Salesforce Engage Overview

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.

Cuspera Reviews

34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Salesforce Engage.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Navigation
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Forecasting , as the business use cases that they have been most satisfied while using Salesforce Engage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.57/5

Read Reviews (64)

"...We're quicker to engage our clients and our digital campaigns are automated...."
engaging and following up

4.54/5

Read Reviews (57)

"...With Salesforce Engage, for instance, wealth managers can view prospect engagement (like visiting their website or downloading a white paper) in real time and know exactly when to reach out...."
Communication Management with E-Mail and Phone Calls

4.67/5

Read Reviews (16)

"...On our contact layouts, we have added the Send Engage Email button so that our sales reps can immediately send Salesforce Engage emails that marketing has designed and approved...." Why Marketing, Sales, Admins and Executives Love Pardot in Lightning
sending & publishing communications

4.30/5

Read Reviews (8)

"...All of this allowed our salespeople to quickly access marketing resources through Salesforce, send Pardot emails or Salesforce Engage emails, and give a more consistent brand experience across revenue streams. ..."
tracking & monitoring communications

4.64/5

Read Reviews (7)

"...: Email tracking software now lets you sync everything from contacts, events, tasks and more...."
Forecasting

4.38/5

Read Reviews (9)

"...Leadership will chart better courses with Sales Cloud dashboards, analytics, and forecasting tools...." Salesforce Capabilities - Sales Cloud Features
PEER EXPERIENCES
Engagement Management with E-Mail

4.57/5

Read Reviews (64)

"...We're quicker to engage our clients and our digital campaigns are automated...." Peer review by User
engaging and following up

4.57/5

Read Reviews (57)

Communication Management with E-Mail and Phone Calls

4.67/5

Read Reviews (16)

"...On our contact layouts, we have added the Send Engage Email button so that our sales reps can immediately send Salesforce Engage emails that marketing has designed and approved...." Why Marketing, Sales, Admins and Executives Love Pardot in Lightning
sending & publishing communications

4.67/5

Read Reviews (8)

tracking & monitoring communications

4.67/5

Read Reviews (7)

Forecasting

4.38/5

Read Reviews (9)

"...Leadership will chart better courses with Sales Cloud dashboards, analytics, and forecasting tools...." Salesforce Capabilities - Sales Cloud Features

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 547 insights from peers and experts to help you assess how these Salesforce Engage use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

ROBERT VAN TUYL

CHIEF INNOVATION OFFICER

EASTER SEALS

Impacting one life is a success. With Health Cloud, we re ready to impact thousands of lives. Testimonial By ROBERT VAN TUYL

Jitendra Kumar

Chief Technology Officer

Simplilearn

That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. Testimonial By Jitendra Kumar

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez
CUSTOMERS TESTIMONIALS

ROBERT VAN TUYL

CHIEF INNOVATION OFFICER

EASTER SEALS

Impacting one life is a success. With Health Cloud, we re ready to impact thousands of lives. Testimonial By ROBERT VAN TUYL

Jitendra Kumar

Chief Technology Officer

Simplilearn

That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. Testimonial By Jitendra Kumar

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez

Case Studies

COMPANY CASE STUDIES
Case Study PwC

PwC digitally transforms its global business by putting people first

Read More
Case Study John Hancock

John Hancock begins a new legacy with digital experiences

Read More
Case Study Pearson Education

Pearson Education gives learners smarter service with the Customer Success Group

Read More

Frequently Asked Questions(FAQ)

for Salesforce Engage

What is Salesforce Engage?

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

What is Salesforce Engage used for?

Salesforce Engage is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Forecasting .

What are the top features of Salesforce Engage?

Templates, Personalization and Dashboard are some of the top features of Salesforce Engage.

Who uses Salesforce Engage?

Salesforce Engage is used by Financial Services, Education and Consumer Services among other industries.

What are Salesforce Engage alternatives?

Ebsta, MailTrack, Polymail and Datananas are popular alternatives for Salesforce Engage.

Where is Salesforce Engage located?

Salesforce Engage is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Popular Business Setting

for Salesforce Engage

Top Industries

  • Financial Services
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Peers used Salesforce Engage to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Salesforce Engage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.65/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.65/5

Read Reviews (17)
Alerts: popups & Notifications

4.64/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Templates

4.65/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.65/5

Read Reviews (17)
Alerts: popups & Notifications

4.64/5

Read Reviews (12)

IT and Other Capabilities

for Salesforce Engage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.65/5

Read Reviews (24)
Data Import

3.51/5

Read Reviews (26)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.65/5

Read Reviews (24)
Data Import

3.51/5

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (54)
Email Support

4.30/5

Read Reviews (12)
Chat Support

4.12/5

Read Reviews (18)
Phone Support

4.05/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (54)
Email Support

4.30/5

Read Reviews (12)
Chat Support

4.12/5

Read Reviews (18)
Phone Support

4.05/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (4)
Custom Reports

4.56/5

Read Reviews (73)
Analytics

4.56/5

Read Reviews (35)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (4)
Custom Reports

4.56/5

Read Reviews (73)
Analytics

4.56/5

Read Reviews (35)

Software Failure Risk Guidance

?

for Salesforce Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Engage

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO