Salesforce Engage Overview

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.

Cuspera Reviews

34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Salesforce Engage.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Navigation
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Forecasting , as the business use cases that they have been most satisfied while using Salesforce Engage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.57/5

Read Reviews (64)

"...Rules-Based Lead Scoring Web-to-Lead Capture Duplicate Blocking Campaign Management Mass Email Email Templates Salesforce Engage Campaign Influence Einstein Activity Capture Sales Console App Calendar Enterprise Territory Management Salesforce CPQ and Billing ..." Streak vs Salesforce : In-Depth Comparison
engaging and following up

4.54/5

Read Reviews (57)

"...Chief among these successes, the implementation of LiveAgent for online chat support increased member engagement by 330% and reduced service response time by 54%. ..."
Communication Management with E-Mail and Phone Calls

4.67/5

Read Reviews (16)

"...sending the email merge campaign is easier as well as the structure of this web-based software is pretty awesome...."
sending & publishing communications

4.30/5

Read Reviews (8)

"...Here are a few examples of emails suitable for sending using Salesforce Engage: 1...."
tracking & monitoring communications

4.64/5

Read Reviews (7)

"...: Email tracking software now lets you sync everything from contacts, events, tasks and more...."
Forecasting

4.38/5

Read Reviews (9)

"...Avaya transforms sales and forecasting with AI-driven insights. ..." Case Study AAA Carolinas
PEER EXPERIENCES
Engagement Management with E-Mail

4.57/5

Read Reviews (64)

"...Rules-Based Lead Scoring Web-to-Lead Capture Duplicate Blocking Campaign Management Mass Email Email Templates Salesforce Engage Campaign Influence Einstein Activity Capture Sales Console App Calendar Enterprise Territory Management Salesforce CPQ and Billing ..." Streak vs Salesforce : In-Depth Comparison
engaging and following up

4.57/5

Read Reviews (57)

Communication Management with E-Mail and Phone Calls

4.67/5

Read Reviews (16)

"...sending the email merge campaign is easier as well as the structure of this web-based software is pretty awesome...." Peer review by SHRIKANT P, Manager, Premium Account Receivable, Insurance
sending & publishing communications

4.67/5

Read Reviews (8)

tracking & monitoring communications

4.67/5

Read Reviews (7)

Forecasting

4.38/5

Read Reviews (9)

"...Avaya transforms sales and forecasting with AI-driven insights. ..." Case Study AAA Carolinas

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 547 insights from peers and experts to help you assess how these Salesforce Engage use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sreelakshmi Kolli

SVP

Global IT Align Technology

As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli

Christophe Eymery

Head of digital, Australia & New Zealand

L'Oreal

Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez
CUSTOMERS TESTIMONIALS

Sreelakshmi Kolli

SVP

Global IT Align Technology

As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners. Testimonial By Sreelakshmi Kolli

Christophe Eymery

Head of digital, Australia & New Zealand

L'Oreal

Salesforce is making a big difference as we move from a top-down conversation to personalised engagement. Testimonial By Christophe Eymery

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez

Case Studies

COMPANY CASE STUDIES
Case Study PwC

PwC digitally transforms its global business by putting people first

Read More
Case Study John Hancock

John Hancock begins a new legacy with digital experiences

Read More
Case Study Pearson Education

Pearson Education gives learners smarter service with the Customer Success Group

Read More

Frequently Asked Questions(FAQ)

for Salesforce Engage

What is Salesforce Engage?

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

What is Salesforce Engage used for?

Salesforce Engage is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Forecasting .

What are the top features of Salesforce Engage?

Templates, Personalization and Dashboard are some of the top features of Salesforce Engage.

Who uses Salesforce Engage?

Salesforce Engage is used by Financial Services, Education and Consumer Services among other industries.

What are Salesforce Engage alternatives?

Ebsta, MailTrack, Polymail and Datananas are popular alternatives for Salesforce Engage.

Where is Salesforce Engage located?

Salesforce Engage is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Popular Business Setting

for Salesforce Engage

Top Industries

  • Financial Services
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Peers used Salesforce Engage to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Salesforce Engage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.65/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.65/5

Read Reviews (17)
Alerts: popups & Notifications

4.64/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Templates

4.65/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.65/5

Read Reviews (17)
Alerts: popups & Notifications

4.64/5

Read Reviews (12)

IT and Other Capabilities

for Salesforce Engage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.65/5

Read Reviews (24)
Data Import

3.51/5

Read Reviews (26)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.65/5

Read Reviews (24)
Data Import

3.51/5

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (54)
Email Support

4.30/5

Read Reviews (12)
Chat Support

4.12/5

Read Reviews (18)
Phone Support

4.05/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (54)
Email Support

4.30/5

Read Reviews (12)
Chat Support

4.12/5

Read Reviews (18)
Phone Support

4.05/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (4)
Custom Reports

4.56/5

Read Reviews (73)
Analytics

4.56/5

Read Reviews (35)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (4)
Custom Reports

4.56/5

Read Reviews (73)
Analytics

4.56/5

Read Reviews (35)

Software Failure Risk Guidance

?

for Salesforce Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Engage

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO