it is to use Workiz Handyman Software. It really is intuitive. Testimonial By Adam Lampert
Workiz testimonial

Austin Lee Hiers

Owner

Let It Go Junk Removal
Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. Testimonial By Austin Lee Hiers
Workiz testimonial

Sofiaa Zimulla

Office Manager

All Green Carpet Clean
Now we can automatically send reminders to customer with their jobs and create invoices. Testimonial By Sofiaa Zimulla

Case Studies

CASE STUDY Einstein Pros

Workiz helped Einstein Pros, a plumbing, heating and cooling franchisor, overcome software challenges that limited their growth. Dan Johnson needed a tool that was easy to use but also offered strong... reporting, analytics, and ad tracking. Workiz provided an all-in-one solution with features like reporting, online booking, built-in phone system, dispatching, GPS tracking, inventory management, and automation. The onboarding process was fast, and franchisees quickly improved customer service. Automation saved franchisees over 20 hours per week. Workiz enabled Einstein Pros to manage multiple locations and optimize their business operations.

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Information Technology and Services

CASE STUDY Workiz

Workiz enhances field service businesses' efficiency, boosting electricians' profits by 22% and streamlining operations across various industries.

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Consumer Services

CASE STUDY Sure Lock and Key

Workiz helped Sure Lock and Key grow from a small locksmith shop to a multi-location business. The company struggled with manual invoicing, disorganization, and lack of business insights. Workiz prov...ided an all-in-one platform for scheduling, dispatching, and financial management. The software's reporting, automation, and customization features improved efficiency and organization. Sure Lock and Key now handles over 200 job requests a day and operates in several states.

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CASE STUDY G.I. Junk

Workiz and NiceJob helped G.I. Junk, a junk removal business, grow from one truck to a larger operation. The company struggled with lead nurturing and data analysis before using Workiz. Workiz provid...ed tools for tracking calls, leads, and jobs, making customer acquisition easier. Integrating NiceJob automated review requests and improved customer feedback. The business now has a more efficient and sustainable system.

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CASE STUDY Junk Doctors

NiceJob and Workiz helped Junk Doctors automate their review collection and business operations. Before, Junk Doctors struggled with manual review requests and data entry. Crew members often forgot t...o ask for reviews, and the process was slow and inconsistent. With NiceJob and Workiz, review requests now go out automatically after each job. This automation saved time and boosted their online reviews, helping Junk Doctors grow their reputation and attract more customers.

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Consumer Services

CASE STUDY Dryer Vent Superheroes New Orleans

Workiz helped Dryer Vent Superheroes New Orleans grow their franchise business. Sophia and Aaron struggled with old software and managing tasks. Workiz made scheduling, customer management, and field... work easy. The platform let them automate bookings and use a mobile app for estimates and payments. Custom features like percentage-based pay and sales proposals boosted technician performance and revenue by 30%. GPS tracking improved scheduling and saved time. Their business runs smoother and their partnership is stronger.

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Video

The #1 field service management software

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Frequently Asked Questions(FAQ)

for Workiz

What is Workiz?

Workiz is a field service management software and communication platform for small-medium on-demand businesses for field service professionals. It helps to quote and schedule jobs, track interactions between clients and customers, send automated client reminders, get paid in the field and improve their customer satisfaction by recording phone calls and tracking the profitability of ad campaigns.

Workiz key features include Schedule jobs with a drag-and-drop calendar, Label jobs with custom tags and update job statuses, Keep track of all your client’s info, jobs, and calls, Send a custom invoice from the field with just 1 click, Create estimates, email them in seconds, and easily convert them to a job, Greet every visitor that enters the website and invites them to book a job online, Answer all incoming calls, reduce job cancellations and optimize the ad spend and more.

What is Workiz used for?

Workiz is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Communication Management and Workflow Management .

What are the top features of Workiz?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Workiz.

Who uses Workiz?

Workiz is used by Consumer Services, Construction and Hospital & Health Care among other industries.

What are Workiz alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Workiz.

Where is Workiz located?

Workiz is headquartered at 9555 Chesapeake Dr. Suite 120, San Diego 92123.
lightning

Peers used Workiz for call recording and communication management

Workiz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (17)
Custom Reports

3.53/5 ★

Read Reviews (99)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (17)
Custom Reports

3.53/5 ★

Read Reviews (99)

Software Failure Risk Guidance

?

for Workiz

Overall Risk Meter

Low Medium High

Top Failure Risks for Workiz

Workiz, Inc. News

Product

Workiz launches innovative Genius Answering to help transform field service management - PR Newswire

Workiz introduces Genius Answering to improve field service management.

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Product

Workiz launches innovative Genius Answering to help transform field service management

Workiz introduces Genius Answering to enhance field service management.

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Awards

Workiz Recognized as One of North America's Fastest-Growing Companies on the 2024 Deloitte Technology Fast 500 - PR Newswire

Workiz has been named one of North America's fastest-growing companies by the 2024 Deloitte Technology Fast 500.

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Customer

How Junk Doctors skyrocketed their online reviews and reputation with NiceJob and Workiz

Workiz helps businesses like Junk Doctors improve online reviews and efficiency with AI call answering and various features for scheduling, invoicing, and more across multiple industries.

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Workiz, Inc. Profile

Company Name

Workiz, Inc.

Company Website

https://www.workiz.com/

HQ Location

9555 Chesapeake Dr. Suite 120, San Diego 92123

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B