Blackbaud Luminate Online Overview
Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.
Use Cases
Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.
Business Priorities
Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.
Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.
Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.
Reviews
"We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list." - Rosie Aquila
Peer review evidence (same sources as the product rating summary)
"...It allows our participants to register for our event, gives them a platform to raise funds on, i an able to send out mass emails to different groups, and pull reports!...." Peer review by Administrator
"...Our consultants guide you in designing a fundraising or engagement campaign of your choice, chosen from our library of best practice templates, and provide 3 months of marketing strategies...." Peer review from Blackbaud
"...Luminate Online is used by all departments across the organization as our primary tool for online donation processing, email marketing, event ticketing, and community fundraisers...." Peer review by Verified User, Team Lead in Marketing, Non-Profit Organization Management
Blackbaud Luminate Online, Splash Event Marketing, Memberplanet, Bloomerang, Streak, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud Luminate Online
Top Industries
- Non-Profit Organization Management
- Education
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Blackbaud Luminate Online Customer wins, Customer success stories, Case studies
How does Blackbaud Luminate Online facilitate Communication Management?
How does Blackbaud Luminate Online address your Engagement Management Challenges?
How does Blackbaud Luminate Online facilitate Event Management?
Why is Blackbaud Luminate Online the best choice for Campaign Management?
Why is Blackbaud Luminate Online the best choice for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila |
|
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
|
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rosie Aquila Annual Giving Manager IONA Senior Services |
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila |
|
Richard Pummell Vice President Fidelco Guide Dog Foundation |
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
|
Roger Castle Chief Development Officer Los Angeles Regional Food Bank |
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle |
Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
Frequently Asked Questions (FAQ)
What buyers ask before choosing Blackbaud Luminate Online
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.
Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.
Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.
What is Blackbaud Luminate Online used for?
What are the top features of Blackbaud Luminate Online?
Who uses Blackbaud Luminate Online?
What are Blackbaud Luminate Online alternatives?
Where is Blackbaud Luminate Online located?
Peers used Blackbaud Luminate Online for communication management and engagement management
Blackbaud Luminate Online Competitors
Blackbaud Luminate Online Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
Software Failure Risk Guidance
?for Blackbaud Luminate Online
Overall Risk Meter
Top Failure Risks for Blackbaud Luminate Online
Blackbaud, Inc. News
Blackbaud Announces Date of Third Quarter 2026 Financial Results - TradingView
Blackbaud will announce its third quarter 2026 financial results on October 28, 2026, before U.S. markets open. A conference call will follow to discuss the results.
Blackbaud Expands AI Leadership with Platform for Good and Lantern at bbcon 2026
Blackbaud unveiled its Platform for Good and Lantern at bbcon 2026, enhancing AI-powered solutions for social impact. Platform for Good integrates data and AI across the Blackbaud ecosystem, while Lantern, developed with Databricks, optimizes fundraising intelligence. These innovations aim to expand organizational capacity and improve decision-making in the social impact sector.
BILL Expands Embedded Payments Reach With Blackbaud Partnership
BILL Holdings partners with Blackbaud to integrate its payment-processing capabilities into Blackbaud's Financial Edge NXT via Payment Assistant. This integration aims to streamline accounts payable processes for nonprofit and education finance teams, enhancing invoice processing and vendor payments. The phased rollout will initially support U.S.-based customers, with further integrations planned.
Blackbaud CEO Mike Gianoni Invests in NGS, Joins as Strategic Advisor
Blackbaud CEO Mike Gianoni has made a strategic investment in Newmoyer Geospatial Solutions LLC (NGS) and joined as a Strategic Advisor. Gianoni will assist NGS in transitioning from an engineering services company to a software company, leveraging his extensive experience in building scalable software businesses.
Blackbaud, Inc. Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
