Blackbaud Luminate Online Overview
Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.
Use Cases
Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.
Business Priorities
Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.
Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.
Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.
Reviews
"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like." - Sophia Santamaria
Peer review evidence (same sources as the product rating summary)
"...We use Luminate Online to send mass emails utilizing dynamic and static groups and opt-in audiences...." Peer review by Tammi Burkhardt, Reporting Analyst, OHSU Foundation
"...NXT to engage their support base and draws on Blackbaud Services for expertise with custom forms, messages, and updates...." Case Study Brother's Brother Foundation
"...The biggest thing I've been using this for lately is event registration and management...." Peer review by Amanda P., Director of Education
Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud Luminate Online
Top Industries
- Non-Profit Organization Management
- Education
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Blackbaud Luminate Online Customer wins, Customer success stories, Case studies
How does Blackbaud Luminate Online facilitate Communication Management?
How efficiently Does Blackbaud Luminate Online manage your Engagement Management?
How can Blackbaud Luminate Online optimize your Event Management Workflow?
How does Blackbaud Luminate Online facilitate Campaign Management?
How does Blackbaud Luminate Online address your Helpdesk Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner |
|
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sophia Santamaria Digital User Experience Director Canadian Cancer Society |
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Brock Warner CFRE Director of Community Giving and Innovation War Child Canada |
Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner |
|
Richard Pummell Vice President Fidelco Guide Dog Foundation |
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
Frequently Asked Questions(FAQ)
for Blackbaud Luminate Online
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.
Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.
Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.
What is Blackbaud Luminate Online used for?
What are the top features of Blackbaud Luminate Online?
Who uses Blackbaud Luminate Online?
What are Blackbaud Luminate Online alternatives?
Where is Blackbaud Luminate Online located?
Peers used Blackbaud Luminate Online for communication management and engagement management
Blackbaud Luminate Online Competitors
Blackbaud Luminate Online Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
Software Failure Risk Guidance
?for Blackbaud Luminate Online
Overall Risk Meter
Top Failure Risks for Blackbaud Luminate Online
Blackbaud, Inc. News
Blackbaud Repeats as Newsweek's World's Greenest Companies
Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year in 2026. This recognition highlights Blackbaud's commitment to sustainability, having achieved carbon neutrality for five years. The company's focus on ESG metrics may enhance its appeal to environmentally conscious clients in the nonprofit and social impact sectors.
Blackbaud Named to Newsweek's World's Greenest Companies List for ...
Blackbaud has been named one of the World's Greenest Companies for 2026 by Newsweek and Plant A Insights Group. This recognition highlights Blackbaud's efforts in reducing environmental impact and advancing sustainability, marking the second consecutive year the company has received this honor.
Blackbaud Named Among Top 850 World's Greenest Companies for Second ...
Blackbaud has been recognized among the top 850 firms on the World’s Greenest Companies 2026 list, evaluated on emissions, water use, waste, and sustainability disclosures. This marks its fifth year of carbon neutrality, achieved through remote work policies and conservation efforts.
Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards
Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.
Blackbaud, Inc. Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
