Dialshree Overview

Elisiontec's omnichannel contact center solution enhances customer engagement through cutting-edge communication tools. Tailored for over 20 industries, it offers a unified platform for businesses to connect effectively with their clients. The solution stands out with its ability to handle diverse communication channels, ensuring seamless customer experiences. Notably, the platform has demonstrated significant impact, such as improving emergency response efficiency by 95.89% in smart city projects and boosting lead management by 72.89% for automotive clients. Elisiontec's solution empowers enterprises to maintain high-quality interactions, positioning them at the forefront of customer service innovation.

Use Cases

Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.

Other use cases:

  • Touchpoint Management
  • Campaign Management
  • Customer Feedback Management
  • Training & Onboarding
  • Collaboration
  • Business Development
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data

Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.

Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.

Reviews

"Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most va...lue from them is the commitment to your satisfaction and timeframes." - Rocco Solorzano

Dialshree, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.

Popular Business Setting

for Dialshree

Top Industries

  • Financial Services
  • Insurance
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.

Dialshree Customer wins, Customer success stories, Case studies

Why is Dialshree the best choice for Helpdesk Management?

How can Dialshree enhance your Call Recording process?

How does Dialshree address your Communication Management Challenges?

What makes Dialshree ideal for Campaign Management?

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal
Dialshree testimonial

Mr. Muzaffar U Zaman

Director Operations

Girnar Software Pvt Ltd (cardekho.com)

We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.

Testimonial By Mr. Muzaffar U Zaman
CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal
Dialshree testimonial

Mr. Muzaffar U Zaman

Director Operations

Girnar Software Pvt Ltd (cardekho.com)

We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.

Testimonial By Mr. Muzaffar U Zaman

Nykaa - Retail - Retail

Nykaa used Elision's DialShree Solution to improve its post sales service and marketing campaigns. The solution included features like SMS broadcasting, number masking, Click2Call, and CRM integratio...n. Nykaa saw a 71% reduction in dropped calls and a 99.6% decrease in call waiting times. Call resolutions became 97.2% faster, and shopper experience improved by 93.8%. The company also achieved a 92.2% increase in ROI on marketing.

Read on →

AU Small Finance Bank - Banking - Banking

DialShree by Elision Technologies helped AU Small Finance Bank improve finance campaign efficiency by up to 64%. The bank faced issues with legacy systems, such as limited calling options and no SMS ...or web chat. Elision deployed an omnichannel contact center solution with inbound, outbound, and blended campaigns. The solution included voice and SMS broadcasting, web chat, and real-time reporting. AU Small Finance Bank saw an 82.31% improvement in loan debt collection and higher agent productivity.

Read on →

Eleven Labs - Information Technology And Services - Information Technology and Services

Eleven Labs used Elision’s Voicelink platform to improve customer conversations. They faced issues with telecom compliance, call drops, and high costs. Voicelink enabled ultra-low latency, clear call... quality, and local Indian numbers. The solution now handles about 1 million calls per month and supports 120-150 channels. This led to better customer engagement and faster query resolution.

Read on →

Lotus Bank - Banking - banking

DialShree helped Lotus Bank in Nigeria improve customer query management. The bank faced long wait times, slow resolutions, and PCI DSS compliance issues with its old system. Elision deployed a multi...level IVRS and an omnichannel platform, letting phone bankers handle calls, emails, and SMS from one dashboard. The solution included hotmarking for quick card blocking. Lotus Bank increased efficiency by 83.24% after using DialShree.

Read on →

Unipath Speciality Laboratory Ltd - Hospital & Health Care - Hospital & Health Care

DialShree healthcare solution helped Unipath Speciality Laboratory Ltd cut data redundancy and improve patient service. The lab faced slow patient-staff communication, high data duplication, and poor... call tracking. The new blended calling and CRM integration enabled fast patient appointments, reminders, and seamless data sync. Staff efficiency and resource use increased. Voice monitoring improved quality of service for patients.

Read on →

A leading financial firm in the UAE - Financial Services - Financial Services

Elision's DNCR API integration helped a leading UAE financial firm achieve 97.5% outbound call compliance. The company faced manual DNCR list management and risked phone line blacklisting. Elision in...tegrated Etisalat’s DNCR API with the firm's PBX system for real-time call scrubbing. This solution reduced manual effort, improved productivity, and eliminated compliance risks. The firm now enjoys seamless outbound call operations and avoids penalties.

Read on →

DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd

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Frequently Asked Questions(FAQ)

for Dialshree

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.

Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.
lightning

Peers used Dialshree for helpdesk management and call recording

Dialshree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)

Software Failure Risk Guidance

?

for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

ELISION TECHNOLOGIES PRIVATE LIMITED News

Product

Urgent: TRAI Mandates 1600-Series for All BFSI Service & Transactional CallsIs Your System Ready

Elision Technologies is offering expedited services to help BFSI institutions comply with the new TRAI mandate requiring the use of 1600-series numbers for service and transactional calls. This directive aims to enhance consumer protection, regulatory oversight, and data security. Elision provides fast-track processing, integration support, and compliance packages to ensure institutions meet the January 1, 2026 deadline.

Product

Never Miss a Customer Again: How Cloud Telephony & Greeter Help Retail Stores & SMEs Win More Sales

Elisiontec's Greeter, a cloud-powered virtual receptionist, enhances retail and SME operations by ensuring no customer calls go unanswered. Key features include real-time missed call tracking, personalized greetings, smart call routing, and CRM integration. A client reduced missed calls by 72% using Greeter, improving customer satisfaction and sales opportunities.

Product

Work-From-Home in Minutes with DialShree Contact Center Solution

Elisiontec's DialShree Contact Center Solution introduces a Work-From-Home (WFH) module, enabling quick and secure remote access for agents. The solution offers seamless connectivity, admin control, and compliance, ensuring business continuity without heavy IT support. This cloud telephony-powered module enhances flexibility and resilience for contact centers, allowing agents to maintain productivity from any location.

ELISION TECHNOLOGIES PRIVATE LIMITED Profile

Company Name

ELISION TECHNOLOGIES PRIVATE LIMITED

Company Website

//elisiontec.com

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA