Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
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Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future." - Roger Castle

Blackbaud Luminate Online, Splash Event Marketing, Memberplanet, Bloomerang, Streak, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Luminate Online Customer wins, Customer success stories, Case studies

What solutions does Blackbaud Luminate Online provide for Communication Management?

What makes Blackbaud Luminate Online ideal for Engagement Management?

What solutions does Blackbaud Luminate Online provide for Event Management?

How can Blackbaud Luminate Online enhance your Campaign Management process?

How can Blackbaud Luminate Online enhance your Helpdesk Management process?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Roger Castle

Chief Development Officer

Los Angeles Regional Food Bank
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Roger Castle

Chief Development Officer

Los Angeles Regional Food Bank
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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Berwick Academy - Education - education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Bow Valley College - Education - education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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Gonzaga College High School - Education - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school saw more families apply, revenue growth, and fewer late payments. Blackbaud Tuition Manag...ement let them adjust fees to match each family’s needs. The new website, built with Blackbaud School Website System, improved their online presence. Gonzaga saved time and money with these cloud-based education management tools.

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Williston Northampton School - Education - Education

Blackbaud Financial Edge NXT gives Williston Northampton School a full view of its finances. The finance team uses the software for clear, reliable reporting and easy reconciliation. Integration with... Raiser’s Edge NXT saves time and removes duplicate data entry. The team can quickly create reports for board members, department heads, and donors. Blackbaud’s user-friendly features help the school manage budgets and spending with confidence.

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NSU University School - Education - Education

Blackbaud’s K–12 software helped NSU University School save $25,000 each year and over 450 hours of staff time. The school replaced old systems with Blackbaud’s enrollment, SIS, LMS, tuition, and fin...ancial aid solutions. This unified platform improved productivity and allowed staff to focus on mission-driven work. Financial aid applications rose by 20%, and 90% of families now use auto-pay, reducing manual tasks. The school integrated Blackbaud SKY API for seamless vendor connections and better service.

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Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Splash Event Marketing, Memberplanet, Bloomerang and Streak are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud, Inc. News

Financial

Blackbaud Announces Date of First Quarter FY2026 Financial Results

Blackbaud will announce its first quarter FY2026 financial results on April 29, 2026, before U.S. markets open. A conference call will follow to discuss the results.

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Product

Blackbaud Showcases New Innovation for Corporate Social Impact at Annual Summit

Blackbaud unveiled significant innovations for its YourCause platform at the Corporate Social Impact Summit. Enhancements include AI-driven tools for employee engagement, new donation methods like Apple Pay and Google Pay, and the YourCause Processing Portal for donation management. The platform also integrates with Microsoft Teams and Slack, and features improved impact reporting with the Impact Planner tool.

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Product

Blackbaud, Inc.: Official Announcements

Blackbaud announced the general availability of its new AI Agent for Raiser's Edge NXT, enhancing customer capabilities in the social impact sector.

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Awards

Blackbaud Wins Awards for AI Innovation & Responsible Tech

Blackbaud received three prestigious awards for its AI innovation and responsible technology development. The accolades include the BIG Innovation Award, the Responsible AI Institute's RAISE Award, and the Stevie Award for Thought Leadership Campaign of the Year. These awards highlight Blackbaud's commitment to ethical AI and its transformative impact on the social impact sector through initiatives like the Intelligence for Good and the AI Coalition for Social Impact.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO