Salesforce Engage Overview
Salesforce-engage with Sales Cloud to grow accounts, find customers, and close deals faster. Sales force automation boosts efficiency from anywhere.
Use Cases
Customers recommend Engagement Management, Communication Management, Forecasting, as the business use cases that they have been most satisfied with while using Salesforce Engage.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Engage.
Salesforce Engage Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Engage works with different mediums / channels such as E-Mail. and Phone Calls.
Salesforce Engage's features include Templates, Personalization, Dashboard, etc. and Salesforce Engage support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Engage analytics capabilities include Custom Reports, and Analytics.
Reviews
"Salesforce is making a big difference as we move from a top-down conversation to personalised engagement." - Christophe Eymery
Salesforce Engage, Ebsta Revenue Intelligence, Autoklose, Klenty, Mailsuite (formerly Mailtrack), etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Engage
Top Industries
- Financial Services
- Education
- Consumer Services
Popular in
- Small Business
- Large Enterprise
- Enterprise
Salesforce Engage is popular in Financial Services, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.
Salesforce Engage Customer wins, Customer success stories, Case studies
How can Salesforce Engage enhance your Engagement Management process?
What benefits does Salesforce Engage offer for Communication Management?
How efficiently Does Salesforce Engage manage your Forecasting?
What Are the key features of Salesforce Engage for Contact List Management?
Why is Salesforce Engage the best choice for Proposal & Quote Management?
34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery |
|
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli |
|
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Christophe Eymery Head of digital, Australia & New Zealand L'Oreal |
Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery |
|
Sreelakshmi Kolli SVP Global IT Align Technology |
As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli |
|
Clara Perez Salesforce Developer Great Wave Technologies |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
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Read more →Frequently Asked Questions(FAQ)
for Salesforce Engage
What is Salesforce Engage?
Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.
It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.
Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.
What is Salesforce Engage used for?
What are the top features of Salesforce Engage?
Who uses Salesforce Engage?
What are Salesforce Engage alternatives?
Where is Salesforce Engage located?
Peers used Salesforce Engage for engagement management and communication management
Salesforce Engage Competitors
Salesforce Engage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (73) |
| Analytics | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (73) |
| Analytics | Read Reviews (35) |
Salesforce Engage Integrations
Salesforce Engage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Engage
Software Failure Risk Guidance
?for Salesforce Engage
Overall Risk Meter
Top Failure Risks for Salesforce Engage
Salesforce, Inc. News
Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai
Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reactive to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.
Salesforce Agentic AI Redefines Service Automation
Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, integrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.
Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica
Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the Online Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.
Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...
Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalable loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.
Salesforce, Inc. Profile
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