Dialshree Overview

This is a summary of the comprehensive capabilities and benefits of Dialshree based on over 1600 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Dialshree, Channels, Dialpad Ai Voice, Kixie Integrated Voice, ClickPoint Software, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Dialshree is right for your needs? Our Cuspera AI engine can evaluate how Dialshree fits your specific business needs, industry, and context. Get your personalized assessment report today.

Dialshree supports business activities such as:

  • Helpdesk Management
  • Call Recording
  • Communication Management
  • Touchpoint Management
  • Campaign Management

Dialshree can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls E-Mail Omnichannel etc. for these needs. As a solution, Dialshree's capabilities include Recording, Personalization, Predictive Dialer, etc.

Dialshree Financial Services Vertical is its biggest customer base.

Reviews

"Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most va...lue from them is the commitment to your satisfaction and timeframes. " - Rocco Solorzano

Cuspera Reviews

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Dialshree.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Call Recording , Communication Management , as the business use cases that they have been most satisfied while using Dialshree.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.87/5 ★

Read Reviews (210)

"...The Phone Support is an international customer support center based out of Jaipur, India...." Case Study The Phone Support
Call Recording with Phone Calls

4.92/5 ★

Read Reviews (154)

"...The members can access their own call recording at any time using a web based user panel. ..." Case Study ACML
Communication Management with Phone Calls and E-Mail

4.67/5 ★

Read Reviews (28)

"...Use of SMTP to send emails...." Case Study The Phone Support
sending & publishing communications

4.55/5 ★

Read Reviews (13)

"...For example, when someone shows interest in the insurance offered by Life and Insurance, it sends an email to the prospect or customer...."
tracking & monitoring communications

4.49/5 ★

Read Reviews (13)

"...2% of the increase in the quality of call because of live call monitoring and agent coaching...."
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.87/5 ★

Read Reviews (210)

"...The Phone Support is an international customer support center based out of Jaipur, India...." Case Study The Phone Support
Call Recording with Phone Calls

4.92/5 ★

Read Reviews (154)

"...The members can access their own call recording at any time using a web based user panel. ..." Case Study ACML
Communication Management with Phone Calls and E-Mail

4.67/5 ★

Read Reviews (28)

"...Use of SMTP to send emails...." Case Study The Phone Support
sending & publishing communications

4.67/5 ★

Read Reviews (13)

tracking & monitoring communications

4.67/5 ★

Read Reviews (13)

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1600 insights from peers and experts to help you assess how these Dialshree use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha

Herat Gandhi

Customer Service Head

Prudent Corporate Advisory Services Ltd

DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor.

Testimonial By Herat Gandhi
CUSTOMERS TESTIMONIALS

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha

Herat Gandhi

Customer Service Head

Prudent Corporate Advisory Services Ltd

DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor.

Testimonial By Herat Gandhi

Case Studies

COMPANY CASE STUDIES
Case Study Topsgrup

Elision contact center solution empowered Topsgrup to improve their customer satisfaction model to ensure reaching the VIP clients in Emergency

Read More
Case Study Sai Service

Sai Service uses Elision contact center solution to reach their existings customer from manual to automated process of calling

Read More
Case Study TalkUp

TalkUp Received a Feature Rich Cloud Call Center Solution to Offer Business Class Telecommunication Services in Australia

Read More

Frequently Asked Questions(FAQ)

for Dialshree

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

Channels, Dialpad Ai Voice, Kixie Integrated Voice and ClickPoint Software are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.

Popular Business Setting

for Dialshree

Top Industries

  • Financial Services
  • Insurance
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used Dialshree to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Dialshree

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.74/5 ★

Read Reviews (123)
Personalization

3.38/5 ★

Read Reviews (20)
Predictive dialer

3.07/5 ★

Read Reviews (20)
Widgets

4.45/5 ★

Read Reviews (14)
Dashboard

3.09/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

4.74/5 ★

Read Reviews (123)
Personalization

3.38/5 ★

Read Reviews (20)
Predictive dialer

3.07/5 ★

Read Reviews (20)
Widgets

4.45/5 ★

Read Reviews (14)
Dashboard

3.09/5 ★

Read Reviews (13)

IT and Other Capabilities

for Dialshree

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.51/5 ★

Read Reviews (151)
Data Import

4.33/5 ★

Read Reviews (226)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.51/5 ★

Read Reviews (151)
Data Import

4.33/5 ★

Read Reviews (226)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.13/5 ★

Read Reviews (46)
24/7 Support

3.72/5 ★

Read Reviews (181)
Email Support

3.47/5 ★

Read Reviews (20)
Chat Support

3.47/5 ★

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.13/5 ★

Read Reviews (46)
24/7 Support

3.72/5 ★

Read Reviews (181)
Email Support

3.47/5 ★

Read Reviews (20)
Chat Support

3.47/5 ★

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.07/5 ★

Read Reviews (20)
Analytics

3.89/5 ★

Read Reviews (19)
Custom Reports

3.77/5 ★

Read Reviews (170)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.07/5 ★

Read Reviews (20)
Analytics

3.89/5 ★

Read Reviews (19)
Custom Reports

3.77/5 ★

Read Reviews (170)

Software Failure Risk Guidance

?

for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

Vendor Profile Details

Company Name

Elision Technolab

Company Website

https://www.elisiontec.com/

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA