Dialshree Overview
Elisiontec's omnichannel contact center solution enhances customer engagement through cutting-edge communication tools. Tailored for over 20 industries, it offers a unified platform for businesses to connect effectively with their clients. The solution stands out with its ability to handle diverse communication channels, ensuring seamless customer experiences. Notably, the platform has demonstrated significant impact, such as improving emergency response efficiency by 95.89% in smart city projects and boosting lead management by 72.89% for automotive clients. Elisiontec's solution empowers enterprises to maintain high-quality interactions, positioning them at the forefront of customer service innovation.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.
Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data
Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.
Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.
Reviews
"Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most va...lue from them is the commitment to your satisfaction and timeframes." - Rocco Solorzano
Peer review evidence (same sources as the product rating summary)
"...in call center reporting part is very important CDR APR . ...." Peer review by Mallinath K., System Administrator
"...The members can access their own call recording at any time using a web based user panel. ..." Case Study ACML
"...There many key things are good in the dialer but i liked sms and email module because it made my work easy to send sms and email directly to the customers . ...." Peer review by Nikhil A., CEO
Dialshree, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.
Popular Business Setting
for Dialshree
Top Industries
- Financial Services
- Insurance
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Large Enterprise
Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.
Dialshree Customer wins, Customer success stories, Case studies
How can Dialshree optimize your Helpdesk Management Workflow?
What solutions does Dialshree provide for Call Recording?
What solutions does Dialshree provide for Communication Management?
How can Dialshree enhance your Campaign Management process?
22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes. |
|
As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree! |
|
It's been pleasure working with you on relatively new technology for us, the Call Management software ! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through study of customer's requirement before giving quote and precise estim...ate of time. Due to all these, the time in redoing things gets minimize and customer gets precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyse and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over it is important. Quick solution of problems and new requirement makes it quite easy for us to do business with you. I wish you all very best. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rocco Solorzano Manager Benefits Depot USA LLC |
Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes. |
|
Sean Gruwell Managing Director Voice Team USA |
As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree! |
|
Dhaval Rao President (Information Technology) Ganesh Housing Corporation LTD |
It's been pleasure working with you on relatively new technology for us, the Call Management software ! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through study of customer's requirement before giving quote and precise estim...ate of time. Due to all these, the time in redoing things gets minimize and customer gets precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyse and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over it is important. Quick solution of problems and new requirement makes it quite easy for us to do business with you. I wish you all very best. |
DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd
Frequently Asked Questions(FAQ)
for Dialshree
What is Dialshree?
DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.
This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.
Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.
What is Dialshree used for?
What are the top features of Dialshree?
Who uses Dialshree?
What are Dialshree alternatives?
Where is Dialshree located?
Peers used Dialshree for helpdesk management and call recording
Dialshree Competitors
Dialshree Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
Software Failure Risk Guidance
?for Dialshree
Overall Risk Meter
Top Failure Risks for Dialshree
ELISION TECHNOLOGIES PRIVATE LIMITED News
Urgent: TRAI Mandates 1600-Series for All BFSI Service & Transactional CallsIs Your System Ready
Elision Technologies is offering expedited services to help BFSI institutions comply with the new TRAI mandate requiring the use of 1600-series numbers for service and transactional calls. This directive aims to enhance consumer protection, regulatory oversight, and data security. Elision provides fast-track processing, integration support, and compliance packages to ensure institutions meet the January 1, 2026 deadline.
Never Miss a Customer Again: How Cloud Telephony & Greeter Help Retail Stores & SMEs Win More Sales
Elisiontec's Greeter, a cloud-powered virtual receptionist, enhances retail and SME operations by ensuring no customer calls go unanswered. Key features include real-time missed call tracking, personalized greetings, smart call routing, and CRM integration. A client reduced missed calls by 72% using Greeter, improving customer satisfaction and sales opportunities.
Work-From-Home in Minutes with DialShree Contact Center Solution
Elisiontec's DialShree Contact Center Solution introduces a Work-From-Home (WFH) module, enabling quick and secure remote access for agents. The solution offers seamless connectivity, admin control, and compliance, ensuring business continuity without heavy IT support. This cloud telephony-powered module enhances flexibility and resilience for contact centers, allowing agents to maintain productivity from any location.
ELISION TECHNOLOGIES PRIVATE LIMITED Profile
Company Name
ELISION TECHNOLOGIES PRIVATE LIMITED
Company Website
//elisiontec.comHQ Location
Ahmedabad, Gujarat, IN
Employees
11-50
Social
Financials
NA
