Salesforce Engage Overview

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.

Cuspera Reviews

34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Salesforce Engage.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Improve Navigation
  • Improve Brand Engagement
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Campaign Management , as the business use cases that they have been most satisfied while using Salesforce Engage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.55/5

Read Reviews (70)

"...Salesforce is making a big difference as we move from a top-down conversation to personalised engagement...." Testimonial by Christophe Eymery, Head of digital, Australia & New Zealand, L'Oreal
engaging and following up

4.52/5

Read Reviews (63)

Communication Management with E-Mail

4.71/5

Read Reviews (23)

"...Lots of interesting developments around analytics and ability to track meetings/calls...." Peer review by User
sending & publishing communications

4.52/5

Read Reviews (14)

tracking & monitoring communications

4.62/5

Read Reviews (6)

Campaign Management with E-Mail

4.65/5

Read Reviews (7)

"...Program management is streamlined and able to look at historical data...." Peer review by Consultant
campaign analytics

4.04/5

Read Reviews (2)

PEER EXPERIENCES
Engagement Management with E-Mail

4.55/5

Read Reviews (70)

"...Salesforce is making a big difference as we move from a top-down conversation to personalised engagement...." Testimonial by Christophe Eymery, Head of digital, Australia & New Zealand, L'Oreal
engaging and following up

4.55/5

Read Reviews (63)

Communication Management with E-Mail

4.71/5

Read Reviews (23)

"...Lots of interesting developments around analytics and ability to track meetings/calls...." Peer review by User
sending & publishing communications

4.71/5

Read Reviews (14)

tracking & monitoring communications

4.71/5

Read Reviews (6)

Campaign Management with E-Mail

4.65/5

Read Reviews (7)

"...Program management is streamlined and able to look at historical data...." Peer review by Consultant
campaign analytics

4.65/5

Read Reviews (2)

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 381 insights from peers and experts to help you assess how these Salesforce Engage use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood

Sreelakshmi Kolli

SVP

Global IT Align Technology

As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli

Christophe Eymery

Head of digital, Australia & New Zealand

L'Oreal

Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery
CUSTOMERS TESTIMONIALS

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood

Sreelakshmi Kolli

SVP

Global IT Align Technology

As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli

Christophe Eymery

Head of digital, Australia & New Zealand

L'Oreal

Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery

Case Studies

COMPANY CASE STUDIES
Case Study John Hancock

John Hancock begins a new legacy with digital experiences

Read More
Case Study Pearson Education

Pearson Education gives learners smarter service with the Customer Success Group

Read More
Case Study AAA Carolinas

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

Read More

Popular Business Setting

for Salesforce Engage

Top Industries

  • Management Consulting
  • Consumer Goods
  • Apparel & Fashion

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Peers used Salesforce Engage to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Salesforce Engage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.64/5

Read Reviews (23)
Personalization

4.44/5

Read Reviews (20)
Alerts: popups & Notifications

4.59/5

Read Reviews (14)
Dashboard

4.59/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Templates

4.64/5

Read Reviews (23)
Personalization

4.44/5

Read Reviews (20)
Alerts: popups & Notifications

4.59/5

Read Reviews (14)
Dashboard

4.59/5

Read Reviews (8)

IT and Other Capabilities

for Salesforce Engage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.60/5

Read Reviews (15)
Data Import

3.24/5

Read Reviews (19)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.60/5

Read Reviews (15)
Data Import

3.24/5

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.33/5

Read Reviews (6)
24/7 Support

4.14/5

Read Reviews (18)
Phone Support

3.81/5

Read Reviews (4)
Chat Support

3.33/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.33/5

Read Reviews (6)
24/7 Support

4.14/5

Read Reviews (18)
Phone Support

3.81/5

Read Reviews (4)
Chat Support

3.33/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.61/5

Read Reviews (50)
Analytics

4.61/5

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.61/5

Read Reviews (50)
Analytics

4.61/5

Read Reviews (19)

Software Failure Risk Guidance

?

for Salesforce Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Engage

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO