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CRM Software 2024: A Comprehensive Guide - Page 3

CRM software allows you to get all your customer and potential customer information and interactions in one place. CRM helps you with lifecycle management of customer relationships that includes getting the lead, engaging them, closing deals, upsell, cross-sell, to providing support, referrals, etc. This helps to bring the entire organization up-to-date with each customer and manage relationships better by putting the customer at the center.

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Updated By Cuspera

Last updated: Sep 27, 2024

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656 CRM Software

Front Icon

Front

4.48
★★★★★
★★★★★

Customer Communication hub connecting all communication channels

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Front is a Communication Platform that helps to take care of all the customers in one place. It connects all communication channels like email, SMS, social media, and chat in one inbox. Works together on messages from a shared inbox, automatically route incoming messages to keep the high-volume inbox organized, and also get clear, actionable analytics to iterate, improve, and grow.

Highlights
Top Business Usecases : Collaboration,Communication management,Workflow management
Top Features : Personalization,Templates,Ticketing

Vendor: FrontApp, Inc.

Founded: 2013

Company Size: 51-100

HQ Location: San Francisco USA

Financials: SERIES D

Sage CRM Icon

Sage CRM

4.01
★★★★★
★★★★★

Manage every customer relationship with Sage CRM

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Sage CRM is a cloud-based customer relationship management solution that helps businesses optimize the customer experience by offering tools to manage new and existing client relationships. It helps to enhance customer relationships and acquire customers.

Highlights
Top Business Usecases : Sales document management,Business development,Workflow management
Top Features : Rewards,Gamification,Recording

Vendor: Sage Group plc

Founded: 2002

Company Size: 10001+

HQ Location: Limited North Park Newcastle upon Tyne NE13 9AA

Financials: M&A

DonorPerfect Fundraising Software Icon

DonorPerfect Fundraising Software

4.46
★★★★★
★★★★★

Fundraising Management Activities in DonorPerfect

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DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted.

Highlights
Top Business Usecases : Helpdesk management,Contact list management,Engagement management
Top Features : Recording,Dashboard,Personalization

Vendor: SofterWare Inc.

Company Size: 101-250

HQ Location: 601 Office Center Dr. Suite 200 Fort Washington, PA 19034

Financials: PRIVATE

Apptivo Icon

Apptivo

4.38
★★★★★
★★★★★

Cloud Business Management Software Suite

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Apptivo is a Business Management Software that is used by organizations to experience the power of integrated software. It consists integrated set of apps that include CRM, Project Management, Contract Management, Email Marketing, Help Desk, Invoicing and more. It helps to improve efficiency and enhance customer relationships.

Highlights
Top Business Usecases : Helpdesk management,Contact list management,Sales document management
Top Features : Recording,Personalization,Templates

Vendor: Apptivo Inc.

Company Size: 251-500

HQ Location: 39055 Hastings St, Suite 209, Fremont, California 94538, US

Financials: PRIVATE

BenchmarkONE Icon

BenchmarkONE

4.52
★★★★★
★★★★★

Sales and marketing software for small businesses and marketing agencies

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BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Templates,Personalization,Recording

Vendor: BenchmarkONE

Founded: 2011

Company Size: 11-50

HQ Location: 439 S. Kirkwood Road, Suite 215 St. Louis, Missouri 63122

Financials: SERIES A

Spotler CRM Icon

Spotler CRM

4.42
★★★★★
★★★★★

The CRM That Grows With Your Business

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Highlights
Top Business Usecases : Helpdesk management,Contact list management,Engagement management
Top Features : Recording,Dashboard,Personalization

Vendor: Spotler Limited

Founded: 2005

Company Size: 11-50

HQ Location: The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Financials: M&A

Zendesk Sell Icon

Zendesk Sell

4.33
★★★★★
★★★★★

Enhance productivity, processes, and pipeline visibility for sales teams

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Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Engagement management
Top Features : Recording,Dashboard,Personalization

Vendor: Zendesk

Founded: 2007

Company Size: 1001-5000

HQ Location: 1019 Market St, San Francisco, CA 94103

Financials: IPO

GreenRope Icon

GreenRope

4.37
★★★★★
★★★★★

CRM with Marketing Automation for maximum growth and efficiency

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GreenRope is a CRM that includes Marketing Automation platform that provides powerful and easy to use marketing automation, email marketing, and social media integration. It helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Communication management,Drip marketing,Engagement management
Top Features : Personalization,Templates,Feedback surveys

Vendor: GreenRope, LLC

Founded: 2001

Company Size: 11-50

HQ Location: 249 South Highway 101, Suite 525, Solana Beach, CA, 92075, United States

Financials: SEED

OutSystems Icon

OutSystems

4.57
★★★★★
★★★★★

The Modern Application Development Platform

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Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Training & onboarding
Top Features : Personalization,Widgets,Alerts: popups & Notifications

Vendor: OutSystems.

Company Size: 1001-5000

HQ Location: Groenewoudsedijk 61 3528 BG Utrecht, NL

Financials: SERIES E

Salesmate Sales CRM Icon

Salesmate Sales CRM

4.61
★★★★★
★★★★★

Sales CRM Software for Growing Sales Teams

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Salesmate is a sales CRM platform that enriches customer interactions, boosts sales productivity and helps win more deals. It helps to manage sales & revenue, save time and acquire new customers.

Highlights
Top Business Usecases : Communication management,Sales call management,Sending & publishing communications
Top Features : Recording,Personalization,Dashboard

Vendor: Salesmate

Founded: 2016

Company Size: 11-50

HQ Location: 525 North Tryon Street, Suite 1600, Charlotte, NC 28202

Financials: PRIVATE

Odoo CRM Icon

Odoo CRM

4.26
★★★★★
★★★★★

Track leads, close opportunities and get accurate forecasts.

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Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..

Highlights
Top Business Usecases : Sales document management,Proposal & quote management,Helpdesk management
Top Features : Personalization,Dashboard,Recording

Vendor: Odoo S.A.

Founded: 2005

Company Size: 251-500

HQ Location: Rue des Bourlottes, 9 1367 Grand-Rosière

Financials: SERIES B

Blackbaud eTapestry Icon

Blackbaud eTapestry

3.70
★★★★★
★★★★★

Nonprofits with simple cloud fundraising and supporter management for growing organizations.

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Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Highlights
Top Business Usecases : Helpdesk management,Training & onboarding,Engagement management
Top Features : Recording,Personalization,Dashboard

Vendor: Blackbaud, Inc.

Founded: 1981

Company Size: 1001-5000

HQ Location: 65 Fairchild Street, Charleston, SC 29492

Financials: IPO

Kustomer Icon

Kustomer

4.41
★★★★★
★★★★★

Customer Service Software Reimagined

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Highlights
Top Business Usecases : Engagement management,Contact list management,Advertisement
Top Features : Personalization,Ticketing,Feedback surveys

Vendor: Kustomer, Inc.

Company Size: 101-250

HQ Location: 318 W 39th St. 5th floor, New York, NY 10018

Financials: SERIES D

Pipeliner CRM Icon

Pipeliner CRM

4.69
★★★★★
★★★★★

Sales CRM Software - Sales Enablement

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Pipeliner CRM is a sales enablement tool designed for sales professionals and administrators to help them focus on pipeline management, sales process and analytics. The sales friendly interface provides all the tools necessary to boost sales and increase revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Forecasting
Top Features : Dashboard,Personalization,Recording

Vendor: Pipelinersales Inc.

Company Size: NA

HQ Location: 15243 La Cruz Dr Suite 492 Pacific Palisades, CA 90272 United States

Financials: NA

Streak Icon

Streak

4.54
★★★★★
★★★★★

CRM In Your Inbox | Your CRM Right Inside Gmail‎

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Streak is a CRM for Gmail. It can be used by Sales teams, Business Development teams, Partnership management, and by Hiring and Support teams.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sending & publishing communications
Top Features : Personalization,Templates,Alerts: popups & Notifications

Vendor: Streak, Inc.

Company Size: 11-50

HQ Location: 160 Pine St, 250, San Francisco, California 94111, US

Financials: PRIVATE

Salesforce Essentials Icon

Salesforce Essentials

4.17
★★★★★
★★★★★

Build stronger customer relationships, with the CRM built for small business

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Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Helpdesk management,Engaging and following up
Top Features : Personalization,Ticketing,Recording

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

Blackbaud Luminate Online Icon

Blackbaud Luminate Online

3.46
★★★★★
★★★★★

Comprehensive Cloud Solution for Engaging Your Constituents

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Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Feedback surveys,Ticketing,Personalization

Vendor: Blackbaud, Inc.

Founded: 1981

Company Size: 1001-5000

HQ Location: 65 Fairchild Street, Charleston, SC 29492

Financials: IPO

Close CRM Icon

Close CRM

4.54
★★★★★
★★★★★

Inside Sales Software CRM with Calling & Emailing

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Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Sales call management
Top Features : Recording,Personalization,Templates

Vendor: Close

Founded: 2013

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: SEED

Teamgate CRM Icon

Teamgate CRM

4.75
★★★★★
★★★★★

Sales CRM software to power your growth

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Teamgate is a Sales CRM platform designed to strengthen the entire sales experience. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Contact list management,Generation of new leads,Lead management
Top Features : Dashboard,Personalization,Recording

Vendor: Teamgate.com

Company Size: 11-50

HQ Location: 11, Cundy Road, London, E16 3DJ, GB

Financials: SEED

Vtiger Sales CRM Icon

Vtiger Sales CRM

4.67
★★★★★
★★★★★

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

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Vtiger’s sales CRM software allows the sales team to close more deals, boost team productivity and reduce time on every deal. It helps to increase conversion rate, boost revenue and grow renewal rates.

Highlights
Top Business Usecases : Opportunity management,Forecasting,Lead nurturing
Top Features : Ticketing,Alerts: popups & Notifications,Dashboard

Vendor: Vtiger Systems India Private Limited

Founded: 2003

Company Size: 101-250

HQ Location: No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Financials: PRIVATE

BoldTrail Icon

BoldTrail

4.56
★★★★★
★★★★★

Real estate platform with next-gen solution for modern brokerages and enterprises

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Highlights
Top Business Usecases : Generation of new leads,Engagement management,Engaging and following up
Top Features : Landing page,Personalization,Alerts: popups & Notifications

Vendor: Inside Real Estate, LLC.

Company Size: 11-50

HQ Location: 12936 S. Frontrunner Blvd. Suite 150 Draper, UT 84020

Financials: M&A

Thryv Icon

Thryv

4.10
★★★★★
★★★★★

platform that automates tasks and puts your customers at the center of your business

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Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. Business owners can expand their online presence, improve any customer relationship, and streamline payment processing.

Highlights
Top Business Usecases : Social media management,Communication management,Sending & publishing communications
Top Features : Personalization,Feedback surveys,Recording

Vendor: Thryv, Inc.

Company Size: 1,001-5,000

HQ Location: 2200 W. Airfield Drive, Dallas, TX 75261, US

Financials: IPO

LeadSquared Mobile CRM Icon

LeadSquared Mobile CRM

4.46
★★★★★
★★★★★

Simple Mobile CRM to run your entire field sales operations

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Leadsquared Mobile CRM is a mobile software targeted at Sales across all industry verticals which require to manage their field team's efficiency and build a highly productive field workforce.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Landing page,Recording

Vendor: Leadsquared

Founded: 2012

Company Size: 1001-5000

HQ Location: 555, US Highway One South, Suite 170, Iselin, NJ, 08830.

Financials: SERIES C

Jobnimbus CRM Icon

Jobnimbus CRM

4.64
★★★★★
★★★★★

JobNimbus: Simple CRM and Project Management Software

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Jobnimbus CRM is an integrated customer relationship management (CRM) and project management solution designed to help businesses track leads, jobs, and tasks.

Highlights
Top Business Usecases : Sales document management,Workflow management,Communication management
Top Features : Personalization,Recording,Templates

Vendor: JobNimbus, LLC

Founded: 2011

Company Size: 11-50

HQ Location: 21 E 100 N American Fork, UT

Financials: PRIVATE