Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
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Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
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Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail, Offline, Causes And Charity, etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc.

Reviews

"Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support." - Brock Warner

Blackbaud Luminate Online, EveryAction, Salsa CRM, Virtuous CRM, Memberplanet, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Blackbaud Luminate Online Use Cases

How does Blackbaud Luminate Online facilitate Communication Management?

How can Blackbaud Luminate Online enhance your Engagement Management process?

How can Blackbaud Luminate Online optimize your Event Management Workflow?

What Are the key features of Blackbaud Luminate Online for Campaign Management?

How can Blackbaud Luminate Online enhance your Helpdesk Management process?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Drew Martin

Director of Technology Services for University Advancement

Western University

Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. Testimonial By Drew Martin
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Drew Martin

Director of Technology Services for University Advancement

Western University

Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. Testimonial By Drew Martin

Case Studies

COMPANY INDUSTRY CASE STUDIES
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Fidelco Guide Dog Foundation

Learn How Blackbaud helps the foundation change lives.

Read More
Blackbaud Luminate Online case study
Entertainment
Entertainment
Case Study Children's Discovery Museum of San Jose

How Children's Discovery Museum of San Jose staying connected with supporters and preparing for a new future with the benefit of Blackbaud solutions.

Read More
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Canadian Cancer Society

How Canadian Cancer Society converted to a successful virtual fundraising event, relying on trusted Blackbaud solutions and evolving the experience by offering their participants custom avatar tools provided by Blackbaud partner Charity Dynamics.

Read More

Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

EveryAction, Salsa CRM, Virtuous CRM and Memberplanet are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)

Software Failure Risk Guidance

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for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud Profile

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO