Blackbaud Luminate Online Overview
Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.
Use Cases
Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.
Business Priorities
Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.
Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.
Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.
Reviews
"Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support." - Brock Warner
Peer review evidence (same sources as the product rating summary)
"...Through Luminate Online, we are able to send out mass emails to targeted groups, track the analytics surrounding the emails, and see donations that come through our online portal...." Peer review by Sydney Graczyk, Interim CEO & Chief Development Officer, Make-A-Wish New Mexico
"...It's a wonderful way to engage with your constituents and look at online marketing as a tool for growth...." Peer review by Barb K., Database Manager, Non-Profit Organization Management
"...Good for processing donations and collecting donor information, bad for events, marketing and communications...." Peer review by Verified User, Manager in Other, Medical Practice
Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud Luminate Online
Top Industries
- Non-Profit Organization Management
- Education
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Blackbaud Luminate Online Customer wins, Customer success stories, Case studies
How does Blackbaud Luminate Online address your Communication Management Challenges?
What Are the key features of Blackbaud Luminate Online for Engagement Management?
What benefits does Blackbaud Luminate Online offer for Event Management?
How can Blackbaud Luminate Online enhance your Campaign Management process?
What solutions does Blackbaud Luminate Online provide for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner |
|
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brock Warner CFRE Director of Community Giving and Innovation War Child Canada |
Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner |
|
Sophia Santamaria Digital User Experience Director Canadian Cancer Society |
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Cheryl Blumenthal Director of Information Systems and Compliance Children's Discovery Museum of San Jose |
Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal |
Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
Frequently Asked Questions (FAQ)
What buyers ask before choosing Blackbaud Luminate Online
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.
Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.
Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.
What is Blackbaud Luminate Online used for?
What are the top features of Blackbaud Luminate Online?
Who uses Blackbaud Luminate Online?
What are Blackbaud Luminate Online alternatives?
Where is Blackbaud Luminate Online located?
Peers used Blackbaud Luminate Online for communication management and engagement management
Blackbaud Luminate Online Competitors
Blackbaud Luminate Online Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
Software Failure Risk Guidance
?for Blackbaud Luminate Online
Overall Risk Meter
Top Failure Risks for Blackbaud Luminate Online
Blackbaud, Inc. News
Blackbaud and Student First Propel AI-Powered Connected Campus Vision ...
Blackbaud and Student First have expanded their partnership to create a Connected Campus model for higher education. This collaboration integrates Student First's AI-powered SIS with Blackbaud's solutions, enhancing data connectivity and operational efficiency. The partnership aims to streamline processes, improve decision-making, and support student success by uniting systems across institutions.
Blackbaud Announces New Agents for GoodTM, Embedded AI ...
Blackbaud announced enhancements to its Agents for Good suite, introducing four new AI agents: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents, embedded in Blackbaud's platform, aim to improve donor engagement, data management, and operational efficiency. The updates include AI-powered document processing and anomaly detection, enhancing Blackbaud's offerings for social impact organizations.
Blackbaud Plans 4 New AI Agents for Social Impact
Blackbaud announced the expansion of its AI-first social impact platform with four new Agents for Good: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents will enhance automation in data quality, admissions processes, marketing campaigns, and financial workflows. Additionally, Blackbaud is integrating AI features like Document Intelligence and Anomaly Detection into Financial Edge NXT to improve operational efficiency.
Blackbaud Named to TIME America's Best Companies of 2026
Blackbaud has been recognized as one of TIME America's Best Companies of 2026, highlighting its strong employee experience and commitment to social impact through AI-powered solutions. This accolade reflects Blackbaud's focus on fostering a purpose-driven culture and delivering innovative technology to support its global customer base.
Blackbaud, Inc. Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
