Salesforce Engage Overview

Salesforce-engage with Sales Cloud to grow accounts, find customers, and close deals faster. Sales force automation boosts efficiency from anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Forecasting, as the business use cases that they have been most satisfied with while using Salesforce Engage.

Other use cases:

  • Contact List Management
  • Proposal & Quote Management
  • Social Media Analytics
  • Lead Engagement
  • Campaign Management
  • Account Management
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Engage.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Navigation
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Brand Engagement
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Salesforce Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Engage works with different mediums / channels such as E-Mail, and Phone Calls,

Salesforce Engage's features include Templates, Personalization, Dashboard, etc.

Reviews

"As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employe...es and business partners." - Sreelakshmi Kolli

Salesforce Engage, Ebsta, MailTrack, Polymail, Datananas, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Engage

Top Industries

  • Financial Services
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Salesforce Engage is popular in Financial Services, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Salesforce Engage Use Cases

What benefits does Salesforce Engage offer for Engagement Management?

Salesforce Engage helps companies improve communication with customers. It provides tools for marketing and sales teams to create personalized messages, track email performance, and automate engagement campaigns. While Engage offers robust features, some users have reported difficulties with email template reporting.
"...With Pardot and Salesforce Engage, sales reps can easily identify their most qualified and engaged prospects...." 3 Ways Sales Teams Can Sell More with Marketing Automation

How does Salesforce Engage address your Communication Management Challenges?

Salesforce Engage facilitates effective communication management through email tracking, sales management features, and customizable templates. This software allows for easy creation and deployment of marketing and sales emails, enhancing sales performance and customer engagement. The software is highly effective for email tracking and sales management but its cost may be a consideration for some companies.
"...By being able to track email-opens and page views, sales reps could see when a customer was engaging with their content or reviewing their quote...." How Melbourne Tractors Built a Better Customer Experience with Salesforce

What benefits does Salesforce Engage offer for Forecasting?

How does Salesforce Engage facilitate Contact List Management?

What benefits does Salesforce Engage offer for Proposal & Quote Management?

34+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Engage testimonial

Sreelakshmi Kolli

SVP

Global IT Align Technology
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli
Salesforce Engage testimonial

ROBERT VAN TUYL

CHIEF INNOVATION OFFICER

EASTER SEALS
Impacting one life is a success. With Health Cloud, we re ready to impact thousands of lives. Testimonial By ROBERT VAN TUYL
Salesforce Engage testimonial

Mark Tossell

CRM Project Manager

Fusion Group
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell
CUSTOMERS TESTIMONIALS
Salesforce Engage testimonial

Sreelakshmi Kolli

SVP

Global IT Align Technology
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli
Salesforce Engage testimonial

ROBERT VAN TUYL

CHIEF INNOVATION OFFICER

EASTER SEALS
Impacting one life is a success. With Health Cloud, we re ready to impact thousands of lives. Testimonial By ROBERT VAN TUYL
Salesforce Engage testimonial

Mark Tossell

CRM Project Manager

Fusion Group
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell

Case Studies

COMPANY CASE STUDIES
Salesforce Engage case study

John Hancock
Case Study John Hancock

John Hancock begins a new legacy with digital experiences

Read More
Salesforce Engage case study

AAA Carolinas
Case Study AAA Carolinas

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

Read More
Salesforce Engage case study

PwC
Case Study PwC

PwC digitally transforms its global business by putting people first

Read More

Frequently Asked Questions(FAQ)

for Salesforce Engage

What is Salesforce Engage?

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.

What is Salesforce Engage used for?

Salesforce Engage is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Forecasting .

What are the top features of Salesforce Engage?

Templates, Personalization and Dashboard are some of the top features of Salesforce Engage.

Who uses Salesforce Engage?

Salesforce Engage is used by Financial Services, Education and Consumer Services among other industries.

What are Salesforce Engage alternatives?

Ebsta, MailTrack, Polymail and Datananas are popular alternatives for Salesforce Engage.

Where is Salesforce Engage located?

Salesforce Engage is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Engage for engagement management and communication management

Salesforce Engage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (4)
Custom Reports

4.56/5 ★

Read Reviews (73)
Analytics

4.56/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (4)
Custom Reports

4.56/5 ★

Read Reviews (73)
Analytics

4.56/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for Salesforce Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Engage

Salesforce News

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Salesforce on Friday announced Salesforce's first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ...

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The rise of SAP over Salesforce in market cap underscores the shifting dynamics within enterprise software, the cloud, and AI.

17 Jul 2024 - source

Salesforce Launches First Autonomous AI Agent to Transform Customer Service

Salesforce today announced Einstein Service Agent, Salesforce's first fully autonomous AI agent. Einstein Service Agent makes conventional ...

17 Jul 2024 - source

Salesforce Profile

Company Name

Salesforce

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO