Salesforce Engage Overview
Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.
It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.
Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.
Cuspera Reviews
34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Salesforce Engage.
Use Cases
Peers recommend Engagement Management , Communication Management , Forecasting , as the business use cases that they have been most satisfied while using Salesforce Engage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.57/5 ★ |
"...Rules-Based Lead Scoring Web-to-Lead Capture Duplicate Blocking Campaign Management Mass Email Email Templates Salesforce Engage Campaign Influence Einstein Activity Capture Sales Console App Calendar Enterprise Territory Management Salesforce CPQ and Billing ..." Streak vs Salesforce : In-Depth Comparison |
| engaging and following up |
4.54/5 ★ |
"...Chief among these successes, the implementation of LiveAgent for online chat support increased member engagement by 330% and reduced service response time by 54%. ..." Case Study AAA Carolinas |
| Communication Management with E-Mail and Phone Calls |
4.67/5 ★ |
"...sending the email merge campaign is easier as well as the structure of this web-based software is pretty awesome...." Peer review by SHRIKANT P, Manager, Premium Account Receivable, Insurance |
| sending & publishing communications |
4.30/5 ★ |
"...Here are a few examples of emails suitable for sending using Salesforce Engage: 1...." How to Align Your Sales and Marketing Teams Around Revenue Growth |
| tracking & monitoring communications |
4.64/5 ★ |
"...: Email tracking software now lets you sync everything from contacts, events, tasks and more...." Salesforce Capabilities - Sales Cloud Features |
| Forecasting |
4.38/5 ★ |
"...Avaya transforms sales and forecasting with AI-driven insights. ..." Case Study AAA Carolinas |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.57/5 ★ |
"...Rules-Based Lead Scoring Web-to-Lead Capture Duplicate Blocking Campaign Management Mass Email Email Templates Salesforce Engage Campaign Influence Einstein Activity Capture Sales Console App Calendar Enterprise Territory Management Salesforce CPQ and Billing ..." Streak vs Salesforce : In-Depth Comparison |
|
| engaging and following up |
4.57/5 ★ |
| Communication Management with E-Mail and Phone Calls |
4.67/5 ★ |
"...sending the email merge campaign is easier as well as the structure of this web-based software is pretty awesome...." Peer review by SHRIKANT P, Manager, Premium Account Receivable, Insurance |
|
| sending & publishing communications |
4.67/5 ★ |
| tracking & monitoring communications |
4.67/5 ★ |
| Forecasting |
4.38/5 ★ |
"...Avaya transforms sales and forecasting with AI-driven insights. ..." Case Study AAA Carolinas |
|
34+ more Business Use Cases
Our AI advisor, Wyz, harnessed 547 insights from peers and experts to help you assess how these Salesforce Engage use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli |
|
Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery |
|
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sreelakshmi Kolli SVP Global IT Align Technology |
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli |
|
Christophe Eymery Head of digital, Australia & New Zealand L'Oreal |
Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery |
|
Clara Perez Salesforce Developer Great Wave Technologies |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study PwCRead More |
|
Case Study John HancockRead More |
|
Case Study Pearson EducationRead More |
Frequently Asked Questions(FAQ)
for Salesforce Engage
What is Salesforce Engage?
What is Salesforce Engage used for?
What are the top features of Salesforce Engage?
Who uses Salesforce Engage?
What are Salesforce Engage alternatives?
Where is Salesforce Engage located?
Popular Business Setting
for Salesforce Engage
Top Industries
- Financial Services
- Education
- Consumer Services
Popular in
- Small Business
- Large Enterprise
- Enterprise
Peers used Salesforce Engage to Acquire customers and Increase sales & revenue
Salesforce Engage Alternatives
Peer and Expert Opinion on Features
for Salesforce Engage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (22) |
| Personalization | Read Reviews (20) |
| Dashboard | Read Reviews (17) |
| Alerts: popups & Notifications | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (22) |
| Personalization | Read Reviews (20) |
| Dashboard | Read Reviews (17) |
| Alerts: popups & Notifications | Read Reviews (12) |
IT and Other Capabilities
for Salesforce Engage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (24) |
| Data Import | Read Reviews (26) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (24) |
| Data Import | Read Reviews (26) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Email Support | Read Reviews (12) |
| Chat Support | Read Reviews (18) |
| Phone Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Email Support | Read Reviews (12) |
| Chat Support | Read Reviews (18) |
| Phone Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (73) |
| Analytics | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (73) |
| Analytics | Read Reviews (35) |
Software Failure Risk Guidance
?for Salesforce Engage
Overall Risk Meter
Top Failure Risks for Salesforce Engage
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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