BenchmarkONE: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

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(3176)

Customer stories

BenchmarkONE helped TSV Sound & Vision solve sales and marketing challenges. TSV needed to nurture client relationships and work more proactively. BenchmarkONE's newsletter feature kept them top-of-mind with customers. The tag feature made targeted campaigns easy. Their first newsletter reached 1,323 people with a 23% open rate and brought in a new business opportunity. TSV found BenchmarkONE simple to use and praised its support team.
BenchmarkONE helped Harbinger Labs organize forms, contacts, and emails in one tool. Before, they struggled with limited visibility, tool bloat, and high costs from using multiple platforms. BenchmarkONE replaced several tools, offering CRM, email, and marketing automation in a simple package. Harbinger Labs reduced application overhead, drove $30,000 in new business, and increased lead volume by 65%. The agency values the easy form creation, integrated CRM, and contact import features.
BenchmarkONE helped goBRANDgo! solve the problem of complex and time-consuming marketing software. The team needed a simple tool to manage client accounts and automate follow-ups. BenchmarkONE made it easy to set up campaigns and track leads. Employees could implement the software quickly, saving time compared to SharpSpring. The platform improved client experience and made sales processes repeatable. goBRANDgo! now uses BenchmarkONE for all clients, delivering better results and support.
BenchmarkONE helped The Database Diva cut their webinar tech stack from 6 to 3 tools. They now set up webinars in 15 minutes and automate follow-up. Email templates take 15 minutes instead of 2 hours. Their drip campaigns use tagging for hyper-targeted messages. They see average open rates of 50%+ and click-through rates up to 25%. BenchmarkONE's automation lets them touch every contact at least twice a month.
BenchmarkONE helped Alabama Sawyer, a small woodworking and furniture business, replace HubSpot with a simpler, more affordable CRM and email marketing tool. Leigh, the head of operations, needed a solution that saved time and fit her budget. BenchmarkONE made it easy to follow up on leads, automate sales tasks, and send targeted email campaigns. Website traffic and sales increased, and Leigh made three wholesale sales from a campaign she would not have sent without BenchmarkONE. The tool's integrations with Shopify and Xero also made business operations easier.
BenchmarkONE helped CEV Consulting solve problems with disconnected sales and marketing tools. Before, they struggled to segment lists and automate tasks, wasting time on manual updates and reports. With BenchmarkONE, all data is in one place. They can easily segment contacts and track email performance. The platform saves time and makes it simple to act on data without complex reports.

Product Business Settings

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Other Demand Generation

Email Marketing

E-Commerce Platform

Live Chat

BenchmarkONE Product Overview

BenchmarkONE is a versatile SaaS platform designed to enhance sales and marketing efforts through its integrated CRM, email marketing, and marketing automation features. Businesses can leverage its intuitive interface to manage customer relationships effectively and execute targeted email campaigns. The platform's automation capabilities streamline marketing workflows, ensuring timely and personalized communication with prospects. By utilizing BenchmarkONE, teams can gain actionable insights through comprehensive reporting, enabling data-driven decisions to increase sales. This all-in-one solution is tailored to fit seamlessly into existing processes, making it a valuable tool for businesses aiming to boost customer engagement and drive revenue growth.

How satisfied the customers are with BenchmarkONE use-cases

Reviews

"When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try." - Kristin Schneider

"From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team!" - Terri Goodness

BenchmarkONE Customer Insights, Testimonials and Case Studies

How does BenchmarkONE address your Communication Management Challenges?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...Easy to use - Great user interface - Robust email tracking and reporting - Social media integration allows you to put a face with a name . ...." Peer review by Alissa T., Business Analyst, Real Estate

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How can BenchmarkONE enhance your Engagement Management process?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...I don't have to be in front of a computer to do my followups...." Peer review by Lori F.

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What solutions does BenchmarkONE provide for Contact List Management?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...My company utilizes Hatchbuck to make new and existing contact with clients...." Peer review by Stacy Isermann, Owner, STL Rent A Box

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How efficiently Does BenchmarkONE manage your Onboarding?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...I have just really enjoyed working with the BenchmarkONE team, and I felt really comfortable with the onboarding process...." Case Study TSV Sound & Vision

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What Are the key features of BenchmarkONE for Campaign Management?

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of BenchmarkONE?

Templates, Personalization and Recording are some of the top features of BenchmarkONE.

Who uses BenchmarkONE?

BenchmarkONE is used by Marketing And Advertising, Manufacturing and Education among other industries.

What are BenchmarkONE alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for BenchmarkONE.

Where is BenchmarkONE located?

BenchmarkONE is headquartered at 439 S. Kirkwood Road, Suite 215 St. Louis, Missouri 63122.

19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS	TESTIMONIALS
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness
Jo Lynn Jordan Manager of Corporate Owned Franchise Operations High Touch High Tech – Science Made Fun	We are able to reach out to a much larger target audience through BenchmarkONE's platform. All in all, BenchmarkONE has allowed us to be more organized and efficient when managing our contacts and customers. Testimonial By Jo Lynn Jordan

CUSTOMERS	TESTIMONIALS
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness
Jo Lynn Jordan Manager of Corporate Owned Franchise Operations High Touch High Tech – Science Made Fun	We are able to reach out to a much larger target audience through BenchmarkONE's platform. All in all, BenchmarkONE has allowed us to be more organized and efficient when managing our contacts and customers. Testimonial By Jo Lynn Jordan