BenchmarkONE: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

4.52 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3176)

Sales and marketing software for small businesses and marketing agencies

BenchmarkONE Overview

BenchmarkONE is a versatile SaaS platform designed to enhance sales and marketing efforts through its integrated CRM, email marketing, and marketing automation features. Businesses can leverage its intuitive interface to manage customer relationships effectively and execute targeted email campaigns. The platform's automation capabilities streamline marketing workflows, ensuring timely and personalized communication with prospects. By utilizing BenchmarkONE, teams can gain actionable insights through comprehensive reporting, enabling data-driven decisions to increase sales. This all-in-one solution is tailored to fit seamlessly into existing processes, making it a valuable tool for businesses aiming to boost customer engagement and drive revenue growth.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using BenchmarkONE.

Other use cases:

Onboarding
Campaign Management
Generation Of New Leads
Lead Tracking
Lead Nurturing
Social Media Management
Helpdesk Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BenchmarkONE.

Other priorities:

Increase Sales & Revenue
Improve ROI
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally
Build Brand Awareness
Grow Market Share
Improve Internal Communications
Launch New Products
Improve Brand Engagement
Establish Thought Leadership

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BenchmarkONE Use-Cases and Business Priorities: Customer Satisfaction Data

BenchmarkONE works with different mediums / channels such as E-Mail. and Website.

BenchmarkONE's features include Templates, Personalization, Recording, etc. and BenchmarkONE support capabilities include Chat Support, Phone Support, Email Support, etc. also BenchmarkONE analytics capabilities include Analytics, and Custom Reports.

Reviews

"With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%." - Leilani Williams

BenchmarkONE, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Popular Business Setting

for BenchmarkONE

Top Industries

Marketing and Advertising
Manufacturing
Education

Popular in

Small Business
Mid Market
Enterprise

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BenchmarkONE Use Cases

What Are the key features of BenchmarkONE for Communication Management?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...I also love the ability to track email statistics and keep an eye on what emails have the best responses and open rates...." Peer review by Michael D., Director of Sales, Telecommunications

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How can BenchmarkONE optimize your Engagement Management Workflow?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...Hatchbuck makes it easy to build automated email campaigns the Nurture Prospects, Upsell and Crossell Customers and Engage New Prospects in a compelling and 1:1 way!...." Peer review by Kevin M, President

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What Are the key features of BenchmarkONE for Contact List Management?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...Managing our contacts and generating new leads through our web site through Hatchbuck...." Peer review by John L, President, Real Estate

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How does BenchmarkONE address your Onboarding Challenges?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...Additionally, we use the automated campaigns, email templates, and their drag and drop email builder as tools to onboard new customers and follow up with existing customers...." Peer review by Kaitlin Rawley, Director of Marketing, Flocknote

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What Are the key features of BenchmarkONE for Campaign Management?

The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. The tool offers robust capabilities for marketing automation and customer relationship management. However, it requires the creation of marketing campaigns prior to implementation.

"...Centralizing customer interactions, simplifying marketing campaigns, automating marketing but also follow-up with contacts...." Peer review by Sara K, CEO & Founder, Management Consulting

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57+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Leilani Williams Director Artisan Council	With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. Testimonial By Leilani Williams
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Tory Smith VP, Business Development Bay Leaf Digital	BenchmarkONE allows our clients to, with little learning curve, deliver the right message to the right person at the right time. Testimonial By Tory Smith

CUSTOMERS	TESTIMONIALS
Leilani Williams Director Artisan Council	With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. Testimonial By Leilani Williams
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Tory Smith VP, Business Development Bay Leaf Digital	BenchmarkONE allows our clients to, with little learning curve, deliver the right message to the right person at the right time. Testimonial By Tory Smith

Case Studies

Manufacturing

Case Study Alabama Sawyer

Sustainable Woodworking Shop Ditched HubSpot for a Better Small Business Solution

Medical Practice

Case Study Goodness Dental

How BenchmarkONE helped Goodness Dental with their sales and marketing challenges.

Health, Wellness and Fitness

Case Study Allen Carr’s Easyway

Quit smoking program scraps Zoho for an integrated CRM and email marketing solution

Wholesale

Case Study Organizers Direct

How a Home Storage Network is Saving 4 Hours per Week with Sales and Marketing Software

Marketing and Advertising

Case Study Bay Leaf Digital

How BenchmarkOne helped Bay Leaf Digital to focused on helping SaaS and tech companies grow their presence online.

Education

Case Study High Touch High Tech – Science Made Fun

How BenchmarkONE helps High Touch High Tech easily manage contacts, emails and campaigns.

BenchmarkONE QuickTour

Frequently Asked Questions(FAQ)

for BenchmarkONE

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .