Customer stories

Product Business Settings

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment industries and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Luminate Online Product Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

How satisfied the customers are with Blackbaud Luminate Online use-cases

Reviews

"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like." - Sophia Santamaria
"Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year." - Cheryl Blumenthal

Blackbaud Luminate Online Customer Insights, Testimonials and Case Studies

Why is Blackbaud Luminate Online the best choice for Communication Management?

What makes Blackbaud Luminate Online ideal for Engagement Management?

How efficiently Does Blackbaud Luminate Online manage your Event Management?

How does Blackbaud Luminate Online address your Campaign Management Challenges?

What solutions does Blackbaud Luminate Online provide for Helpdesk Management?

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Less Annoying CRM, Monday Sales CRM, Splash Event Marketing and NetHunt CRM are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society

We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Cheryl Blumenthal

Director of Information Systems and Compliance

Children's Discovery Museum of San Jose

Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society

We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Cheryl Blumenthal

Director of Information Systems and Compliance

Children's Discovery Museum of San Jose

Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell

Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

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Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Cumberland University - Education - Medium

Cumberland University doubled enrollment from 1,600 to over 3,500 students in seven years. The university adopted Blackbaud Financial Edge NXT, Student First, and Raiser’s Edge NXT to handle rapid gr...owth and automate manual processes like billing and financial aid. Integration between these systems was the main reason for their choice. Staff can now analyze student data more closely and improve operational efficiency. Automation helps the university keep its personalized service as it grows.

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University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

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lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud, Inc. News

Partnership
 

Blackbaud Supports Generation: You Employed to Advance Workforce Development and Economic Mobility - PR Newswire

Blackbaud announced a multi-year philanthropic partnership with Generation: You Employed, a global nonprofit, to support workforce development through AI-driven curriculum innovation. This initiative aims to enhance economic mobility by integrating AI tools into Generation's training programs, aligning with Blackbaud's commitment to social impact and inclusion. Blackbaud will also provide volunteer opportunities for its employees to further support this collaboration.

Financial
 

Blackbaud Q4 and 2025 results call Feb. 10 | BLKB Stock News

Blackbaud will announce its fourth quarter and full year 2025 financial results on February 10, 2026, at 8:00 a.m. ET. The earnings call will include 2025 financial outcomes, 2026 guidance, long-term goals, and recent AI innovations. A live webcast will be available on Blackbaud's investor website.

Financial
 

Blackbaud Announces Date of Fourth Quarter and Full Year 2025 Financial Results - Yahoo Finance

Blackbaud will announce its fourth quarter and full year 2025 financial results on February 10, 2026, before U.S. markets open. The earnings call will also cover 2026 guidance, long-term goals, and AI innovations.

Company
 

Blackbaud Welcomes 12 AI-Powered Startups to Social Good Tech Accelerator

Blackbaud has announced the latest cohort for its Social Good Startup Program, welcoming 12 AI-driven startups focused on enhancing nonprofit and socially responsible operations. The program aims to empower early-stage ventures by integrating them with Blackbaud's ecosystem, fostering innovation in the social impact sector. The cohort includes diverse founders and offers tailored growth plans, access to resources, and promotional opportunities.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO