Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission." - Ann Symmonds

Peer review evidence (same sources as the product rating summary)

"...It allows our participants to register for our event, gives them a platform to raise funds on, i an able to send out mass emails to different groups, and pull reports!...." Peer review by Administrator
"...It's a wonderful way to engage with your constituents and look at online marketing as a tool for growth...." Peer review by Barb K., Database Manager, Non-Profit Organization Management
"...Managing event constituents - great to edit their profiles, passwords and details in real time...." Peer review by User

Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Luminate Online Customer wins, Customer success stories, Case studies

What solutions does Blackbaud Luminate Online provide for Communication Management?

How does Blackbaud Luminate Online address your Engagement Management Challenges?

How does Blackbaud Luminate Online address your Event Management Challenges?

How can Blackbaud Luminate Online optimize your Campaign Management Workflow?

What solutions does Blackbaud Luminate Online provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Ann Symmonds

Database and Stewardship Manager

Central Texas Food Bank

Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission. Testimonial By Ann Symmonds
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Roger Castle

Chief Development Officer

Los Angeles Regional Food Bank

This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Ann Symmonds

Database and Stewardship Manager

Central Texas Food Bank

Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission. Testimonial By Ann Symmonds
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Roger Castle

Chief Development Officer

Los Angeles Regional Food Bank

This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Sam Houston State University - Education - Large

Huntsville, USA

Blackbaud Award Management helped Sam Houston State University simplify its scholarship process. The platform reduced application completion time to under an hour. Nearly 90% of scholarship opportuni...ties are now auto-matched to students. The university saw a 40% year-over-year increase in applications. Mobile access improved, making it easier for students to apply. Staff and students both benefited from the streamlined system.

University of Indianapolis - Education - Medium

Indianapolis, USA

Blackbaud helped the University of Indianapolis break fundraising records. The advancement team used data-driven tools instead of guesswork. They raised over $10 million annually, including $16 milli...on in one year. Predictive analytics reconnected them with a long-lost alum, leading to a new endowed scholarship. The team now focuses on building strong donor relationships using Blackbaud’s integrated solutions.

Jim Pattison Children's Hospital Foundation - Non Profit Organization Management - Small

Canada

Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Jim Pattison Children’s Hospital Foundation improve financial stewardship. The foundation can now track restricted and designated funds more ...accurately. Reconciliation is faster and easier. Donors get clear, timely reports about their impact. The team saves time and uses Blackbaud AI to boost transparency and trust.

Archdiocese of Indianapolis - Religious Institutions - Medium

Indianapolis, USA

Blackbaud Raiser's Edge NXT with Prospect Insights Pro helped the Archdiocese of Indianapolis increase giving potential by 61%. The solution identified 311 new high-potential prospects and uncovered ...$14 million in new giving opportunities. Gift officers used predictive insights to focus outreach and manage donor portfolios more efficiently. Structured data and clear metrics improved accountability and decision-making. The Archdiocese now engages donors year-round, supporting a $6 million annual appeal.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Less Annoying CRM, Monday Sales CRM, Splash Event Marketing and NetHunt CRM are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud, Inc. News

Awards

Blackbaud named to Newsweek green list again

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year, recognizing its environmental sustainability efforts among 850 public companies across 28 countries. This recognition highlights Blackbaud's commitment to carbon neutrality and ongoing decarbonization initiatives.

Awards

Blackbaud Repeats as Newsweek's World's Greenest Companies

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year in 2026. This recognition highlights Blackbaud's commitment to sustainability, having achieved carbon neutrality for five years. The company's focus on ESG metrics may enhance its appeal to environmentally conscious clients in the nonprofit and social impact sectors.

Awards

Blackbaud Named to Newsweek's World's Greenest Companies List for ...

Blackbaud has been named one of the World's Greenest Companies for 2026 by Newsweek and Plant A Insights Group. This recognition highlights Blackbaud's efforts in reducing environmental impact and advancing sustainability, marking the second consecutive year the company has received this honor.

Awards

Blackbaud Named Among Top 850 World's Greenest Companies for Second ...

Blackbaud has been recognized among the top 850 firms on the World’s Greenest Companies 2026 list, evaluated on emissions, water use, waste, and sustainability disclosures. This marks its fifth year of carbon neutrality, achieved through remote work policies and conservation efforts.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO