Customer stories

Product Business Settings

Dialshree is popular in Financial Services, Insurance, and Information Technology And Services industries and is widely used by Small Business, Enterprise, and Large Enterprise.

Dialshree Product Overview

Elisiontec's omnichannel contact center solution enhances customer engagement through cutting-edge communication tools. Tailored for over 20 industries, it offers a unified platform for businesses to connect effectively with their clients. The solution stands out with its ability to handle diverse communication channels, ensuring seamless customer experiences. Notably, the platform has demonstrated significant impact, such as improving emergency response efficiency by 95.89% in smart city projects and boosting lead management by 72.89% for automotive clients. Elisiontec's solution empowers enterprises to maintain high-quality interactions, positioning them at the forefront of customer service innovation.

How satisfied the customers are with Dialshree use-cases

Reviews

"Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most va...lue from them is the commitment to your satisfaction and timeframes." - Rocco Solorzano
"The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each o...ther perfectly. I would recommend Elision to any company looking for innovative and affordable solutions." - Peter Mugisha

Dialshree Customer Insights, Testimonials and Case Studies

Why is Dialshree the best choice for Helpdesk Management?

What solutions does Dialshree provide for Call Recording?

How does Dialshree address your Communication Management Challenges?

How can Dialshree optimize your Campaign Management Workflow?

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.

Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal
CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal

Health1 Hospital - Hospital & Health Care - Large

Elision's telephony and CRM integration helped Health1 Hospital improve patient communication. The hospital faced issues like missed calls, manual appointments, and poor patient experience. Elision p...rovided an intelligent dialer, CRM integration, IVR, WhatsApp messaging, and call recording. The solution reduced appointment no-shows, increased call answer rates, and improved patient satisfaction. Health1 now handles tens of thousands of calls monthly with better query resolution and operational efficiency.

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A leading financial firm in the UAE - Financial Services

DNCR API integration from Elision helped a leading UAE financial firm follow Do Not Call Register rules. The firm faced slow, error-prone manual DNCR list management and risked phone line blacklistin...g. Elision integrated Etisalat’s DNCR API with the firm’s PBX system. This enabled real-time call scrubbing and automatic compliance. The solution reduced manual effort, improved outbound call productivity, and boosted compliance by 97.5%.

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Ganesh Housing Corporation Ltd (GHCL) - Real Estate

Elision's call communication solution and help desk ticketing software helped Ganesh Housing improve lead conversion by 96.78%. The company faced missed sales due to lack of call tracking and poor da...ta management. Elision set up dedicated DID numbers for each marketing channel, skill-based call routing, and CRM integration. The help desk ticketing system streamlined customer concern resolution. Ganesh Housing now manages leads better, tracks missed calls, and resolves customer issues faster.

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Fouani Nigeria Ltd - Consumer Electronics

DialShree helped Fouani Nigeria Ltd improve customer satisfaction. Fouani had no unified platform for feedback or support. Elision provided an omnichannel solution with SMS, email, and WhatsApp integ...ration. The new system enabled quick complaint resolution and better after-sales support. Fouani raised its CSAT score to 91.29%.

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PMC Bank - Banking

DialShree helped PMC Bank set up an in-house omnichannel contact center. The bank faced slow response times and lacked custom reports with their old outsourced system. Elisiontec provided a turnkey s...olution with features like hot marking, real-time reports, and a dynamic IVR. PMC Bank reduced operational costs by 50%. Staff efficiency increased by 97.17%. Customer satisfaction improved with self-service options and better communication.

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Prudent Corporate Advisory Services Ltd. - Financial Services

DialShree helped Prudent Corporate Advisory Services Ltd. fix call drop issues and boost agent productivity. The company faced high agent attrition and slow manual reporting with their old system. Di...alShree provided a call center solution with custom reports, real-time insights, and CRM integration with click2call. Prudent reduced call drop ratio by 100% and increased agent productivity by 80%. The solution improved call quality and made agents more efficient.

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DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd

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Peers used Dialshree for helpdesk management and call recording

Dialshree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)

Software Failure Risk Guidance

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for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

ELISION TECHNOLOGIES PRIVATE LIMITED News

Product
 

Urgent: TRAI Mandates 1600-Series for All BFSI Service & Transactional CallsIs Your System Ready

Elision Technologies is offering expedited services to help BFSI institutions comply with the new TRAI mandate requiring the use of 1600-series numbers for service and transactional calls. This directive aims to enhance consumer protection, regulatory oversight, and data security. Elision provides fast-track processing, integration support, and compliance packages to ensure institutions meet the January 1, 2026 deadline.

Product
 

Never Miss a Customer Again: How Cloud Telephony & Greeter Help Retail Stores & SMEs Win More Sales

Elisiontec's Greeter, a cloud-powered virtual receptionist, enhances retail and SME operations by ensuring no customer calls go unanswered. Key features include real-time missed call tracking, personalized greetings, smart call routing, and CRM integration. A client reduced missed calls by 72% using Greeter, improving customer satisfaction and sales opportunities.

Product
 

Work-From-Home in Minutes with DialShree Contact Center Solution

Elisiontec's DialShree Contact Center Solution introduces a Work-From-Home (WFH) module, enabling quick and secure remote access for agents. The solution offers seamless connectivity, admin control, and compliance, ensuring business continuity without heavy IT support. This cloud telephony-powered module enhances flexibility and resilience for contact centers, allowing agents to maintain productivity from any location.

ELISION TECHNOLOGIES PRIVATE LIMITED Profile

Company Name

ELISION TECHNOLOGIES PRIVATE LIMITED

Company Website

//elisiontec.com

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA